Vida - DoubleTree Hotel
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Beautiful space, but sub par service. While our server was very nice, there was some sort of breakdown between all service facets. When the entrees arrived, one of them was not supposed to have cheese melted all over the top. It arrived with said cheese, and one of the side dishes was missing. When this was pointed out, the host (who had brought the food to the table) stated “yeah, I saw that on the ticket.” He gave a blank look to us before then saying, “I’ll make sure the wine is taken off of your ticket”. I don’t usually expect comped items for poor service, so this was a nice surprise. The food was okay, but when the bill came nothing was comped. We paid and left, but will not be returning.
We were looking forward to trying Vida as we had never dined there before. The restaurant was lovely, but we were the only people there. They were out of the main courses we were going to order, tilapia and filet. We decided to have wine and an appetizer, which were very good. Our experience was disappointing and will not be trying it again.
Vida - DoubleTree Hotel is rated 1.5 stars by 2 OpenTable diners.
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