Blue Moon TapHouse

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1. JS

   JohnS

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service1ambience1

   Horrendous experience. We were sat next to the stage and had to yell just to hear each other talking. Drink, appetizer, and meal orders were messed up. My dinner never even arrived. We sat down 30 minutes before happy hour ended and it took 40 minutes for our server to take our drink orders. Our server was very busy and in turn, never checked in on the table or gave us any water. We planned on ordering 3 rounds of drinks and stopped after 1 because the service was so slow.

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2. OT

   OpenTable Diner

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on May 8, 2022

   overall3food3service5ambience2

   The service was good but otherwise fairly disappointed with the rest of the experience. We went for Mother’s Day with a group of 10 for brunch at 11am. I made a reservation about 10 days in advance. We were seated in the bar area at a high top table with four elderly people and a toddler in our party. Our table was far away from any water view (and there was plenty of space - lots of empty tables- in that part of the restaurant) - so that was disappointing. There was no coffee or tea available. The menu seemed good but the food was just ok. Skillet dishes were served on a plate (not a skillet!), that was too small, resulting in food spilling off the sides. Skillets topped with eggs were actually only one egg. The sausage on mine was barely there, ditto the avocado. My brother’s biscuits and gravy came with very little gravy - he asked for extra and got a tiny plastic condiment dish with more. Everyone was just meh about the food and several still hungry upon leaving. Price was very reasonable but would have happily paid more for a better experience. I’d probably go back here for happy hour just for apps but not for a meal. Our server was on top of things and attentive.

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3. JD

   JoyD

   Washington DC

   1 review

   1.0

   1 review

   Dined on April 17, 2022

   overall1food1service5ambience3

   Food was AWFUL! Cold, made incorrectly, tasteless, and SLOW in a restaurant that wasn’t even busy! Don’t waste your time or money!

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4. C

   Connie

   1 review

   3.0

   1 review

   Dined on November 27, 2021

   overall3food1service4ambience4

   The food was basically inedible. I cannot believe how much we paid for it. But it was convenient for a large group, they had a good vibe and the server was very nice

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5. LS

   LSug

   1 review

   4.0

   1 review

   Dined on October 23, 2021

   overall4food5service4ambience4

   Blue Moon Taps food is great. Spinach dip, wings, crab cake, cod tacos, cauliflower bites. Yum!

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6. P

   Petey

   1 review

   4.0

   1 review

   Dined on October 21, 2021

   overall4food4service5ambience3

   The Staff at the Blue Moon Tao House were very enthusiastic and customer friendly!

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7. SR

   SandraR

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined on September 22, 2021

   overall3food1service3ambience3

   The food was not good the pretzel was too salty and the crab dip lacked flavor.

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8. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on September 8, 2021

   overall1food1service1ambience1

   The restaurant, Guy Fieri's Smokehouse was closed. We were not happy having confirmed reservations, driving over an hour, to find it closed. Not only closed, but also not even a sit down restaurant on the days it is open!

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9. AB

   AllisonB

   Richmond

   4 reviews

   1.0

   4 reviews

   Dined on July 29, 2021

   overall1food3service3ambience1

   Ladies night. The noise/DJ was deafening. We left quickly.

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10. AG

    AliceG

    1 review

    5.0

    1 review

    Dined on July 22, 2021

    overall5food5service5ambience5

    The restaurant had an awesome atmosphere. It was also very neat and clean. Our waitress was the best! I attended with five other colleagues. The wings and fish/chips were outstanding. Management is the BEST!

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11. l

    lucille

    New York Area

    14 reviews

    vip
    3.0

    14 reviews

    Dined on July 14, 2021

    overall3food3service3ambience3

    Blue Moon had no crushed ice for the crush drinks. The burger was bland and not served on a plate. The beer choices were limited. It was just poor all around.

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12. JM

    JuliaM

    1 review

    1.0

    1 review

    Dined on November 28, 2020

    overall1food1service1ambience1

    I get it’s COVID, but blue moon tap house was not family oriented, the menu is WAY to small. They do not even have chicken fingers or at least something a child will eat in there. They only had like 10 tables open five booths and five high tops.

