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Westwaters Hotel Bistro Outdoor - Westwaters Hotel Bistro, Caroline Springs, AU-VIC

Westwaters Hotel Bistro

3.7
3.7
231 Reviews
$40 and under
Bistro

Enjoy a scrumptious meal indoor or out, whilst taking in the views of Lake Caroline.
Our outdoor areas are heated and we offer smoking and non-smoking areas.
To avoid disappointment, we do recommend that you book and group bookings are most welcome.

Make a reservation

2 people

June 2022
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9:00 PM


Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Bistro, Pub, Australian

  • Hours of operation

    Breakfast Mon–Fri 6:00 am–11:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–3:00 pm Dinner Daily 6:00 pm–9:00 pm

  • Phone number

    (03) 8358 0555

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Dress code

    Casual Dress

  • Neighborhood

    Caroline Springs

  • Parking details

    We have FREE onsite, undercover car parking.

  • Public transit

    The closest destination is Caroline Springs Square Shopping Centre/Main St (Caroline Springs)

  • Additional

    Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, View, Wheelchair Access, Wine

What 231 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 3.8Food
  • 3.5Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Western Suburbs

    Great for Lunch

  • Western Suburbs

    Outdoor Dining

  • Western Suburbs

    Romantic

  • Western Suburbs

    Special Occasion

  • Western Suburbs

    Most Booked

Sort by

Filters

  1. T

    Tony

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Great value, great food, friendly staff, has a beautiful heated outdoor area and indoor playground for kids.

  2. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 9, 2022

    overall1food1service4ambience4

    Veal schnitzel that wasn’t veal coated in sweet breadcrumbs was really horrible. There was no red wine jus and potatoes were raw. Really disappointing!

  3. N

    Netty

    1 review

    4.0

    1 review

    Dined on June 4, 2022

    overall4food3service4ambience4

    Lovely to see that there’s been a change of menu. Unfortunately my mushroom risotto, although tasty, was very oily and my husband’s chips were rather over cooked.

  4. JA

    JAYe

    1 review

    3.0

    1 review

    Dined on June 4, 2022

    overall3food4service3ambience3

    Food was fantastic but very overpriced! Steak was really good but for the price.. you don't even get salad.

  5. MR

    MichelleR

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    Fantastic service by Vivienne and Joseph,highly recommend

  6. GS

    GloriaS

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    Great and friendly staff. Very delicious food and very good price. Thank you

  7. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 27, 2022

    overall4food3service4ambience5

    Good ambiance for meetings

  8. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 26, 2022

    overall3food3service3ambience3

    I always enjoy dinner here but they must have a new chef because the menu has changed and the choice was limited. Thursday night was $20 Pasta night but there were only two pastas to choose from since the seafood pasta wasn't included like it was last time I was here on Pasta night. Surely on Pasta night there should be more choice. I chose the Laksa which was nice but even though it was under Pasta on the menu it wasn't part of the $20 pasta night. My husband had the Rockling with rice noodles which was good but the fish was a small portion and the noodles were served as a solid block, very strange. Other people on our table had the Veal schnitzel with red wine jus but there was only sauce on part of the veal and it was tough. Service was a bit slow and the lighting is quite dull, I prefer brighter lighting when I'm eating dinner. Overall not as enjoyable as it has been in the past.

  9. A

    Alfkoko

    1 review

    5.0

    1 review

    Dined on May 23, 2022

    overall5food5service5ambience5

    Food was delicious and staff very nice. We all enjoyed our meals!

  10. AC

    AradhanaC

    1 review

    4.0

    1 review

    Dined on May 22, 2022

    overall4food4service2ambience4

    It's been awhile since I have dined at Westwaters and it would be good for staff to let us know that there is no longer table service. I do like the idea that patrons have to order and pay at the counter which makes it easy if you are in a large group. Our dessert order got lost so had to follow up a few times. The food was amazing.

  11. BG

    BarbaraG

    Victoria

    4 reviews

    5.0

    4 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5

    This was our first time at the venue and overall it’s was fantastic . The food was so good , I had the Rockling red curry, the fish was so moist . We were actually surprised at how good the staff were, could not do enough for us . There was a mix up with purchasing a bottle wine , only a glass was ordered and paid for, even though this was half our fault, staff kept apologising . Our waitress when clearing table, I assisted her, she actually said Thank you and much appreciated. We will be going back very soon.

  12. PO

    PatO

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food2service3ambience4

    Rocking red curry noodle. Not great, bland and but enough curry sauce.

  13. M

    Mark

    1 review

    5.0

    1 review

    Dined on May 10, 2022

    overall5food5service5ambience5

    Awesome. Nice friendly staff.

