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Water Tower Grill & Bar
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
I th ought there would be much more distancing between the tables. Was very uncomfortable. The server did her best.. moving us to a different table... it was an improvment but still not a relaxing evening. I t hought I had reserved for the dining room and was taken aback when I was told we were downstairs in the lounge as that is not a place I would normally reserve for. The service was extraordinary and the food excellent.. but with the pandemic I t hought there would be a lot fewer people there. For that reason alone I would not recommend it until things find a new normal and it is safer to be in big crowds.
I was very impressed with everything. The food was delicious and service was great! Thanks for a wonderful evening! Certainly will go back
We completed our appetizer before our drinks even arrived to our table. Nice server, but did not seem like he knew much of the menu and unfortunately took quite long for the drinks. Did not offer water in lieu of wait time. Food was quite bland. I had the tostadas. Window and booth was not clean upon arrival. I’d come back to try again, but was underwhelmed:(
Food quality was not as good as previous experiences. The waitress was super busy and kept apologizing for the wait/delays. We had to ask for the bill after waiting for at least 10 minutes after eating.
Pretty good but wished there was local beer and Canadian wines on the drink menu.
The menu presents an interesting variety of influences, so there is literally something for everyone. The sharing plates are all good. If you choose any of the Indian-influenced dishes, you may be disappointed in the moderate levels of seasoning, but remember - you're in Lethbridge! Overall, the food was very good, and the portions were generous.
There was an interesting selection of beers, but the wine list was a bit disappointing - it stopped where many others start. Even so, there were a few quality wines available.
The menu is all over the place , trying to hard , no a real view of what the restaurant is, the food is ok but nothing special or signature of the restaurant, is not fancy food but not family either, service is slow but friendly, need lots of work
Our server was amazing, on the ball, and wasn't hovering. The food was beyond our expectations and was very filling for the price.
Outstanding as always! Our favorite place to go in Lethbridge!
Thank you for your support, we are ecstatic to be your favorite place!
Thank you so much for helping me celebrate my upcoming birthday!
Our team is delighted to be a part of celebrating your birthday evening!
Food was good,service was good.
Will definitely be going back again.
Our team is excited to see you again!
As usual the food was amazing. The servers were very friendly and efficient. Views are beautiful. All COVID precautions were taken.
We appreciate that you recognize our efforts regarding the pandemic. Our team is glad that you had attentive servers and excellent food!
Good food and good service. Beautiful view and an overall great time
We are pleased to know that you had a wonderful dining experience!
Went for dinner with 4 others and everyone’s food was delicious. Very reasonably priced, quiet, relaxed atmosphere and didn’t feel rushed at all. Will certainly be our favourite place to go for dinner.
Our team is ecstatic to be your favorite restaurant, we can't wait to see you again!
value / quantity for the price is quite acceptable. Good food , and pleasant waitresses make for a enjoyable evening
Thank you for acknowledging our excellent staff, we are thrilled that you had a lovely evening!
Menu was varied. The prices were good. The food was very tasty. I would highly recommend the restaurant.
Thank you for the recommendation!
Reservation was for top level ..but were told it was in the lounge ....
We would like to apologize for the confusion regarding your reservation. Our team agrees we are fully accountable for the error, we are diligently working to improve our reservation system. The staff would appreciate the opportunity to seat in the dining room and provide an excellent evening.
Enjoyed the view and the ability to go outside and walk around the tower, the lounge was nice atmosphere, food was good (my salmon was a bit overdone), but appies, drinks and hubby's tostadas were good and he really enjoyed the mushroom soup!
Thank you for taking the time to write a review! We are glad you and your husband had a lovely evening with delicious food, tasteful drinks and the stunning views!
The service could have been more attentive but the environment was very nice.
Thank you for the constructive criticism, we will work further with our staff. We are thrilled that you enjoyed the environment of our restaurant!
I had a very nice meal at the Watertower Grill with a business contact. The service was friendly and professional, the food was good, the prices were reasonable, and we weren't made to feel rushed. The Watertower Grill has become my "go to" restaurant for business entertaining in Lethbridge.
Thank you for your support! We are delighted to be your go to business spot, our team looks forward to seeing you in the future!
My wife and I each ordered a different steak dinner. One steak was not what we expected and the other was excellent. We were given a discount for the one meal and provided with a complimentary dessert. Overall, the experience was very good and we will be back next time we are are Lethbridge.
We would like to apologize for the steak error however, we are thrilled that our team appropriately handled the situation. Our staff looks forward to seeing you in the future!
We are thrilled to be a part of your birthday evening!
Excellent food and service along with great scenery of Lethbridge.
Our team is delighted that you enjoyed a delicious meal while overlooking the city of Lethbridge!
I went on a date with my boyfriend, it was a beautiful atmosphere and we requested to sit on the west side so we could watch the sun set, it was absolutely beautiful! Highly recommend for dates
Our team is delighted to be a part of your date night!
It was great. Good food. A lot of food for the money paid. I had my toddler twins with us. The staff was very accommodating and supportive. They even allowed us to go for a walk while the food was being prepared because the twins had ants in their pants.
We are glad that our staff made you feel supported and welcome, our team looks forward to seeing you in the future!
