Villa Italiano Chophouse

Commentaires sur le restaurant Villa Italiano Chophouse de personnes qui y ont mangé. Selon des cotes récentes.

1. Z

   Zunim

   New York City4 commentaires

   2.0

   Y est allé le 17 avril 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 2

   Seemed like the staff was having a rough night of service and internal communication was poor. Waiter was not friendly and welcoming - did not introduce themself; rushed us to order and was standoffish. Restaurant was out of bottled water and sparkling water. We were looking forward to a nice family dinner outing. We made the best of it despite the poor service. On the positive side, hostess was nice enough to get us a table on the patio instead of indoor. A manager checked in on our table and to say hi. I would not return here although the food was good.
   

   Villa Italiano ChophouseA répondu le 18 avril 2025

   Hi Zunim, We’re truly sorry to hear that your experience didn’t meet expectations. That’s never the impression we want to leave, and we understand how frustrating that can be. We hope this unpleasant experience does not discourage you from visiting in the future. Best Wishes, Social Media Support
   

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2. S

   Stephanie

   Orlando 1 commentaire

   5.0

   Y est allé le 17 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food was excellent! Service was great! Our server kept our drinks filled. Everyone was friendly. Very accommodating to my mother who was in a wheelchair.
   

   Villa Italiano ChophouseA répondu le 21 avril 2025

   Hi Stephanie! Thank you for stopping by at the Villa Italiano Chophouse! We are genuinely glad to see that you had such an amazing time based off your rating. We look forward to seeing you again soon! Best Wishes, Social Media Support
   

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3. H

   Hugh

   Detroit 12 commentaires

   4.0

   Y est allé le 16 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   We enjoyed our meal and service recently with this establishment. Ordered a pizza and appetizer and both were tasty.
   

   Villa Italiano ChophouseA répondu le 18 avril 2025

   Hi Hugh! Thank you for stopping by at the Villa Italiano Chophouse! We are genuinely glad to see that you had such an amazing time based off your rating. We look forward to seeing you again soon! Best Wishes, Social Media Support
   

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4. B

   Becky

   Pittsburgh3 commentaires

   1.0

   Y est allé le 12 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   When I walk into a good Italian restaurant I am greeted by the aroma of herbs and spices, garlic, Parmesan, basil. There was none of this, clue #1The service poor. Our waitress was inattentive at best. When asked for suggestions, she had none, clue number 2. The portion sizes were confusing. Mine was huge, while others were small. The Marsala was flavorless, the carbonara overdone, chicken parm was bland. Our one round of drinks were long empty and no attempt to refill drinks. We had to go find someone for salt and pepper. We never saw our server again until she was ready to turn the table. (50% capacity at best) The cost was as high as our disappointment. Save your money and go elsewhere.
   

   Villa Italiano ChophouseA répondu le 18 avril 2025

   Hi Becky, We’re very sorry your experience fell so far short of expectations. What you described doesn’t reflect the warm service, flavorful dishes, or overall atmosphere we strive to provide. We understand how frustrating it must have been, we regret that your visit left you feeling disappointed. We hope this unpleasant experience does not discourage you from visiting in the future. Best Wishes, Social Media Support
   

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5. S

   Sean VIP

   Washington DC1 commentaire

   3.0

   Y est allé le 12 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 2

   This restaurant seems to be in the middle of a concept change. It was billed as a “Chophouse” but there were no real meats on the menu. We had seen reviews of Steaks, Pork Chops and Veal Chops, but all of that is gone and now it is simply traditional American Italian food. Daniel and Kevin took great care of us and the food we had was good, just not what we expected.
   

   Villa Italiano ChophouseA répondu le 18 avril 2025

   Hi Sean! We are sorry to hear the dining experience didn’t align with your expectations. We understand how disappointing it can be when a concept feels different from what was anticipated. We're glad to hear Daniel and Kevin took great care of you and that you still enjoyed the food. We look forward to seeing you again soon! Best Wishes, Social Media Support
   

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6. M

   Michele

   Atlantic City 18 commentaires

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our waitress (Val) was prompt, courteous and personable. The food was delicious and came out promptly. Great experience.
   

   Villa Italiano ChophouseA répondu le 8 avril 2025

   Hi Michele! Thank you for stopping by at Villa Italiano Chophouse! We are genuinely glad to see that you had such an amazing time based off your rating. We look forward to seeing you again soon! Best Wishes, Social Media Support
   

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7. C

   C

   Unspecified1 commentaire

   1.0

   Y est allé le 3 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Sat at table for 15 minutes without a server coming to table. Restraunt was not busy, there was no excuse for such poor service. We left and told the hostess who sat us no server had come to the table. We spend several weeks here each year and will not return.
   

   Villa Italiano ChophouseA répondu le 11 avril 2025

   Hi C! We’re truly sorry to hear about your experience. Being left unattended, especially when the restaurant wasn’t busy, is unacceptable and far from the service we aim to provide. We understand how frustrating that must have been, particularly as returning guests. We hope this unpleasant experience does not discourage you from visiting in the future. Best Wishes, Social Media Support
   

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8. D

   Daniel

   Naples1 commentaire

   4.0

   Y est allé le 29 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Very good Italian food with excellent service Nice wine list and excellent desserts
   

   Villa Italiano ChophouseA répondu le 8 avril 2025

   Hi Daniel! Thank you for stopping by at Villa Italiano Chophouse! We are genuinely glad to see that you had such an amazing time based off your rating. We look forward to seeing you again soon! Best Wishes, Social Media Support
   

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9. L

   Linda

   Orlando 21 commentaires

   5.0

   Y est allé le 27 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Beautiful outdoor atmosphere!!! Great service and great food !!
   

   Villa Italiano ChophouseA répondu le 3 avril 2025

   Hi Linda! Thank you for stopping by at Villa Italiano Chophouse! We are genuinely glad to see that you had such an amazing time based off your rating. We look forward to seeing you again soon! Best Wishes, Social Media Support
   

   Ce commentaire est-il utile?

10. C

    Chelsea

    Minneapolis2 commentaires

    5.0

    Y est allé le 26 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    We finally tried it and are sorry we haven’t been trying since they opened! Our service was amazing and the food was great!
    

    Villa Italiano ChophouseA répondu le 3 avril 2025

    Hi Chelsea! Thank you for stopping by at Villa Italiano Chophouse! We are genuinely glad to see that you had such an amazing time based off your rating. We look forward to seeing you again soon! Best Wishes, Social Media Support
    

    Ce commentaire est-il utile?