Walker's - An American Brasserie

Walker's - An American Brasserie reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Susan

   Grand Rapids2 reviews

   3.0

   Dined on April 24, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Management needs to wake up. The restaurant was understaffed. My husband had to keep running down our orders as our server was overtasked. The waiter was a very nice young man who had to serve more patrons than should have been expected causing our service to be wanting, which unfairly affected the gratuity. We had made reservations several days in advance, so they should have been prepared. We go to this restaurant for special occasions and have had as many as 10 in our party. This time, we only had 6 in our party. We will be looking for a new spot for our special occasions after this experience.
   

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2. D

   Dot

   Grand Rapids1 review

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were flexible and attentive. We had a wonderful space for our work dinner session.
   

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3. J

   Jeffrey

   Grand Rapids1 review

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I've always had a nice experience here and the food has been very good.
   

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4. J

   John

   Hawaii3 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 4

   Convenient location with parking for dinner before attending the symphony across the street. This was a busy night with a hockey game next door. Food was adequate with a limited menu but we thought service was understaffed. Fortunately we planned ahead with early reservations.
   

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5. J

   Judi

   Detroit1 review

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful and the waitress, Elizabeth, was very attentive and sweet. The Chicken Milanese was great! I would definitely order it again.
   

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6. T

   Timothy

   Detroit1 review

   2.0

   Dined on January 27, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Restaurant was closed the night Reservation was made
   

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7. S

   Sara

   Grand Rapids1 review

   1.0

   Dined on December 31, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Our experience was mostly damaged by our waiter. He did not know the special New years menu and had to ask, didn't refill water, we waited for 15 minutes to put in initial drink and appetizer order, did not get a chance nor were we asked to refill drinks. Food from the special NYE menu was not worth the $60ish a plate. Steak and asparagus were undercooked and not seasoned, potatoes were extremely dry, lobster gnocchi was bland. Definitely expected much more quality service and food especially for NYE outting.
   

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8. j

   james

   Grand Rapids7 reviews

   4.0

   Dined on December 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very good with exception of the Caesar salad which was terrible. Just a small head of lettuce with dressing. Couldn’t eat it
   

   Walker's - An American BrasserieResponded on January 4, 2025

   James, Thank you for the feedback! Chef and the team will look into the Caesar Salad recipe. We look forward to serving you again soon.
   

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9. D

   Darnesia

   Grand Rapids1 review

   2.0

   Dined on December 7, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   The ambiance of this place was amazing! The service, food and wait time is ridiculously horrible!! It took forever for our server to even come acknowledge we were at the table, that we reserved. After placing our drink orders, it took forever to get them. He placed the drinks on the table fast and ran off, and forgot one drink. We didn’t see him for another 20 minutes, where we then placed our food orders and reminded him one of us didn’t get our drink. The drink finally came after another 15 minutes of waiting. By the time we got our food we were ready to go. We stayed to enjoy our meal, which turned out horrible. Half cooked, no seasoning , no condiments. Mind you the menu is short it’s not much to choose from. If you’re looking for a nice ambiance with peace and quiet, I’d highly recommend, other than that, go elsewhere
   

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10. J

    Julie

    Grand Rapids1 review

    5.0

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were seated immediately. There were many choices for each part of the meal and all were delicious.
    

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