West Texas Chophouse - Airway

Commentaires sur le restaurant West Texas Chophouse - Airway de personnes qui y ont mangé. Selon des cotes récentes.

1. L

   Lucia

   Nouveau-Mexique1 commentaire

   1.0

   Y est allé il y a 6 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Tres leches was hot and no milk to go with it . Was charged for the side with my steak .
   

   West Texas Chophouse - AirwayA répondu il y a 3 jours

   Dear Lucia, Thank you for your feedback about your visit to West Texas Chophouse. We're sorry to hear that the tres leches was served hot and that there was an issue with the milk and your steak side charge. Your experience is important to us, and we will take action to look into these matters. We appreciate you bringing this to our attention and hope you might consider visiting us again for a better experience. Best regards, West Texas Chophouse Team
   

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2. L

   Lance

   El Paso2 commentaires

   5.0

   Y est allé le 24 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had celebrated my daughters birthday here. We were greeted with friendly smiles and were seated promptly. We had their awesome nachos to start. Our server checked on us frequently to make sure we were okay. I had ribeye bone in and it was delicious and cooked to perfection.
   

   West Texas Chophouse - AirwayA répondu il y a 7 jours

   Hi Lance! Thank you for your wonderful review of West Texas Chophouse! We're thrilled to hear that your daughter's birthday celebration was a success and that you enjoyed the welcoming service, delicious nachos, and perfectly cooked ribeye. Your feedback is greatly appreciated and motivates our team to continue providing outstanding dining experiences. We look forward to welcoming you back for another memorable meal soon! Thank you for choosing West Texas Chophouse!
   

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3. S

   Sharon VIP

   Phoenix 47 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food is outstanding. My coworkers and I enjoy this upscale restaurant when we come to El Paso. Fantastic!
   

   West Texas Chophouse - AirwayA répondu il y a 7 jours

   Hi Sharon! Thank you for your outstanding review of West Texas Chophouse! We’re thrilled to hear that you and your coworkers enjoyed your dining experience with us. It’s wonderful to know that you found our food fantastic. Your feedback truly motivates our team to continue providing exceptional meals. We look forward to welcoming you back soon for another great visit! Thank you for choosing West Texas Chophouse!
   

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4. A

   Andrea

   El Paso1 commentaire

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We finally were able to visit West Texas Chop House. We took my husband for his birthday and we couldn't be more pleased with the food but also the service we received! The experience was very impressive. Thank you very much and we will definitely be coming back for more celebrations!
   

   West Texas Chophouse - AirwayA répondu le 20 avril 2025

   Hi Andrea! Thank you for your wonderful review of West Texas Chophouse! We’re thrilled to hear that you and your husband had a fantastic experience celebrating his birthday with us. It’s great to know that you were pleased with both the food and the service. Your kind words mean a lot to our team and motivate us to keep providing excellent experiences. We look forward to welcoming you back for more celebrations in the future! Thank you for choosing West Texas Chophouse!
   

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5. J

   Jose VIP

   Orlando 39 commentaires

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   It was very good! We had a nice group and the waitstaff was very accommodating
   

   West Texas Chophouse - AirwayA répondu le 31 mars 2025

   Hi Jose! Thank you so much for your wonderful review of West Texas Chophouse! We're delighted to hear that you enjoyed your experience and that our waitstaff was accommodating for your group. Your positive feedback motivates our team to continue providing great service. We look forward to welcoming you back for another fantastic meal soon! Thank you for choosing West Texas Chophouse!
   

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6. R

   Richard

   Las Vegas9 commentaires

   5.0

   Y est allé le 28 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Awesome food and service. Will be back for sure! Server was maxing!
   

   West Texas Chophouse - AirwayA répondu le 4 avril 2025

   Hi Richard! Thank you for your awesome review of West Texas Chophouse! We're thrilled to hear that you enjoyed both the food and service, and that your server made a great impression. Your kind words inspire our team to keep delivering outstanding dining experiences. We look forward to welcoming you back for another fantastic meal soon! Thank you for choosing West Texas Chophouse!
   

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7. S

   Steve

   Dallas3 commentaires

   3.0

   Y est allé le 23 mars 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 4
   4. Ambiance 5

   Steaks were sitting around too long and were barely warm when they arrived at the table
   

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8. OT

   Client d'OpenTable

   El Paso3 commentaires

   5.0

   Y est allé le 15 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   It was wonderful went to celebrate my husband birthday and the customer service was a 10/10
   

   West Texas Chophouse - AirwayA répondu le 19 mars 2025

   Hi! Thank you for your wonderful review of West Texas Chophouse! We're thrilled to hear that you chose to celebrate your husband's birthday with us and that you experienced 10/10 customer service. Your kind words are greatly appreciated and motivate our team to continue delivering excellent dining experiences. We look forward to welcoming you back for more special moments in the future. Thank you for choosing West Texas Chophouse!
   

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9. OT

   Client d'OpenTable

   Panhandle (Texas)1 commentaire

   1.0

   Y est allé le 6 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 5
   4. Ambiance 1

   They overcooked my steak. I asked for a medium rare steak and got a well done steak.
   

   West Texas Chophouse - AirwayA répondu le 7 mars 2025

   Dear Customer, Thank you for sharing your experience at West Texas Chophouse. We sincerely apologize for the overcooked steak and understand how disappointing that can be. Your feedback is important, and we will address your concerns with our kitchen team to ensure improvements are made. We appreciate you bringing this to our attention and hope you might consider giving us another chance in the future. Best regards, West Texas Chophouse Team
   

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10. J

    Justin VIP

    Comté d’Orange1 commentaire

    2.0

    Y est allé le 9 février 2025

    1. Cote globale 2
    2. Nourriture 5
    3. Service 1
    4. Ambiance 5

    Our food was very good. Unfortunately the service was not great.
    

    West Texas Chophouse - AirwayA répondu le 10 février 2025

    Dear Justin, Thank you for your feedback about your recent visit to West Texas Chophouse. We're glad to hear that you enjoyed the food, but we sincerely apologize for the service issues you experienced. We strive to provide a high level of service, and it's clear we fell short during your visit. Your comments will be reviewed with our team as we work to improve. We appreciate your input and hope you'll consider giving us another chance in the future. Best Regards, West Texas Chophouse Team
    

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