Walliser Stube

4.6
icon/ic_reviewCreated with Sketch.
149 Reviews
icon/ic_price_rangeCreated with Sketch.
CAN$31 to CAN$50
icon/ic_cuisineCreated with Sketch.
Swiss
Your health and safety, along with the wellbeing of our team, are of paramount importance to us. And so, in compliance with the Government of Alberta’s official recommendations, Walliser Stube will be shutting our doors temporarily effective Friday, March 20, 2020. This certainly isn’t goodbye, it’s farewell for now. We’ll be back as soon as we can, and look forward to welcoming each of you in the near future. In the meantime, we will offer In Room Dining to ensure social distancing is permitted, as well as takeout at the Chateau Deli, so that we can continue to serve our valued guests.
What 149 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.7
service
4.7
ambience
4.0
value
Noise · Quiet
91% of people would recommend it to a friend
Sort by
Filters
RN
RonN
Houston
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Best restaurant at Chateau Lake Louise. The food and service was excellent. Most of all you can't beat the excellent view of the lake while dining.

Walliser Stube
Responded on March 17, 2020

Thank you for your 5 star rating! We are pleased you enjoyed the food, service and views of the Lake!

Report
AT
vipArnoldT
Ottawa
65 reviews
Dined on March 6, 2020
Overall4food4service5ambience5

A very good restaurant. Service was excellent. We come here on every trip to Lake Louise.

Walliser Stube
Responded on March 10, 2020

Thank you for your 4 star rating! We are pleased you enjoyed the service - we look forward to welcoming you back on your next visit!

Report
AT
vipArnoldT
Ottawa
66 reviews
Dined on March 2, 2020
Overall4food4service5ambience5

We always enjoy this restaurant when staying in Lake Louise. The fondue is very good and service is excellent.

OT
OpenTable Diner
San Francisco
1 review
Dined on February 28, 2020
Overall4food5service5ambience5

Music was rock and roll and was really weird

Walliser Stube
Responded on March 6, 2020

Thank you for taking the time to leave your feedback and review with us on OpenTable. We would like to apologize that the music was out of place, during your time of dining we were having issues with our music software. We hope to welcome you back in the near future for a flawless experience!

Report
OT
OpenTable Diner
1 review
Dined on February 26, 2020
Overall5food5service5ambience5

Excellent wines, delicious food. Don’t mess around - get the Chateau experience for two. You won’t be disappointed.

OT
vipOpenTable Diner
Calgary
9 reviews
Dined on February 21, 2020
Overall3food4service2ambience4

Food is always good here but over-priced. You essentially pay for the location and legacy of the restaurant but I have found over the last few years, the prices just get higher and higher without much to show for it.

Service: when Spending $300+ for a meal for a couple, service should be impeccable. While servers are friendly, they seem under staffed. When we sat down it took over 10 minutes to get greeted, dirty dishes stayed on our table for long periods, and we actually had to flag down our server to get our bill. It was only then she asked if we wanted coffee or dessert. By that time (past 10pm) lots of tables were empty so not sure why the delays.

Disappointing. You have work to do Walliser Stube.

Walliser Stube
Responded on February 24, 2020

Please accept our sincere apologies your dining experience was below average, due to service & pricing. We will be sharing your review with the team to ensure that appropriate training is delegated. Please know our management team is always ready to listen and amend issues during the time of dining. We never want a guest to leave disappointed and unsatisfied when we have the ability to rise above challenges! Thank you for bringing this forward.

Report
OT
OpenTable Diner
1 review
Dined on February 20, 2020
Overall4food3service5ambience4

We had the Château experience and our main took an unusually long time to arrive. We didn’t make a fuss, our server was good and I’ve worked in the service industry and things happen. My only real suggestion would be that if a meal is going to take a long time for whatever the reason, even if the table doesn’t seem to mind, communicate the eta anyway.

Walliser Stube
Responded on February 24, 2020

Thank you for your 4 star rating! We would like to apologize that your meal took so long to be served. We absolutely agree that the communication should be shared as soon as possible. We will be following up with our team to ensure that appropriate training on timeliness is delegated to those requiring it. We appreciate you bringing this to our attention and we hope to welcome you back!

