Too f--king loud!!!!
Server could not hear us order.
Having been invited to stay with friends in Italy over the summer, my husband and I wanted to take them to a nice Italian restaurant in the area as a thank you. Vespa got good reviews so we decided to take them there. Food was just okay - nothing at all special. Won't go back again.
Service was terrible. I had a reservation and was promptly seated. The waitress did not come to take my drink order. I had to go back up front and complain about not being served. The bread was served cold. The food was mediocre
AC was out inside the restaurant, but fortunately, it was a nice evening and we could dine outside. We've been coming here for decades. Almost always an enjoyable experience and good, if not terribly imaginative, food. The menu hasn't changed in years.
Air conditioner was broken so very hot and food was not cooked well
Thankful there was a back room. The main dining area had a broken air conditioning unit. Food was good although my husband ordered eggplant Parmesan expecting it to come with pasta. No pasta. Restaurant was so hot the red wine he ordered was "hot" so he sent it back. Also, didn't have the cleanest appearance!
This will be quick. Walked in and advised no AC. It's 95 degrees outside. Why didn't we leave? Tried to use the gift card. Was told gift card can't be used on WED Special Nights. Ordered anyway. My Dates Chicken came to us uncooked. Not undercooked...but uncooked. That's just dangerous. Experience was so bad they decided not to charge us for the meal. Good call. Only upside on this one was the poor waitress who did her best to represent her employer well. She got a good tip anyway. Next Tip...Don't go to this restaurant.
Vespa is a Chapel Hill gem and always they have exceeded expectations with food and service.
First time there and I was impressed. Service was great, food was hot and delicious. Will defiantly return. Our waitress Savanna was exceptional.
Our meals were delicious and our waiter was very attentive. Nice atmosphere.
Will be missed!
My husband and I have been here on many occasions! Weather permitting, their sidewalk dining is truly lovely. We've never been disappointed in the food or the service but this particular evening the wait staff became incredibly busy and detracted a bit from the overall dining experience. The young lady, Savannah, was doing an awesome job trying to take care of everyone's needs! This was an isolated experience for us, since usually there is plenty of competent and friendly wait staff available.
Wonderful food, friendly staff. Great deal on Wednesday nights. One of my favorites.
Hearher was our server and she was outstanding. the food was so good, they take pride in using food from their own garden. everything was perfect. authentic Italian, not fake like olive garden.
Wonderful Italian food at Vespa with a friendly server who was very attentive. We had the Veal Scaloppine Piccata and Pork Loin entrees. Both were excellent. Our server made a great recommendation- the chef special dessert - a Peach Panna Cotta that was amazing, just the right balance of sweetness. Bar service requests were accomplished with a dash of clever personality. Really nice evening and I would definitely recommend.
My husband and I absolutely love this little restaurant and they have a wonderful menu - especially of you love salmon . The wine is good too . Not to mention that we went on a Friday night and the Franklin street area was a good experience . Its very quaint and cozy and I surely like the calmness of it all - totally good for a date night but it also welcomes good behaving kids.
The food was rather bland. Glad I had a Groupon because I would have been upset to pay that price for the quality of the food
It is a delight to have such a wonderfully delicious restaurant in our area!
Great for sitting outside in the evening--just like Rome!
New waitress Heather was amazing. Knew menu and made great recommendations. While food good as always, her personality totally sold the experience. We will be coming back and requesting her as our waitress.
Pleasant, relaxing, unpretentious character. Dishes consistently rich and well-executed, from the gazpacho to the main courses. Reasonably priced. We keep coming back.
I love Vespa...its excellent food, at a reasonable price, with unpretentious and attentive service...all at a very reasonable price!
The service here was lackluster and awkward, the server was just weird and disappeared for long periods of time. We waited nearly 10 minutes before someone came to the table and the party beside us actually got up and left. We actually found some comedy in the situation it was so bad. The evening was cold but we were sat outside, no one ever asked if we were comfortable. We ordered from a pre fixe menu and food was mediocre at best; covered in parsley and tasted reheated. My entree had a hair in it and after that I was fed up with this place. Drinks sat empty on the table for a long time, maybe because the servers were also cold when they came outside. We never got our desserts (not that we wanted them). Our server actually disappeared partway through the meal and was replaced by someone else. We paid and left unhappy and would never recommend anyone dine here. I contacted the manager to give him a heads up about the situation and he kindly (and unexpectedly) offered us a gift card....that never showed up. Mismanagement will cause this place to close up fast.
Vespa is a wonderful restaurant and consistently has terrific service and food!
Food fresh, very good. However, waiter completely inattentive and construction work going on the restaurant during lunch.
