Wagamama - Faneuil Hall

4.5
84 Reviews
$30 and under
Asian
our teams have been working to rethink how we approach developing enhanced health + safety procedures during this time while also nourishing your body + soul. we are doing this in our large, open restaurant spaces through:
- screens between our indoor tables
- separated booths
- protective equipment is worn by all team members
- masks are required for all guests upon entering
- our teams are daily health screened
- contactless payment is available
- we use single use menus
- sanitizer is available throughout our restaurants
- we have enhanced our cleaning procedures

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 84 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.2
service
4.3
ambience
4.2
value
Noise · Moderate
90% of people would recommend it to a friend
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PM
vipPaulM
Portland
45 reviews
Dined 7 days ago
Overall5food5service5ambience3

Excellent afternoon experience; loved the gyoza, Korean BBQ and mushroom boas as well as the pork belly ramen!

A
Ashley
New England
1 review
Dined on March 28, 2021
Overall5food5service4ambience5

The food was delicious and the service was quick! I highly recommend the duck gyoza!

SH
ShayaH
New York Area
3 reviews
Dined on March 19, 2021
Overall4food5service3ambience3

Service was a little slower than usual, but food was amazing as always!

KM
KarenM
New England
1 review
Dined on January 1, 2021
Overall5food4service5ambience4

Excellent service and food. A welcome escape during the pandemic.

OT
OpenTable Diner
New England
1 review
Dined on December 26, 2020
Overall5food5service5ambience5

Very nice staff. Accommodated our outdoor meal in December. We really appreciated it!

RH
RitaH
1 review
Dined on December 16, 2020
Overall5food5service5ambience5

Delicious food and nice waiters. Definitely recommend!

OT
vipOpenTable Diner
New England
33 reviews
Dined on November 9, 2020
Overall5food4service5ambience4

Came for lunch on a Monday. There was practically nothing open at 11 am and we wanted a sit down lunch with my mom and 2 year old son. This place turned out great- even got chicken katsu for my son and he loved it- he also loved me ramen! The sake mojito was wonderful. The service was top notch.

RR
RaulR
1 review
Dined on November 7, 2020
Overall2food3service2ambience4

As others have indicated on Yelp, service at this location leaves much to be desired. No one really checked on our table, the food arrived one at a time and had to chase down a staff to get the check. Would suggest the Seaport District location instead.

T
Tigger
New England
3 reviews
Dined on October 12, 2020
Overall3food1service3ambience3

Food quality has gone downhill since before covid. Chicken was over cooked and rubbery.

OT
OpenTable Diner
Washington DC
4 reviews
Dined on October 10, 2020
Overall5food5service5ambience5

Great food and service! We were there on vacation and were able to make a last-minute reservation for lunch seating outside. It was all around a great experience!

d
vipdurjoyace
New York Area
24 reviews
Dined on September 13, 2020
Overall5food5service5ambience4

We hadn't been to downtown Boston as a family for a while, but it was great to come in from the burbs. Great meal- I've been to Wagamamas around the world and this was as good as any that I remember. Had my chicken katsu and a power juice and green tea. Service was friendly and helpful-- and safe. Great seating outside and we had a great afternoon. Smaller menu for Covid, but hoping that some of the other stuff comes back soon!

CR
ChuckR
1 review
Dined on September 11, 2020
Overall4food4service4ambience3

My family likes this style food. Calamari is great.

OT
OpenTable Diner
1 review
Dined on September 9, 2020
Overall1food2service1ambience2

The absolute worst!

JC
JamieC
New England
2 reviews
Dined on September 6, 2020
Overall4food5service4ambience3

As always, great food. Quincy Market location seemed to have a different menu from the Prudential Center location.

TT
TinaT
1 review
Dined on September 6, 2020
Overall4food3service4ambience3

Rice from the food is less. And we waited for a long time to pay for the check.

KL
KendraL
New England
3 reviews
Dined on September 5, 2020
Overall3food5service3ambience5

Given the pandemic atmosphere, I can well understand that the restaurant may have been short-staffed. It was sort of chaotic, though, to be able to flag down a server, especially and one of our meals wasn't delivered. After asking for it, we were told it was fast-tracked in the kitchen, and it was eventually delivered. However, it was after the rest of our party had eaten. No compensation was offered, so that was disappointing.

TT
vipTwo4Tea
New York Area
12 reviews
Dined on August 30, 2020
Overall5food5service5ambience5

Our server, Francesca, went above and beyond to help us choose our entrees as first time diners. We had great meals and can’t wait to go back.

A
vipAudrey
New England
12 reviews
Dined on August 20, 2020
Overall4food5service2ambience3

Server was friendly but needs tom

c
vipcrivera
New York Area
14 reviews
Dined on August 8, 2020
Overall3food3service3ambience3

Overall, it was a good experience but halfway thru our meal, our server was nowhere to be seen.

AS
AmandaS
New England
3 reviews
Dined on July 24, 2020
Overall5food5service3ambience5

GREAT FOOD! Tables were a little close together but they were seating everyone away from eachother. Best cocktails and awesome food! Had a great time with my girl friends.

Wagamama - Faneuil Hall
Responded on July 26, 2020

thanks so much for the feedback, we really appreciate it!