Report
FA
FrankA
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Great venue after a day hiking skating and sleigh rides. A beautiful view of the lake, phenomenal service and food.

Walliser Stube
Responded on February 24, 2020

Thank you for your 5 star review! We are thrilled you had the opportunity to join us at The Walliser Stube after a day of hiking, skating and sleigh rides! We are pleased you enjoyed views of the lake, service and food!

Report
OT
OpenTable Diner
Calgary
1 review
Dined on February 18, 2020
Overall5food5service5ambience5

The service, food and restaurant overall was amazing. Have never been to a cheese fondue restaurant before and this exceeded my expectations! Had the truffle fondue and I would have it again. Our waiter was attentive and polite. Definitely recommend.

Walliser Stube
Responded on February 21, 2020

Thank you for your 5 star rating! We are pleased you enjoyed the service and food! We are thrilled you tried the truffle fondue - it is definitely a crowd favourite! We hope to welcome you back in the near future!

Report
CW
ChrisW
Los Angeles
1 review
Dined on February 17, 2020
Overall3food3service4ambience3

My wife and I shared the Lobster and Scallion Fondue, which was amazing. I had the Pork Schnitzel, which was pretty underwhelming...although it was lighter than I expected, it was quite under-seasoned and I immediately regretted my order. My wife had the Mushroom Strudel, which was ok, but the accompanying risotto was way over-seasoned. The waitstaff was wonderful and very helpful. However, the overall ambiance was a bit dark, gloomy and uninspiring and the prices were way over the top considering the overall quality of the food.

Walliser Stube
Responded on February 21, 2020

Thank you for leaving your feedback with us on OpenTable. We are pleased you enjoyed the Lobster & Scallion fondue. We will be sure to share your feedback with our culinary team regarding the pork schnitzel and risotto, we would like to apologize for any inconvenience this may have caused while dining with us.

Report
DS
vipDianneS
Hawaii
28 reviews
Dined on February 15, 2020
Overall3food2service4ambience5

I had the red fish which was snapper. The fish was good but the crab ravioli was terrible. Cooked too al dente for my taste. Almost raw. Covered in some awful green sauce.
Service was good. View from the windows was awesome.

Walliser Stube
Responded on February 21, 2020

Thank you for providing your feedback with us on OpenTable. We are disappointed to hear your crab ravioli was not cooked to your preference, we would like to apologize for any inconvenience this may have caused. We will be sharing your feedback with our culinary team for internal follow up.

Report
KR
KathyR
San Francisco
13 reviews
Dined on February 4, 2020
Overall5food5service5ambience5

Everything we had was incredible! The cheese fondue with mushrooms and truffle was the highlight. Great service and view of Lake Louise. Highly recommend this restaurant.

Walliser Stube
Responded on February 6, 2020

Thank you for leaving a review KathyR! We are thrilled you enjoyed your fondue experience, service and views of our beautiful backyard. We hope to welcome you back in the near future!

Report
BB
BarbaraB
Vancouver
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

The service, like everywhere else at the CLL, was outstanding. We had the fondue for our appetizer, venison, snapper, and veal were our mains. All of the dishes were cooked to perfection. We had an infant with us (we warned them ahead of time) and the staff were all very gracious - not alarmed at all.

Walliser Stube
Responded on February 6, 2020

Thank you for your 5 star rating! We are thrilled you enjoyed the overall service, and fondue experiences. We hope to welcome you and your family back in the near future!

Report
SA
SAAA
Vancouver
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

Amazing dinner. Great service.

Walliser Stube
Responded on February 6, 2020

Thank you for your 5 star rating!

