Waterside Restaurant at Glen Mhor Hotel

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1. AR

   AndrewR

   Norfolk

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   overall1food1service3ambience3

   Food well below par, and overpriced. Staff rushed off there feet

   Report
2. DD

   DouglasD

   Inverness

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food4service5ambience4

   Dinner for 2 booked for 5pm. Excellent service throughout. Smoked chowder soup starter had more tatties that fish and was a bit thin for a creamed soup. Tasted fine though. Lamb main course was terrific in all respects. Ice cream desert rounded the meal off nicely. This was from the A la Carte menus as Table de hot very limited choice. Beer and Dodd drinks very expensive. Will eat there again at our next stay in hotel.

   Report
3. E

   Essexexpat

   Inverness

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food1service3ambience3

   The supplemented lunch offered was well below par. It was a cheap cut but if you are offering a cheap cut it needs to be cooked in a manner to get best out of the meat. The steak was tougher than shoe leather. However, The main issue was the total indifference from the staff when the poor food was brought to their attention. The person who took our money blamed us for not ordering the steak to be cooked 'well done' which she suggested was the best way to eat the meat. That is obviously nonsense. We were not asking to not pay for whole whole main course but a discount to compensate for what was not eaten (nearly all of the steak) would have been reasonable. Shame as the location is almost second to none. Oh and the pepper sauce was also very poor.

   Report
4. SB

   StevenB

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food4service1ambience2

   Poor service. Delay in receiving our meals Order coffees never received them and then had to get them removed the bill. The cheese book was over priced for what it is compared to the other pud’s. Disappointing.

   Report
5. CF

   CraigF

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   overall5food4service5ambience5

   thank you My friends and I were visiting from out of the country and really enjoyed the dinner the ambience in the view of the river the service was excellent thank you very much

   Report
6. J

   Jools

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food5service4ambience5

   Although there was a slight issue with our food order, the staff sorted out the issue quickly and the food was delicious.

   Report
7. AC

   AllyC

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food4service5ambience4

   Food was fresh, well served and tasty. The salmon fishcake starter was lovely.

   Report
8. KM

   KarenM

   Glasgow

   1 review

   4.0

   1 review

   Dined on May 15, 2022

   overall4food4service4ambience4

   Friendly staff. Good menu choice & option for early bird 2 or 3 courses - good value for money. Portion sizes are not the largest but if you go for 3 courses, you don't feel over full after the meal. Background music was subtle & tables spaced nicely

   Report
9. AG

   AGSP

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on May 13, 2022

   overall4food4service3ambience4

   Fantastic setting overlooking the river. Food lovely although there were a couple of minor improvements/suggestions: We were only told that the sole was unavailable when trying to place the order, after studying the menu for 10 minutes - a bit of a waste of time. My fried chicken noodle dish only had 5 pieces of chicken in it.

   Report
10. SJ

    ShaunJ

    Inverness

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food2service1ambience3

    Waiter took plates before all meals were eaten, leaning over people to serve food. Quality of the food was poor, potatoes not cooked properly, poor quality chicken. stick toffee pudding did not come with cream or ice cream. Gratuity added to the bill

    Report
11. BE

    BeverleyE

    Birmingham

    5 reviews

    1.0

    5 reviews

    Dined on May 7, 2022

    overall1food1service1ambience1

    Looking forward to the meal but oh what a disappointment. Shown to our table by the entrance waiter, menus given told soup was parsnip. Had to ask him for a drink. He then bought our drinks. We ordered our food. Looking around at other diners it was dawning on me that this may have been a wrong choice. My husband ordered the over priced rib eyed steak, with a few chips, one mushroom and a grilled half a tomato . I ordered the cottage pie with extra broccoli and pancetta. The pie was very small and very salty. Certainly not worth £17.95. Not once did the waiter come and ask us “everything ok”? We finished and I asked for the bill, I did mention it was salty , no response, he took our plates leaving a knife and the chip pot still on the table. Looking at the bill there was a £6.60 service charge. Went to front desk to pay cash, I said could you take the service charge off please? He didn’t ask why? Said he couldn’t give us change so he ended up with a 40p tip. No apologies , nothing…. I certainly wouldn’t recommend this place, they just want a quick turn over for the biggest profit ….