The meal and service were very good,everyone enjoyed themselves. Thank you.
Our team is pleased to know you had an excellent evening with us!
Had lunch with a friend and we both really enjoyed our gourmet burger! The service was excellent. The only comment I would make is that we quickly received a tall glass of water but I would have preferred it with ice and lemon. Not sure why that isn't the standard option. Next time I will be sure to ask for that. Outside of that comment I would definitely recommend this to friends and family.
We appreciate your recommendation and look forward to seeing you in the future!
Our suppers were all great and delicious and the drinks were right on as well as the view amazing
Our team is thrilled that you had an excellent evening at our restaurant!
It was a very good meal with great service. The place was clean and there was good social distance. Very enjoyable evening.
Thank you for recognizing our social distancing efforts, we look forward to seeing you in the future!
Food good,, Service great, A little noisy for conversation
We are glad that you enjoyed our delicious food and excellent service!
The food and service was great. The view is great!
Our team is glad that you got to experience the one of a kind views, we hope to see you again!
It was my first time to this restaurant. I’m from a large city with numerous higher end dining venues. I’ve developed a standard of product and service. This service was great. From being met at the door to clearing the tab, with a few exceptions. The ambiance and view we’re spectacular. The drinks were great. The appetizers.... hmmm... started with calamari and a shrimp cocktail. The sauce for the calamari was good. The calamari tasted like they were fried in old oil. It really threw the taste off. The meal special, baked salmon, delicious! Absolutely delicious. On the other hand...., the turf & surf special was not. The garlic shrimp were great. The steak, disgusting. I ordered med-rare. It cam out at least a med-well. It was completely dry, no flavour and was like chewing on a leather puck. After the first bite, I decided to give it a second chance. The second bite ended it for me. Although the server offered to have the steak replaced, I’m not one to eat alone. I go for dinner to eat dinner. I didn’t want a big show, however the server insured I felt uncomfortable by continuing on with replacing the steak. I told her I didn’t want a production at the table and I just didn’t want another steak. She later returned and offered a desert which I declined. She then comped a drink. Having significant restaurant experience I understood she was doing a good job at trying to fix the issue. Given the circumstances, It warranted a visit from management to inquire. The steak was obviously not cooked according to the order and remained on the plate in nearly its entirety, consideration should have been given to removing it from the bill. So...., we figured we’d end off our night going to their lounge for a drink and relax. The elevator doors open and, wow, it’s beautiful. But then, I couldn’t stop focusing in on the toddlers in this lounge screaming. What kind of lounge is this? Toddlers? Back on the elevator and out the door. If you want high end, run it high end.
Thank you for taking the time to share your experience. We would like to apologize for the steak, our waitress did the correct thing to offer you a new steak to eat or take home. Our restaurant's goal is to be family-orientated and affordable, specifically in the lounge. The high end part of our restaurant is the dining room which caterers to special occasions; our restaurant believes welcoming young families is an important part of participating in the community.
Food was great, service was a little slow but it was busy & our waitress was very good.
Only complaint is I wanted up on top level & thought I had reserved for that online however we ended up on lounge level.
I am infact bringing friends for dinner again this Tues the 8th & actually phoned this time to ensure restaurant seating.
Overall it was a good experience.
We are delighted that you are coming back to enjoy a lovely evening with your friends!
I reserved a table in the restaurant for my husband and two sons. They put them in the lounge. Even though they said they didn’t mind I was quite disappointed for them. They liked the view and said it was OK though. Not sure what you have to do to get in the restaurant when you make a reservation? If I was there I definitely would’ve said something
We would like to apologize for your experience. The computer system will at times automatically move customers from the dining room to the lounge, we are diligently working to fix this. If you booked your reservation over the phone than our team is 100% at fault. Our team would like the opportunity to seat you in the dining room for the experience you deserve.
Wonderful birthday celebration food and service GREAT
We are thrilled to be a part of your birthday celebration!
My wife and I enjoyed a very nice night out. Both the food and the service were excellent.
The Water Tower is pleased to know you and your wife had an excellent evening with our team!
We were celebrating our Aniversary. The staff was very quick, knowledgeable and attentive. The waitress we had was attntive without being constantly asking how everything was.
Thank you for recognizing your server, we hope to see you again!
Though we had a great waitress, the main course was disappointing. Mediterranean Shrimp appy was great!! Steak was overspiced and overcooked...tender though.
Really enjoyed our first visit. Good good, great ambiance, really good service.
Already referred to some colleagues that will be visiting Lethbridge.
we will be back
Thank you for the referrals! Our team is thrilled that your first experience was of quality, we look forward to seeing you again!
Too noisy , large group beside us with children running around .
Also in the current covid situation in our opinion, way to crowded and social distancing not being observed.
Also we reserve a seating and think its in the dining room and twice now it has been in the lounge.
We would like to apologize for the confusion between the lounge and dining room with your reservation. Our team would recommend you to call in to book a table; if you did that then seating you in the lounge is 100% our mistake. Our team would appreciate the opportunity to seat and serve you in the dining room.
Water Tower Grill & Bar is rated 4.3 stars by 486 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.