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Water Tower Grill & Bar, Lethbridge, AB

Water Tower Grill & Bar

3.7
3.7
1119 Reviews
CAN$31 to CAN$50
Steakhouse
Perched high in the sky above Lethbridge, the Water Tower offers a one-of-a-kind, panoramic view of our city – and front-row seats to southern Alberta’s brilliant prairie sunsets. Along with the view, we serve internationally inspired, casual cuisine in a fun, stylish atmosphere. From hand-crafted drinks at Cocktail Hour, to a romantic evening out, or even for a relaxed lunch with the family, the Water Tower is your home for food, drinks, and a view impossible to get anywhere else in the city. Join us today to experience dining on a whole new level!

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Dining areas

Additional information

  • Dining style

    Elegant Dining

  • Cuisines

    Steakhouse, Canadian, Seafood

  • Hours of operation

    Daily 11:00 am–11:00 pm Brunch Sat, Sun 10:00 am–1:00 pm

  • Phone number

    (403) 715-2552

  • Payment options

    MasterCard, Visa

  • Dress code

    Business Casual

  • Neighborhood

    Lethbridge

  • Cross street

    Mayor Magrath Dr S

  • Parking details

    Private Lot

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Vegan, View, Wheelchair Access, Wine

Popular dishes

What 1,119 people are saying

Overall ratings and reviews

3.7
3.7 based on recent ratings
  • 3.8Food
  • 4.2Service
  • 4Ambience
  • 3.4Value

NoiseModerate

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  1. EK

    EverettK

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food4service5ambience3
    Jody, was our server, for our table, 109, 6:00 reservation on July 16th, for our 56 anniversary. Jody’s service was fantastic, courteous, polite, informative and most efficient. Over all excellent and hopefully being rewarded for her services. She is a very valuable employee. To the Manager- the noise level is not pleasant & we will not recommend your eatery until the blinds are repaired or replaced. Diners book to enjoy the view not to be subjected to an uncomfortable sun tan. We await your reply to our evaluation. Everett & Beverley
  2. JH

    JennyH

    Calgary

    4 reviews

    1.0

    4 reviews

    Dined on June 30, 2022

    overall1food5service5ambience5
    The hostess said they dont have open table anymore, so they did not have our reservation, thankfully they had a table
  3. k

    kate

    1 review

    3.0

    1 review

    Dined on June 18, 2022

    overall3food4service1ambience4
    Food wasn’t great, the dessert was fantastic! The server wasn’t very polite which kind of ruined the evening. But overall nice restaurant and great views!
  4. CM

    CraigM

    Calgary

    4 reviews

    5.0

    4 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5
    First time up, we sat on the upper deck (fine dining) and I must say our service was incredible. The server was very attentive, kind, and down to earth. Wonderful view of the city in the evening. The food and drinks were reasonably priced, made correctly as ordered, and delicious. Our group was very happy with the experience and plan to return again soon.
  5. LF

    LarryF

    Calgary

    1 review

    4.0

    1 review

    Dined on June 8, 2022

    overall4food4service5ambience4
    We had a very enjoyable time because of the great service. Food was very good and the place was quiet for dining. We will come again
  6. D

    Disappointing

    Calgary

    1 review

    2.0

    1 review

    Dined on June 5, 2022

    overall2food1service2ambience2
    Server was nice, brought the food out had to ask for silverware cause no one brought us some, steak was over done sent it back and it took 20 mins for the steak to come back and by that time it was time to go cause I filled up on drinks (which were really good). The steak was still over cooked but I wasn’t sending it back again. Overall was very disappointed.
  7. M

    Murphee

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food4service5ambience4
    Overall a very enjoyable experience. Our server Jody, was very knowledgeable about the food and beverage menu and made excellent recommendations as well as being friendly and upbeat. Our meals were excellent in both taste and presentation and were served in a timely manner, piping hot. Would certainly recommend this restaurant. Will certainly be back.
  8. OT