    Report
12. OT

    OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on May 7, 2022

    overall4food4service4ambience3

    Food and service were both good and better than expected after reading some negative reviews. Many focused on the steak being tough. I didn’t order that, so I can’t vouch for it either way. You can get a steak almost anywhere, so I went for something I’d never had and seemed more local: lamb rump. It was quite tender and tasty. The haggis bon bons were excellent. The staff seemed a bit overworked but friendly and accommodating.

    Report
13. DD

    DouglasD

    Inverness

    2 reviews

    4.0

    2 reviews

    Dined on May 6, 2022

    overall4food4service5ambience4

    We both opted for something from the Alla carte menu as the table hote was not to our taste. Had deep fried haddock & chips fine and hot with lovely crispy batter. Just had a plain ice cream and sorbet for afters. Service was excellent if not actually overbearing a bit.

    Report
14. VM

    VirginiaM

    1 review

    1.0

    1 review

    Dined on May 5, 2022

    overall1food1service5ambience5

    Worst steak we have ever been served. The steak was not edible. Apparently customers complain about this regularly. A total ripoff . On a positive note the service was great. This is our local and we won’t be coming back. Really disappointing

    Report
15. JL

    JohnL

    1 review

    3.0

    1 review

    Dined on May 4, 2022

    overall3food2service4ambience3

    Bavette steak was very tough and chewy. Not recommended.

    Report
16. GM

    GraceM

    1 review

    4.0

    1 review

    Dined on May 3, 2022

    overall4food3service5ambience4

    Have had a lovely meal previously off the a la carte menu- lovely. Had the Early Bird menu this time - disappointing. What we had was fine but would have been nice to have some vegetables and a bit over priced. Staff lovely.

    Report
17. K

    Kacey

    1 review

    2.0

    1 review

    Dined on May 1, 2022

    overall2food3service1ambience4

    Husband was served the wrong drink, food was mediocre for a high price

    Report
18. r

    robin

    Los Angeles

    4 reviews

    vip
    1.0

    4 reviews

    Dined on May 1, 2022

    overall1food3service1ambience4

    Disaster service

    Report
19. CD

    ColinD

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food1service1ambience3

    Hi, extremely disappointed,had to wait 15 minutes on champagne we had asked to be on our table for our arrival. Portions small compared to others we saw. Fish overcooked. Left and won't be back. Spoiled our anniversary. Thanks

    Report
20. BT

    BernieT

    Inverness

    2 reviews

    5.0

    2 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    In Scotland for nine days. Lots of great meals but this was the best for sure. The food and the atmosphere were both outstanding!

    Report
21. ER

    ElaineR

    1 review

    2.0

    1 review

    Dined on April 30, 2022

    overall2food2service4ambience4

    The food was bland especially the fish cakes. Pan fried chicken with noodles had very little chicken. The soy and ginger sauce lacked punch. The overall plate size was small.

    Report
22. CR

    CliveR

    1 review

    4.0

    1 review

    Dined on April 28, 2022

    overall4food4service4ambience4

    The booking was easy and efficient and the table ready for us when we arrived. The ambience is generally good and tables are well spaced. The food was all good, but the portion size for my scallop starter and the cheese selection were meagre and not what I expected for the price.

    Report
23. NR

    NRNR

    London

    1 review

    5.0

    1 review

    Dined on April 27, 2022

    overall5food4service5ambience4

    Excellent service. Very friendly, quick and accommodating. Thank you

    Report
24. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on April 24, 2022

    overall4food4service5ambience4

    Great service Food was ok Wine options were decent Would certainly go again

    Report
25. LB

    LizB

    1 review

    4.0

    1 review

    Dined on April 24, 2022

    overall4food4service5ambience3

    Great view out over the river, food was good and the service good too but top marks to our Waiter, Dylan, for being so friendly, attentive and “smiley” - he deserves a Gold Star!

