Wagamama - Faneuil Hall

4.2
26 reviews
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$30 and under
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Asian
wagamama is different.
it’s not just japanese, chinese or korean. it’s a fresh take on great asian fusion food.
our exec chef has been travelling extensively across asia, selecting his favorite flavors and recipes and has given them a modern, nourishing twist, the wagamama way
we believe in eating informally | on long communal benches | together with your friends | when you want. come from work. come in your gym clothes. we call this nourishment from bowl to soul
What 26 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
3.9
service
4.0
ambience
3.9
value
Noise · Moderate
80% of people would recommend it to a friend
5
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1
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WN
Washington DC
17 reviews
Dined 7 days ago
Overall 1food 2service 1ambience 3

I came here with coworkers because we had individuals with dietary restrictions (vegan, veg)- and even after telling our waiter that explicitly, our meals were switched. We ordered chicken, and veggie dumplings, they brought the veggie out first and said they were chicken- so the vegetarians missed out because we were told the wrong info. Two individuals with the same meal (but one who ordered extra spicy) were given the wrong meals, even after we asked which was which. The tuna was not good quality, a cocktail was forgotten (then delivered incorrectly). Our waiter took away the dumplings when there were still some on the plate, and the waiter was unfriendly and took no ownership for the mistakes. No thanks, will not be back.

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LM
New England
5 reviews
Dined on February 16, 2019
Overall 3food 1service 2ambience 4

We had picked out menu items based on the information online. From drinks, to appetizers, to main courses, nothing from the website matches the menu. The menu, we were told, was redone months ago. The server was new and made some mistakes and didn’t know the menu well, but he was new and the missing items weren’t his fault. He was very sincere. The food, besides my husband’s ramen was pretty awful. If you’re looking for a fun atmosphere and great food in Boston hit up Hojoko instead.

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KS
Toronto
53 reviews
Dined on February 10, 2019
Overall 3food 3service 3ambience 3

Disappointed they didn’t have the chicken Itame on the menu but food was good. Service was efficient.

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MR
1 review
Dined on January 29, 2019
Overall 5food 5service 5ambience 5

Amazing vegan menu- will definitely return for dinner!

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FF
New England
70 reviews
Dined on January 12, 2019
Overall 4food 4service 4ambience 3

Great flavor. Could have been served hotter ether than warm. Food arrived quickly. Great service!

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FF
New England
70 reviews
Dined on December 29, 2018
Overall 3food 4service 3ambience 2

Ramen bowls were tasty. We were a large party. Wish the food came out somewhat at the same time. 2 were finished when the last three meals arrived.

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AW
1 review
Dined on December 29, 2018
Overall 5food 5service 4ambience 4

This restaurant was very good. The waiter was funny and polite and the food was amazing!

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OT
Washington DC
1 review
Dined on December 28, 2018
Overall 5food 5service 5ambience 5

We first fell in love with Wagamama in London. Staying on the south coast, we drove all the way to Boston to enjoy. The food is incredible. We had edamame, bao, ramen, pad Thai. And we especially love the thoughtfulness that goes into the kid’s menu items. Simple and delicious for little ones, plus free cococinos (little cups of foamed milk with chocolate syrup)! Simply the best.

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OT
New England
1 review
Dined on December 23, 2018
Overall 3food 3service 3ambience 3

I wouldn’t call this a terrible dining experience, but it was far from what we’d expected based on past visits. The host staff was great...we arrived much earlier than expected and the hostess put us on the waitlist and took my number and called me when she had a table for us (a full hour earlier than our reservation). Once we got to the table it was all downhill from there. Service was mediocre, two meals came out right after apps, four more about ten minutes later, and the last meal not until about fifteen minutes after that. Everything was far spicier than normal (4 of us ordered the same thing we always get), and it was hard to flag down the waitress for more water. Food was fine, but honestly, not as good as usual. The only thing different than previous visits was that we were clearly there at a VERY busy time. So I’d say if you can eat there sort of off-hours (late lunch or early dinner) your visit will probably be better.

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CC
1 review
Dined on December 23, 2018
Overall 2food 2service 1ambience 2

The service was terrible, we had to get up 3x to ask for things.
The sauce on our food was cold
My child's meal came after everyone else's
Our drinks were weak

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OT
1 review
Dined on December 22, 2018
Overall 1food 3service 1ambience 2

Our server seemed too busy to help us. He didn’t acknowledge when our drinks were empty and we felt like we were rushed out of there. Our appetizer was never delivered and everyone’s food came out at very different times. Everyone was done eating by the time my food arrived. Food was ok for what it was, but the drinks were not worth the price.