Report
BG
BrianG
Washington DC
10 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

Dining at Walliser Stube was the perfect ending to a week-long winter ski vacation in Banff and Lake Louise. The ambiance is heavenly - especially if in the back room with a view of the lake. We ordered to dinner for two. The cheese fondu appetizer was quite good - a bit mild which for some is probably preferable. The chateaubriand was impeccable. The meat was so tender and so full of flavor - days later I feel I can still taste it on my tongue. The waiter settled our domestic argument about whether to order the dark or milk chocolate fondue for dessert by offering both. Great wine and beer selections and of course very good schnapps. This meal really put us in a great mood and made up for some of the lack-luster dinners at some of the other restaurants in the two Fairmont hotels. Splurge and live a little.

Walliser Stube
Responded on February 6, 2020

Dear Brian G, Thank you for your 5 star rating! We are pleased you had the opportunity to dine with us at the Walliser Stube after a ski vacation! We are thrilled you enjoyed the overall ambiance, fondue, chateaubriand and beverage selections! We hope to welcome you back in the near future!

Report
OT
vipOpenTable Diner
New York Area
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

Wonderful!

Walliser Stube
Responded on February 6, 2020

Thank you for your 5 star rating!

Report
OT
vipOpenTable Diner
Calgary
9 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

I brought my wife and two young daughters and couldn’t have been happier with the experience. The food and service were exceptional. Perfect meal after a day of skiing.

Walliser Stube
Responded on February 6, 2020

Thank you for your 5 star rating! We are pleased your family had the opportunity to dine with us during your visit! We are pleased you enjoyed the food and service!

Report
LM
LouisMontreal
New York Area
6 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

Service, fondue & beef was simply perfect. Highly recommended

Walliser Stube
Responded on February 6, 2020

Thank you for your 5 star rating! We are pleased you enjoyed the fondue, beef and service!

Report
JP
JosephP
Minneapolis
6 reviews
Dined on January 24, 2020
Overall4food5service5ambience3

Ambiance was so beautiful but marred by the constant use and presence of electronic devices at tables near us. Staff chose to allow this distraction. I could not simply look away as tables were close to one another and positioned in such a way it was hard to ignore.

Walliser Stube
Responded on February 6, 2020

Dear JospehP, Thank you for your 4 star rating! We would like to apologize that the tables around you were on their electronic devices, we apologize if this took away from your overall experience.

Report
CM
ChrisM
Yorkshire
2 reviews
Dined on January 23, 2020
Overall5food5service3ambience5

excellent dining experience spoilt a little by the restaurant being under staffed! That shouldn’t really happen at the Fairmont!
Food was excellent, service by our waitress was outstanding when she had time. Overall ambience and setting is wonderful! Well worth visiting!

Walliser Stube
Responded on February 6, 2020

Thank you for your 5 star rating! We are pleased you enjoyed the food, service, ambiance and overall atmosphere! We will be sure to share your feedback regarding staffing levels to our management team. Thank you for taking the time to provide us with your feedback.

Report
YW
YanjueW
1 review
Dined on January 20, 2020
Overall4food4service4ambience4

Nice service and beautiful environment. We liked the Faiont Hotel very much, their staff are excellent.

Walliser Stube
Responded on February 6, 2020

Thank you for your 4 star rating! We re pleased you enjoyed the service and overall environment!

Report
MJ
MJHow
Calgary
7 reviews
Dined on January 20, 2020
Overall5food5service5ambience5

Lovely dinner in a lovely setting. The service was wonderful.

Walliser Stube
Responded on January 24, 2020

Thank you for your 5 star rating!

Report
OT
vipOpenTable Diner
Calgary
1 review
Dined on January 18, 2020
Overall3food3service4ambience4

The whole experience was just okay. Very good fondue. The chateau briande was cold. Cost a ton of money for a mediocre meal.

Walliser Stube
Responded on January 20, 2020

Thank you for taking the time to leave your feedback and review on TripAdvisor. We are pleased you enjoyed your fondue. We would like to apologize that your chateaubriand was cold. Please know our management team is always ready to listen and amend issues during the time of dining. We never want a guest to leave disappointed and unsatisfied when we have the ability to rise above challenges!

Report
OT
OpenTable Diner
1 review
Dined on January 14, 2020
Overall5food5service5ambience5

The food was so delicious and the service was excellent.

