Whiskey Cake - Jacksonville

De reviews over Whiskey Cake - Jacksonville van mensen die hier hebben gegeten. Gebaseerd op recente beoordeling.

1. M

   Meredith

   Jacksonville / 46 recensies

   5.0

   1 dag geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Our waitress was so sweet and attentive. She knew the menu well and was so enthusiastic! Our food and drinks were phenomenal, including the huge cinnamon roll, chicken and waffles, apple French toast, and crab Benedict. So good! We will definitely be back!
   

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2. C

   Crystal

   Jacksonville / 2 recensies

   5.0

   1 dag geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   I haven’t tried dinner yet, brunch twice and loved it! Service was impeccable!
   

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3. D

   Donato

   Jacksonville / 3 recensies

   2.0

   2 dagen geleden gegeten

   1. Algeheel 2
   2. Eten 2
   3. Bediening 2
   4. Sfeer 4

   I’ve had dinner and brunch here three or four times and every time the meal and drinks were great. Not this time. Both the drinks and food were late, the food we ordered (pork chops) were not cooked through or at least had a texture that would lead someone with experience cooking and grilling to think that it was not sufficiently cooked. Additionally, the food was lacking in flavor, and it seemed it was even lacking in salt. The food took quite long, and it was very slow to get service to order a drink while we were waiting. Surprisingly underwhelming experience this time. Hopefully it will improve in the future.
   

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4. H

   Heather

   Tulsa5 recensies

   1.0

   2 dagen geleden gegeten

   1. Algeheel 1
   2. Eten 4
   3. Bediening 1
   4. Sfeer 3

   We had a 10:15 reservation. The restaurant was not busy when we arrived on time. We waited a good 7 minutes to be seated. Then, after the waiter brought our coffee and water, we waited too long for him to take our order. Then after 45 minutes of sitting at the table, we still had no food.  I asked if my food was undercooked and the waiter took my entire plate back to the kitchen. Then the manager showed up a few minutes later and told me it was not undercooked, but he had already taken the whole plate away. So I had to wait for them to remake my dish. My entire family was done with their meal before I even had anything to eat of my own. The manager was sarcastic when I asked how long it would take to remake the food since it took 45 minutes to get served the first time. Overall, a terrible Mother’s Day experience. I will not go back here. I would also not recommend this restaurant to any of my friends. This is the second time in a row where Service was slow, but this time was exceptionally bad. The manager didn’t even apologize. I feel like the entire customer service experience at a restaurant makes or breaks the trip. This time it broke it. 
   

   Whiskey Cake - JacksonvilleReageerde 1 dag geleden

   Heather, I'm truly sorry to hear about your Mother's Day experience at Whiskey Cake. My name is Jabari I'm the general manager here at Whiskey Cake. I understand how frustrating it can be to wait, especially when you have a reservation. I apologize for the delay in service and the misunderstanding about your meal. I value your feedback and want you to know I take the guest experience seriously. I will work with the team to prevent these issues from happening in the future. I hope you will reconsider and give us another chance to make it right. Please reach out to me at the restaurant at your convience. I look forward to hearing from you.
   

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5. J

   Jennifer

   Tampa / West-Ce1 recensie

   5.0

   2 dagen geleden gegeten

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Great will be back !! Loved it . Awesome atmosphere
   

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6. M

   Mike

   Greater Boston6 recensies

   2.0

   Gegeten op 4 mei 2025

   1. Algeheel 2
   2. Eten 2
   3. Bediening 1
   4. Sfeer 3

   Below-average service for a slow night. The food was average at best. The Whiskey selection list was way out of date. The one in Plano a much better run operation.
   

   Whiskey Cake - JacksonvilleReageerde 1 dag geleden

   Mike, I'm sorry to hear that your experience at Whiskey Cake - Jacksonville didn't meet your expectations. My name is Jabari Simpson, the general manager here at Whiskey Cake. I apologize if our service was slower than usual. We're always looking to improve, and your feedback is invaluable in that process. I hope you'll give us another chance to impress you.
   

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7. L

   Larry

   Atlanta6 recensies

   5.0

   Gegeten op 2 mei 2025

   1. Algeheel 5
   2. Eten 4
   3. Bediening 5
   4. Sfeer 4

   Enjoyed to atmosphere and the setup, a little loud toward the front and people crossing paths all over. Food was good and appreciate the real cloth napkins.
   

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8. J

   Jim

   Jacksonville / 1 recensie

   5.0

   Gegeten op 2 mei 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Food and service was great. Party of 9 sat and served with zero issues.
   

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9. B

   Bethany

   Jacksonville / 1 recensie

   5.0

   Gegeten op 30 april 2025

   1. Algeheel 5
   2. Eten 5
   3. Bediening 5
   4. Sfeer 5

   Food was great. We had a great experience. The veggies were to die for as well as the pork chop. And that cake definitely cured our sweet tooth
   

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10. K

    Kammy

    Kansas City / K16 recensies

    5.0

    Gegeten op 26 april 2025

    1. Algeheel 5
    2. Eten 5
    3. Bediening 5
    4. Sfeer 5

    We never can go wrong with this Restaurant. We love the decor and the wait staff is always on point. We took friends to dinner for their Anniversary and they loved the food and the atmosphere. You have to get the dessert ..Whiskey Cake Everything we ate was delicious 😋. I had the Fish and chips, my hubby had the Steak Frites cooked to perfection. Our friends had the Tavern Burger and the Baked Chicken with vegetables they to loved their food. Whenever we are near Town Center we go to Whiskey Cake.
    

    Whiskey Cake - JacksonvilleGereageerd op 1 mei 2025

    Thanks for the feedback, Kammy! We're thrilled to hear that you and your friends had a wonderful anniversary dinner at Whiskey Cake - Jacksonville. It's wonderful to know that you and your guests enjoyed our decor, service, and food. We're especially glad that you enjoyed our dessert - the Whiskey Cake! We're also glad that you all found our food to be delicious. We look forward to welcoming you back soon.
    

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