Wagamama - Faneuil Hall

4.1
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65 Reviews
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$30 and under
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Asian
wagamama is different.
it’s not just japanese, chinese or korean. it’s a fresh take on great asian fusion food.
our exec chef has been travelling extensively across asia, selecting his favorite flavors and recipes and has given them a modern, nourishing twist, the wagamama way
we believe in eating informally | on long communal benches | together with your friends | when you want. come from work. come in your gym clothes. we call this nourishment from bowl to soul

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What 65 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
4.0
service
4.0
ambience
4.0
value
Noise · Moderate
71% of people would recommend it to a friend
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CS
ChristineS
1 review
Dined on February 29, 2020
Overall4food5service4ambience5

I love Wagamama! I had the pad thai with chicken and super green juice and both were awesome.

s
vipselvina
New England
4 reviews
Dined on January 27, 2020
Overall5food5service5ambience5

Love it!!! Fav ramen!

OT
OpenTable Diner
New England
1 review
Dined on January 24, 2020
Overall5food5service5ambience5

Mini reunion. Food and service were fantastic!

OT
OpenTable Diner
Washington DC
2 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

We originally experienced Wagamama in London almost 20 years ago and now we try to go to Boston annually to enjoy again. The flavors of the food are so amazing and overall the dining experience is lovely.

K
Katie
1 review
Dined on December 22, 2019
Overall1food1service1ambience1

My last experience at Wagamama was very disappointing. I'd eaten there once before, and I had absolutely loved it. However, when I tried to go again, I knew it would be super busy, so I made reservations the night before. 7 minutes before my schedule reservation, they called and cancelled on me because they were at maximum capacity. Again, I KNEW it was going to be busy! That's why I made reservations! Of course at that point, I was left scrambling to try to find somewhere to eat, because every other restaurant was packed as well.
I really enjoyed my first experience, and I was looking forward to me second. I'm upset it turned out this way, and I don't know if I'd go back.

CC
ChristineC
New England
3 reviews
Dined on December 22, 2019
Overall2food3service2ambience3

They we not prepared for a busy night. Our waiter forget to enter 2 of our meals and 2 of our appetizers Tee had to get up and grab own napkins and forks.

OT
OpenTable Diner
New England
5 reviews
Dined on December 20, 2019
Overall5food4service5ambience5

We had requested a view of the Cmas tree and boy did they deliver! Best seats in the house to view the current Blink light show. Staff was super friendly and helpful, took multiple photos for us. Food was tasty and arrived quickly. 5 star experience.

k
katieb
1 review
Dined on December 15, 2019
Overall2food3service1ambience4

We needed to eat quickly to get to a concert. It took maybe 40 minutes for us to receive our drinks, and the server wouldn't take our food order until after the drinks had arrived. We had wanted it to be a quick dinner, and it took twice as long as it should have, making us late for the concert. Also, a dish that was supposed to be shrimp only had chicken in it; a dish that was supposed to be mild was too spicy to eat, so had to be remade.

c
cvb5787
Chicago
1 review
Dined on December 13, 2019
Overall1food1service1ambience3

Ordered ramen broth was tasteless, hoster was really rude. Service let us down, they brought our food but we didn’t even have silverware to eat yet. Had to wait quite bit for Waitress while food was getting cold to be able to get silverware n sticks. Worse part they didn’t even notice it we had to ask.

S
Scalper
Richmond
7 reviews
Dined on December 6, 2019
Overall5food5service5ambience4

Friends from out of town

OT
OpenTable Diner
New England
1 review
Dined on November 12, 2019
Overall5food5service5ambience5

I expected it to be busier but we came at a good time. Food was excellent!

MW
MeganW
New England
8 reviews
Dined on November 11, 2019
Overall5food5service5ambience4

Great place by Faneuil Hall to get a good meal. The food was delicious and service was good.

OT
OpenTable Diner
1 review
Dined on October 28, 2019
Overall4food5service4ambience4

Delicious good, great menu choice with a number of vegan options

F
Fresh
Los Angeles
1 review
Dined on October 11, 2019
Overall4food5service3ambience3

Food is excellent. Service was average, but I think our server forgot about us in the beginning...it was a little chilly inside, but overall the food is fantastic.

