Viva Zapata Holbox

Viva Zapata Holbox reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on July 9, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had dinner for two and found that the server was very helpful in providing drink and food recommendations!
   

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2. OT

   OpenTable Diner

   Greater Boston8 reviews

   5.0

   Dined on May 23, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great seafood and drinks. Along with live music, we had a great experience. So much so, we went back for lunch the next day!
   

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3. PV

   PabloV

   Cancun1 review

   5.0

   Dined on January 8, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente comida, la atención por parte del personal excelente siempre respondiendo a cualquier pedido. 100 % recomendablr
   

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4. OT

   OpenTable Diner

   Houston3 reviews

   1.0

   Dined on December 26, 2020

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Server stole my money!!! What an incredibly awful experience! Let’s start with the fact that I had a reservation through open table and somehow someway they could not find my reservation even though I showed them on my phone that I had a confirmed reservation. Once they eliminated this confusion they finally sat me for dinner. I am traveling solo so it was just me for dinner. I had a female server and to put it nicely, she was awful!!! She ignored me the entire time during my visit.I sat at my table watching her help multiple other guests and guest that arrived after me for over 15 minutes before she could even approached me to come to my table and take my order. After taking my order, She completely ghosted me. She didn’t even bring me the margarita that I ordered. Literally the rest of the evening I had to ask multiple other servers for everything (i.e. drink that I ordered that never got delivered, sauces for my fish, tortillas, after dinner drink). I also waited a really long time for my food. Again people who arrived after me got their meals before me and when my food finally arrived, from another server again because she couldn’t be bothered to actually bring me the meal that I ordered, it was cold. As if all of that wasn’t bad enough from an experience perspective I literally had to physically wave her down to even get the check to pay my bill. When the bill came, I did not have exact change so of course I gave her more money than the amount of the check to cover it. She literally never brought my change back. An “assumed tip” is literally stealing!!! She literally disappeared after she took my money and I did not see her again I waited for an extremely long period of time for her to bring my change back and it never happened. How is it OK that servers are stealing from customers?!??? Not only that but she didn’t deserve any tip whatsoever considering her service was absolutely horrible.
   

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5. Y

   Yarco VIP

   Monterrey7 reviews

   3.0

   Dined on October 25, 2020

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was an Ok experience
   

   1 person found this helpful