West Texas Chophouse
Went with mother and waited 20 min until the waitress came to ask if we were ready to order but never offered drinks. She was always going to her other tables next to us. We decided to leave because of the poor service she offered. I guess that because we were not nicely dressed like the other people she did not give us the same service as the other customers.
Service and food was awesome!
Would go back again!
We had a 8:45pm reservation which was the last one for the night. We called and said we would be 15 minutes late. They accommodated us and we are glad because we had the best steaks in a long here. Ate at RC 2 days earlier and were disappointed in the steak. This guys know what they doing and dry age their beef. Not overly expensive. Good value if you are a steak lover.
SERVICIO DE CALIDAD, EXCELENTE COMIDA, BUEN AMBIENTE, MUY CMODAS INSTALACIONES, TODO PERFECTO!
First time going here and I loved it. I was so thankful I made the reservation because it was so packed! We got seated in about 5 min. Food is AMAZING! The server took care of us really well. Honestly, we fell in love with the food. The whole vibe is just awesome. I am definitely going back soon.
The food was over cooked. The waiter made a mistake while we ordered and then we corrected him. When the food came out he said he heard different even though we corrected him. We asked for the manager but he never got the manager to talk to us.
What a wonderful experience my family had. We decided to try this place out for my wife’s birthday and let me tell you it did not disappoint! Service was excellent and the food was perfect. This place rivals Ruth’s Chris with the exception the cost is much more affordable here vs Ruth’s. We will absolutely be back again.
Steak cooked perfectly; everything else was excellent. Service was superb. A little noisy during lunch, but will able to converse with others at the table.
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Celebrated my birthday here. One of my favorite restaurants!
This was my friends first visit and they were very impressed by the beautiful decor, delicious food & drinks, and the phenomenal service provided by Paulina. Cannot wait to go again.
No wait when we got there thanks to having a reservation. The food and service were both amazing.
Great Restaurant, very busy but gorgeous interior. Filling food and beautiful
I was disappointed that you no longer have sugar free syrups for unsweetened tea Being diabetic I enjoyed having tea with a flavor
Great steaks and atmosphere! Definitely a place to come back to!
Thank you for taking the time to share your review! We hope to see you again soon.
Service needed improvement. Drink order was wrong and part of the groups food was late. Several of us had finished our meal before the last of the food arrived. However, everyone’s food was good.
West Texas Chophouse provides a GREAT dining experience. The Service is Excellent, the Food and selections are Excellent. The wine selections could be broader, but current wines are very good. Overall ambiance is very pleasant. Well worth the time and effort to go.
The steak was delicious, both were cooked perfectly, as well as the Queso Fundido. Finally, the cheesecakes were bigger than expected, covering almost all of the plate. Was absolutely divine and would recommend this place to everybody.
Thank you so much for sharing your review with us Bryan! We hope to see you again soon.
It took about 5 mins for anyone to come to the table and take our drink orders. One meal came out about 10 mins before the rest. One meal the steak was cooked rare on half of the steak and well done on the other half. It was supposed to be med rare. We brought it to the servers attention. They took it off the bill and made another one to go. When we went to eat the prepared to go and the steak was rare.
We had a nice visit at the Chophouse. My sister and brother-in-law from Alaska were our guests plus my brother. They are both on the Keto diet and ordered ribeye steaks. My sister gave me a bite of her steak and the taste was great. My sister ordered a side of broccoli. She put butter on the broccoli and it was the honey butter, so, she didn’t eat the broccoli. I ordered the crab stuffed peppers and wedge salad for my meal. My second pepper was so hot. I gave the rest of them to my husband. A few glitches, but we had a nice experience.
Hello Sharon, thank you for sharing your experience with us! May we recommend our Cheesy Cauliflower on your next visit? It's delicious and keto friendly!
The first time we ate here was because a friend invited us. This was our second time here, and the reason for our return was the baked potatoes. We've never had a potato cooked to such perfection. The rib eye was excellent (it was melt in your mouth good). The staff was friendly and very patient. We will be recommending you to our friends.
Thank you so much for taking the time to share your experience with us!
Our food was over cooked and cold.
Great food. Slow service even on a semi slow Tuesday night. It was a special occasion (birthday) so I would've expected service to be better and faster. But overall food and atmosphere was great. Would recommend but not the waitress we got.
Second time visiting, the first was with a big group this time just four of us. Best steak in El Paso. Service was great, and really attentive staff! Fillet Mignon is awesome
Handled a large group really well too, especially since we didn’t pre order anything and all bills were separate
Great steak! No rush... great service... able to hold a conversation easily...
Thank you for joining us and sharing your review John! We hope to see you again soon.
The food was incredible. I got the tomahawk pork chop and it was incredible. The chipotle mashed potatoes were great. Our server was awful. We asked for more bread two different time, he didn’t bring out the onion straws that were supposed to come with my meal, waters went unfilled 75% of the time. The other wait staff was far more attentive then our guy. Anyways, food amazing, 95% of the wait staff, amazing. I think we just got a bad apple.
Excellent service and amazing food. Table reservation works perfectly.
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Food was slow to arrive, but tasted very good.
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Steaks were not cooked to the requested specifications, and server made mistakes on 3 out of 4 of our orders.
The atmosphere was nice m, but seating was crowded and the music was overly loud for the night.
I could only reserve up to 10 people, but when I called to restaurant, I was easily allowed to increase to 16. Service A+, atmosphere incredible, a great place to take co-workers with a diverse menu, drinks and desert.
Thank you so much for sharing your review with us! We hope to see you again soon.
Every thing was great except for one aspect. The meal was excellent, great taste. Initial service was good refilled our drinks as needed brought bread out, the meal served on time. Then for what ever reason the manager decided to have a meeting with the wait staff and our waiter disappeared, thats when service was trashed, no more refills nothing had to finish our meals with an empty glass. Then we had to wait 20 minutes after we were finished to get our check. I had to get up and ask the hostess where our waiter was because we were ready to leave. Very poor management which turned our anniversary dinner into just any othe poor service highly priced experience. Typical El Paso customer service from poor management. Not the waiter fault!!!
Not so much the food, the kitchen was all over the place but the server, for being so young, was extremely attentive and a great kid.
Hopefully the next time I go he will be working
Hello SSGTCHRIS, thank you for joining us and sharing your review.
Great food, wonderful ambiance. Definitely returning!
Thank you for sharing your review with us Ana!
We had a great night. Husband steak wasnt right and they redid it. First time there for part of our party and they loved it.
Had very high expectations for this place. Was extremely disappointed. Sat for atleast 10 mins before they took our drink order. Ordered the ribeye. Flavor was ok but was so chewy I didn’t finish it. Not going back.
I got the bone in rib eye for $50 not worn the price. Fatty and grisly.
One member of our party specifically asked for no sauce on the steak because it had MSG. The food took a very long time to arrive and our server was very inattentive. When the steaks came, the server said there was no msg on my friends steak. She took a bite. The manager came over before she took another and said iit did have msg and another one would be made for it. This could have been disasterous. IMy friend then did not get her food until we were almost done eating and the manager or the server checked to make sure everything was ok.
Father’s Day disaster. All steaks were cooked wrong. Way over done. Sent some back. Took extra 30 minutes and when they arrived they were so under cooked we couldn’t eat them. Wine was not opened as asked. Service was slow. Waitress insisted that steak was cooked properly!!! We were there early before any rush-so no excuses. Would never go back
The service was amazing! Caitlin was very friendly and nice. The food was great and came out promptly. Overall, we had a great experience.
Excellent food and service hard to beat for the price
Food , service, and ambiance is great.