MD
MonikaD
London
6 reviews
Dined on September 8, 2019
Overall3food2service3ambience5

We had a very nice outside table. Unfortunately very slow service as our order was overlooked and we waited for our food about 50min.
The waiter apologised and brought over $20 voucher.
Food was ok, rather dry as the dishes was lacking some kind of a sauce. We used a lot of soya sauce to be able to mix it all together.
Overall, good experience just unfortunate with the long wait for the order.

SG
SteveG
1 review
Dined on September 1, 2019
Overall5food5service5ambience5

The food was excellent and our waiter was amazing. He was knowledgeable, conscious about food allergies, and improved our overall experience.

c
cathym
Washington DC
3 reviews
Dined on August 30, 2019
Overall5food5service4ambience5

Excellent food! Our waiter was very kind. The entertainment that we could view from our table of the street performer was lots of fun!

KB
KellyB
1 review
Dined on August 28, 2019
Overall5food5service5ambience5

Food was delicious, service great and location in Quincy Market near Faneuil Hall is outstanding. A bit pricey but still very tasty and pleasant.

OT
OpenTable Diner
1 review
Dined on August 28, 2019
Overall2food4service4ambience1

We were sat first all the way in the back and the vent was blowing air that smelled like sewage. When we asked about it, they said there’s nothing to do about the smell because the vent comes from the main building. We were moved up front and things were better...but it took a while.

AS
vipAmandaS
New England
2 reviews
Dined on August 24, 2019
Overall2food5service1ambience5

Waiters didn’t know what table food went too. Came over to us about 6 times with wrong food that was for a different table. Gave our food to another table as well

S
Shelby
1 review
Dined on August 23, 2019
Overall5food5service5ambience5

This is one of my favorite restaurants!! The food is amazing and the service was great!! Last time I went with my friends for my birthday dinner and the waiter was very educated on the menu. However we did sit outside so there naturally was more noise than of you were inside because your right out in the Faneuil Hall area.

JL
JaLa
1 review
Dined on August 13, 2019
Overall2food3service1ambience4

Went with a group of 8 people. Figured that food would all come out together like every other restaurant. Instead they brought each out separately over the course of about 15 minutes. They forgot to make mine, I did order the same thing as another person and they brought hers out first but mine took an extra 15 minutes. I was not mad but they kept making excuses instead of just telling me there was a mistake and they were working to get it done as quickly as possible. The worst part is that there was no apology and when they handed me the bill the waiter had already selected 18% tip for himself. After that I will not go back. Something bothers me about going to eat at a place where they lie to you, make excuses, deliver my food after other people in my group are done eating and then select a nice tip for themselves (especially after poor service).

OT
vipOpenTable Diner
Columbus
5 reviews
Dined on August 11, 2019
Overall3food4service2ambience3

Service was slow. After almost 10 minutes had to find a server to ask where our second order was; it still took several more minutes before it arrived. Asked how everything was when we were almost done with our meal-a little late had there been any additional issues.

BM
vipBrettM
New England
2 reviews
Dined on August 6, 2019
Overall5food5service5ambience5

Wagamama continues to provide several delicious Vegan options. The "Avant Gard'n" is a real hit!

LE
LarsE
1 review
Dined on July 28, 2019
Overall3food3service3ambience3

Long wait for orderd meal for one in our group.
But it was compensated by the restaurant on the check for our group.

DO
DiomerO
1 review
Dined on June 25, 2019
Overall1food3service1ambience3

Even though we made a reservation, they split our group up and put two of us alone at another table. Some people in our party didn't get food they ordered at the end of the meal. The biggest issue for me was the fact that we received our entre BEFORE our appetizers. That's insane. The server was indifferent and seemed to be blasted out of his mind.

OT
vipOpenTable Diner
New England
1 review
Dined on June 23, 2019
Overall1food4service1ambience4

Terrible with food allergies. Basically made the allergic family members leave and then said they couldn’t bring any food back from Faneuil Hall.

H
Hauke
New England
6 reviews
Dined on June 12, 2019
Overall4food5service5ambience3

Nice setting and very good food and service. But it got very loud when the Zumba class began outside.

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on June 9, 2019
Overall4food4service4ambience4

Food was good and our waiter was excellent. We sat outside and were able to look at the street vendors and artists performing. Very entertaining!!!

