The service was extremely slow and unfriendly. The food was okay but definitely have no intention of going back.
Took my husband here for Father’s Day. Wonderful brunch ! Wonderful view!
Only the best...that's what I found at the brunch I attended at the Waterline Restaurant. The food was fresh and well prepared. Servers were attentive and not once made us feel rushed. Wonderful brunch!
Waterline, as the name implies, sits right on the water in Newport Harbor. The dining room has plush booths facing the water, with tables next to the floor-to-ceiling windows. There is outdoor seating available. The decor is Newport Beach-y upscale, but casual. The food is very good, with assorted luncheon salads, grilled steak, hamburgers, and my favorite, the fresh local halibut "BLT". It features fresh grilled halibut atop thin tomato slices. The fish is topped by a toasted flatbread, chopped bacon crisps, with a wonderful dressing drizzled over all. The restaurant is quiet enough to carry on a conversation at a normal level. Dress for lunch is casual. Expect to pay about $25 per plate. A nice assortment of wines available by the glass. Recommended.
Beautiful view, very nice place and delicious food. Service was a little slow, but still good.
If I could, i would have given it 3.5 stars just because it is a beautiful restaurant inside an even more beautiful hotel. Gorgeous harbor view and the decore is nice, but very conservative (this is your grandparents restaurant). Service was the best part of the night. They were impeccable in their care, courteous, and very professional. Reminded me of Michelin starred French restaurants. Unfortunately, food was very disappointing. Dinner rolls looked like grocery bought and cold (below room temperature). Menu tries to be trendy, but it's about 5 years behind the times. $35 to $60 for main course, but not very well prepared. My white bass was thoughtlessly prepared without any flavor and my father's scallops were also very uninspired. I wouldn't mind coming back to stay at the hotel, but I wouldn't come back here again.
Delightful view and excellent service Waiters very patient with our birthday party even though we lingered long after the two pm closing time
I brought my mother for the mother’s day brunch. I thought it was extremely tacky that they advertise the price of the brunch in big bold letters at the top of the menu. My mother didn’t need to know how much was being spent on her and it threw off the entire brunch because she then felt guilty. I already agreed to the $80/person price when I made the reservation so it was unnecessary for them to advertise it so large on the top of the menu. Secondly, they offered bottomless mimosas for $10, but since we don’t drink alcohol they charged us $7 for each cup of orange juice we drank. For an $80 very small meal, I would’ve thought a glass of orange juice would’ve been included. Charging $7 for a refill was just petty. It would’ve been cheaper to order the bottomless mimosas. It was a nice meal with nice ambiance but I would not come back or recommend to anyone
Excellent brunch. Finally the first restaurant that has food and service. I would say it would fit in New York
Great food, wonderful service from Paige and all others, a really good Easter Sunday Brunch. My wife enjoyed the Golden Egg; I thought the hangar steak was special. We will return soon to celebrate our 61st wedding anniversary. Henry & Mary Lou Roder
Overall very pretty setting, but uninspired menu, terrible service and no managerial oversight. Usual hotel breakfast food. crab cake Benedict, a couple omelettes and pancakes. Range of about $16-$25 per item. We were expecting a buffet that was advertised for Easter Sunday brunch. But, just a regular a la cart menu. We had to ask for everything from various wait staff and bussers as they walked by our table. Literally, nothing we didn’t have to flag someone down to get. Only didn’t have to ask for the check at the end. Finally figured out who our waiter was because he wanted us to pay and leave. We left, and we won’t be back.
This is one of my favorite restaurants ANYWHERE. The food, the Staff and the location, including the view, make this a place I REALLY look forward to going. Keep up the GREAT Customer Service.
Villa Park, CA
Excellent restaurant to plan a special dinner for you significant other. Cocktails are first rate, wine list superb. The shashimi appetizer fantastic. crab corn chowder is unbelievable. The salmon preparation is great and the kobi burger is flavorful.
Thanks to James for the great service a true asset to this hotel
Food was OK, service was horrible. Value was ridiculous ...... but then again it is the BBC
Well, let's just hope this was a glitch, because this was an uncomfortable breakfast option. Why would ANY restaurant leave Saturday morning patrons with empty coffee cups for over 20 minutes???
Had a 9:30am Saturday reservation - arrived on time and there was no one to be found. There patrons at a few tables outside, but no sign of staff. We wandered around for 5-6 minutes until someone arrived. Were seated outside between two turned off heaters, with the caveat that we simply needed to make a request to turn on the heaters....NOT TRUE.
Unfortunately, we never had a dedicated server and no one cared about our plight. We were not the only patrons who were getting their own silverware, napkins, etc. And there appeared to be numerous staff members for a few patrons.
Food was good and presented nicely, but you had better be prepared with your requests when the food is served, because no one was seen for what seemed like forever!!