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13. CH

    ChrisH

    New York Area

    26 reviews

    vip
    5.0

    26 reviews

    Dined on November 13, 2019

    overall5food5service5ambience4

    Excellent food

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14. MM

    MalmyM

    Richmond

    1 review

    2.0

    1 review

    Dined on June 22, 2019

    overall2food2service1ambience3

    Overall underwhelming experience and wouldn't recommend. Waiter was unattentive, food came out at different times, incorrectly and overall just greasy and unappetizing. We had to hunt down our waiter and ask for everything, drinks, water refills, silverware. Checks were all wrong and had additional unordered items. I could understand if they were busy but there weren't that many other tables in the restaurant. Save your time and try one of the other awesome Waterside spots instead!

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15. OT

    OpenTable Diner

    Richmond

    1 review

    2.0

    1 review

    Dined on June 16, 2019

    overall2food2service3ambience4

    Didn’t have two menu items available

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16. LL

    LindaL

    Richmond

    50 reviews

    vip
    1.0

    50 reviews

    Dined on June 16, 2019

    overall1food1service1ambience1

    Had to give blue moon a second change, unfortunately they didn’t deliver, 2 strikes and I’m done. It appears to be poorly managed, the place has like 300 tables and no one is ever there, the service is terrible and both times i went they were out of at least 4 dishes including kids chicken tenders. Service was terrible both times, empty cups, forgetting things we asked for and apps came out with the food. Food bland, tenders they got from nearby restaurant we’re inedible! Stuff looks as it’s falling apart and not being replaced, waterside is a great location but i will not be back, simply not worth it and the beer isn’t even cold enough, so weird to me.... Perhaps management that has experience in properties of this size would be better suited, it’s a shame because the location is so prime...

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17. FG

    FelaneseG

    1 review

    4.0

    1 review

    Dined on May 26, 2019

    overall4food3service2ambience5

    First time there, it was awesome. Not sure if our server was new but she didn't know much about the menu. She disappeared when we had questions. Overall I loved the place.

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18. OT

    OpenTable Diner

    Richmond

    1 review

    2.0

    1 review

    Dined on May 25, 2019

    overall2food2service1ambience4

    We had a reservation and arrived about 10 minutes early. We decided to try to sit outside since the weather was nice. The hostess offered us a table right next to the stand, and we asked if we could get a table out on the patio to overlook the water. They said yes and it would be a 20 minute wait which we didn’t mind. We decided to go up to the bar to get some drinks as we wait. The bartenders didn’t even acknowledge us or ask what we would like until I asked about 10-15 minutes later if we could order some drinks. Mind you I know bartenders can be busy with other orders but I’m not sure where the disconnect was on even acknowledging new customers and saying I’ll be with you shortly. We finally get called for our table and the hostess tried to seat us RIGHT NEXT TO THE STAND AGAIN. We told them that we waited 20 minutes for a table on the patio and there are about 4-5 tables open on the patio that we saw while we got our drinks. Thankfully she did seat us at one of the open tables. The next kicker still has me laughing. My husband decides to order the tuna tacos. Our waiter comes back and tells us that the “chef is not taking any tuna orders for 2 hours.”...... Hm. We asked if they ran out and the waiter says no, the chef just decided to stop taking the orders. There is no way that they are receiving a shipment of tuna on Saturday night at 8pm at this point. It was total B.S. that a decision like that was made for no explanation since they did not run out. The only thing we enjoyed about coming here was enjoying our drinks (when we finally got served) and the view of the water. That’s it.