    OpenTable Diner

    Calgary

    1 review

    2.0

    1 review

    Dined on June 4, 2022

    overall2food1service2ambience3
    Overall just disappointing. Service was awkward and the server didn’t seem to know much about any of the drinks or food. Not to mention she was oddly combative when I had my American Express card out to pay - its not an issue if you don’t accept it but just a simple sorry is fine. 1/3 mains was good; the chicken chicken cordon bleu was very good, the Blackened salmon was over cooked and dry but edible, the chicken farfalle was appallingly bad, the chicken was completely rubber, the pasta was dry with no flavour. Campari spritz was made incorrectly, the waitress had no clue what the drink was supposed to be, and the bartender came to the table to top off the drink with more Prosecco as the drink seemed to be 1/2 Campari and 1/2 soda. We told the waitress the pasta was terrible and she just brought the bill for the whole meal even after one guest was left hungry. The menu is way too large, trying to do the amount of items they offer is just confusing and clearly nothing is a speciality. For the price we paid, it was incredibly disappointing and we wouldn’t return.
  9. F

    Flinstones

    1 review

    1.0

    1 review

    Dined on June 3, 2022

    overall1food1service1ambience1
    Terrible experience Awful bellini. Tasted like Flinstone vitamins. Steak had cartilage through. Server said, they changed their suppliers. Didn't offer a new one. Said she would tell the manager. I spoke with the manager days later. It wasn't brought to their attention. Booked dining room. Sent to lounge. Went there for a view, but viewed the industrial side of Lethbridge. Server was never around. Had to ask for refills, they still never came. Spoke with manager days later, informed me he'd like to invite us back and offer a gift card. Nothing came. Save your money and get a better experience the Keg.
  10. R

    Rina

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5
    Very good service. Great view from our table. Food was delicious.

    Water Tower Grill & BarResponded on June 4, 2022Thank you for the great review, Rina! We hope to see you again soon for another meal in the sky! :)

  11. H

    Happy

    1 review

    4.0

    1 review

    Dined on June 2, 2022

    overall4food4service5ambience4
    Our server was a delight! and very prompt and helpful! we each had a different meal and happily cleaned the plate, drinks were amazing too

    Water Tower Grill & BarResponded on June 4, 2022We will pass along your kind words! Thank you for visiting, we hope to see you again soon :)

  12. L

    Linds

    Calgary

    3 reviews

    4.0

    3 reviews

    Dined on May 31, 2022

    overall4food5service5ambience5
    System was unreliable, was unable to get an itemized receipt. Small issue but worth mentioning

    Water Tower Grill & BarResponded on June 4, 2022Hi there, Apologies for the technical difficulties! We hope this is not the last time we will see you and thank you for your feedback.

  13. CP

    ChristinaP

    Vancouver

    1 review

    3.0

    1 review

    Dined on May 30, 2022

    overall3food2service5ambience4
    Feature dishes not a great value. Over priced for what you’re served.

    Water Tower Grill & BarResponded on June 4, 2022Hi Christina, We're sorry to hear of your unsatisfactory experience. Our features change every week, so we hope to see you again sometime for a new feature that will spark your interest!

  14. DB

    DennisB

    Calgary

    1 review

    3.0

    1 review

    Dined on May 29, 2022

    overall3food2service5ambience4
    Reuben sauerkraut was too over powering for the sandwich. It was not drained properly and the bread was wet. I ordered a platter of Nacho's they were delivered to the table 10 minutes before the rest of the meals were delivered to the table. Waitress was superb, she was new to your restaurant but she is a keeper. I would not recommend the restaurant based on this one meal nor would I suggest it is not worth trying again. So would just say, things were not the best but would be willing to try again sometime in future.

    Water Tower Grill & BarResponded on June 1, 2022Hi Dennis, Thank you for your feedback. We will pass along your feedback to ensure consistent quality and timeliness going forward. We appreciate your honesty, and hope this will not be the last time we see you!

  15. OT

    OpenTable Diner

    Calgary

    8 reviews

    5.0

    8 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5
    Birthday dinner, prices have increased substantial but food was great and service was good.

    Water Tower Grill & BarResponded on June 1, 2022Thank you for your feedback! We hope to see you again soon!

  16. MK

    MikeK

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5
    One of the best meals I've had out in awhile, our server was top notch if I could give her 6 stars I would. Definitely going to be my favorite place to dine out in Lethbridge. The mood was perfect, I ordered lasagne and it was really nice with ceaser salad and garlic toast I received a complimentary piece b day cake (the warm chocolate cake and it was superb ! Love this place now under its new ownership :)

    Water Tower Grill & BarResponded on June 1, 2022Thank you for the great review, Mike! We're very glad to hear you had a wonderful experience with us. We hope to see you again soon and thank you for your support :)

  17. KR

    KenR

    1 review

    5.0

    1 review

    Dined on May 23, 2022

    overall5food5service5ambience5
    our waitress was so cheerful and friendly. She was so positive and allowed us to enjoy a relaxing evening

    Water Tower Grill & BarResponded on May 25, 2022We're happy to hear our servers were able to provide a wonderful experience for you and your party Ken! If you happen to remember her name, please let us know as we would love to pass along your kind words to her :) Hope to see you again soon and thank you for your support!

