Vim and Victor

Reseñas de Vim and Victor de comensales del restaurante. Basadas en valoraciones recientes.

1. LT

   LTee

   Washington DC23 reseñas

   4.0

   Comieron en 28 de febrero de 2020

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Friendly staff but the service needs polishing.
   

   Vim and VictorSe respondió el 6 de marzo de 2020

   Hi LTee! Thanks for the feedback. We are working hard to implement further training for all employees to provide a greater level of service and hospitality for guests. We hope that you'll come visit again to see the improvement soon.
   

   ¿Te fue útil?

2. OT

   Comensal de OpenTable

   Washington DC1 reseña

   5.0

   Comieron en 14 de febrero de 2020

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food, wonderful service and a fun, elegant yet casual atmosphere. Loved it!
   

   Vim and VictorSe respondió el 19 de febrero de 2020

   Thanks so much! Come back and see us soon!
   

   ¿Te fue útil?

3. OT

   Comensal de OpenTable

   Washington DC1 reseña

   3.0

   Comieron en 11 de febrero de 2020

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   Torn about how many stars to give this place. The setting is fabulous, and my meal (the blackened grouper sandwich) was delicious. Was with a party of 4 at 6:30 on a weeknight. The service was comically bad. Our server was pleasant, but we had to really make an effort to get his attention at every turn. It was happy hour, but we were immediately told that they were out of all of the happy hour wines. I ordered one of the cold-pressed juice options. Long after my tablemates received their cocktails, the server returned to tell me they were out of the ingredients to make my drink. OK. I ordered a different beverage - the Grapeshot. A bit later the server returned - couldn't do that one either. I opted for water. Two of us really loved our dishes, my sandwich and my tablemate's hamburger. Two of us enjoyed but didn't rave about theirs - the kale quinoa salad with chicken, and the shaved ribeye sandwich. An order of brussels sprouts never appeared. Ordered a cup of gelato for dessert and it never appeared. Asked about it multiple times and was eventually offered it in a to-go cup as we were leaving. Two of our four checks had errors. Am guessing that the steady use by members, as well as folks there for an event will keep this place afloat because there are so few options close by. But if this were a stand-alone restaurant, the service would sink it very quickly.
   

   Vim and VictorSe respondió el 19 de febrero de 2020

   Hello! I apologize for the poor service you received, but I'm glad to hear that the food was up to par. Please know that we are implementing new training for all servers and employees in an effort to improve the dining experience. We hope you'll give us another try soon. Thanks!
   

   ¿Te fue útil?

4. C

   Ccrn

   Washington DC24 reseñas

   3.0

   Comieron en 8 de febrero de 2020

   1. Global 3
   2. Comida 5
   3. Servicio 4
   4. Ambiente 3

   I had reservations and we were seated immediately. Food is great and service staff is nice. However wait times to get food and drinks was really bad. We belong to TSJ and eat here infrequently bc of this, even though the food is delicious. There’s some kind of misconnect about how food is made bc it takes so long 45-60 min.
   

   Vim and VictorSe respondió el 19 de febrero de 2020

   Hi there, Thanks for your feedback. We are striving to make the service times shorter so members like you and guests can count on an enjoyable and timely meal in the restaurant regularly. We appreciate your notes and hope you'll stop by again soon.
   

   ¿Te fue útil?

5. BR

   BrandyR

   Washington DC3 reseñas

   2.0

   Comieron en 26 de enero de 2020

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   nearly every entree was sold out...waitress forgot to bring the sides, the drinks, super slow service, steak was cooked nicely but by the time the plate made it to my table everything was cold... i guess at least they comped our appetizer and cocktails when they removed the undelivered side and drink... won’t be racing back
   

   Vim and VictorSe respondió el 4 de febrero de 2020

   Hi there! Thanks so much for your honest feedback. We are implementing better training for our waitstaff to improve the guest experience . We hope you'll give us another chance in the future.
   

   ¿Te fue útil?

6. OT

   Comensal de OpenTable

   Washington DC3 reseñas

   2.0

   Comieron en 26 de enero de 2020

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 3

   The food was actually pretty good - once it finally came out. We were there for an hour before it came out. For a facility that advertises having a meal in conjunction with sporting events, that’s a really long time to get a salad and a burger. The place was not crazy busy, but the servers seem to operate on a zone defense plan, which, combined with the slow kitchen, really impacted our enjoyment of the meal or sporting events that night. The management was very apologetic and adjusted our bill, which was the right thing to do, but better to pick up the pace on food instead. hopefully over time they will work out the kinks, because it’s a great facility.
   

   Vim and VictorSe respondió el 4 de febrero de 2020

   Hi there! Thanks for your honest feedback. We are working on improving service times with better staffing and kitchen management. We hope you'll give us another chance in the future.
   

   ¿Te fue útil?

7. OT

   Comensal de OpenTable

   Costa central2 reseñas

   1.0

   Comieron en 20 de enero de 2020

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   Waitstaff was overwhelmed and only half the tables were occupied
   

   ¿Te fue útil?

8. J

   Jeff

   Washington DC1 reseña

   2.0

   Comieron en 19 de enero de 2020

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   Waaaaayyyyyyy too expensive for what you get. We ordered 2 salads (with one skewer of meat each), two kids meals, and an order of sweet potato fries....bill was $75 w/ tip. We had no drinks either. Didn't have much of a choice to go there for dinner, as our child was playing in a hockey tournament at The St James. Food was good enough, but should have cost $25 less.
   

   ¿Te fue útil?

9. SV

   SteveVT

   Washington DC27 reseñas

   3.0

   Comieron en 11 de enero de 2020

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 3

   Not enough wait staff and food took very long to be delivered
   

   ¿Te fue útil?

10. BM

    BillM

    Washington DC7 reseñas

    5.0

    Comieron en 4 de enero de 2020

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Really the Best Wings in the Area!!! Happy hour is great!!!
    

    ¿Te fue útil?