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19. JM

    JennaM

    1 review

    2.0

    1 review

    Dined on May 25, 2019

    overall2food1service5ambience3

    This place was awful. I went on Memorial Day weekend and they were out of their own beer. How the hell are you out of your own beer on one of the weekend that kicks off the summer ? Also, I asked for my burger medium rare and it came burnt. A friend order the fish and chips and got two small super soggy pieces of fish. His stuff was sent back. My brother ordered an $11 dollar bacon appetizer that promised thick cut pieces of bacon and he got 4 shriveled up thin super soggy pieces of bacon. The manager took off both meals that were sent back, but not once did they come to the table. Thankfully our waitress was incredible and you could tell she was embarrassed and stressed. She was the only reason I didn’t give you guys 0 stars.

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20. RH

    RachelH

    1 review

    1.0

    1 review

    Dined on May 24, 2019

    overall1food3service1ambience3

    Our waitress could barely be bothered to serve us and was MIA most of our meal. The food was overpriced and underwhelming. Even when we went to a manager to ask to pay our bill because we couldn't find our waitress, he didn't stop the conversation he was having with another waiter and left us standing there until he was done. Will not be back and will not recommend.

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21. NC

    NicoleC

    Richmond

    1 review

    4.0

    1 review

    Dined on May 12, 2019

    overall4food2service4ambience4

    Overpriced for tiny servings (specifically the fish and chips). Fries were cold. Service was great, though.

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22. G

    Gregory

    Washington DC

    1 review

    1.0

    1 review

    Dined on May 12, 2019

    overall1food1service1ambience1

    Normally, I love this place and have enjoyed eating there on several occasions. The experience had always been enjoyable. On Mother’s Day, I had made reservations, written the email to the appropriate person, and was excited to have brunch there. We arrived a bit early and waited. We told the hostess our name and were told that we were not on the list. After a few questions, I told the hostess that I received a confirmation text. I showed her the text and she said that was the wrong reservation for the brunch. That was it, there was no apology or any type of explanation as to what could have happened. Very disappointing experience and we will never be back there. I had to give a rating to write a review but there was nothing to rate except the hostess experience.

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23. R

    Rhombus

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on April 27, 2019

    overall3food2service3ambience4

    Great location and ample space. Updated tech - good for watching sports. Food was complicated and pretentious. Roast beef sandwich was difficult to manage and 'fish & chips' was perfect as a light snack. Presentation was FB post-worthy. Beer seemed authentic.

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24. LL

    LyncenL

    1 review

    2.0

    1 review

    Dined on March 30, 2019

    overall2food4service1ambience2

    I have mixed emotions about this one because it’s a great place to drink and 2 because the service is so slow we waited 30+ minutes to get the check and 45+ for food

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25. SO

    SheriO

    1 review

    4.0

    1 review

    Dined on March 20, 2019

    overall4food4service4ambience4

    The service was great, & the food was great. But we were very dissapointed that you no longer have cheese curds. And I got fish & chips, and was dissapointed with how small the fish was. And I feel like it’s a little overpriced.

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26. BD

    BigD

    Raleigh

    58 reviews

    5.0

    58 reviews

    Dined on March 15, 2019

    overall5food5service5ambience5

    We really enjoyed and will return hopefully before the next MEAC tournament. Your rich beer flavors are outstanding and food is quite tasty!

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27. BD

    BigD

    Raleigh

    58 reviews

    5.0

    58 reviews

    Dined on March 14, 2019

    overall5food5service5ambience5

    MEAC visit and we love the facility, food and atmosphere. Our server was on point and paid attention to our pace and ensured everything went well. We’ll be back!

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28. DJ

    DeweyJ

    Richmond

    10 reviews

    2.0

    10 reviews

    Dined on March 3, 2019

    overall2food3service4ambience1

    It is poorly designed for a dining experience. It's meant to be a bar and nothing else. It is extremely loud and most of the dining is tall bar top tables. The staff wasn't adequately trained and didn't even know what flavors of Blue Moon were offered.

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29. PC

    PennyC

    Richmond

    1 review

    2.0

    1 review

    Dined on March 3, 2019

    overall2food2service2ambience5

    The portions of food were very small. My sons Alfredo came out lukewarm. I ordered a bacon cheeseburger and it had no bacon on it. The fish only came with two small pieces. Overpriced

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