West Texas Chophouse - Cimarron

West Texas Chophouse - Cimarron reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tim

   El Paso1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   They overcooked my filet mignon, so I sent it back and they sent me another one that was even more overcooked. They finally got it right, but totally messed up the rest of our order. We were supposed to share asparagus, and mushrooms, and they all ended up late on my plate only. Any good manager would’ve come over to the table and made it right. The meal was very expensive for the quality of the food and service we received. 
   

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2. D

   Debbie

   El Paso1 review

   2.0

   Dined on April 26, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food was average at best. Fillet was chewy. The 12 ounce ribeye was like a breakfast steak, thin and underwhelming. Fresh bread was tasteless.
   

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3. F

   Flávia

   El Paso1 review

   2.0

   Dined on April 25, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The food wasn’t bad, but unfortunately, the service was extremely disappointing. We struggled to get our server’s attention every time we actually needed assistance. Apart from our designated waiter, the other staff members seemed to actively avoid looking at our table, even after we tried to flag them down. The atmosphere is fancy, but it’s also quite noisy — not ideal for anyone who enjoys a peaceful dining experience. In the end, while the food was decent, it definitely wasn’t worth the price or the trip. We’ve had far better steaks elsewhere, both in quality and service. The one pleasant surprise was the boneless fried chicken breast, which came with vegetables and a delicious butter sauce — truly well-prepared and flavorful. Everything else, unfortunately, fell short of expectations.
   

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4. N

   Nicholas

   El Paso1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in and out in about an hour. Wife and I both ordered the 20oz Porter House Steak (Medium Rare) and it was fantastic. Our waitress was amazing too.
   

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5. A

   Antonio VIP

   Dallas5 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot for a nice night out. Good service and overall great food. The wine list is absolutely overpriced but a good selection. I got a salad and was very impressed with the serving and the additional stake serving.
   

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6. G

   Gus

   El Paso1 review

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AWESOME. Our waiter, Isaiah was the best! He deserves a raise
   

   West Texas Chophouse - CimarronResponded on April 9, 2025

   Hi Gus! Thank you so much for your awesome review of West Texas Chophouse! We're thrilled to hear that Isaiah provided you with the best service. Your kind words mean a lot to our team and inspire us to keep delivering outstanding experiences. We look forward to welcoming you back for another great meal soon! Thank you for choosing West Texas Chophouse!
   

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7. W

   Wendy

   El Paso2 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, perfect food!!! This Is our favorite place for celebrations!!!
   

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8. J

   Jennifer

   El Paso7 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The restaurant is very pretty inside, I love the lighted trees and it lends itself to a romantic evening. However it was very busy with lots of large parties and celebrations so it was very loud. The service was very good, our waitress was prompt and refilled our water glasses as needed. Our food arrived quickly and my Sirloin was cooked as I requested. The mixed vegetables were terrible- previously frozen and soggy with no seasoning and my steak was tough and hard to cut but it was seasoned and I liked the steak sauce smear on the plate.
   

   West Texas Chophouse - CimarronResponded on April 6, 2025

   Hi Jennifer! Thank you for your feedback regarding your recent visit to West Texas Chophouse. We're glad you enjoyed the ambiance and found the service to be prompt. However, we're sorry to hear that the mixed vegetables and the steak did not meet your expectations. Your experience is important to us, and we will take action to look into these issues with our kitchen team. We appreciate your input and hope you consider visiting us again for a better dining experience in the future. Thank you!
   

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9. C

   Cesar

   Corpus Christi1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, fantastic ambient and excellent service!
   

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10. j

    juan VIP

    New York City6 reviews

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Every time is better. Great ambience, superb food, outstanding service
    

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