  18. OT

    OpenTable Diner

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5
    Me and my daughter both had birthdays and the food was hot and very flavourful. Service was great too.

    Water Tower Grill & BarResponded on May 25, 2022Thank you for joining us on you and your daughters birthdays! We're happy to hear you both had a great time. We hope to see you again soon and thank you for your support!

  19. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    3.0

    1 review

    Dined on May 21, 2022

    overall3food4service1ambience3
    Upon checking in, host told us we did not have a reservation for level 2-fine dining (we did as I booked on open table). When shown the open table reservation again she said she would have to check with another host. Another male host approached us and said that our reservation has now been changed to level 2 but it was level one before, when that was not the case. They could have handled the situation better about the seating. Small portion sizes but food was good.

    Water Tower Grill & BarResponded on May 25, 2022Hi there, We apologize for the confusion for your booking. We have spoken with the hosts to ensure that requests for reservations are fulfilled to the best of their ability. We hope to see you again and we thank you for your support.

  20. OT

    OpenTable Diner

    Calgary

    4 reviews

    4.0

    4 reviews

    Dined on May 20, 2022

    overall4food4service3ambience4
    It was my moms birthday and thought she might get a free dessert.

    Water Tower Grill & BarResponded on May 25, 2022Hi there, We apologize for the miscommunication, as anyone celebrating their birthday with us will receive a complimentary dessert! We hope to see you again soon and we will be able to make it up to your mom!

  21. EO

    ElaineO

    Calgary

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food4service5ambience4
    The only reason I rated food lower is because my husband asked for medium rare on his steak ($37) and it came back well done. We kinda hated to complain but at this price he did want a good steak. They did bring him a new one plus extra shrimp and veggies. Noise level would have been ok except the table beside us had a dirty old man and his wife that had too much to drink. ( I felt sorry for the waitress). But overall it was good.

    Water Tower Grill & BarResponded on May 25, 2022Hi Elaine, We apologize for the inconsistent doneness of your steak and thank you for your overall feedback. We hope to see you again soon, thank you for your support!

  22. MJ

    MaryJean

    1 review

    5.0

    1 review

    Dined on May 19, 2022

    overall5food5service5ambience5
    I love going to the Water Tower Grill. All of the appetizers, entrees and desserts that I’ve tried have been delicious. The prices are at the higher end, but not higher (and probably lower) than similar restaurants in Lethbridge.

    Water Tower Grill & BarResponded on May 20, 2022We love having you here Mary Jean! Thank you for the great review and we appreciate your support :) We look forward to seeing you again!

  23. AV

    AngieV

    Calgary

    4 reviews

    5.0

    4 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5
    Excellent service from Kailie. Food was awesome. Definitely go again.

    Water Tower Grill & BarResponded on May 20, 2022Thank you for the review, Angie! We will pass along your kind words to Kalie! Look forward to seeing you again :)

  24. BS

    BeaS

    Calgary

    2 reviews

    4.0

    2 reviews

    Dined on May 15, 2022

    overall4food4service3ambience4
    Our waitress explained the dinner special as Steak Neptune which we ordered. When our order was served it was Steak Oscar (shrimp instead of crab) Somewhat disappointing. When we asked about the mix-up she told us that the crab was gone. A dessert was offered which we appreciated.

    Water Tower Grill & BarResponded on May 20, 2022We apologize for the mix up and thank you for the feedback! If you like crab, we will soon be featuring a special Caesar cocktail that comes with it's very own crab claw as a garnish that is pretty tasty if we do say so ourselves :) We hope to see you again soon!

  25. F

    Frederick

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5
    We loved our experience at the Water Tower. The location is unique, food is great with good portion sizes and service was great as well!

    Water Tower Grill & BarResponded on May 15, 2022Thank you for your support, Frederick! We're happy to hear you enjoyed your visit with us. We hope you can stop by again soon!

