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Village Pub and Grill - Village Hotel Liverpool, Liverpool, Merseyside

Village Pub and Grill - Village Hotel Liverpool

3.8
3.8
114 Reviews
£25 and under
British
From Sunday lunch to a working breakfast, dinner with mates or lunch with the ladies, our restaurant welcomes hotel guests and locals alike, all day, every day.

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Additional information

  • Neighborhood
    Liverpool
  • Parking details
    Free for first 4 hours & Free on weekends
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Entertainment, Full Bar, Happy Hour, Outdoor Smoking Area, Weekend Brunch, Wheelchair Access, Wine

What 114 people are saying

Overall ratings and reviews

3.8
3.8 based on all time ratings
  • 3.8Food
  • 4.1Service
  • 3.6Ambience
  • 3.7Value

NoiseEnergetic

114 Reviews
  1. LouiseR

    Liverpool

    1 review

    1.0

    1 review

    Dined on March 13, 2020

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    I can’t put int words how awful customer service was. Got food wrong was told I told them the order wrong! Waited a while for them to correct order, our third visit usually great will not be returning

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  2. SaraT

    South Wales

    3 reviews

    3.0

    3 reviews

    Dined on February 20, 2020

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 1
    The restaurant was shut so we had to eat in the bat which was showing football on every screen, not the atmosphere I was looking for when I booked a relaxing break for myself and my daughter

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  3. KarenD

    Liverpool

    1 review

    5.0

    1 review

    Dined on January 12, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent food and presentation. Staff delivery an excellent service.

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  4. OpenTable Diner

    Liverpool

    1 review

    5.0

    1 review

    Dined on December 22, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food great price

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  5. SusanN

    Liverpool

    2 reviews

    1.0

    2 reviews

    Dined on December 17, 2019

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    Got order wrong. One meal instead of 4 arrived. Wasn’t hot- taco’s . Air con on and was freezing

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  6. TraceyM

    Liverpool

    2 reviews

    3.0

    2 reviews

    Dined on November 24, 2019

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 3
    Booked for Sunday lunch, staters very good , main meal very poor quality, deserts more in line with breakfast menu, much prefer the old set up help your self, will not return for Sunday lunch.

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  7. LisaS

    Liverpool

    1 review

    2.0

    1 review

    Dined on October 27, 2019

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 2
    Since the Sunday set meal has been changed from Carvery in the restaurant to a set meal in the bar it’s dropped in value for money. It was very noisy, kids running around dipping fingers in the food left out, there were drunk adults swearing. The choices of food, including starters and desserts was not up to the usual standard as when was in the restaurant on the set menu. Breakfast pastries passed off as desserts. The only part that was pleasant was the staff were lovely and friendly.

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  8. ROSEMARYK

    Liverpool

    1 review

    3.0

    1 review

    Dined on October 23, 2019

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2
    We hadn't realised it was a sports bar when we booked. The football was on, the commentary was very loud but as everyone was shouting over it, it couldn't be heard so why bother? The starters came at different times. Not conducive for a family get together

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  9. StevenF

    Liverpool

    1 review

    2.0

    1 review

    Dined on October 13, 2019

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 1
    Regular for a roast here and it was always great, but they now sit you in the bar with giant TVs everywhere that are loud and the food is just left out next to the bar , really poor and I won't be back

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  10. RachelO

    Liverpool

    2 reviews

    4.0

    2 reviews

    Dined on September 29, 2019

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    There a wide range of dishes to suite everyone & the staff were outstanding. I opted for a superfood salad which I eat a lot & it wasn’t it’s usual quality but It didn’t impact on the overall evening. Maybe turn some of the screens off occasionally, got a bit annoying at times cause with the individual restaurant now gone there is nowhere to escape them. Service was excellent in fact the female serving us was outstanding, blonde ponytail. We were really impressed by her.

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  11. neild

    London

    1 review

    1.0

    1 review

    Dined on September 13, 2019

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1
    Arrived and told the grill was not open anymore and we would have to eat in the bar. Noisy. Busy. No clean tables. Why let us book on this app if the place isnt open??

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  12. Beanpole

    Atlantic Canada

    3 reviews

    4.0

    3 reviews

    Dined on July 27, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    We enjoyed a delicious evening meal at the restaurant which was cooked to perfection and served very efficiently by the waiting staff. Breakfast however was not so enjoyable. There was very limited hot food choices, with undercooked sausages, burnt mushrooms and no hash browns/fried bread or black pudding. The only fresh fruit on offer was melon and there were no pastries. Not what I would expect from such a high level of restaurant.

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  13. alanf

    Liverpool

    3 reviews

    5.0

    3 reviews

    Dined on July 21, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Staff amazing! Food top notch, 👌🏻👌🏻👌🏻

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  14. SuzanneH

    Liverpool

    1 review

    4.0

    1 review

    Dined on July 21, 2019

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    The starters were lovely, the carvery was poor. Dried up veg, partially cooked roast potatoes, but the meat was nice. The service was amazing, especially the Male chef.

