Voy todos los viernes;
Buena experiencia como siempre.
Me sentí seguro en cuanto a limpieza.
One of my favorite restaurants in Puerto Rico and one of the best filet mignons I have ever had! You have to order the Bake Alaska for dessert!!!
Great atmosphere and menu. My only comment is that Hostess should be more friendly. They seems to be sometimes rude to the clients especially with those who walk-in. I have worked all my life in F&B Hospitality and I can tell that they need customer service training.
Excellent experience ; the 20 oz dry aged NY strip was really something else ; the fried rice and veggies were a good complement and the portion was more than satisfactory. Definitely, we will return. Our waitress —sorry I forgot your name— was great and took the time to explained every meat cut and plate on the menu. Expensive , but a well worth experience. Two thumbs up!!!
Good place, nice for family share time . Only thing is a high price
VIP SERVICE.. VERY NICE PLACE..ELEGANT AND GREAT FOOD. ...HAD QUALITY TIME WITH FAMILY.
We usually decide to visit Vin'us because most of the time the service is amazing, this Sunday was the exception. Our waiter Ariel did not take our order, we had to ask another server to take our order. After our order was taken, Ariel never came to our table to see if we needed something additional. Our food was brought to our table and Ariel did not come. After a while, he appeared when we were almost done to ask if we wanted dessert. We told him to give us a couple of minutes to discuss what dessert we wanted to order we were debating if the winner was a baked alaska or bread pudding.
He took so long to come back that we told him, sorry we wanted to order the baked alaska but you took so long that we feel full right now. Please bring us the check, his only response was "Sorry I got caught up with another table", I am still wondering if we were a table or not. I definitely will think twice about going to Vin'us again. Very disappointed!
Our server provided poor service and had an overall bad attitude. Other than that, food was great.
Vin'us is consistently great... from the food to the service.
The oysters are the best
Our waitress was a little rude when we arrive. She does not want to give us an inside table (even though there were plenty available), because we did our reservation through OpenTable and did not specify. She wanted us to sit outside or sign up for a waiting list. Fortunately, the manage came and apologized and gave us an inside table.
Very good food and excellent service
We eat here often, food and service consistently excellent. great wine choices at awesome pricing!
Fantastic Christmas Eve lunch with friends.
It was very good we tried the Buffalo which was amazing and I had the ribeye steak.
Nice restaurant ! Meat is great and cooked to perfection. Service a little slow. Good wine selection at reasonable prices. Limited selection of hard liquor.
Excellent NY strip cooked to perfection!
Excellent good table service.
Rough at Reception and on phone while making reservation.
Overall good restaurant.
Excelente servicio y la comida
Excellent excellent food ( the dessert amazing) service and atmosphere. The location at Mall of San Juan is very good.
In one word... OUTSTANDING! Best steak we’ve ever had (with the exception of Bobby Flay). Service, ambiance and prices were superb. Should consider branching out and opening in northern Virginia.
Great food and wines!
Excellent food and service. They have to update their Ipad wine list more frequently. Many selections are out of stock or it's a different year.
Nice place to share with friends. Food and service was excellent. Recommended wine awesome...
our waiter, Sergio, was absolutely fantastic. he wa
Loved it all!!!
This was our fourth visit. Really great food. Great value on wines. Some plates could have better pricing, but not that it would preclude us from going again. The ambiance is great and service is excellent.
I am a pretty frequent client of this restaurant. Service on this occasion was HORRIBLE. Our waiter was never around, we were constantly asking other serves for help, he did not even know what bottles of champagne were available. We even had to ask for flute glasses since he was going to serve the champagne in regular wine glasses. Considering that this restaurant specializes in wines, it is unacceptable that the server did not even have an idea of what wines to recommend and furthermore did not give the minimum amount of customer service expected.
It took 35 minutes after the reservation hour to be seated. I usually don’t mind that when they are courteous about it and care for you during the wait. The hostess did not tell us about the delay, nor did she made an effort to be nice. I do not have expect free stuff, but the least she could have done was to tell us where to wait until our table was ready.
It was busy, so service was kind of slow but nice. Food excellent
The food, the place , the ambience, the wines were amazing!!! I will definitely be visiting again!! Love it!!
Excellent service, great food and ambiance, won’t disappoint!
I love this restaurant. Although a bit pricey, it is great for special occasions. I’ve already eaten there twice and would definitely go again. My only complaint is that they are a Wine-O restaurant, but their wine list is on a tablet. They only have 3 tablets for the whole restaurant so when the server can’t find the tablet you either have to wait or you can get up and search the entire restaurant for a bottle you want with no guidance. The place is practically wall-to-walk with wine. That would take forever. Because of this, I removed a star for service. For such a fine dining experience, this is a huge flaw of a wine specialty restaurant. Other than that I still love this place.
The food was outstanding. Our waiter Jean Carlos was outstanding.
Great place to go with a group or just two. Excellent food and service. Haven’t tried a dish I didn’t like and the prices are great for the quantity of food you get. Great wine and sparkling selection at amazing prices.
Superb food and wine selection!