Walker's Exchange

Sort by

Filters

1. KA

   KathiA

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   We were celebrating our son's graduation from University of Louisville and we couldn't have picked a better place. We had no wait for our table and the food, drinks and atmosphere were fantastic.

   Report
2. D

   Dale

   Detroit

   5 reviews

   vip
   4.0

   5 reviews

   Dined 3 days ago

   overall4food5service5ambience4

   Casual atmosphere with pleasant service and good eats! Reasonable prices.

   Report
3. w

   williamk

   Louisville

   6 reviews

   vip
   3.0

   6 reviews

   Dined on May 8, 2022

   overall3food3service3ambience4

   Brunch was mediocre at best. The food had been on the buffet for a long time and it was not hot.

   Report
4. S

   Seantizzle

   Louisville

   4 reviews

   4.0

   4 reviews

   Dined on May 8, 2022

   overall4food4service4ambience4

   The brunch was very good, with more choices than usually given. The cookies and pecan pie desserts topped off the good meal.

   Report
5. LI

   LostInTheSauce

   Chicago

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food2service3ambience3

   Mother’s Day brunch - BRUNCH…. consisted of turkey, brisket, prime rib, mashed potatoes, roasted potatoes, carrots, broccoli, collard greens, salmon, shrimp, sushi, rolls, salad, And finally…. Scrambled eggs, bacon & sausage. We came for a brunch event thinking, Maybe biscuits and gravy? Jelly, fruits, French toast, quiche? But no- just the scrambled eggs, bacon and sausage. Everything tasted pretty good …. But cold. We left underwhelmed.

   Report
6. RE

   REB222

   Tulsa

   7 reviews

   2.0

   7 reviews

   Dined on April 29, 2022

   overall2food1service4ambience4

   Our group was from out of town. Hostess was friendly, helpful and the best part of the dining experience. Waitperson and service good. Food was horrific. Cold, overcooked, soaked in sauce. Forgettable. Don’t waste your money.

   Report
7. WE

   WalkersExchangeHater4Lyf

   Kansas City

   1 review

   1.0

   1 review

   Dined on April 26, 2022

   overall1food3service1ambience3

   When we arrived, they said they weren't cooking from the Walker's Exchange menu (which looked nice). Instead they were cooking from the Jockey Silks menu, which is great if you're in middle school and are stoked to eat chicken strips with fries. Once we were seated, our server gave us water then promptly disappeared. We finally flagged down someone to refill our water. Instead of refilling our water he asked who our server was...like I know the guy personally or something. The decor would really excite my grandparents. Eventually we were able to order and get our food. I ordered the fried chicken with mashed potatoes and green beans. The chicken was excellent but very small. The mashed potatoes were decent but weren't very warm and were covered in grilled zucchini (which I can't stand). I said "Wasn't this supposed to have green beans?" to which the server replied that they were out of green beans. Good thing he told me ahead of time instead of just surprising me and giving me no options. Oh wait... Through an unfortunate turn of events, we had no choice but to eat there again the next day. Hoping to save ourselves the dining experience, I attempted to call in a to go order. After several attempts to call the restaurant but only getting their voicemail box, I called the front desk to verify the restaurant was open. They said yes and offered to transfer my call to them. Again, nothing but ringing then voicemail. So I put on my shoes and walked down to the restaurant. I assumed they were so busy they couldn't get to the phone. There were literally 4 tables that were filled. When the host finally came to the desk I told him I'd been trying to call for a long time. He said it was Tuesday night and they weren't answering the phone...whatever the hell that means. In short, eating at Walker's Exchange is the equivalent of seeing a dollar on the sidewalk, thinking "Hey! I like money!", then getting destroyed by a car driven by a Walker's employee that jumped the curb.

   Report
8. AL

   ALCK

   Chicago

   4 reviews

   vip
   3.0

   4 reviews

   Dined on April 23, 2022

   overall3food3service1ambience2

   Service was very poor. Food was average. It was fine but nothing that I would recommend.