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  15. Rebecca99

    Liverpool

    3 reviews

    4.0

    3 reviews

    Dined on June 30, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    There was no gluten free gravy for my 7 year old son despite me going in previously and staff documenting that he required gluten free on the booking. Staff expected him to eat a dry roast dinner. It was only the good fortune that someone else who was having dinner there had bought their own gluten free gravy granules that the staff kindly made up. I had already bought our own sausages and Yorkshire for him. The rest of the meal was very good but I think it’s not acceptable to just expect him to go without when I had previously been told the gravy was gluten free

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  16. Skinner58

    Liverpool

    1 review

    3.0

    1 review

    Dined on June 23, 2019

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    Staff very friendly and helpful, food was ok, the seats in dining room were not very comfortable to sit on. The decor also needs improving.

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  17. DavidS

    Liverpool

    1 review

    2.0

    1 review

    Dined on June 16, 2019

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 5
    I got home an was shocked to find I was charged for three adults as it was me taken my two children for fathers dsy very disappointing my daughter is nine years old and my son is 14 didn’t realise till I got home so wasn’t happy

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  18. ChrisS

    South Wales

    1 review

    5.0

    1 review

    Dined on June 15, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Every single member of staff were amazing! Extremely friendly and nothing was too much trouble. I can’t remember the last time we had such an excellent level of service when dining out. No complaints whatsoever, the food was also delicious and much better than any of the other Village grills we've Eaten in. My partner said it was the best burger he’s ever had!! My children also ordered extra as the food was so tasty and they’d eaten every morsel. We will definitely eat here again when we’re visiting Liverpool.

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  19. Jessicamaydew1

    Liverpool

    2 reviews

    5.0

    2 reviews

    Dined on June 14, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was amazing and staff very friendly and helpful. One particular member of staff really accommodated us as she knew we were on our mini moon after getting married the weekend before.

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  20. BrendsT

    Liverpool

    1 review

    4.0

    1 review

    Dined on May 24, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Very friendly staff, food was good, service a little slow

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  21. CathR

    Newcastle

    3 reviews

    1.0

    3 reviews

    Dined on April 28, 2019

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Where do I begin ! There was 2 guests and ourselves in restaurant! 1 had to ask twice for glasses for water 2 dirty napkin had to ask twice again and she brought two in case I needed another! 3 finished meal plates left on table until I went to reception to ask if there was anyone still working? 4. Eventually ordered dessert waited 15 mins and a young waiter strolled up to table and said is this yours ? I responded by saying yes but it had cream instead of ice cream so he reluctantly took it back and eventually strolled back by this time I was non to happy as it was 9pm we sat down at 7.15 I took my dessert to my room and told the waitress who was messing around in the back that her service was atrocious? We have been and stayed at many village hotels and never had such poor service Regards Cath Rothwell

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  22. HannahM

    Liverpool

    1 review

    5.0

    1 review

    Dined on March 30, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We have stay in several different village hotels and the food at this one was by far the best. Arrived at the table extremely hot and cooked perfectly

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  23. ChristineC

    Liverpool

    1 review

    4.0

    1 review

    Dined on March 24, 2019

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Can’t wait to go back the food was gorgeous Chefs very friendly Great value for money Drinks very reasonable

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  24. waynef

    London

    2 reviews

    5.0

    2 reviews

    Dined on March 23, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    very nice place. staff were very friendly with us and our children. lovely warm atmosphere in there.

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  25. SharonG

    London

    9 reviews

    3.0

    9 reviews

    Dined on March 23, 2019

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Very over priced and my main course which was the village burger was completely over cooked and couldn’t eat most of it , very dry . The only decent thing that we had from the menu was the pineapple crumple which was lovely .

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  26. KerryC

    London

    2 reviews

    5.0

    2 reviews

    Dined on March 17, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time for Sunday lunch . Will be going again real value for money and would highly recommend. The staff were more than helpful and took the time to speak to you not just serve drinks and run like most places. Well done village hotel

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  27. JamesV

    Liverpool

    3 reviews

    5.0

    3 reviews

    Dined on March 16, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    There was a hotel/ meal deal..a 2 course set menu meal with over night stay and unlimited breakfast for 2 , £95 ..meal was really nice and would go back without the deal...

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  28. CarolineH

    Liverpool

    1 review

    5.0

    1 review

    Dined on March 7, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were on a set menu, the food was lovely and the staff service was spot on !!

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  29. TraceyM

    Liverpool

    2 reviews

    5.0

    2 reviews

    Dined on March 3, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent staff, enjoyed the atmosphere, food was very good and plentiful and lots of choices , restaurant area very clean with great decor.