Walliser Stube
Responded on January 24, 2020

Thank you for your 5 star rating!

Report
SJ
StephJeff
1 review
Dined on January 7, 2020
Overall5food5service5ambience5

The best fondue we've ever had. Cozy atmosphere and attentive service. My wife and I really enjoyed our dining experience.

Walliser Stube
Responded on January 13, 2020

Thank you for your 5 star rating! We are thrilled you enjoyed your fondue experience, atmosphere and service. We hope to welcome you and your wife back in the near future! Thank you for taking the time to share your experience with us at the Walliser Stube on OpenTable!

Report
LD
LovesDiningOut
Orlando
2 reviews
Dined on January 2, 2020
Overall3food3service3ambience5

-Waiting staff was pretentious - because not a guest of the hotel, was made to feel like a second class citizen - especially on table placement and time of booking.
- meal was not the quality it once was
- was constantly being up sold on liquor
- This Resturant was once the preeminent Fondue restaurant in Canada and the current ownership of the Fairmont Hotel chain has altered to such an extent that I cannot recommend and most certainly will not go to again.

Very Disappointing

Walliser Stube
Responded on January 13, 2020

We are pleased to welcome guests & visitors alike from all over the world. However, we do offer priority seating for guests staying in the hotel. Guests staying in the hotel have few to no dining options besides the hotel due to our remote location. When the hotel becomes quite busy we ensure guests always have a place to eat. We are sorry that the demand on our restaurants was so high during your visit. We will be sure to pass along your feedback internally with our team for internal follow up.

Report
S
Sevi12
San Diego
1 review
Dined on December 29, 2019
Overall2food2service5ambience4

Mediocre quality of food. Fish was so dry it was inedible. Sent it back. Spatzle was buried under too much cheese. Needs modernization of menu. Too expensive for quality. Waitress and service great though.

Walliser Stube
Responded on January 2, 2020

Dear Sevi12, Thank you for taking the time to leave your feedback and review on OpenTable. We are disappointed to hear that your fish and spatzle were less than exceptional. We will be sure to pass along your feedback to our culinary team for internal follow up and review. Thank you for bringing this forward!

Report
CH
CameronH
Key West
2 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Excellent meal and service. Would highly recommend. We got the Chateau Experience (app and dessert fondue with chateaubriand and devoured every single bit. Loved it!

Walliser Stube
Responded on January 2, 2020

Thank you for your 5 star rating! We are pleased you had the opportunity to try the Chateau Experience, we hope to welcome you back in the near future!

Report
OT
OpenTable Diner
Miami
13 reviews
Dined on December 22, 2019
Overall5food5service5ambience4

We were seated in a side room which we were a little disappointed about since the photos of the restaurant only seem to show the main room with beautiful windows but service was great and food was good! Fairmont Lake Louis really tries to have first class service!!

Walliser Stube
Responded on January 2, 2020

Thank you for taking the time to dine with us at The Walliser Stube during your time at the Fairmont Chateau Lake Louise. We are pleased you enjoyed the great food and first class service!

Report
k
vipkjan
Calgary
4 reviews
Dined on December 18, 2019
Overall5food5service5ambience5

Ericka and Tob were amazing! Perfect ambiance and food as always.

Walliser Stube
Responded on December 20, 2019

Thank you for your 5 star rating! We will be sure to pass along your kind feedback!

Report
OT
vipOpenTable Diner
Calgary
9 reviews
Dined on November 30, 2019
Overall4food3service4ambience5

Lovely spot. Food was ok. Consommé and tartar were brilliant. The cheese fondu was nowhere near as good as it’s been in the past and very overpriced. Cheese seemed like it was premade and from a package with a very odd consistency like it had flour in it or something. Both my husband and I noticed it and even mentioned it to the server. Not as good as we’ve had in the past. Wish they would bring back the raclette.
Service generally good but seemed like they could have used more servers for how busy the restaurant was. Sad to say a Disappointing visit after perennially good experiences.