  14. MD

    MarcoD

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    I was suprised to see that the bistro was only half full on Mothers Day, but I realised that staff shortages after Covid would not have been helping. Regardless, we had a nice family lunch with good quality food and drinks. No complaints and more importantly my wife enjoyed being able to relax and let someone else do the cooking!

  15. CA

    CourtneyA

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food2service2ambience3

    Menu was changed. Horrible now. Definitely won’t be coming back with such minimal options.

  16. MJ

    MeganJ

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food1service1ambience1

    So crap! They have changed the menu to pub food. I questioned it as the website has a bistro menu but the chef was extremely rude. Very disappointing . Won’t return

  17. OT

    OpenTable Diner

    Melbourne

    4 reviews

    3.0

    4 reviews

    Dined on April 29, 2022

    overall3food3service3ambience3

    Got shown to our table, looked through the menu and was waiting for the waiter to return to take our order. Was not told to head to the counter to order when ready or to order using the QR code. Food tasted bland and was overpriced.

  18. SS

    ShannonS

    Melbourne

    1 review

    1.0

    1 review

    Dined on April 28, 2022

    overall1food2service4ambience3

    Not much variety on the menu. Would have liked to see more options.

  19. SJ

    SharryneJ

    1 review

    4.0

    1 review

    Dined on April 18, 2022

    overall4food4service4ambience5

    The food was great, the only small thing I was not aware there was a separate lunch menu to the dinner menu. Otherwise portion sizes were great and the food was very tasty.

  20. DS

    DonnaS

    Melbourne

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    Lovely venue, great menu choice. Staff were lovely and the outdoor area ambience perfect. Great place for locals.

  21. VI

    VILMAS

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food4service3ambience4

    Food good but service is slow and no table service to order food is disappointing

  22. GL

    GeorgiaL

    1 review

    5.0

    1 review

    Dined on April 8, 2022

    overall5food5service5ambience5

    Food was delicious, kids meals were huge. Quick to come to table. Very enjoyable.

  23. M

    Mark

    1 review

    2.0

    1 review

    Dined on April 8, 2022

    overall2food1service5ambience5

    The chicken parma was not cooked long enough at all, did not enjoy it.

  24. J

    Jenny

    1 review

    1.0

    1 review

    Dined on April 5, 2022

    overall1food1service1ambience1

    5th of April 2022 Thursday Very disappointing!!!! Service in general was so slow. Cocktails took a while to come and the bartender said the dockets were missing. Then we ordered 3 steaks and 1 baranmandi. The girl at the till didn't even ask what sauce we would like and we ended up getting the normal sauce on the steak so we went up again and paid and ordered 2 Mushroom sauce which costed $8 and it never came. We asked one of the staff that we are still waiting on our Mushroom sauce and that staff never came back so we had to ask again to another staff and she brought us one Mushroom sauce and she said we actually have to pay for the Mushroom sauce assuming that we didn't pay for the sauce but we explained we already paid for two. We got one Mushroom sauce when we nearly finished our steaks. At the end, staff came to tell us "We will kick you guys out in 5 minutes because we are closing." It was so rude. We were not happy about the experience.

  25. h

    hayleyw

    1 review

    2.0

    1 review

    Dined on April 1, 2022

    overall2food4service2ambience2

    When I booked I requested wheelchair access and near the playground and when we got there we were put down the bottom level! Also a cake fee $25???? What for? Plates? And I had to ask 3 times for them to bring out the cake! I also asked for a plastic container or something to put the cake in but they said no! I asked if I could at least have some glad wrap and I got a messy bunch of glad wrap! Not happy at all if the food wasn’t so good I would not be coming back

  26. S

    Suz1

    1 review

    2.0

    1 review

    Dined on March 31, 2022

    overall2food2service2ambience4

    Very Disappointed. Order a garlic ciabatta bread for $14 and got 3 slices of plain garlic bread. Ordered a red wine which was on the drinks menu and they didn't have any of the wines that were listed on the menu so who knows what I was drinking. Food took ages to arrive even though it wasn't that busy. Lovely place but over rated and over priced. Not going back.

  27. C

    Cathy

    1 review

    3.0

    1 review

    Dined on March 26, 2022

    overall3food2service3ambience5

    Nice ambience, but very limited menu choice. As a senior I asked for the chips and salad to be substitute to veg and they wanted asked for another $5.00 . Really?? I hsvent been anywhere else and a charge applied for subtitles. Don’t think I’ll be there again considering the poor menu choice. Could be a great place to dine

  28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on March 25, 2022

    overall3food4service4ambience4

    I booked for 10 was going to be put outside when we had elderly with us , then the put us on a table for 8 🤷‍♀️

  29. SV

    SimonV

    Melbourne

    1 review

    4.0

    1 review

    Dined on March 18, 2022

    overall4food4service5ambience3

    Tried using the QR code payment option from the table which did not work. Service was 5 star - friendly and helpful. Food was nice though slightly on the pricey side. Ambience was good.