   Report
9. K

   Karen

   Louisville

   1 review

   2.0

   1 review

   Dined on April 23, 2022

   overall2food2service2ambience3

   The restaurant look is great, but the food was just ok & the service was so so. I am not sure that I will return.

   Report
10. JH

    JimH

    1 review

    2.0

    1 review

    Dined on April 23, 2022

    overall2food2service2ambience2

    Would have tried breakfast but reservations said no tables were available. That turned out to be false. Small food selection at 11am; Jockey Silks menu was provided. Long wait to be seated, with reservation. Service was fair. Food was fair. Everything felt like an afterthought.

    Report
11. LR

    LisaR

    Louisville

    3 reviews

    4.0

    3 reviews

    Dined on April 22, 2022

    overall4food4service5ambience5

    Attractively updated facility. Very good service, despite the servers being seriously outnumbered by patrons. The pot roast was excellent; the steak frites tasted great except that it was seriously undercooked (ordered medium well, arrived medium rare).

    Report
12. ST

    SonjaT

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5

    Great menu options... hard to decide what to order! Service was quick and efficient and friendly.

    Report
13. RB

    RmmmB

    Washington DC

    2 reviews

    vip
    4.0

    2 reviews

    Dined on April 19, 2022

    overall4food2service3ambience3

    Very limited menu.

    Report
14. AH

    AmyH

    Western KY

    11 reviews

    vip
    3.0

    11 reviews

    Dined on April 16, 2022

    overall3food2service5ambience2

    The staff tried hard but the food just wasn’t very good

    Report
15. PR

    PaulR

    1 review

    1.0

    1 review

    Dined on April 16, 2022

    overall1food3service1ambience2

    Took an hour to get food. Orders were missed and not put in. I recommend if you want to eat there, do carry out.

    Report
16. AR

    AmberR

    Greensboro

    3 reviews

    3.0

    3 reviews

    Dined on April 15, 2022

    overall3food3service3ambience3

    Great spot to go to if you are staying in the hotel. Only thing negative I can say is they pick and choose what they will serve that day off the menu. Certain items they do not serve everyday. Be aware and also they might not serve their menu items it might be jockey bar restaurant next door.

    Report
17. CT

    CTim

    1 review

    3.0

    1 review

    Dined on April 2, 2022

    overall3food3service4ambience5

    Pretty great experience! Took awhile for someone to wait on us. When we got our food, I could tell it had been sitting out or under a light for awhile. Nevertheless, we still had an amazing date night! We were seated immediately and the hostess was super kind!

    Report
18. KM

    KMBJPB

    San Francisco

    1 review

    3.0

    1 review

    Dined on March 27, 2022

    overall3food2service2ambience4

    Firstly, it's important to note that their menu hours listed on their website are incorrect!! Their website state that breakfast is served until 10:30 PM! It is not. It is only served until 10:30 AM. Also, they are CLOSED from 10:30AM - 11:30AM as they transition into lunch. Also, did not know that. They have a breakfast buffet for $22 which felt overpriced considering its just your basic breakfast foods offered - nothing special or fancy. We didn't go that route. My husband got the croissant sandwich and said it was pretty good. I got eggs, bacon, biscuit and it was fine. Eggs were dry and crumbly which made me think they came from the bottom of a chafing dish. The server was kind, but not very attentive and seemed in a rush despite her only having one other table. The hostess was SOO Kind!! So very accommodating and lovely. She is the star of this visit :)

    Report
19. TM

    TracyMK

    Louisville

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience5

    Great food and large portions. Our server Anna was excellent! The quiet atmosphere gave us a chance to talk comfortably.

    Report
20. DC

    DianeC

    1 review

    4.0

    1 review

    Dined on March 26, 2022

    overall4food4service4ambience4

    This is a great place inside The Galt House to enjoy a meal. Great atmosphere. Decorating is great-a fun and lighthearted feel to the space- and the view is beautiful! Good choice for convenience. Service was excellent. A little pricey but not more than other similar hotel restaurants.

