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Vicinity, London,

Vicinity

3.6
3.6
45 Reviews
£25 and under
British
A true London destination. Here at Vicinity you can look at London and chill, meet, relax, eat or dance at your leisure. We are the best the city has to offer. We welcome all, from around the world or around the corner – a melting pot of people from near and far. We welcome you in and let you look out, at the city, at London.

Make a reservation

2 people

7:00 PM


Booked 3 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    British, Afternoon Tea, Global, International

  • Hours of operation

    Daily 12:00 pm–10:00 pm

  • Phone number

    020 7206 7562

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Dress code

    Smart Casual

  • Catering

    A MELTING POT OF TASTE We’ve got a simple but delightful menu, which takes the best creativity from the streets of London and all over the world, can make any taste bud sing and has a range of dishes to suit any appetite. Whatever your appetite or time frame we have small snacks to feasts for the very hungry, so don't hesitate to give us a visit.

  • Private party facilities

    Vicinity can be hired exclusively for up to 250 guests seated and 300 standing. To enquire about private hire or complete exclusive hire, please contact us. Our unique glass walled semi private dining room can seat up to 20 people or 30 people for a standup canape reception. Perfect for lunches or dinners it has plenty of space to take in the spectacular view of iconic Tower Bridge.

  • Neighborhood

    Tower Hill

  • Cross street

    St Katherine's Way, London E1W 1LD

  • Parking details

    Hotel Parking

  • Public transit

    Tower Hill tube station

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cocktails, Counter Seating, Entertainment, Full Bar, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

What 45 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.5Food
  • 3.5Service
  • 3.8Ambience
  • 3.5Value

NoiseModerate

Loved For

  • London

    Scenic View

  • East London

    Hot Spot

  • East London

    Romantic

  • East London

    Scenic View

Sort by

Filters

  1. L

    Lunchparty

    London

    3 reviews

    3.0

    3 reviews

    Dined on September 9, 2022

    overall3food1service3ambience1
    Burger was awful, dry and taste less. Expected alot more
  2. G

    Greattimes

    London

    1 review

    5.0

    1 review

    Dined on September 5, 2022

    overall5food5service5ambience5
    Went there sept 22 and it really good. Great pizza .
  3. E

    Eatoutking

    Phoenix

    15 reviews

    vip
    2.0

    15 reviews

    Dined on August 30, 2022

    overall2food2service1ambience4
    Below average food. Told no coke to see others getting served it (maybe a language issue).
  4. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on July 26, 2022

    overall1food1service1ambience1
    I made a reservation but upon arriving at the restaurant found that didn’t matter as a group arrived, preordered a large menu and anything ordered would be delayed by at least an hour. I tried to be understanding but with a reservation I’d expect they’d allot for those meal tickets in the kitchen. If you cant trust a restaurant to fulfill your expectations w a reservations, what good are they? We ultimately went someplace else.

    VicinityResponded on August 4, 2022Dear Guest, Thank you very much for taking the time to complete a review regarding your recent experience with us. I'm really sorry to read the disappointment you experienced. We have had some delays in our kitchen hence the wait to get your orders ready. I have shared your comments with our Chef who would like to send his sincere apologies for the inconvenience caused. We do hope you give us a second chance on another occasion. Kind regards, Bechir Messaoud, General Manager.

  5. AH

    AH2R

    1 review

    2.0

    1 review

    Dined on July 19, 2022

    overall2food2service1ambience3
    The location is lovely, nice views, interior was nice too. Slow service, waited outside for 10mins before someone showed up to greet us. Food was very average, not reflective of the premium prices I'm afraid. I would probably go back for a light lunch but not for dinner.

    VicinityResponded on August 4, 2022Dear AH2R, Thank you for taking the time to send a review following your recent visit at Vicinity. Really sorry to read that we did not meet your expectations, I have shared your comments with the team and we have been reinforcing service trainings in order to correct these issues. We do hope that you return in some time so we can demonstrate this to you. Kind regards, Bechir Messaoud, General Manager.

  6. OT

    OpenTable Diner

    Yorkshire

    1 review

    1.0

    1 review

    Dined on July 18, 2022

    overall1food1service1ambience1
    Very poor service

    VicinityResponded on August 4, 2022Dear Guest, Thank you for taking the time let us know about your experience on your recent visit at Vicinity. We are currently getting people trained to avoid issues from re-occurring. We do hope you return in some time soon. Kind regards, Bechir Messaoud, General Manager.