We love Vespa and go there every time we are in Chapel Hill. Fra Diablo sauce is great; also like the clams as an appetizer. Highly recommend!
My date had the crab ravioli and I had the pork shank with the feta and polenta. Both dishes were very good. Portions we're adequate for both.
We ate outside, so you have to deal with a bit of street noise. But we've eaten outside here before and it was quite pleasant eating outside. For drinks, my wife had the European Cosmo and I had the Aperol Spritzer. It was like I was back in Venice. We both started with the Insalata Festiva. It was excellent. My wife had the fish special and I went with my menu favorite; Penne Al Fumo. Again, both were excellent. We topped off the meal with the tiramisu. We had some of the best tiramisu on a recent trip to Venice. If this wasn't a tie for the best, it was an extremely close second. We were well attended to by all the staff and the combination of food and service is one reason this is one of our favorite Chapel Hill restaurants.
We ate dinner at this restaurant using a discount coupon for two entrees. We showed the coupon to the server before ordering to make sure she was aware of it. She then recommended wine because it was ½ price that evening, which we ordered. The meal itself was good, but not what followed. After the meal, the server took the coupon, after which the manager came to the table and informed us that we could either pay for the wine at ½ price or use the coupon, but not both. In effect, accepting the ½ price wine cancelled any benefit of the coupon. We acknowledge that the fine print of the coupon stated that it was not to be used with other discounts. Our complaint is with the way the miscommunication was handled. The manager stated that the server should have made us aware that we could not use both discounts, and apologized, but would not adjust the bill. She said she would ask the owner, who then came to our table. He repeated that if we wanted to use the coupon, we must pay full price for the wine, saying that he would lose money if he discounted both. When we asked why the server offered the wine discount after we showed her the coupon, he also acknowledged that she made a mistake, but was unwilling to take responsibility for his employee’s error. As the owner, he could have easily discounted the wine and said he would have a talk with the server, or made some other accommodation for the fact that we were misled, however unintentionally. He said we could use the coupon at a future date if we wanted the wine discount. It is completely unacceptable for the owner of a business to acknowledge the mistake of an employee, then be unwilling to accept any responsibility for that mistake and accommodate a customer for the misunderstanding. This completely spoiled an otherwise nice evening. Instead of absorbing the loss of a few dollars for the good will of a customer, he chose to alienate us. We will not be eating at this restaurant again.
Enjoyable night out with friends. Had three different pasta dishes and all were overly sauced; albiet delicious and a bit overpriced. Excellent ricotta cheesecake and capuchino. Wednesday half price entees are a good value. Won't rush to return but will come back .
Very good food for a reasonable price. Fast service!
Absolutely delicious and very authentic. Try the scottata appetizer, it was amazing! Great service, lovely ambiance.
I'm sure dinner on a "normal" evening would have been a better experience but I went specifically to have a spot to watch the NCAA basketball chapionship game. I made the reservation but it wasn't until I got there did I read on the sign that they had a fixed menu that night for $30. That's the reason for my rating. Vespa ended up not having a crowd. It was probably the only restaurant on Franklin Street that wasn't busy that night.
The hostess was cranky and the whole place had a stressed vibe. But since I knew every other place in Chapel Hill had a wait line, I knew i had to stay. The food was okay. I was told the pasta was made fresh but found it ironic that there were boxes of pasta in the kitchen that could be seen from the dining area.
I've only been to Vespa twice and both were to watch the championship game that the tarheels were in. The first time last year was an open menu and the place was packed, not so much this time. I would recommend not having the expensive fixed plate. I think it hurt you that night. I even observed a group walking out after they were seated. They too were probably surprised by the cost. My dinner with drinks and the included 20% tip cost me over $60. Won't be going back for the next UNC game.
I enjoy having business lunches at Vespa; it is never too crowded and the food is excellent! Our server was very efficient and also attentive but not too much! Very nice! I also enjoy the lunch menus at a very good price!
I love this restaurant because I can always hear what is being said. The food is cooked fresh and everything is homemade & is delicious, seasoned well, without being overbearing. It is a friendly, comfortable place for me to visit.
Food was just okay. Little things could be greatly improved. Better bread, olive oil and balsamic vinegar.
Food took 50 minutes to arrive
We had a wonderful birthday evening and the food was delicious and the service was gracious.
Poor service. Food served cold. Will not return. Too many other good restaurants to go to.
My wife and I have eaten at Vespa's several times but this experience was horrendous. They were obviously short on staff and didn't attempt to hide their frustrations. Our entrees actually arrived BEFORE our drinks. My entree was decent but the potatoes were on the cool side and my beer was on the warm side. I am usually a very generous tipper but barely exceeded 10%. Bottom line, we will not return to Vespa anytime soon.