West Chester Seafood Kitchen

Reseñas de West Chester Seafood Kitchen de comensales del restaurante. Basadas en valoraciones recientes.

1. B

   Beth

   Filadelfia2 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Friendly, knowledgable waitress, delicious food, beautiful room.
   

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2. M

   Marc

   Filadelfia51 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This new restaurant is a fantastic addition for West Chester! Been there 3 times so far and enjoyed it every time! Seafood is excellent and service is great!
   

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3. D

   Dawn

   Nueva York3 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Absolutely delicious food, amazing service and an overall 10/10 experience.
   

   West Chester Seafood KitchenRespuesta enviada hace 1 día

   Hey Dawn, Wow! Your review just made our day! We're thrilled to hear that you had an amazing experience at West Chester Seafood Kitchen and found our food delicious and the service amazing. We strive to provide our guests with an exceptional dining experience and your feedback lets us know we're on the right track. Thank you for your kind words and high ratings. We can't wait to welcome you back soon for another delightful meal! Best, The Management Team
   

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4. D

   Diane

   Filadelfia3 reseñas

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   For a place that has been open for a while now, the service was unacceptable. The server slid plates across the table requiring our help getting the plates to the proper recipient instead of serving more courteously/professionally. When asking for sugar for iced tea, they delivered one packet instead of a sugar caddy so we had to request another packet. When first greeted, we were asked if we wanted still or sparkling water - never offered table water. We chose still; got served sparkling and had to have that corrected then got charged $7 for each bottle! As we were leaving, we noticed a nearby table with a carafe of water and the diners said you have to ask for tap water. We had a gluten free diner in our group. Before making the reservation, the website noted that GF could be accommodated with options. In reality, there are no "accommodations for" GF. In today's market most restaurants offer at least one GF bread and/or pasta but not Seafood Kitchen. We mentioned the issue to our server who sent the manager over to tell us that we were mistaken about GF accommodation and must have "misunderstood information we read about GF being accommodated" . We ordered clam chowder. It was served cold. We asked the server if it was supposed to be cold. She said no; made no apology just took away the bowls and came back with hot chowder after a lengthy wait. How does a kitchen no know that their chowder - which is a regular menu item - is cold? The seafood tower was shared by two diners in our group. It was fresh and plentiful. The lobster roll was so so. The GF diner was relegated to choosing a seafood appetizer and salad because of the lack of GF options as entrees. Overall. there are so many great restaurant options in West Chester, there is no reason to return to the Seafood Kitchen for an overly expensive at best mediocre meal served unprofessionally.
   

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5. M

   Maria

   Filadelfia1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was excellent. Grace, our server, was friendly, very knowledgeable and gave us excellent recommendations. My husband and I enjoyed our 51th anniversary dinner very much.
   

   West Chester Seafood KitchenRespuesta enviada hace 1 día

   Hey Maria, We're thrilled to hear that you and your husband had a wonderful anniversary dinner at West Chester Seafood Kitchen! It's fantastic to know that our food, service, and value met your expectations. We're also glad that our team could contribute to making your celebration special. We look forward to welcoming you back for more celebrations in the future! Best, The Management Team
   

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6. M

   Michael VIP

   Filadelfia9 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   West Chester Seafood Kitchen is a great gem nestled in the heart of West Chester. This restaurant offers a cozy and inviting atmosphere. One of the standout dishes is their clam chowder, which is rich, creamy, and packed with flavor. It's a must-try for any seafood lover. The location is fantastic, situated conveniently in West Chester, making it easily accessible. The waitstaff are attentive and friendly, ensuring that your dining experience is smooth and enjoyable.Overall, West Chester Seafood Kitchen is a top choice for seafood enthusiasts looking for great food, excellent service, and a welcoming atmosphere.
   

   West Chester Seafood KitchenRespuesta enviada hace 1 día

   Thanks for the review, Michael! We're thrilled to hear that you enjoyed our clam chowder and found our atmosphere cozy and inviting. It's wonderful to know that you appreciate our location and that our waitstaff made your experience enjoyable. We're always striving to provide top-notch food and service, and your feedback helps us do just that. We look forward to welcoming you back to West Chester Seafood Kitchen soon!
   

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7. T

   Tom VIP

   Filadelfia29 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   Every restaurant is a vibe restaurant and the vibe is strong here at the Seafood kitchen. No place is hotter in West Chester right now than this one where Saturday night reservations are 3-4 weeks out. Doors opened at 4 and within 7 minutes every seat was taken. Our meal started off smoothly. The crab cocktail was fresh and plentiful. The Caesar salad was outstanding as I literally cleaned my plate. Lobster hollow pasta was good. My wife had two uncooked scallops from that nights scallop special. Not good. The plate looked like a hot mess and tasted like one too. Expectations at this level of dining and pricing comes with touches noticeable missing here like ground pepper offered with salad, graded cheese offered with pasta, no cherry in old fashioned, no cocktail sauce for crab but they did provide on request. Grace did a nice job serving us on a busy night and we wish her success as a Golden Ram student.
   

   West Chester Seafood KitchenRespuesta enviada hace 1 día

   Thanks for the feedback, Tom. We're glad to hear that you enjoyed our Caesar salad, but we're sorry to hear about your experience with the crab cocktail and lobster pasta. We take pride in our culinary offerings and it's disappointing to know that we didn't meet your expectations this time. We appreciate your suggestion about the ground pepper and cocktail sauce. We hope to serve you better in the future.
   

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8. K

   Kelly

   Filadelfia2 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service from our server Lexi! Food was delicious and ambiance was great
   

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9. C

   Chuck

   Filadelfia18 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The specials are always great, service is amazing. A new in downtown West Chester
   

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10. N

    Natalia

    Unspecified1 reseña

    4.0

    Comieron hace 7 días

    1. Global 4
    2. Comida 4
    3. Servicio 3
    4. Ambiente 4

    The food is still good, but over time since the opening, it feels like the quality has slightly declined. The service was a bit too much — I was there with a friend, just wanting to enjoy some light appetizers and cocktails, but the waiter kept checking on us every 10–15 minutes, which got annoying.
    

    West Chester Seafood KitchenRespuesta enviada hace 1 día

    Hello Natalia, Thank you for your feedback. We're glad to hear that you still enjoy our food, but we're sorry to hear that our service didn't meet your expectations. We strive to provide excellent service to all our guests and we'll definitely take your feedback into consideration. We hope to have the opportunity to serve you again and provide a more relaxing dining experience. Best, West Chester Seafood Kitchen Management Team
    

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