  7. G

    Guest99011

    London

    8 reviews

    vip
    2.0

    8 reviews

    Dined on June 18, 2022

    overall2food2service2ambience2
    Despite enviable position, restaurant is dirty, poorly run and decidedly average. Very disappointing meal with ad hoc service, trays of dirty dishes piled high nearby, and so so food. Quality-price ratio poor.
  8. OT

    OpenTable Diner

    Essex

    1 review

    1.0

    1 review

    Dined on June 18, 2022

    overall1food2service1ambience2
    We had to flag down staff to place a order. Then we waited a further 45 mins for the main meal to turn up with the pizza looking under cooked and cold, 2 other meals also cold and the sauce had a skin on it. Alot of staff on shift but standing around chatting not doing alot, restaurant was only 1/2 full at a peck time too Food was good second time round but would not recommend !
  9. j

    jamesp

    London

    4 reviews

    1.0

    4 reviews

    Dined on June 15, 2022

    overall1food1service1ambience1
    I turned up today for a 1pm booking which i booked through OpenTable. The restaurant did not have a clue about booking and was advised that there could be up to an hour wait eventhough I was previously in contact with the restaurant asking for special requests as daughter & 72 year old aunties birthday and advising them that my partner has terminal illness on chemotherapy & restaurant sat us in blazing sun then forgot about us & made us feel so unwelcome and acted disgustingly towards us which is totally unacceptable. We told the restaurant after being ignored for 35 minutes that we was leaving and had to find someone else to Dine.
  10. OT

    OpenTable Diner

    London

    3 reviews

    4.0

    3 reviews

    Dined on June 13, 2022

    overall4food4service4ambience3
    We really enjoyed the food, good and cheap! Service was good, just wished we sat near the window to enjoy the view of London bridge. Overall very nice evening and good price for nice quality food/cocktails.
  11. C

    Collynnee

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on June 7, 2022

    overall5food5service5ambience5
    Loved it! Food was phenomenal and our server went above and beyond
  12. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5
    Food very nice, waiter was good. All round good vibe, and a great setting
  13. LG

    LeanneG

    Edinburgh

    2 reviews

    1.0

    2 reviews

    Dined on June 2, 2022

    overall1food1service1ambience1
    Would love to have reviewed Vicinity but didn’t get the chance as when we turned up for our reservation which we made on the day we were turned away & told there was no table for us despite having a confirmation email, apparently “it doesn’t work that way on their system” we were told, so be aware if it’s shows tables available on the day they probably are not. The girl was rude, patronising & unapologetic and we would definitely not return we were staying at the hotel attached to the restaurant & also made them aware of our bad experience.
  14. OT

    OpenTable Diner

    London

    2 reviews

    1.0

    2 reviews

    Dined on May 8, 2022

    overall1food1service1ambience5
    Service was the worst, drinks with alcohol on it ? Tasted like juice ... as soon as we arrived the couldn't even find me on the guest list and not the best way to treat customers.... the view is amazing even tho everything else wasn't worth it!
  15. EJ

    EmilyJ

    Essex

    4 reviews

    1.0

    4 reviews

    Dined on April 30, 2022

    overall1food1service1ambience2
    Didn't have our booking when we arrived Missed meals when putting through our order. Waiter didn't apologise Management had to be involved. Money deducted from bill. Will never return Food was awful and not as described on the menu.
  16. BB

    BBBarlow

    London

    22 reviews

    vip
    2.0

    22 reviews

    Dined on April 26, 2022

    overall2food2service2ambience4
    The only really good thing about this restaurant is the location and view. Poor disorganized slow service and below average food.
  17. SC

    SheilaC

    London

    10 reviews

    3.0

    10 reviews

    Dined on April 23, 2022

    overall3food3service3ambience3
    It was average experience. We sat near the place they stack all the half eaten food which wasn’t pleasant Had lovely view of Tower Bridge as well Service was moderate Food average I mentioned it in the booking was my daughters birthday but they didn’t do anything for her.
  18. TE

    TEMITOPEO

    London

    2 reviews

    5.0

    2 reviews

    Dined on April 20, 2022

    overall5food5service5ambience5
    Nice environment and nice food. Easy to get to by public transport
  19. OT

    OpenTable Diner

    London

    2 reviews

    1.0

    2 reviews

    Dined on April 11, 2022

    overall1food1service1ambience3
    Service was really bad, waiters do not care. We ordered some desserts and coffee. The desserts was really bad. It was the worst experience for us in London
  20. GW

    GaryW

    Hertfordshire

    1 review

    4.0

    1 review

    Dined on March 29, 2022

    overall4food4service4ambience4
    We didn’t give 5 star ratings, as the restaurant did not have our booking. I had to show them the booking email so they would let us enter.
  21. JO

    JasmineO

    London

    2 reviews

    5.0

    2 reviews

    Dined on March 28, 2022

    overall5food5service5ambience5
    Went for my boyfriends birthday. They gave us the best seat with a view and brought over a complimentary cheesecake that said happy birthday on it.
  22. MD