  26. MY

    MikeY

    Calgary

    4 reviews

    5.0

    4 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5
    Amazing food as always, perfect service, atmosphere was relaxing and inviting. A fav6place for date night

    Water Tower Grill & BarResponded on May 20, 2022Thank you for your support, Mike! We look forward to seeing you again for another date night!

  27. JK

    JohnK

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food4service5ambience4
    Worth a stop if you’re in Lethbridge, the staff is super polite. The food is good and being able to walk around the outside of the restaurant is really cool.

    Water Tower Grill & BarResponded on May 20, 2022Thank you for the review, John! We're glad to hear you enjoyed the full Water Tower experience! Hope to see you again soon!

  28. JM

    JillM

    Calgary

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5
    Our waitress was great, funny and very helpful with making food choices. A great night out with friends.

    Water Tower Grill & BarResponded on May 20, 2022We're happy to hear you enjoyed yourselves! Thank you for your support, and we hope you're able to stop by again soon :)

  29. DL

    DonL

    Calgary

    1 review

    4.0

    1 review

    Dined on May 14, 2022

    overall4food5service4ambience3
    Food is excellent. The view is spectacular. The only complaint I have would be the air conditioning. Needed to keep your coat on and the cold air blows directly onto the food. So you better eat fast before your meal is cold. Other than that it’s a great place to eat.

    Water Tower Grill & BarResponded on May 15, 2022Thanks for your feedback Don! We're in a weird spot right now between summer and spring so we're trying to get the temperature just right, so we apologize for the cold air! Hope to see you again soon!

  30. MA

    MARILYNNB

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5
    Steak. Salmon. Ahi tuna. Steak salad Tostadas. Warm vegan chocolate cake
  31. JT

    JasonT

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5
    Our server was very nice and we were greeted at the door by a lady who had a great smile and very friendly. The food came fast and was very delicious

    Water Tower Grill & BarResponded on May 15, 2022Thank you for visiting Jason! We're glad to hear you enjoyed your experience with us and we hope to see you again soon :)

  32. LF

    LarryF

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined on May 10, 2022

    overall5food4service5ambience5
    My wife and I celebrated our 52nd anniversary in your fine dining section and were very impressed with the atmosphere. The food was very well presented and the service was exceptional. We will recommend your place to all our friends and look forward to coming to your establishment again soon.

    Water Tower Grill & BarResponded on May 11, 2022Thank you for the kind words, Larry! We're very happy to hear you and your wife had a wonderful 52nd anniversary with us. We look forward to seeing you again!

  33. DW

    DarinW

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food4service5ambience4
    it was to loud and everything was great except my schnitzel was a little dry.

    Water Tower Grill & BarResponded on May 11, 2022Hi Darin, We apologize for the inconsistency of your meal. Mother's Day was a big and busy day for us, which resulted in a very busy lunch and dinner! We appreciate the time you took to provide us with your feedback. We would recommend visiting again during the week, as the atmosphere has more ambiance during that time. We hope to see you again soon!

  34. TR

    TylerR

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1
    I tried to go with my wife and one year old for Mother's day. We were seated and no one came over to us for 35 minutes. We informed the manager that we were leaving. The manager apologized. The restaurant was not overly busy and there was no excuse for the poor service we received. We decided to go to Moxies.

    Water Tower Grill & BarResponded on May 11, 2022Hi Tyler, We sincerely apologize for the miscommunication. Unfortunately there had been a misunderstanding between servers which lead to one thinking the other was taking care of the table. We really do apologize for the error, and we have made our servers aware of the incident so it does not happen again.

  35. T

    Trevor

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food3service1ambience2
    Slow Service, after being seated, it took 20 minutes to be greeted at our table. We were there for 2:10 and we only had main dishes. The swapped our order for a different dish without asking. the couldnt take credit cards They didnt offer the happy hour that was on their website Slow to get into and out of the restaurant due to one small elevator for guests and service staff.

    Water Tower Grill & BarResponded on May 11, 2022Hi Trevor, We apologize for the unsatisfactory experience. Mother's Day was a big and busy day for us and unfortunately we also had some technically difficulties along the way, including an internet outage and as a result our ATM running out of cash as our debit machines were also affected. We appreciate the time you took to provide us with your feedback!