LH
LaurenH
1 review
Dined on June 8, 2019
Overall5food5service4ambience5

Great people and great food. Plan on coming back often.

s
scrummygood
San Francisco
22 reviews
Dined on June 5, 2019
Overall2food2service2ambience1

Had an amazing experience @ London Wagamama, and couldn't wait to try in the US. BIG DISAPPOINTMENT. Food options were not as creative, not well executed, and there is NO ambiance @ Faneuil Hall unless you like tacky. Waitstaff were friendly, but not up to the task or professionalism as their London counterparts.

JJ
JenniferJ
New England
16 reviews
Dined on May 31, 2019
Overall2food2service2ambience3

I got to this Wagamama often. However, this lunch was not a good one. I ordered a tofu rice bowl, and the tofu was raw with some chili powder sprinkled on top. Because it was raw, it totally lacked flavor (and warmth!). The rice bowl it was a part of was tasty. Next time I'd get it with meat or see if the tofu could be cooked. I also ordered fried pork dumplings. They are always SO GOOD. These came out looking/tasting like they were baked and were all dried out. Super disappointing. I left 2 on the plate. The service was also a big mess. It was lunch, but not really THAT busy. I had to ask several different wait staff for different things we needed, and we waited a long time for the check. I'll give it one more try and hope this was just a blip.

OT
OpenTable Diner
New England
13 reviews
Dined on May 2, 2019
Overall5food5service5ambience5

Great lunch spot in Faneuil hall

SW
SusanW
1 review
Dined on April 28, 2019
Overall5food5service3ambience5

Fabulous food : great shared table seating. Great drinks. One item of note: food wasn’t served all together Some got food early some ten min later. But everything else was fab!

CD
vipCathD
Montreal
10 reviews
Dined on April 20, 2019
Overall3food4service3ambience5

Everything we asked we needed to ask 2-3 times...

LL
vipLocalLosGatosDiner
San Francisco
23 reviews
Dined on April 14, 2019
Overall2food2service2ambience2

Compared to the original Wagamama in London, this Faneuil Hall version was quite a disappointment. Service seemed uninformed and inattentive. Food was really meh--hard to make pretty straightforward dishes taste so watered down in flavor and quality ingredients. Maybe our expectations were too high for what seems like a tourist version of what originally was a great concept.

JR
vipJRRR
New England
6 reviews
Dined on April 2, 2019
Overall1food1service1ambience1

They refused to serve a member of my party because they have a peanut allergy. In the past, Wagamama was excellent with this allergy, noting it on the order, and always having a manager bring the dish. Apparently they now refuse to serve those with peanut allergies.

A
Abnormalbull
1 review
Dined on March 31, 2019
Overall3food3service3ambience3

They were out of most of the drinks we asked for. I know splitting checks is annoying but refused to do four separate checks for our party. One waitress brought our appetizer over and barely spoke loud enough to hear her so we weren’t sure where it was supposed to go in our party. Overall nice but not well managed.

OT
OpenTable Diner
New England
1 review
Dined on March 28, 2019
Overall1food1service1ambience1

We made a 9pm reservation via OpenTable on Thursday 3/28. After arriving at the restaurant, we were told they were closed for 'winter hours', even though we were able to make a reservation and times were available AFTER 9pm. We weren't given any recourse other than 'we're closed sorry'.

WN
vipWineNDine
Munich
18 reviews
Dined on March 19, 2019
Overall1food2service1ambience3

I came here with coworkers because we had individuals with dietary restrictions (vegan, veg)- and even after telling our waiter that explicitly, our meals were switched. We ordered chicken, and veggie dumplings, they brought the veggie out first and said they were chicken- so the vegetarians missed out because we were told the wrong info. Two individuals with the same meal (but one who ordered extra spicy) were given the wrong meals, even after we asked which was which. The tuna was not good quality, a cocktail was forgotten (then delivered incorrectly). Our waiter took away the dumplings when there were still some on the plate, and the waiter was unfriendly and took no ownership for the mistakes. No thanks, will not be back.

FAQs

Wagamama - Faneuil Hall offers takeout which you can order by calling the restaurant at (617) 742-9242.

Wagamama - Faneuil Hall is rated 4.1 stars by 65 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.