    MaryDia

    London

    10 reviews

    3.0

    10 reviews

    Dined on March 27, 2022

    overall3food3service3ambience4
    Went for Afternoon Tea with my sisters, Mum and I. Overall I would say it was just ok. We was running slightly late when trying to call the venue to let them know there was no answer. We enjoyed the sandwiches and scones very tasty! The desserts however not all of us enjoyed unfortunately. The hot water for the tea was lukewarm, we requested for it to be hotter which our waiter had no problem at all doing. Service was quite slow and bit difficult to get the attention of a waiter, maybe due to the fact it was a bit busy. But when we did recieve service it was great, a couple of hiccups (missing teaspoons for the tea and spoons for the dessert) which was quickly rectified. Views are wonderful. We would probably go back to try their main food. However it was a lovely afternoon out with my family.
  23. OT

    OpenTable Diner

    Glasgow

    1 review

    1.0

    1 review

    Dined on March 27, 2022

    overall1food2service1ambience4
    The manager out side seated area was unprofessional rude and had no people skills
  24. JO

    JaneO

    London

    17 reviews

    2.0

    17 reviews

    Dined on March 26, 2022

    overall2food1service1ambience2
    To be quite frank, the only reason it was 2 Stars was for the view. The service was terrible, believe me I know that there's a shortage of staff in hospitality as my son works in the industry, but walks-ins should not be allowed if there aren't' even staff members to look after the bookings. The Afternoon tea was nothing like the 'menu' that we were shown on booking. The sandwiches were hard on the edges, the scones were dense and stodgy and the sweet 'treats' on the top were disgusting. Fluorescent lime green featured heavily which is never a good colour for food in my humble opinion. We were there for 5 1/2 hours, no because we were enjoying it so much but because we were begging to be served, had to repeatedly ask for the table to be cleared etc. They then had the audacity to add £28 (12.5%) to the bill which we immediately removed. Very very disappointed.
  25. SR

    StephanieR

    London

    6 reviews

    3.0

    6 reviews

    Dined on March 25, 2022

    overall3food3service3ambience3
    I booked online and the photos led me to believe we could dine al fresco. The outside area was actually just a smoking terrace.
  26. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on March 12, 2022

    overall1food1service1ambience1
    The experience was terrible. When we arrived with a booking, we were told by the person (seemed like the manager, with a bald head) that all tables were booked and we shouldn’t have been able to book it. Even though the restaurant looked empty and was empty till we left the place (2hrs) later. He was very rude and gave us a table hidden away from rest of the restaurant. It was an unpleasant experience. On top, the food was very poor, tasted old and frozen. Except for the view from the restaurant, which we weren’t provided with, will DEFINITELY NOT recommend it.
  27. MT

    MikeyT

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food4service4ambience5
    The staff at Vicinity was so accommodating to our large group, especially after we had to adjust our arrival time several times due to a late LHR arrival. It was the perfect place to welcome our guests from America, introduce them to tea in an upbeat, vibrant environment that helped them push through their jet lag. The view of Tower Bridge made it even more enjoyable! The food hit the spot as well, and very reasonably priced for afternoon tea in London.
  28. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5
    Venue great , food even better and the view was out of this world ! We will be back !
  29. NA

    NAD8

    London

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5
    Very good location. The afternoon tea was lovely and really good value for money.
  30. TR

    TomiR

    London

    1 review

    vip
    1.0

    1 review

    Dined on February 5, 2022

    overall1food1service1ambience1
    A joke! Food as tasteless aa the drinks menu on an A4 paper!
  31. OT

    OpenTable Diner

    London

    2 reviews

    2.0

    2 reviews

    Dined on January 9, 2022

    overall2food1service4ambience4
    The restaurant is stunning and the views of the Tower London are beautiful. This is the perfect riverside restaurant and the staff were very helpful and attentive. However, my partner and I both had a meal that left us not wanting to return to Vicinity. We both had the vegan burger and it was not very good quality - it left a weird taste in both of our mouths! The menu also didn’t specify what the burger was made of, so we were unsure of what we were actually eating. Appearance wise, the ‘burgers’ looked like frozen chicken breasts! So the look, taste and feel of the meal really put us off. Our friends, however, both enjoyed the club sandwich and would go back, so I guess it all depends on what you are looking to eat.
  32. OT

    OpenTable Diner

    Inverness

    1 review

    4.0

    1 review

    Dined on December 30, 2021

    overall4food4service5ambience4
    The restaurant is excellently situated with views of Tower Bridge, and the lights of London, if dining in the evening. Service was very good, and the quality of the food was good. The menu is rather limited, if you are looking for a finer dining experience, and the prices on the high side, as a 12.5% service charge is added, which you have to apply to the prices shown on the menu. Drinks are highly priced and not particularly good value.
  33. CP

