Wasabi of Summerville - Call Ahead Seating
Food is always good and quantity is more than enough. Service is generally good, they are just always very busy so it's understandable they are stretched a little at times. The cooks are always in good spirits and make the experience more lively. Overall, definitely reccomend, we come here regularly.
Food, great. Wait time was outrageous, 1hr 44min to be seated, 30 min from finishing salad to waiting on cook. And how do you run out of ginger sauce? Fortunately my husband got up and got some from another cook. Wasabi should be thinking of updating, expanding and upgrading their chairs and all too.
Waited over half hour from call ahead time (Sunday night, crowded). Service very slow. Chef was excellent and food was very good.
Made an online reservation the day before, but received message that they do call ahead seating. Called 2 hours before initial online reservation time, and was told we would be put at the top of the list when we got there. Waited 45 mins after reservation time. Hostess screamed names at the top of her lungs throughout night.. could probably use a paging system or some other way to assign tables that wasn’t so unsettling.
Asked server to please hold the bacon in the rice for our party of 3, she said to tell chef. We told the chef, he said ok.. ended up with bacon in all of our rice. I understand it was a mistake, but I don’t eat meat, so it was annoying to pick the bacon out. I ordered the vegetables.. chef forgot about the order until he was done with everything else and had started to clean the grill. He then saw the vegetables in the bowl and apologized and made them. Again, I understand a mistake, so it was fine
Just overall not a very good experience
Overall great service and experience. We just had a little bit of a wait despite having a restaurant. Will be going back.
It was so convenient! We walked right in and was seated at the sushi bar because we had call ahead. Not sure what would happen if we wanted habachi. The sushi was the best I've had in the area. I've been to several where the food was great but the service sucked, or the service was great but the food was terrible. I asked the sushi chef to be creative with my rolls and he certainly did a spectacular job nailing the flavors I love. Marcus was great at hearing what I wanted.
AWESOME! Had a great time. Very glad that we decided to visit there. We will definitely be visiting again. Food was great, service was great, price was decent.
We made reservation because we knew it would be busy, It was also our wedding anniversary. The sad part is the our cook was new, it took us forever to get our food. We had a little girl at out table and he didn't do anything, no show, no jokes, no fire of any kind. The only show we got was from the other tables. We had to ask for sauce and after he filled our sauce dishes he said that was all he had. We had to get the waitress to get us sauce. We ordered a appetizer that came after we had our soup and salad. We love coming to Wasabi we just wasn't thrilled this time.
Waited even with reservations. Once sitted did see any servers for about 10 mins. Food took about 45-1 hour. Kids dishes did come out until almost 15-20 after adult meals. Salads were never brought out to us.
Mike has been the best cook on numerous times. He doesnt drench the food in oil! The wait was over an hour from our open table time at the door. Definitely understaffed at times.
Great food and service! Will go back again soon. Saves a lot of waiting time using open table.
We walked up to the hostess station and we were seated right away. It was great!
We waited over 2 hours after checking in with call ahead seating. The noise level was very high and the waiting area extremely chaotic! There is no way except screaming a parties name to let you know it's your turn to be seated. Our waitress was very polite, but we could barely hear what she was saying to us. The chef was funny and the food was good. Overall, I've had much better experiences at this same location. Maybe just a very busy night, but we don't plan on returning any time soon.
The wait time was ridiculous even with call ahead setting. Got there at 5:15 and waited till about 6:10 before we got seated then the chef didnt come till about 7:15
We've passed this place a lot and it's always crowded, we've seen the reviews and decided it best to make reservations. We're glad we did. The wait can be long, but the experience was worth it.
The place was still crowded, but we got private seating and all we had to deal with was weaving through the crowd to get to our seats. The server was attentive and made suggestions that helped us with the order.
Overall, the food was excellent and we enjoyed the experience. That said, we'll be sure to only go when the crowds are light
I had a great time except for the table across from me was making to much noises customers was very loud, the other services was excellent!!
The reservation was set for 8:15. The family was there at 8 pm just to be on time. We did not get sto ages until 8:45 and they weren’t even busy. The sever was slow and forgot drink orders and did not bring drink refills unless we asked another server. The food and chef were awesome.... maybe it was just a bad night, sometimes things just don’t click and I’ll chalk it up to that.
Didn't like the ambiance, didn't love my food, didn't love the service. Very loud. Indifferent, bored hostess. Server pestered us constantly; it was impossible to carry on a conversation with my guest. it's a one-plate meal; I don't understand why the undertrained server has to ask us half a dozen times if we need anything, yet doesn't notice that our water glasses are empty. Irritating! Food OK but quite salty, I went through a couple of glasses of water with more at home later. Doesn't really feel like a $30/person dinner, more like $10 takeout. Enormous quantities of rice dumped on my plate even though I said I didn't want so much rice. I'd have preferred more veggies over what looked like more than a quart of rice on my plate (seriously, my ordered food had to be split onto another dinner plate because there's so much rice piled up). The bacon in the fried rice seemed a bit gamey; if I ever return I'd ask for no bacon in my rice. Cook was competent. Definitely not the place to go if you want a quiet dinner with a friend. Loud drumming for a birthday group next to us as well. Better suited to a group/party vibe. Might be better on the sushi side instead of the grill side.