Report
CS
ChristineS
1 review
Dined on February 29, 2020
Overall4food5service4ambience5

I love Wagamama! I had the pad thai with chicken and super green juice and both were awesome.

s
vipselvina
New England
5 reviews
Dined on January 27, 2020
Overall5food5service5ambience5

Love it!!! Fav ramen!

OT
OpenTable Diner
New England
1 review
Dined on January 24, 2020
Overall5food5service5ambience5

Mini reunion. Food and service were fantastic!

OT
OpenTable Diner
Washington DC
2 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

We originally experienced Wagamama in London almost 20 years ago and now we try to go to Boston annually to enjoy again. The flavors of the food are so amazing and overall the dining experience is lovely.

K
Katie
1 review
Dined on December 22, 2019
Overall1food1service1ambience1

My last experience at Wagamama was very disappointing. I'd eaten there once before, and I had absolutely loved it. However, when I tried to go again, I knew it would be super busy, so I made reservations the night before. 7 minutes before my schedule reservation, they called and cancelled on me because they were at maximum capacity. Again, I KNEW it was going to be busy! That's why I made reservations! Of course at that point, I was left scrambling to try to find somewhere to eat, because every other restaurant was packed as well.
I really enjoyed my first experience, and I was looking forward to me second. I'm upset it turned out this way, and I don't know if I'd go back.

CC
ChristineC
New England
3 reviews
Dined on December 22, 2019
Overall2food3service2ambience3

They we not prepared for a busy night. Our waiter forget to enter 2 of our meals and 2 of our appetizers Tee had to get up and grab own napkins and forks.

OT
OpenTable Diner
New England
5 reviews
Dined on December 20, 2019
Overall5food4service5ambience5

We had requested a view of the Cmas tree and boy did they deliver! Best seats in the house to view the current Blink light show. Staff was super friendly and helpful, took multiple photos for us. Food was tasty and arrived quickly. 5 star experience.

k
katieb
1 review
Dined on December 15, 2019
Overall2food3service1ambience4

We needed to eat quickly to get to a concert. It took maybe 40 minutes for us to receive our drinks, and the server wouldn't take our food order until after the drinks had arrived. We had wanted it to be a quick dinner, and it took twice as long as it should have, making us late for the concert. Also, a dish that was supposed to be shrimp only had chicken in it; a dish that was supposed to be mild was too spicy to eat, so had to be remade.

c
cvb5787
Chicago
1 review
Dined on December 13, 2019
Overall1food1service1ambience3

Ordered ramen broth was tasteless, hoster was really rude. Service let us down, they brought our food but we didn’t even have silverware to eat yet. Had to wait quite bit for Waitress while food was getting cold to be able to get silverware n sticks. Worse part they didn’t even notice it we had to ask.

S
Scalper
Richmond
7 reviews
Dined on December 6, 2019
Overall5food5service5ambience4

Friends from out of town

OT
OpenTable Diner
New England
1 review
Dined on November 12, 2019
Overall5food5service5ambience5

I expected it to be busier but we came at a good time. Food was excellent!

MW
MeganW
New England
8 reviews
Dined on November 11, 2019
Overall5food5service5ambience4

Great place by Faneuil Hall to get a good meal. The food was delicious and service was good.

OT
OpenTable Diner
1 review
Dined on October 28, 2019
Overall4food5service4ambience4

Delicious good, great menu choice with a number of vegan options

F
Fresh
Los Angeles
1 review
Dined on October 11, 2019
Overall4food5service3ambience3

Food is excellent. Service was average, but I think our server forgot about us in the beginning...it was a little chilly inside, but overall the food is fantastic.

MD
MonikaD
London
6 reviews
Dined on September 8, 2019
Overall3food2service3ambience5

We had a very nice outside table. Unfortunately very slow service as our order was overlooked and we waited for our food about 50min.
The waiter apologised and brought over $20 voucher.
Food was ok, rather dry as the dishes was lacking some kind of a sauce. We used a lot of soya sauce to be able to mix it all together.
Overall, good experience just unfortunate with the long wait for the order.

SG
SteveG
Louisville
2 reviews
Dined on September 1, 2019
Overall5food5service5ambience5

The food was excellent and our waiter was amazing. He was knowledgeable, conscious about food allergies, and improved our overall experience.

c
cathym
Washington DC
3 reviews
Dined on August 30, 2019
Overall5food5service4ambience5

Excellent food! Our waiter was very kind. The entertainment that we could view from our table of the street performer was lots of fun!

KB
KellyB
1 review
Dined on August 28, 2019
Overall5food5service5ambience5

Food was delicious, service great and location in Quincy Market near Faneuil Hall is outstanding. A bit pricey but still very tasty and pleasant.

OT
OpenTable Diner
1 review
Dined on August 28, 2019
Overall2food4service4ambience1

We were sat first all the way in the back and the vent was blowing air that smelled like sewage. When we asked about it, they said there’s nothing to do about the smell because the vent comes from the main building. We were moved up front and things were better...but it took a while.

AS
AmandaS
New England
3 reviews
Dined on August 24, 2019
Overall2food5service1ambience5

Waiters didn’t know what table food went too. Came over to us about 6 times with wrong food that was for a different table. Gave our food to another table as well

FAQs

Wagamama - Faneuil Hall does offer delivery in partnership with Uber Eats. Wagamama - Faneuil Hall also offers takeout which you can order by calling the restaurant at (617) 742-9242.

Wagamama - Faneuil Hall is rated 4.5 stars by 84 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.