    CliveP

    1 review

    4.0

    1 review

    Dined on December 30, 2021

    overall4food4service5ambience5
    Celebration of my birthday with my family. We had a early dinner booked for 5.45pm so we were offered a choice of tables to sit at as it was not a busy time . Of course we went for the tower bridge view which was fantastic. The people working there were very friendly and we had no problems with the service. Thank you Vicinity for a memorable birthday dinner.
  34. J

    Jaime

    London

    2 reviews

    5.0

    2 reviews

    Dined on December 20, 2021

    overall5food5service5ambience5
    The Afternoon Tea was fresh, plenty of choice and the service was outstanding, thank you for a lovely day.
  35. EK

    EvaK

    London

    1 review

    5.0

    1 review

    Dined on December 15, 2021

    overall5food4service5ambience5
    Beautiful views of Tower Bridge and exceptional service. As it got better, the lights made it look even more stunning. The actual afternoon tea was alright, but views just beat everything.
  36. OT

    OpenTable Diner

    Kent

    3 reviews

    1.0

    3 reviews

    Dined on November 12, 2021

    overall1food3service1ambience2
    Even though it was a Friday evening the restaurant was barely a third full yet upon entry we were offered a table next to the automatic doors on a wet and windy November night. Remember, this restaurant is next to the River Thames! Politely asking to be seated at one of the many empty tables in a more convivial part of the restaurant may have had a negative impact on the service offered thereafter. The surly staff offered no real greeting. It took what seemed like an age for anyone to take a drinks order and then a similarly long period for the drinks to arrive. In the meantime no table water was offered. Perhaps I should have been more direct but catching the staffs eye seemed difficult. Perhaps it was because their attention was focused on the group of 6 ordering large quantities of expensive drinks on a table in the other half of the restaurant? Food orders eventually taken, our drinks finally arrived. No banter, not even a smile. Drinks delivered and waiter disappeared. Fine, mood set. Even we see the waiters head towards our table with 3 plates of food but they do not come to our table rather to the table of 5 next to us (three plates remember). The plates were obviously similar to those which we had ordered but it was only when the people asked about the other two plates and the fact that one of the dishes was clearly wrong that the staff realised that this was not there order. The waiters picked up the plates and took them back to the kitchen on the other side of the room. One minute later the same plates were carried back out and presented to us as if nothing had happened. No explanation, no apology!! In our shock, none of us thought to consider at the time whether anyone had considered whether their behaviour contravened any Covid guidelines. Of course by the time our food arrived our first round of drinks were almost finished. No one asked whether we wanted another drink or even checked afterwards whether our food was ok. The forgotten three!!
  37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 29, 2021

    overall5food5service5ambience5
    Amazing food and friendly staff
  38. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on January 3, 2020

    overall5food5service5ambience5
    very good for everything.
  39. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on December 25, 2019

    overall4food4service4ambience4
    Très belle vue et la terrasse chauffée idéal pour un verre avant ou après le repas
  40. PD

    PaulD

    Buckinghamshire

    2 reviews

    2.0

    2 reviews

    Dined on December 22, 2019

    overall2food2service3ambience3
    We had booked but the restaurant didn't offer us a sensible table and we had to insist on a decent table. There was no cloakroom and the restaurant seemed puzzled that we didn't want to put our coats on the back of our chairs. The service otherwise was fine but the food was below par. Overall, disappointing. Paul

FAQs

Vicinity is rated 3.6 stars by 45 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 3 times today
Google Map for Vicinity

ST KATHERINE'S WAY, London, E1W 1LD

Additional information

  • Cross street

    St Katherine's Way, London E1W 1LD

  • Neighborhood

    Tower Hill

  • Hours of operation

    Daily 12:00 pm–10:00 pm

  • Cuisines

    British, Afternoon Tea, Global, International

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Hotel Parking

  • Public transit

    Tower Hill tube station

  • Payment options

    AMEX, Diners Club, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cocktails, Counter Seating, Entertainment, Full Bar, Indoor Fireplace, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

  • Phone number

    020 7206 7562

  • Catering

    A MELTING POT OF TASTE We’ve got a simple but delightful menu, which takes the best creativity from the streets of London and all over the world, can make any taste bud sing and has a range of dishes to suit any appetite. Whatever your appetite or time frame we have small snacks to feasts for the very hungry, so don't hesitate to give us a visit.

  • Private party facilities

    Vicinity can be hired exclusively for up to 250 guests seated and 300 standing. To enquire about private hire or complete exclusive hire, please contact us. Our unique glass walled semi private dining room can seat up to 20 people or 30 people for a standup canape reception. Perfect for lunches or dinners it has plenty of space to take in the spectacular view of iconic Tower Bridge.

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