Villa Azur

Reseñas de Villa Azur de comensales del restaurante. Basadas en valoraciones recientes.

1. C

   CHARLES VIP

   Fort Lauderdale15 reseñas

   1.0

   Comieron en 5 de enero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   My previous dining experience at Villa Azur had been excellent in 2018 and 2019. However, my return last night was disappointing, and I will never return. To begin, the wine list is exorbitantly overpriced in every category. The Montrachet White Burgundy at $390 a bottle tasted like an $80 bottle of California Chardonnay. The spaghetti carbonara had the texture and taste of egg noodles with glue, like cheese sauce, which I returned. The Chateaubriand for two came to the table cold, sliced thinly, and topped with cold Bernaise and Bordelaise Sauce, which had the same texture and taste as the spaghetti carbonara glue sauce. At 9:30 PM on a Saturday in Miami Beach, the restaurant had only a few tables occupied at the end of the holiday weekend. It is clearly not its former self and I would suggest diners find an alternative.
   

   Villa AzurSe respondió el 7 de enero de 2025

   Hello Charles, We're truly sorry to hear about your recent experience at Villa Azur. We pride ourselves on our food and service, and it's disappointing to hear that we didn't meet your expectations this time around. We take your comments about our wine list and the quality of our dishes very seriously. We're also sorry to hear about the issue with the Chateaubriand and Bernaise Sauce. We will certainly look into these matters to ensure they don't happen again. We appreciate your feedback and hope you'll consider giving us another chance. Best regards,
   

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2. J

   Joshua VIP

   Miami3 reseñas

   1.0

   Comieron en 1 de enero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Worst experience I've ever had on New Year's. Don't bother coming here, pure fraud. I was forced to pay $800 for a reservation of two - yet was not given even the slightest opportunity to enjoy myself. The restaurant was extremely understaffed, overpriced, and we only saw the server 3 times in a span of 3 hours. I was not given food for 2+ hours, now a drink for 1 hour. Each time the waitress came to us, there was a 45min / 1 hour gap. We sat with nothing at for table for an hour. I would give this restaurant a negative 10 star if I could. Terrible terrible. Owner did not want to refund us.
   

   A 1 persona le resultó útil

3. B

   Brian VIP

   Vancouver97 reseñas

   5.0

   Comieron en 28 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was outstanding. Absolultey beautiful garden patio with Dj. Service was good. But on Friday the place was dead. May want to lower the price point especially on wine bottles. Also drop the deposit on a reservation. If you are busy deposits make sense but if you are at less than 5% capacity on a Friday in prime Christmas season you need to make an adjustment.
   

   A 1 persona le resultó útil

4. S

   Sundeep

   Pittsburgh10 reseñas

   5.0

   Comieron en 7 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Overall excellent- pricey but we knew that! Service was impeccable! DJ outstanding our server was top notch! Will come again when visit Miami!
   

   Villa AzurSe respondió el 10 de diciembre de 2024

   Thank you for the feedback! We're thrilled to hear that you had an excellent experience at Villa Azur. It's great to know that you appreciated our service and the DJ. We're always striving to provide top-notch experiences, and your feedback helps us do just that. We're delighted that you're planning to return when you're in Miami. We look forward to welcoming you back!
   

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5. a

   armando

   Miami1 reseña

   1.0

   Comieron en 5 de diciembre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 1

   To be honest this restaurant values for its ambiance, but this night even the ambiance was very poor with just a few tables occupied... the food is very poor and expensive...
   

   • 

   Villa AzurSe respondió el 10 de diciembre de 2024

   We apologize that your recent visit didn't meet your expectations. Our restaurant offers a more relaxed and intimate atmosphere during the week, perfect for a quiet dinner or a casual gathering. The lively atmosphere you may be familiar with primarily occurs on weekends, particularly Thursdays through Saturdays. While it's true that food costs have risen significantly in Miami, especially for restaurants like ours, we strive to offer competitive pricing. While we may not be the cheapest option, we believe we offer excellent value for the quality of our food and the unique dining experience we provide. We'll take a closer look at the specific dishes you may have tried to understand where we may have fallen short. Your insights will help us enhance our menu and culinary techniques.
   