    Report
21. b

    brisa

    Louisville

    3 reviews

    5.0

    3 reviews

    Dined on March 23, 2022

    overall5food5service5ambience5

    Fried green tomato appetizer was delicious. The drinks were tasty. Bartender made a basil gin gimlet that wasn't on the menu and it was spot-on. Roasted salmon entree and fried shrimp entree were both delicious as well as the Caesar salad.

    Report
22. MW

    MelW

    Western NC

    1 review

    4.0

    1 review

    Dined on March 15, 2022

    overall4food5service3ambience4

    Our meal was phenomenal. Service was spread thin. It took some time to seat us. Many servers walking by and not helping. Our server was very sweet but seemed to be his first day on the job. The atmosphere and food are worth the wait. Would go again and highly recommend family and friends to go as well.

    Report
23. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    2.0

    5 reviews

    Dined on March 12, 2022

    overall2food2service5ambience2

    We had a reservation, and we got there before a couple who did not have a reservation. They sat them first. We received the wrong menu, so we had to wait for the server to get a new one. The pot roast was dry and the vegetables were sour. The only thing good about the restaurant was the server. She was nice.

    Report
24. OT

    OpenTable Diner

    San Antonio

    1 review

    vip
    1.0

    1 review

    Dined on March 12, 2022

    overall1food1service1ambience5

    Poor service

    Report
25. OT

    OpenTable Diner

    Louisville

    46 reviews

    vip
    5.0

    46 reviews

    Dined on March 11, 2022

    overall5food5service5ambience4

    I was a little nervous having not been here before because of some negative reviews on open table but was pleasantly surprised!!! Our server Clara was friendly, efficient and attentive and we were welcomed at the front desk and promptly seated. We had the double stack burger (delicious!) and the grilled chicken sandwich was good too.

    Report
26. KP

    KyleP

    Nashville

    2 reviews

    2.0

    2 reviews

    Dined on March 5, 2022

    overall2food2service1ambience2

    Myself and three other friends stayed in the hotel the night before and popped into this restaurant to grab lunch prior to driving back home. There was no one available to greet patrons as they entered and I finally stopped a waitress after an approximate 5-8 minute wait. There was also two other groups of people waiting to be seated with one group of 2 waiting before we showed up. Service was okay with many tables vacant of patrons. Food was okay with a very limited menu - 2 salads, a couple of apps, a burger and another item or two. The drink menu took up most of the two page menu. Just not the experience I was expecting at a hotel restaurant in downtown Louisville.

    Report
27. L

    Langston

    Louisville

    12 reviews

    3.0

    12 reviews

    Dined on February 21, 2022

    overall3food3service4ambience5

    There's not a lot of variety.

    Report
28. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 20, 2022

    overall1food1service1ambience1

    There was one table with guests and no one else was in the restaurant. No hostess, no wait staff, no kitchen. Were they even open?

    Report
29. D

    Danielle

    Louisville

    1 review

    2.0

    1 review

    Dined on February 20, 2022

    overall2food3service1ambience4

    Walkers exchange was definitely a let down. When we came in, the hostess informed us that they were short staffed, so we were understanding about the wait, and tried to give the waitress the benefit of the doubt. We ordered two appetizers that we never received. I’m pretty sure the table next to us got them. We saw our waitress maybe twice the whole time, to deliver drinks, and to deliver food. The food was decent. When she handed us our bill at the end, I informed her to take the appetizers off since we never received them. She never said another word. No apology, nothing. Just took the check, and delivered it back to us without the missing appetizers. It’s a good thing we had a credit for this meal from the hotel. I will never be back to Walker’s exchange. The table next to us had to ask for their drinks three times before the waitress delivered them. I would maybe recommend that she start carrying a notepad and writing things down instead of going on her memory. The wait was understandable, but our service was terrible.

