We were visiting the Springs for our anniversay. We strolled by the Vault and decided to make a Saturday evening reservation. We were extremely pleased we did. The ambience, service, and, of course, the food were all wonderful!
Vegas level elegance in downtown Hot Springs. Top notch service and food!
The food was excellent as always!
We had friends with us and this was their first visit to the Vault. They were not disappointed. They enjoyed the food the service and the ambience. The evening was great fun for all of us.
We brought some friends who had never dined at the Vault. They loved it, too!
My chicken was as good as any I have ever had! Wonderful cocktail list and innovative menu. Can’t wait to come back!
Fantastic setting, exceptional service and outstanding food!!
We thought Vault was a wonderful experience. The food was pricey, but delicious. The service was on the slow side, but we enjoyed talking and the experience.
Atmosphere great. service, the best, food was prepaired as ordered.. thanks Aaron ! one of my favorite spots ever.
We’re from the Chicago burbs, so we’re used to very good restaurants and lots of them. We saw good reviews and the menu with pricing online. The food is imaginative and crafted to perfection. Professional wait service in Chicago and locally is a rarity. Frankly we’re tired of being greeted with “so how are you guys” and presumptuous staff. Our server, Dianna (Di), should open a school to train professional, up scale servers. Professional, charming service which completed the fine dining experience.
Classy restaurant with amazing food. The host thanked us more than once for coming in for dinner. He was cleaning the back door when we arrived. Got to love a man with a Windex bottle!
I had the petite filet that was cooked perfectly. It came with asparagus and the best mashed potatoes I ever ate. Husband had the Red Snapper over rice. He said it was very good. The dinner rolls were a nice sweet surprise. We devoured them. Baklava and homemade lavender ice cream for dessert. It may be worth a return trip to Hot Springs just for that ice cream.
Service was prompt and courteous. We ate early so the restaurant wasn’t too busy.
The service was lousy, the food was overpriced and it was an overall miserable experience.
The best food in Hot Springs! Our server, Jess, was awesome. The rolls are to die for! We will be back!
You would have a better experience at Outback. Undercooked items. I think the kitchen needs more focus on quality. The music is ridicuously loud and not needed. Wait staff is friendly; however, the food needs to be the star.
Had reservations for a 5-Course Chef's Tasting for four. The ambiance was superb, as well as the food and service. I would highly recommend the Vault for a fantastic dining experience.
We had an absolutely amazing dinner at Vault! Our waitress Diana was superb. Randy came by and visited with us. I had the filet and my husband had the N.Y. strip and they were cooked to perfection. The ambiance in the restaurant is so nice and each and every staff member was friendly and helpful.
We will definitely be back!
The Vault is absolutely beautiful. However, the acoustics are poor, and the music was very loud. We had reservations at 8:30, and received our wine about 45 minutes into our meal. Our food came about 9:45, and we didn’t finish until 10:30. The French Onion soup was the best I have ever had. Absolutely delicious. The decor is beautiful and very different from other restaurants in Hot Springs. The service was ok, however, when we asked about the music, we were told it is always loud. I will try the restaurant again, mainly because of The French Onion soup. But definitely will come earlier.
Most unique wonderful restaurant that I have been too in years....A must if you are in Hot Springs....Fabulous!!!!
Thought the amtopshere was great. Food prestentation was awesome but lacked execution. My entire dinner was rubbery and cold.
Carla, our server was so patient to explain everything probably more than once. Randy, the manager was very cordial and even treated us to the most excellent tuna appetizer i’ve had in a while. The only negative and it’s minor is i had 3 martinis and they just weren’t as good as the bartender’s at Sham’s J and S.
The ambiance was terrific. The backlit menus were cool. The lighting in general was nice. Ran into 8 friends while there. I regret not getting the lobster stuffed with crab. I will next week if available! Oh, and the rolls were great.
Excellent pork, salmon, salad and wine. Prompt service. Weird interior decorations and distracting digital art.
Food was good except my husband had the prime rib and it was cold, the waiter said oh sorry and walked off, But the head waiter made it right he went over and beyond to make him happy. My salad and scallops were amazing and so was The filet my sister in law had 💕
My favorite restaurant by far. Excellence in food and service and love the ambiance. This is Ho Springs finest and the chef is superb.
Fairly expensive with wine, etc. Enjoyed the meal and great service.