Walliser Stube
Responded on December 3, 2019

Thank you for your 4 star rating! We are pleased you enjoyed the consomme and tartar. We will be sure to share your feedback regarding the cheese fondue to our culinary team for internal follow up, and staffing concerns to our management team. We appreciate you bringing this forward, and hope to welcome you back in the near future for an exemplary dining experience.

Report
DB
DoBr
Calgary
3 reviews
Dined on November 29, 2019
Overall5food5service5ambience4

Wonderful server - and the food was 5 star!

Walliser Stube
Responded on December 3, 2019

Thank you for your 5 star rating!

Report
OT
vipOpenTable Diner
Birmingham
1 review
Dined on November 20, 2019
Overall3food3service5ambience3

We had the chateau experience and it was not worth half the money we paid for it (95 per person). Service was excellent but value was lacking.

Walliser Stube
Responded on November 24, 2019

Thank you for leaving your feedback and review with us on OpenTable. We will be sharing your feedback regarding pricing with our management team for internal follow up.

Report
C
Cptjustice
New York Area
8 reviews
Dined on November 20, 2019
Overall3food3service4ambience4

Overpriced and limited menu

Walliser Stube
Responded on November 28, 2019

Thank you for providing your feedback, we will be discussing this internally with our team.

Report
C
Carolyn
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

This was one of the best meals I have ever had. So ideal for a special occasion like anniversaries or birthdays. We went with the $95/person Château Experience and couldn’t be happier. Had the black truffle cheese fondue, steak cooked to medium rare (suggested by the chef) and Toblerone chocolate fondue. Highly recommended. You won’t leave hungry.

Walliser Stube
Responded on November 24, 2019

Thank you for your 5 star rating! Thank you for choosing to celebrate such a special occasion with us. We are pleased you enjoyed the fondue! We hope to welcome you back in the near future!

Report
SS
vipSheldonS
Edmonton
21 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

Anytime you get to enjoy a fondue experience with someone it is incredibly fun and you never walk away dissatisfied! We love the ambiance of this restaurant and how it reflects into the deep history that the Swiss have had in the Canadian Rockies. The wine list is exceptional, as well as the cocktails, and the food is amazing. Black truffle cheese fondue...need I say more?

Walliser Stube
Responded on November 18, 2019

Thank you for your 5 star rating! We are pleased you had the opportunity to enjoy the fondue experience with us at the Walliser Stube! We hope to welcome you back in the near future!

Report
LD
LeeDJ
1 review
Dined on November 11, 2019
Overall4food4service3ambience2

Unfortunately we didn't get the window seat we had requested and the music was not fitting for the atmosphere

Walliser Stube
Responded on November 18, 2019

Thank you for leaving your review and feedback with us on OpenTable. Unfortunately window seats are not guaranteed, and we would like to apologize if this was disappointing. We will be sure to follow up with management regarding the music selection - thank you for bringing this forward!

Report
JM
JacksonM
1 review
Dined on November 7, 2019
Overall4food4service4ambience5

Food was excellent, as always.

Waitress seemed to be in over her head, with majority of tables in room, service was slower then preferred for such a fine dining experience.

Walliser Stube
Responded on November 18, 2019

Thank you for leaving your feedback. We are disappointed to hear that the service you received was below Fairmont standards. We will be sure to share your feedback with our team to ensure proper training is delegated to those requiring it. Thank you for bringing this forward!

Report
ST
StephaneTKO
Las Vegas
5 reviews
Dined on November 6, 2019
Overall5food4service5ambience4

Amazing experience right in front of Lake Louise :)

Walliser Stube
Responded on November 18, 2019

Thank you for your 5 star rating!

Report
SG
vipStevieG
Calgary
5 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Excellent restaurant. Food was great, Ambiance was excellent and service was amazing!!!!

Walliser Stube
Responded on October 22, 2019

Thank you for your 5 star rating! We are thrilled you enjoyed the food, ambiance and service!

Report

FAQs

Walliser Stube is rated 4.6 stars by 149 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.