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Waterstone Grill, Hamburg, NY

Waterstone Grill

4.5
4.5
254 Reviews
$31 to $50
American
Coming Soon!

Make a reservation

2 people

7:00 PM


Booked 4 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Steak, Seafood
  • Hours of operation
    Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–9:30 pm
  • Phone number
    (716) 646-4400
  • Dress code
    Casual Dress

What 254 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.5Ambience
  • 4.4Value

NoiseModerate

Loved For

  • Western New York

    Best Food

  • Western New York

    Good for business meals

  • Western New York

    Good for groups

254 Reviews
  1. Happy2dine

    New York City

    48 reviews

    vip
    5.0

    48 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was a night out with 3 girls--and our waitress was very understanding and accommodating throughout the evening. The food and drinks were delicious. We'll be back'1

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  2. OpenTable Diner

    Upstate NY

    1 review

    3.0

    1 review

    Dined on May 11, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    The food was very good but our waitress was not. She clearly did not want to be there and made us feel like we were a burden. It's unfortunate because we did enjoy the food. I'm not sure if we will go back.

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  3. OpenTable Diner

    Upstate NY

    1 review

    5.0

    1 review

    Dined on May 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Staff was delightful, food was delicious, super pleasant experience. Will definitely be returning!

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  4. LizD

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on April 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Waterstone Grill never disappoints. The food, service and atmosphere are all fantastic. It's one of our favorite go to places for dinner. There menu offers a nice variety of beef, chicken, seafood, pasta, sandwiches and salad.

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  5. Victoria

    New York City

    17 reviews

    vip
    4.0

    17 reviews

    Dined on April 20, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Excellent spot for a good meal near Highmark Stadium. Great drinks and enjoyed the spinach dip very much!

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  6. ThomasJ

    Upstate NY

    1 review

    5.0

    1 review

    Dined on April 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Been to Waterstone Grill numerous times and have never had a bad meal!

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  7. OpenTable Diner

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on April 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    From getting seated by the charming host to Andrea our wonderful waitress, service was great! Food is always good. Great variety & value. My girlfriends & I especially like Wine Wednesdays-😉

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  8. SkipC

    Phoenix

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Four of us dined there. Everyone of us thought our food was excellent. The manager came by and checked on us several times. Our server was beyond polite….extremely cordial and professional. We tried daily special the pretzel burger. It was outstanding my wife had a salad with salmon on it, and really liked that. Definitely will returning.

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  9. BarbC

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on April 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress was very pleasant, provided great service, and the food was excellent! Great dining experience

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  10. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on March 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great menu choices fish fry was delicious If you like a stiff cocktail this is your place!!

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  11. OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on March 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went to WaterStone for a special birthday dinner for my daughter. We all enjoyed a wonderful meal with great service

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  12. Roxy

    New York City

    7 reviews

    5.0

    7 reviews

    Dined on March 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The coconut shrimp, potato wedges, and all you can eat crab were amazing! Service was great! Great ambience.

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  13. PeterJ

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on March 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We stopped here once before because it was just in passing. So glad we did. We came back and as before we were greeted immediately. The waitstaff was exceptional. The meal outstanding and also, the noise level low enough where you could have a normal conversation and not have to yell or strain to hear. I love it here and I definitely will be coming back again.

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  14. MelanieH

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We've eaten here before so we knew it was a great place to go and they didn't disappoint this time. Awesome food, selection, prices, atmosphere, staff! Owner/ manager always present speaking with the patrons and helping the staff however he cans. Makes you feel like you matter.

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  15. FreddyJ

    New York City

    17 reviews

    5.0

    17 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had fish frys- one of the best in the area. Great server, great food and nice ambiance.

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  16. MJ1996

    Upstate NY

    1 review

    4.0

    1 review

    Dined on February 18, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    Great food as always! Host who I believe is an owner always wonderful! Our waitress was ok. They were busy, we were done eating by the time she came to ask if we needed anything. However the host came to check in! Overall this is our go to for date night!

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  17. JulieS

    Toronto

    1 review

    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Pricey but good. Large portions and great service.

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  18. ShirleyK

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was excellent.. had the sesame crusted tuna and the lobster bisque .. restaurant was decorated for Valentine’s Day .. service was excellent and the atmosphere was amazing 🤩

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  19. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and great service from John! We will definitely be back!