  30. DJ

    DavidJ

    Melbourne

    3 reviews

    5.0

    3 reviews

    Dined on March 18, 2022

    overall5food5service5ambience5

    Amazing, back for the second time In 2 weeks. It’s our new favourite place to eat!

  31. VC

    VishalC

    Melbourne

    1 review

    4.0

    1 review

    Dined on March 14, 2022

    overall4food4service4ambience4

    Good food and ambience. Perfect for family meals and even weekends getaway.

  32. W

    Wendy

    Melbourne

    1 review

    4.0

    1 review

    Dined on March 12, 2022

    overall4food4service4ambience4

    The food and service was good. Once ordered, waited 10 mins for our drinks, 15 for entree… and our dinner came 15 mins after our entree dishes were taken away. Pretty good. One criticism is that you pay a lot for a steak meal- and they give you fat chips with what is essentially just a bit of lettuce that they describe as ‘dressed greens’. I think at that price point they could throw in a little bit more - like cucumber and tomato, or even a bit of asparagus or broccolini.

  33. SS

    ShannonS

    Melbourne

    2 reviews

    1.0

    2 reviews

    Dined on March 12, 2022

    overall1food1service1ambience1

    Had to wait over an hour for our food. No customer service. Plates didn’t get removed from table until 30mins later. Ordered a side of chips and that didn’t come. Went to ask for it mid meal and was given cold chips. Absolutely disappointed!

  34. s

    suem

    Melbourne

    1 review

    1.0

    1 review

    Dined on March 6, 2022

    overall1food1service3ambience1

    Unfortunately we left without eating or drinking anything, the menu was very ordinary, with little choice & even less for coeliac’s. Who wants a toastie for Sunday lunch… limited main meal options… will definitely checked menu before booking again…

  35. DJ

    DavidJ

    Melbourne

    3 reviews

    5.0

    3 reviews

    Dined on March 4, 2022

    overall5food5service5ambience5

    Food was fantastic, place was not overly busy. Had a great night thanks!

  36. SL

    SarahL

    Melbourne

    1 review

    5.0

    1 review

    Dined on March 2, 2022

    overall5food3service4ambience5

    Food was lovely, lots of staff. Could tell they were training a few new people and a good vibe to it. Patient, kind. Saganaki was nice but had gone a bit hard/cold before serving, always better super fresh and hot. Couldn’t find food specials (soup of day etc) and had to ask a few people who didn’t know but were happy to find out. Overall great experience. Thanks

  37. S

    Shely

    Melbourne

    1 review

    2.0

    1 review

    Dined on February 28, 2022

    overall2food3service1ambience4

    The service was not good and the fact i had to b charged for bringing cake which was then not even served was ridiculous

  38. MW

    MelissaW

    Melbourne

    3 reviews

    4.0

    3 reviews

    Dined on February 28, 2022

    overall4food5service3ambience4

    Food was wonderful. Liked using the self ordering function. Our food was taken to the wrong table which in this day and age is a little bit unsettling. Most of the staff great and wearing masks as required. Some staff wearing masks around their chins.

  39. P

    Polly

    Melbourne

    1 review

    4.0

    1 review

    Dined on February 27, 2022

    overall4food4service3ambience3

    Food excellent, service a bit slow, outside area quiet and an enjoyable place to catch up with family.

  40. DK

    DianaK

    Melbourne

    2 reviews

    4.0

    2 reviews

    Dined on February 27, 2022

    overall4food5service5ambience4

    Food was great and seating arrangements were comfy. It was a pleasant experience all round.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated
    • Proof of vaccination required to dine indoors
    • Contact tracing information collected

FAQs

Westwaters Hotel Bistro is rated 3.7 stars by 231 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

June 2022
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9:00 PM


Google Map for Westwaters Hotel Bistro

10 - 20 Lake Street Caroline Springs, AU-VIC 3023

Dining areas

Additional information

  • Neighborhood

    Caroline Springs

  • Hours of operation

    Breakfast Mon–Fri 6:00 am–11:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–3:00 pm Dinner Daily 6:00 pm–9:00 pm

  • Cuisines

    Bistro, Pub, Australian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    We have FREE onsite, undercover car parking.

  • Public transit

    The closest destination is Caroline Springs Square Shopping Centre/Main St (Caroline Springs)

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, View, Wheelchair Access, Wine

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