Good food and atmosphere
My steak was just "ok" and service was a little slow but it was Derby weekend (Friday before) and they were busy. But other than that, the restaurant was AMAZING, staff was so nice especially the bartenders Mikey and Justin! The smokin' martini's just made the ambiance at the bar extra special while we waited for our table (we were early). Loved this place and definitely will be back on our next visit to Hot Springs!!!
Thanks for a great night!
Atmosphere and food were excellent. We will definitely be back
Great restaurant! Food was delicious and the decor is wonderful! Only negative is the noise level! Would probably help if there were some draperies or soft materials to absorb the sound. Great for dining but conversation is impossible.
I ordered the strip & was told it was the thicker cut than the ribeye
What I was served was maybe a 1/2 in thick aka wal mart cut full of gristle & terribly trimmed. There was some decent seasoning but that’s it. For $40 + I expect much better. Unfortunately this is the second time I’ve had a bad steak experience at the Vault. I will be hard pressed to go back with other quality restaurants in Hot Springs serving good steaks.
Lovely atmosphere. And pleasant server. Tables are closer together than I would like . meal selections a varied, changed from my last visit. Still excellent.
My husband and I went for his birthday/our anniversary. We had heard good things about The Vault- as far as food and ambience. We thoroughly enjoyed our whole experience. Our waiter, Chris, was outstanding with just enough info about the different selections of food, as well as wine recommendations. The manager, Scott, came by a couple of times and visited as well. We went on a Tuesday night, which was one of their slower nights, but it just made everything more wonderful. The steak was cooked just right, the smoked corn was to die for, and the dessert - oh MY!!!! The care and thought that has gone in to this renovation is truly outstanding. I am so thrilled someone has taken an interest in our historic Hot Springs and is loving it back from destitution.
Strongly recommend this unique and wonderful dining experience!
Reservations at 8:00...seated at 8:30...took that long to set a table...ordered at 9:00...served raw bread...finally food at 10:00...mediocre taste...ambiance loud & seating very in comfortable...owner more concerned with light-up menus and drinks...highly dissapointed!
Some of the best food I’ve eaten. Great atmosphere. Service was great. Really nice place
The ambience was outstanding. Food was great. Roasted potatoes were done to perfection with just enough crisp. Filet was tender and tasty. Coltons baklava was different than traditional baklava but delicious
As usual the Vault gets better with each visit, with the exception of noise level, not the quite to medium buzz of conversation you expect in a venue of this level but an overwhelming roar which made conversation at 2 top table extremely difficult.
Love this place. Good drinks, good menu options. Sorry they did not have the Bison short ribs this time, but looking forward to the new spring menu.
I have a 5:30 pm reservation. I got there for 5 pm. The place was pretty well empty. Evidently early dining is the way to go. I was seated immediately. I had a very attentive, professional server. She made recommendations, I chose a salad with heirloom tomatos, mozzarella cheese medallions, balsamic vinegar and caviar for starters. The entree was a 6 oz filet medium rare, asparagus with hollandaise. I must be a light eater, because it quite nearly more than I could eat. I have a nice table wine. For dessert I had strong black coffee, and baklava with homemade vanilla bean ice cream that I swear was the best ice cream I have ever eaten. Seriously. OK. It was pricey. This is a fine dining experience and lived up to the fine dining experience. But please do get ready for a heavy bill. But for special occasions well worth it.
Anniversary dinner at Vault. Decor and ambiance are outstanding. Menu options are plentiful and our steaks were perfectly cooked. The prices are what you expect from a top notch restaurant. Our waiter Chris was truly outstanding going out of his way to make our dining experience special. Thank you Chris and everyone else at Vault for making our 50th anniversary even more special.
Came from Long Island and it was well worth it! The tapas was extraordinary!!
Great overall experience! The food and service were superb. Also the manager was engaged with the customers and even suggested taking a picture of us in the old bank vault. Highly recommend the Vault to anyone traveling to Hot Springs
The food was amazing. I had the scallops and loved them. My husband (and two family members) had the steaks with the shrimp sauce. When I got the tab, I was surprised to learn each sauce was $12 apiece. Still very good. I used the leftovers to make a pasta dish when I got home. Bradley was our waiter and he was very friendly and knowledgeable about Hot Springs. He gave us advice about where to go and what tp see. He gave TLC to our table/group and it was very much appreciated! :)