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  20. MicheleD

    Orlando

    4 reviews

    vip
    5.0

    4 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I have gone to Waterstone multiple times And absolutely love it! I have been eaten everything from Pasta to seafood and steak- it is all excellent. Staff are Very courteous and timely with bringing the food items, drinks, and refills. I had Tuesday crab leg special, the Wednesday 1/2 bottles of wine, and then Thursdays chicken wing special- and were excellent and at great prices! Michele

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  21. kevins

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I forget his name but the head host makes the whole dining experience outstanding

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  22. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Service was great food was great. The lamb would’ve been a knock out of the park if it didn’t have that sauce. Or At least put the crispy duck on top. The crispy park of the duck was to die for. Overall great experience!

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  23. PatriciaP

    New York City

    4 reviews

    3.0

    4 reviews

    Dined on February 14, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food, bartenders & server were all great. Bad experience with the host who was extremely rude & nasty. I was told that my reservation for the high top table was invalid because they do not reserve high tops. My reservation was made through Open Table & he said it shouldn’t be & they don’t recognize it through open table ( which I was directed to from their website to make a reservation). They later gave my don & I a complimentary drink. The owner wasn’t present that evening & I later reached out to him& he did not respond. I was very upset with the host for the way he handled the situation & made me feel. Otherwise, it was a good place to go to.

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  24. OpenTable Diner

    New York City

    7 reviews

    5.0

    7 reviews

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food is always excellent & we always request Judy as our server. She & all the staff are very pleasant & the food is awesome

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  25. MicheleD

    Upstate NY

    1 review

    5.0

    1 review

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent- both service and food were excellent.

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  26. PaulN

    New York City

    1 review

    3.0

    1 review

    Dined on February 10, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Went there cause website said dinner for 2 $59.00. When seated menu said only available Monday thru Thursday. 5 people in our party and wanted 2 separate checks was told no to that. Ladies ordered special of the month martinis at bar when seated drinks they ordered omitted thr whip cream and chocolate shavings. Last time I will be there

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  27. ShirleyM

    New York City

    1 review

    5.0

    1 review

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Relaxing environment, excellent service, great food. We plan to fine there regularly.

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  28. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on February 9, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We have been here several times and it’s always a good experience. It’s quiet, the food is very good, the staff are always kind. It’s quickly becoming our “go-to” place.

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  29. Chris

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on February 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    The food was great. We got the Pretzel Burger special, pasta and two chicken dishes, along with the spinach artichoke dip as an appetizer. All the food was delicious!

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  30. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on January 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The all you can eat crab was really good. I would get it again.

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  31. Campers

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great people, very clean and the food was outstanding, will go back and recommend everyone try this hidden gem

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  32. LaurieS

    New York City

    9 reviews

    5.0

    9 reviews

    Dined on January 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Waterstone Grill is a very nice restaurant with great food and great service.

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  33. NikkiO

    New York City

    1 review

    5.0

    1 review

    Dined on January 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious. Excellent service. Definitely a place we would visit again.

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  34. Christie

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on January 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love this place. The food and service is always excellent.

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  35. EricL

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our server John was excellent and made our experience very nice

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  36. PFSMAS

    New York City

    28 reviews

    vip
    5.0

    28 reviews

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, service and ambience! Another tremendous Waterstone dining experience!

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  37. OpenTable Diner

    Upstate NY

    1 review

    5.0

    1 review

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love this restaurant! Food and staff are amazing!

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  38. AndreaM

    New York City

    12 reviews

    vip
    5.0

    12 reviews

    Dined on January 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great time at the Waterstone! Great food, great service every time. Go for the braised short rib, you won’t regret it!!

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  39. OpenTable Diner

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on January 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 3
    Was in town for a funeral and looking for something nice near our hotel. As it turned out. This was right next door. The food was amazing and the service very friendly and prompt. I highly recommend. I couldn’t eat all my meal so I took it back to Indiana and had it for lunch the next day and it was still wonderful.

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  40. OpenTable Diner

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on January 2, 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Got the all you can eat crab for $60 most of the crab was old I would go back again one more time because it is a good price for all you can eat and hopefully they can cycle through more crab so it's fresh

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FAQs

Waterstone Grill is rated 4.5 stars by 254 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 4 times today
Google Map for Waterstone Grill

3679 Commerce Place, Hamburg, NY 14075

Additional information

  • Neighborhood
    Hamburg
  • Hours of operation
    Mon–Thu 4:00 pm–9:00 pm Fri, Sat 4:00 pm–9:30 pm
  • Price
    $31 to $50
  • Cuisines
    American, Steak, Seafood
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Private Lot
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