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6. S

   Steve VIP

   Londres10 reseñas

   1.0

   Comieron en 4 de diciembre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Very disappointed. Arrived for anniversary dinner having requested courtyard. Sent messages the day before to confirm everything but never received a reply. Arrived to find a private party in the courtyard. Manger just blamed his staff for not informing me and was very passive aggressive. Have ate at Villa Azur before but will not do so again.
   

   Villa AzurSe respondió el 10 de diciembre de 2024

   We're truly sorry to hear about your disappointing experience at Villa Azur, especially on such a special occasion as your anniversary, and that we fell short in communicating and accommodating your request. We understand how this could have impacted your overall dining experience and we apologize for any inconvenience it caused. We appreciate your honesty and will take your comments into consideration as we strive to improve our service. We hope you'll give us another chance to make it right in the future.
   

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7. R

   Randy

   Montreal4 reseñas

   5.0

   Comieron en 13 de octubre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was exceptional! Chef Vincent came over to our table to introduce himself and asked us what we liked. He truly made our dinner memorable. Our waiter Andreas was so on point. He did not miss a beat. Service was incredible and attentive. The manager JB awe’s from France and it was chatting with him about his restaurant. Will definitely comeback!!!!!
   

   Villa AzurSe respondió el 14 de octubre de 2024

   We're so happy you had such a wonderful experience! It sounds like you enjoyed every aspect of your visit - the food, the service, and the atmosphere. We can't wait to welcome you back!
   

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8. M

   Maya

   Nueva York1 reseña

   1.0

   Comieron en 6 de octubre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 1

   We ordered steak and fish. The steak was not good - the smell and the taste. The fish was ok but not something that worth 60 dollars. When we told the waiter about the steak, which we didn’t touch at all, he took it and still charged us for it. Really expensive restaurant that doesn’t worth the price!
   

   Villa AzurSe respondió el 16 de octubre de 2024

   We're truly sorry to hear that the steak wasn't to your liking and that the fish didn't meet your expectations for the price. We take pride in the quality of our ingredients and preparation, so we are disappointed that we fell short in this instance. We also apologize that the situation with the steak wasn't handled to your satisfaction. We value our guests' experiences and want to ensure everyone leaves happy. We would appreciate the opportunity to learn more about your specific concerns and make things right. Please feel free to contact us directly at infos@villaazurmiami so we can discuss this further. We value your feedback and hope to have the chance to regain your trust in the future.
   

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9. T

   Tamas

   Miami1 reseña

   2.0

   Comieron en 5 de octubre de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   Empty, boring, below average. No concept, no flair, no efforts.
   

   Villa AzurSe respondió el 6 de octubre de 2024

   Thanks for the review, TamasT. We're sorry to hear that your experience at Villa Azur didn't meet your expectations. We aim to provide a unique and enjoyable dining experience for our guests, and we regret that we fell short this time. We appreciate your feedback and will use it to improve our offerings and service. We hope you'll give us another chance in the future. Best regards, The Management Team at Villa Azur
   

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10. J

    Joe VIP

    Chicago18 reseñas

    2.0

    Comieron en 13 de septiembre de 2024

    1. Global 2
    2. Comida 2
    3. Servicio 1
    4. Ambiente 3

    Waitress hardly came by for drinks, had to stand up and wave to get service. Food was just average, service has gone down hill since last time I was there. Maybe it’s summer and they have the B team working.
    

    Villa AzurSe respondió el 13 de septiembre de 2024

    Hey Joe, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Villa Azur didn't meet your expectations. We understand how important timely service is and we apologize for the delay you experienced. We are always striving to improve our service and your comments will definitely be taken into account. We hope to have the opportunity to serve you better in the future. Best, The Management Team
    

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