On a single plate was a small ramikin with ketchup, a small carafe with syrup, two mini containers of jam (tho the only person who ordered toast NEVER received it). Kinda gross to have all of that slopping together when it was for various guests.
Never saw wait staff, so there was no way to request anything.
But, right before the check was placed, you can bet they finally offered coffee with a big role smile.
It was very, very unfortunate!!!
Dear melissah, Thank you for taking a moment to share your experience. We apologize we were not able to provide you with the quality of services you deserve, especially the coffee service and food presentation. Unfortunately we have dropped the ball and I like to make things right next time if you are willing to join us again. Please contact me directly upon your next visit with us. Warm regards, Gordon Fischmann (gfischmann@balboabayresortdotcom)
We had such a wonderful time! It was our 25th wedding anniversary and they made it very special. The food was delicious. Even though it is a more expensive restaurant, the food quality exceeded the price. It was a beautiful view and lovely interior setting. Just a fantastic experience and would highly recommend.
Food was just mediocre, especially for the price. Server was rude and seemed like he did not like his job, which is not fun as a customer, especially on a Sunday.
Nice venue and good for business meeting. Delicious salads.
The resort that houses the restaurant is very nice. The waiter was attentive, but seemed a bit nervous. We ordered wine and endive salad which I thought was good, my husband did not, but to be fair, he is a big Caesar fan, which was not on the menu. The ciopinna was less than than a wow factor. The scallop entre was a complete disaster, in my opinion. The chef had to go a long way to destroy the four scallops with cauliflower underneath, then throwing lots of undressed arugula on top. Almost inedible. To top it off, hubby ordered a coffee and was charged $5.50! We are from out of town so it’s easy for us to never go back. Just very disappointed with meals and the &170.00 we dropped in this place
Service and food was great
Loved the food and the ambiance. We are absolutely planning on coming back and would love to bring friends.
Highlight was the friend more chicken and waffles with spicy coleslaw. My picky boyfriend ate every bite of it.
Service was great.
View was fantastic.
Food was eclectic
My husband and I love Waterline for their delicious Sunday brunch. We enjoy sitting on the patio and admiring the yachts and looking at the beautiful water. The seafood is exceptional and so very fresh! They also give you a small menu to choose 1 item out of 5 or 6 for your hot entree. I always choose the delicious crab benedict with perfectly prepared poached eggs. They always serve mimosas and the service is always good. Such a lovely restaurant to dine at.
If you are looking for a place to celebrate an anniversary or special occasion, this is a great place to dine.
My wife and I celebrated our Valentine's here this year (2019). This was our first time at Waterline, and we were in for a truly wonderful treat.
In short, Waterline is a hidden gem inside Balboa Bay Resort with marvelous scenery, exceptional service, delicious food and great atmosphere. Paige, our server, was exceptional through our whole dinner. Her recommendations on the apetizer, entree and dessert were on spot; the foods were delicious and wine selections were great. At the end, Paige brought us a chocolate treats (2 hearts) and a red rose for my wife.
My wife and I truly enjoyed our Valentine's at Waterline. Thank you, Paige and the Waterline team, for making our day so special. We will certainly come back here soon for our next date night!
We had dinner with my wife and the food was excellent, especially the presentation which is amazing. The only comment I would make it on the choppino: it was a little minimalistic and the sauce is not exactly what you expect for a good choppino. A shout out to our server Paige who is simply the best: she is friendly but composed, gave good suggestion and took care of us for the whole night. Super nice Paige !
Late Christmas company dinner
Eaten here before. Everything classy!
Great food, great service, and beautiful view!
Took two customer to breakfast this morning. Perfect
We had a welcoming experience the moment we approach the restaurant. The staff was tentative and knowledgeable about the menu. We tried all the menu items that spoke to us with our server Paige's help. She is AMAZING! So delicious. We really appreciated the presentation of each dish and savored every bite. We came back for dinner the next day.
Enjoyed our time at Waterline. Very nicely plated dishes.
Meh! Uncooked ravioli- sent back. Mashed potatoes were not hot (just warm). No asparagus available for one of our dishes. Disappointing at best.
Lovely brunch on the patio New Year’s Eve morning. Excellent service, great coffee
While it was a nearly empty restaurant that didn’t stop us from having a great time and feeling
Very nice place to eat. It's visual appealing on the inside of the restaurant as well as the food. The server we had was amazing and funny. We chose our meal off of a pre-fix menu which was nice. I didn't see much in terms of children, so this is a place for adults. It's pricey but very good.
Not great service. Food was mediocre. Price too high for quality and service
Festive holiday dining and enjoying boat parade with my son last evening. Food prepared to perfection and craft cocktails to celebrate the season.
Went for final day of boat parade, Dec 23. Service was attentive at first, but as the evening progressed it seemed they were understaffed. Waited over 30 minutes before server came to provide check. Also we were not aware they had a fixed menu for boat parade, very disappointing. Should have been told upon reservation confirmation.