    Report
30. S

    Susan

    Louisville

    9 reviews

    3.0

    9 reviews

    Dined on February 18, 2022

    overall3food1service4ambience4

    Due to Covid precautions, we had not dined out other than curbside pickup in 2 yrs. Prior to this, we had dined at Walkers Exchange several times when we attended events at KY Center for the Performing Arts, which is next door. We always enjoyed the southern comfort menu options at a good price, particularly the shrimp and grits. We ate there last night and were very disappointed in both the limited menu options and the quality of the food. Menu is a very skimpy selection of only overpriced bar food, so we went with popcorn shrimp/fries and cheeseburger/fries. Everything was overcooked and unappetizing. Server was masked and attentive, and tables were socially distanced. We will eat elsewhere when attending future KY Center events.

    Report
31. TF

    TylerF

    1 review

    2.0

    1 review

    Dined on February 14, 2022

    overall2food2service4ambience2

    We thought the portions of food was very small. Food was decent but when you have to stop at Dairy Queen on the way home to finish getting full, and your meal was $70 there is a problem. We will not be back

    Report
32. JM

    JerrellM

    Chicago

    1 review

    3.0

    1 review

    Dined on February 12, 2022

    overall3food3service4ambience3

    I think Covid has really affected this place as the buffet was not worth it one bit yet we had lunch there and that was a better experience I really do think if this hotel was busier and had more revenue this place would produce better food options.

    Report
33. OT

    OpenTable Diner

    Palm Springs

    2 reviews

    vip
    4.0

    2 reviews

    Dined on February 12, 2022

    overall4food4service4ambience4

    Although I thought breakfast was available at 11am on a Saturday I had a hearty chilly and it was very good. This restaurant is part of the Gault House Hotel which is a wonderful hotel experience.

    Report
34. JC

    JosephC

    1 review

    5.0

    1 review

    Dined on February 11, 2022

    overall5food5service5ambience5

    The food was excellent! Very clean restaurant. Server was very friendly. We enjoyed our dining experience.

    Report
35. CW

    CarolW

    1 review

    5.0

    1 review

    Dined on February 4, 2022

    overall5food5service5ambience5

    The host and his team worked magic to feed an army of people who appeared after a Kentucky Music Educators Association performance at 7:00. The food was great and the service was amazing.

    Report
36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 2, 2022

    overall5food5service5ambience5

    All State Choir was in town and it was so busy. Everyone working in the restaurant was doing their best to take care of all their guests. They did not get flustered or upset. They quickly and kindly took care of everyone. Very nice people and the manager was working hard and was very supportive of his staff.

    Report
37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 27, 2022

    overall5food5service5ambience5

    Attended the UL Women Game

    Report
38. SW

    StephanieW

    Louisville

    1 review

    5.0

    1 review

    Dined on January 22, 2022

    overall5food5service5ambience5

    We had to wait for some large parties to be seated and when we got to the desk, receptionist station, whatever it’s called, it was a few minutes before we were even acknowledged. We were seated not long after that. They’d just opened and were still doing opening things (I guess), but it would have been nice to at least be told they’d be right with us as soon as they could. It’s like we weren’t standing there. Anyway, the service was good and the food was good, which is what I mostly care about. My wife had a burger and fries and I got the pot roast. They were both very good and I highly recommend the mac n cheese! Also, the Walker sauce that comes on the burger is worth getting a little extra on the side!

    Report
39. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on January 5, 2022

    overall1food2service1ambience1

    Was were seated one hour after our reservation. Then we waited 35 minutes to get a glass of water. We ordered food and they only brought us Mac and Cheese and mash potatoes. We did order protein but it never came. There were only 4 other seated tables. I understand understaffed businesses but 2 hours for water and a side dish? $45 later went back to hotel hungry and tired. Not impressed

    Report
40. JH

    JohnH

    1 review

    5.0

    1 review

    Dined on January 3, 2022

    overall5food5service5ambience5

    We are so very thankful for staff to be Here to take our orders, cook the food and serve us the food… ALL STAFF WAS AMAZING… THANK YOU

    Report