Portions were like a kids meal.
We came to celebrate my fathers birthday. I appreciated the attention that all staff gave him. I loved the little pastry that you gave him with out anyone asking for it. I will be back.
This has gone downhill over the past year.
Food quality has decreased with a lot of fat in meat including bacon in rice.
Chef quality was fair but could hardly hear him and the attendant as the place was the loudest I've ever heard...no one could talk in a conversation, all yelling.
Manager was Debbie downer yet again as a customer presented the restaurant her daughter's birthday very respectfully and better than what employees could do...and he talks to her afterwards in the middle of the place, doesn't even pull her aside quietly.
Yokoso is winning the battle, Wasabi...time to get back to what you used to be before we come back.
We celebrated my Mother-In-laws Bday and our server was awesome from beginning to the end!!! Great Experience!!! We will return soon
When I first arrived at the restraunt we had to wait several minutes before the hostess appeared at the front counter. After being seated we waited 45 minutes for our chef to arrive at our table just to be unimpressed by the lack of entertainment. There was no show and an unacceptable wait. This is a frequent dinner stop for me and my friends but I am concerned that the quality of service has declined.
Had a great Anniversary with my husband , the chief was really funny and kept all of us laughing the whole time . The waitress was amazing and on spot st everything. I will go back soon !
It was my wife’s birthday and we throughly enjoyed our experience at Wasabi. We would recommend this restaurant to our friends and family. We are definitely coming back.
I took my mother to Wasabi in Summerville for her Birthday and the staff and service was awesome from beginning to end. My mother, family members and I really enjoy ourselves and looking forward to visiting again. Thanks for great service!!
The restaurant was great the service was excellent the food was tasty! The call ahead seating was a joke we still waited an hour ..
Our sons (3 and turning 2) love the fire and show from the hibachi side. So we went to celebrate our younger sons second birthday. I think the chef saw he was toting around his stuffed Mickey and made the rice into a Mickey shape! The food was great, the service over the top, and we will definitely be back again. They even talked with my wife about the birthday celebration when they noticed that our 3 year old had some sensory issues (he likes the fire and noise, but it’s obvious it’s almost too much for him) to make sure that the celebration was easy to tolerate for our whole family. All in all a great experience at a great place!
Wasabi is way too busy on Friday nights. The “reservation” I made on Open Table is NOT a reservation, but rather “call ahead seating”. Therefore, we had to wait 30mi. for a table and that was because I asked them to give us a table that was being occupied by bar overflow (people just sipping on their drinks, not ordering food, who couldn’t find a seat at the bar).
I would NOT recommend call ahead seating and I would not NOT recommend Wasabi on a Friday night.
My wife and I love the atmosphere and the different varieties of food that is offered. Definitely a spot we will be coming to again!
Chef cooked great tonight
Food is awesome
Very good meal with plenty to bring home for another full meal! We were there with grandchildren and they really enjoyed the “show” and the food!
Our chef tonight actually did some tricks tonight, havnt seen that in awhile. We do recommend some chairs get fixed, some seem bent back.
We waited over 30 minutes, once finally sat down. We waited another 45 minutes for drink/ soup/ salad. We got there at 7:30 and was not leaving until right at 10pm. It was quite ridiculous
The food was delicious and our chef was great. The major downside was that our wait for a table took 2 hrs despite calling ahead. Also the waitress must've been new or just new to English because it was difficult to place our order and ask for things. Overall we had a great time with great food and would give the restaurant a second chance.
The food was great but we booked a table a few days ahead of time because we had family in town. It was a party of 8. But we waited almost an hour for our table. Didn't understand what the point of reservation is and the 3 girls working the front counter were rude when we checked in said we had a 20 minutes wait after waiting 30 minutes we asked how much longer and they again said another 20 minutes. To say the least we got there at 730 for a 745 reservation didn't get seated at a table till 845 and got out of there about 10. We come here a lot with family and friends and was very blown away by this times experience.
We were seated right away, and the staff was very friendly. Although we had to wait awhile for our chef to arrive, he did a wonderful job preparing the food while entertaining us. The only negatives, were that the floor was pretty dirty, under our chairs, and the soup was only moderately warm. Otherwise, very good.
The service wasn’t very good as the waitress was slow in her response. She didn’t even say thank you. The sushi selection was just ok
Ya'll are so busy, not enough cooks, long wait after being seated. Chef was great, could be better if not rushed.