    Report
26. AS

    AndrewS

    Inverness

    2 reviews

    4.0

    2 reviews

    Dined on April 23, 2022

    overall4food4service4ambience4

    Smallish menu to choose from, but food was well cooked and tasty. Good service and reasonable prices.

    Report
27. NH

    NicholasH

    1 review

    3.0

    1 review

    Dined on April 21, 2022

    overall3food2service2ambience3

    Very disappointed ordered a cottage pie and that’s all I got was expecting veggies

    Report
28. MW

    MichaelW

    1 review

    4.0

    1 review

    Dined on April 20, 2022

    overall4food4service4ambience3

    Very accommodating staff, good place to take young children, food tasted very good.

    Report
29. AH

    AileenH

    Inverness

    1 review

    4.0

    1 review

    Dined on April 17, 2022

    overall4food4service4ambience4

    We really enjoyed our visit. Our lovely waiter from Hungry was superb.

    Report
30. JS

    JohnS

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Food was excellent also all staff very friendly and nothing was a bother.

    Report
31. b

    brina

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    We had a wonderful experience at this restaurant!! It was quite busy, so the servers were understandably rushing, but everything was correct and they had great recommendations for us. Definitely recommend.

    Report
32. SO

    SandraO

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    We booked the waterside to celebrate our 4th wedding anniversary as we were married there. The lunchtime menu had a lovely choice of meals and snacks. The staff were very friendly and attentive, we thoroughly enjoyed our meal and would highly recommend the Waterside.

    Report
33. JK

    JenK

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience4

    Beautiful, delicious food. Lovely, friendly staff. Nice atmosphere. Would highly recommend. Will go back when visiting area again.

    Report
34. AP

    AnoukP

    1 review

    2.0

    1 review

    Dined on April 13, 2022

    overall2food3service1ambience1

    The service was very very slow - even after repeatedly prompting them. The bill was incorrect as well. I would not recommend it.

    Report
35. DM

    DerekM

    1 review

    1.0

    1 review

    Dined on April 10, 2022

    overall1food1service3ambience3

    The menu was extremely limited. Advertised as having a Sunday roast but nothing on the menu. When asked it was only lamb available. Steak was ordered medium rare and came nearly well done, when asked to change it, the waitress detailed it would be changed but that the chef stated the steak was medium rare!!! There was not a bit of red in the steak it was fully cooked through. The chicken dish had 4 small pieces of chicken and wasn’t the best. The ordered sandwich came with hard bread. Certainly would not visit this place again and it is off our cards for the future.

    Report
36. ML

    MiniL

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food3service2ambience3

    Nice food. Well booked on a Saturday evening. Staff still need to find their routine, what seems to be understandable after covid etc. All waiters were polite and friendly all the time. Pricewise not cheap at all but not ridiculously overpriced either.

    Report
37. LM

    LindsayM

    Sacramento

    1 review

    4.0

    1 review

    Dined on April 6, 2022

    overall4food4service4ambience4

    Starters were a bit cool. Sent back no issue and new hot portions supplied. Everything very tasty.

    Report
38. N

    Nell

    Inverness

    1 review

    3.0

    1 review

    Dined on April 3, 2022

    overall3food3service2ambience1

    Restaurant was cold and service could be faster.

    Report
39. RM

    RyanM

    Inverness

    3 reviews

    4.0

    3 reviews

    Dined on April 2, 2022

    overall4food4service3ambience4

    Hotel was good woman collapsed in restaurant and door open was cold and woman open door and man closed it then the dinner was very nice the service was slow could of speed up a bit and more waiters and waitresses on too and come back to table to see everything ok with doing more staff employee there.and always someone on front desk too Nice Family Hotel Nice location Will be back soon Ryan Thurso.

    Report
40. RL

    RickiL

    1 review

    4.0

    1 review

    Dined on April 2, 2022

    overall4food4service4ambience4

    Nice restaurant at the Riverside. Good service and good food. There is not a vast selection on the menu, but the food is nice.

    Report