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GB
1 review
Dined on November 30, 2018
Overall 3food 4service 2ambience 3

Great location with a great of variety of Asian dishes. Many were surprisingly spicy without any notice. Disappointing that they were out of so many menu items.

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HV
1 review
Dined on November 28, 2018
Overall 3food 2service 3ambience 3

I really don't see what all the fuss is about. It was fine, but expensive for some pretty basic pan-Asian food.

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R
New England
21 reviews
Dined on November 18, 2018
Overall 4food 5service 3ambience 5

Good fresh food, but service.... could have been nicer.

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OT
1 review
Dined on November 16, 2018
Overall 1food 5service 1ambience 1

Restaurant didn’t have our reservation. Claimed they didn’t use open table anymore.

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OT
New England
1 review
Dined on November 11, 2018
Overall 3food 3service 3ambience 3

They did not take Sat and Sun reservations.

So I took reservations via opentable on Sun,but it is no meaning.

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P
New England
1 review
Dined on October 12, 2018
Overall 3food 2service 5ambience 4

Hi, I loved the foods by Wagamama Manchester UK branch. Their foods had this "plentiful" look yet very healthy and tasty. The Boston one uses too much sugar, period. If you taste the dishes by Manchester, you cannot feel any artificial sugar taste other than what the veggies offer naturally.

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OT
New England
1 review
Dined on September 29, 2018
Overall 5food 5service 5ambience 5

Delicious!

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LB
1 review
Dined on September 15, 2018
Overall 2food 4service 1ambience 4

Decided to try this location instead of one that we normally go to. The food was just as good with the exception that my date got her meal and finished it before my ramen arrived to our table. I ordered a side of rice that never came which isnt the biggest deal but its nice when my order is right. My server john was very friendly and nice and kept apologizing for the wait but overall it was a bad experience I still tipped him 25% for trying to make it better. I would reccomend other Wagamama locations if you truly want to experience what this restaurant brings to the table.

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JJ
New England
16 reviews
Dined on August 23, 2018
Overall 4food 3service 5ambience 4

I took my nephew to Wagamama after his last day of working with me in Boston for the summer. We lucked out and got a table right on the sidewalk in Faneiul Hall, so we had lots to look at, and there was live music right down the lane. The staff was very kind, sweet and attentive. That really stood out to me. My nephew (16) loved his ramen and ate almost every drop. The duck gyoza were tasty. Not amazing, but yummy. My spicy shrimp and chicken dish as indeed spicy and the presentation was awesome. I probably wouldn't get it again, but I enjoyed it enough. We took home new lemongrass curry dish for my wife, and that was DELICIOUS. Highly recommend that. Overall, combining food, service, seating and ambiance...great experience!

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MT
Washington DC
36 reviews
Dined on August 6, 2018
Overall 4food 4service 4ambience 4

Good food and good service!

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A
Orlando
1 review
Dined on August 6, 2018
Overall 4food 5service 5ambience 4

Kids loved the options and so did the adults. Really wish we had one near our house. Will definitely be back if we are ever in Boston.

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AB
1 review
Dined on August 1, 2018
Overall 5food 5service 5ambience 5

Excellent food with excellent service. The location is great for visiting the Boston Harbour area and street entertainment on an evening.

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NW
Minneapolis
1 review
Dined on July 20, 2018
Overall 2food 4service 2ambience 3

Unfortunately, this was the worst dining experience I’ve had in years, maybe the worst ever. None of the food came out at the same time. Every app, entre and dessert came separately with long breaks in between. It took over twenty minutes to get a latte. My two boys ordered dessert at the same time and we didn’t find out that one of the desserts was unavailable until 10 mins after my other son was done eating his dessert. The food was good but not good enough to justify the terrible experience. The waiter was very nice. I don’t know that it was his fault. I think he was partially to blame but it seemed like this was just the way it always is there.

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DW
New York Area
1 review
Dined on July 13, 2018
Overall 5food 5service 4ambience 4

This is a particularly good Wagamama. Met a friend here for lunch. Food (as usual) was outstanding for lunch. Friend had the glass noodle salad, and I had udon noodles with chicken. Both were very large, but somehow we both finished. One could do a lot worse!

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RS
Washington DC
5 reviews
Dined on June 29, 2018
Overall 3food 3service 3ambience 4

Found a bug in our appetizer and was told the manager was going to come see us but never did.. didn’t hear anything back about the app until he brought a new app with less in it than we left it with. still never heard anything back until they took it off the check. food otherwise tasted great! sit outside if you can!

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