  36. A

    Anon

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food4service1ambience3
    Food was good but waited 1.5 hours for it! Service was terrible, and I had to ask for a discount because we waited so long. No manager walking around or service staff even remotely trying to do anything to appease the wait. And even though we got a discount- it was slight. Super disappointing considering the cost of the meals.

    Water Tower Grill & BarResponded on May 11, 2022Hi there, Mother's Day was a very busy day for us and we truly appreciate your patience. We apologize for the long wait times and are taking your feedback into consideration. We hope you will visit again soon and we can make it up to you!

  37. JW

    JamieW

    Calgary

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food2service2ambience5
    Waited an hour and 40 minutes and still no food. The table next to us was seated an hour after us and they had received their drinks, appetizers and mains all within an hour. Kitchen needs someone to track orders to ensure these wait times do not happen. Such a disappointing experience for such a cool looking restaurant.

    Water Tower Grill & BarResponded on May 11, 2022Hi Jamie, We appreciate the time you took to provide us with your feedback. Mother's Day was a big and busy day for us, which unfortunately resulted in high wait times. We thank you for your patience and we hope we will see you again soon so we can make your experience up to you!

  38. B

    Brown4

    Calgary

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food3service1ambience2
    We reserved level 2 and they sat us in 1. We asked for a window and they out us in the middle of the room. Waited for over 2 hours for our food. Then to top it off the payment machine was down and it was cash only.

    Water Tower Grill & BarResponded on May 11, 2022Hi there, We apologize for the unsatisfactory experience and appreciate the time you took to provide us with your feedback. Mother's Day was a big and busy day for us which unfortunately resulted in high wait times, and as you said, to top it off, we were a part of an internet outage that definitely did not help :( We truly appreciate your patience from that day and we hope to see you again soon. We will be sure to reserve you a table in the dining room!

  39. TP

    TimothyP

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5
    This is a go-to restaurant for special occasions. Lethbridge has nothing else like it.
  40. SN

    SassN

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food3service2ambience3
    Unfortunately, our visit for Mother's Day had a few things go sideways. We had a reservation, so were seated right away - that was a plus. We didn't have to wait long to order drinks, and our food; however, the wait for food was over 45 minutes long. Had we known this, we would have gone elsewhere, as our kids were extremely hungry by 1:30 when we finally received our order. The coleslaw with the junior fish and chips had no dressing, and was very dried out/seemed old. 2/3 pieces of fish were overcooked, and dried out to the point where my kids couldn't eat it. The adult meals were absolutely lovely though. We had very sporadic service throughout the dinner, and our server did not even bother to refill the kids' drinks, or to ask if we wanted them refilled. The worst part was at the end of the meal, when we were informed that the wifi was down, so we would have to wait or go to the ATM to take cash out. We opted to wait, and were told about 15 min later that the machines were up and running. Unfortunately, our server chose to visit multiple other tables to deliver their bills and explain the issue again before finally coming to us after another 10 minutes to say that they were back down again. Our entire lunch took us over 3 hours from start to finish, and we didn't even get an apology from our server. I was really disappointed, and this was such a great opportunity to showcase a local restaurant to my grandparents, who drove 5 hours to be with us for the weekend. They were very unimpressed overall. The only bright spot in our visit was the host at the front - Emilio. He was very articulate and professional, and did his very best to stay on top of things, and I think he bore the brunt of much frustration yesterday.

    Water Tower Grill & BarResponded on May 11, 2022Hi there, We appreciate the time you took to provide us with feedback of your experience. Mother's Day was a big and busy day for us, which resulted in high wait times, and on top of it, we experienced an internet outage that affected our payment system. We truly appreciate your patience during this day! We have passed this information along to the kitchen and servers so we can better ourselves and issues like this do not happen again. We will also pass along your kind words to Emilio!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Water Tower Grill & Bar offers takeout which you can order by calling the restaurant at (403) 715-2552.

Water Tower Grill & Bar is rated 3.7 stars by 1119 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


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Claim this listing

Dining areas

Additional information

  • Cross street

    Mayor Magrath Dr S

  • Neighborhood

    Lethbridge

  • Hours of operation

    Daily 11:00 am–11:00 pm Brunch Sat, Sun 10:00 am–1:00 pm

  • Cuisines

    Steakhouse, Canadian, Seafood

  • Dining style

    Elegant Dining

  • Dress code

    Business Casual

  • Parking details

    Private Lot

  • Payment options

    MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Vegan, View, Wheelchair Access, Wine

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