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  30. ShirleyR

    Liverpool

    1 review

    2.0

    1 review

    Dined on March 2, 2019

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 1
    I last visited the restaurant some 6 yrs ago. I couldn’t fault it. I had the fillet steak then and had it again this time. The first time is was beautiful. This time it was mediocre. The ambiance and restaurant last time was brilliant. This time it was actually embarrassing as I took my son and his new girlfriend for a ‘classy ‘ meal but that’s not what we got. The restaurant felt scruffy and bare and in serious need of an overhaul. It felt like a dingy pub in a poor area. I had soup to start which was barely warm. I also had a tastecard which clearly states the restaurant was available for the tastecard offer but I was told I couldn’t use it even though it was clearly available on the tastecard site. I wasn’t happy with any of it if I’m being totally honest. We should have just stayed in and ordered fish and chips. Sorry !!! I won’t be visiting again and I won’t be recommending either.

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  31. AnwenT

    Orlando

    1 review

    5.0

    1 review

    Dined on February 24, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great and plenty of choice. Toilets not great could be better no roll and cold in there

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  32. Claire

    Liverpool

    1 review

    5.0

    1 review

    Dined on February 23, 2019

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Staff were lovely, very accommodating. Food was lovely, tasty and hot!

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  33. Fifi

    Liverpool

    1 review

    3.0

    1 review

    Dined on February 22, 2019

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    The hotel is quite run down and need some attention. The hotel room was basic and in need of decorating. The staff were all very polite. The meal was ok although we were put in a cold conservatory that also need updating. It was a set menu however not all the options were available. In the evening we went to bed about 10am and the music underneath went on until at least 1am. It was so loud that we couldn't hear our television or get to sleep. We complained a couple of time and all the staff said was it will go off in a bit!

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  34. ChristineL

    Liverpool

    1 review

    3.0

    1 review

    Dined on February 17, 2019

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    Booked Sunday roast through the internet, but it had finished when we got to restaurant. So had to order food from the limited menu. We all had the burger, which okay but very expensive for what we got. We asked if we could have the Valentines meal instead but we were told that, had also finished but 3 other couples came in after us and they had the meal.

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  35. GillH

    Yorkshire

    4 reviews

    4.0

    4 reviews

    Dined on February 10, 2019

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    A warm welcome awaited us, staff were very friendly and couldn't do enough. We booked the Sunday lunch. Spoilt for choice with food. Starters were vegetable soup, selection of meats, cheese, pâté pork pie, prawn cocktail, salads, salmon and mackerel. Carvery was superb, apart from one thing let it down for me and that was the gravy, it tasted like it had been made from a tomato soup packet mix and it was orange in colour. Deserts were amazing though and so much choice, white chocolate and raspberry mouse, chocolate fudge cake, lemon meringue pie, lemon cheesecake, the list went on. Service was first class. Restaurant was in need of a refurbish compared to other Village Hotels we've stayed in, had a bit of a cafe atmosphere. Overall great value for money.

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  36. SusanO

    Liverpool

    1 review

    3.0

    1 review

    Dined on January 26, 2019

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 1
    We had fantastic meal served by lovely friendly, and very obliging staff.......BUT.... in a dirty, shabby 'canteen' like venue. Dusty shelves, chipped paintwork. The place needs investment for a full refurbishment.

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  37. Anon

    Liverpool

    1 review

    1.0

    1 review

    Dined on January 20, 2019

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Service poor and food was too. We travelled there especially to try the carvery. We left before we ate.

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  38. Estherk

    Liverpool

    1 review

    2.0

    1 review

    Dined on January 20, 2019

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    Unfortunately Sunday carvery was warm going on cold been out probably so long it was 2.30 pm and very quiet the Turkey was eatable and the beef but otherwise left everything else even the Gravy was Cold !!!!!!! Desert of apple crumble was just a wet mess 😏 Staff are very Friendly and courteous 👍🏼

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  39. CaroleM

    Liverpool

    2 reviews

    3.0

    2 reviews

    Dined on January 13, 2019

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 2
    We went for Sunday lunch the food was awful , service good

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  40. Mickeylove

    Liverpool

    1 review

    1.0

    1 review

    Dined on December 9, 2018

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 2
    Spent a fortune but got charged for my daughter having a small vegetarian plate Won't go back

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FAQs

Village Pub and Grill - Village Hotel Liverpool is rated 3.8 stars by 114 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for Village Pub and Grill - Village Hotel Liverpool

Village Hotel, Fallows Way, Liverpool, Merseyside L35 1RZ

Additional information

  • Neighborhood
    Liverpool
  • Hours of operation
    Tue–Sun 6:00 pm–9:30 pm Sun 12:00 pm–5:00 pm
  • Price
    £25 and under
  • Cuisines
    British
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Free for first 4 hours & Free on weekends
  • Payment options
    Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Chef's Table, Cocktails, Entertainment, Full Bar, Happy Hour, Outdoor Smoking Area, Weekend Brunch, Wheelchair Access, Wine
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