Wagamama - Faneuil Hall
- screens between our indoor tables
- separated booths
- protective equipment is worn by all team members
- masks are required for all guests upon entering
- our teams are daily health screened
- contactless payment is available
- we use single use menus
- sanitizer is available throughout our restaurants
- we have enhanced our cleaning procedures
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Noodles in a chicken soup topped with grilled chicken breast, seasonal greens, carrot and sweet corn
fried squid, shichimi spice, chili + cilantro dipping sauce
The food, the experience was average. Hot food came warm, yeh flavors were lackluster and just not something I want to come back for.
Amazing food, great vibe. Definitely worth going to
Have been to this establishment multiple times. Today was very chaotic. Servers didn't know who had what tables. Then took 30 minutes to pay and leave after getting our check
Food was excellent. Service was a bit slow and server did not check in enough. I had to flag someone down to get a check after being finished eating for 10 min.
Awesome food, super long wait time from ordered to food... not a quick eat. Service was not consistent. Depends on who your server would be.
On cold, rainy day, a bowl of spicy ramen at Wagamama does the trick if you're not in the mood for traditional pub food.
Delicious food and was always very crowded. Good service too
We went for a nice, birthday dinner.
Service was stoic (could say rude) (arrived at 7.50 pm), first comment: we close at 9. No welcome.
Food was ok (wings are spectacular, as well as pork belly), but the ramen left a lot to be desired.
Waited for a juice, only to be told 20 minutes later that juicer was being cleaned. Waited for a second drink a waiter forgot.
Apart from disorganised service the food was excellent and done very well!
Would recommend based on quality of food, but not on quality of service.
server was v late
The food here is consistently good. Service is good. Atmosphere is dependent on the vibe of Faneuil that day (more business people vs more tourists).
Terrific tasting food! Got two different bowls and gyoza, all amazing! Will definitely be back.
I’ve never had better Ramen. It done to perfection. I totally recommend.
The ramen broth was very wattery and not at all spicy as explained in the menu. The bao buns were the best part of the meal. Drinks overpriced and mediocre as well
Excellent afternoon experience; loved the gyoza, Korean BBQ and mushroom boas as well as the pork belly ramen!
The food was delicious and the service was quick! I highly recommend the duck gyoza!
Service was a little slower than usual, but food was amazing as always!
Excellent service and food. A welcome escape during the pandemic.
Very nice staff. Accommodated our outdoor meal in December. We really appreciated it!
Delicious food and nice waiters. Definitely recommend!
Came for lunch on a Monday. There was practically nothing open at 11 am and we wanted a sit down lunch with my mom and 2 year old son. This place turned out great- even got chicken katsu for my son and he loved it- he also loved me ramen! The sake mojito was wonderful. The service was top notch.
As others have indicated on Yelp, service at this location leaves much to be desired. No one really checked on our table, the food arrived one at a time and had to chase down a staff to get the check. Would suggest the Seaport District location instead.
Food quality has gone downhill since before covid. Chicken was over cooked and rubbery.
Great food and service! We were there on vacation and were able to make a last-minute reservation for lunch seating outside. It was all around a great experience!
We hadn't been to downtown Boston as a family for a while, but it was great to come in from the burbs. Great meal- I've been to Wagamamas around the world and this was as good as any that I remember. Had my chicken katsu and a power juice and green tea. Service was friendly and helpful-- and safe. Great seating outside and we had a great afternoon. Smaller menu for Covid, but hoping that some of the other stuff comes back soon!
My family likes this style food. Calamari is great.
The absolute worst!
As always, great food. Quincy Market location seemed to have a different menu from the Prudential Center location.
Rice from the food is less. And we waited for a long time to pay for the check.
Given the pandemic atmosphere, I can well understand that the restaurant may have been short-staffed. It was sort of chaotic, though, to be able to flag down a server, especially and one of our meals wasn't delivered. After asking for it, we were told it was fast-tracked in the kitchen, and it was eventually delivered. However, it was after the rest of our party had eaten. No compensation was offered, so that was disappointing.
Our server, Francesca, went above and beyond to help us choose our entrees as first time diners. We had great meals and can’t wait to go back.
Server was friendly but needs tom
Overall, it was a good experience but halfway thru our meal, our server was nowhere to be seen.
GREAT FOOD! Tables were a little close together but they were seating everyone away from eachother. Best cocktails and awesome food! Had a great time with my girl friends.
thanks so much for the feedback, we really appreciate it!
I love Wagamama! I had the pad thai with chicken and super green juice and both were awesome.
Love it!!! Fav ramen!
Mini reunion. Food and service were fantastic!
We originally experienced Wagamama in London almost 20 years ago and now we try to go to Boston annually to enjoy again. The flavors of the food are so amazing and overall the dining experience is lovely.
My last experience at Wagamama was very disappointing. I'd eaten there once before, and I had absolutely loved it. However, when I tried to go again, I knew it would be super busy, so I made reservations the night before. 7 minutes before my schedule reservation, they called and cancelled on me because they were at maximum capacity. Again, I KNEW it was going to be busy! That's why I made reservations! Of course at that point, I was left scrambling to try to find somewhere to eat, because every other restaurant was packed as well.
I really enjoyed my first experience, and I was looking forward to me second. I'm upset it turned out this way, and I don't know if I'd go back.
Wagamama - Faneuil Hall does offer delivery in partnership with Uber Eats. Wagamama - Faneuil Hall also offers takeout which you can order by calling the restaurant at (617) 742-9242.
Wagamama - Faneuil Hall is rated 4.2 stars by 100 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.