Vapiano - Grand Central Toowoomba

Vapiano - Grand Central Toowoomba reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alana

   Queensland1 review

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   I ordered the fusili spaghetti bol and asked for no parmasean and paid for mozzarella and it came with parmasean cheese im allergic as i stated when I ordered it, so im definitely not happy about that! It took 25 minutes to get the servers to fix it and bring it back to me, then when I recieved the new one it was cold and had no taste what so ever. My husband had the chili pizza and he said was absolutely delicious. I asked for a jug of softdrink, they didn't give any cups to have it in and just put 2 straws in the jug. I used to love coming here but it has really gone down hill. U can't get anyone's attention like you used to be able to and I've gone at even busier times and not had a problem get staffs help. I will not be back again.
   

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2. P

   Paul

   Sunshine Coast4 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service and food quality has been deteriorating over the past few years. With our last visit, we waited 45min for our order, (4 people) on a night the place was really moderately busy. Only 3 arrived after 45 min and we waited another 10 for the fourth. The pasta was sticky, not soft and tender and after having to wait an additional 10 min, the fourth dish was missing key ingredients. Was a really disappointing experience, but not the first time we had to wait that long or the food quality being poor. Might be a reason why we dont go there more often.
   

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3. S

   Shaun

   Queensland2 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Warm friendly atmosphere and the food was delicious!
   

   Vapiano - Grand Central ToowoombaResponded 6 days ago

   Hi Shaun, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon🍕☺️
   

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4. L

   Leah

   Brisbane2 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   I was quite disappointed with Vapiano. The food was average, albeit overpriced. The tables inside have these weird inserts in the middle which become a barrier between you and your partner, and they have stools rather than chairs. Not very conducive to a relaxing, comfortable dining experience. After dining at Vapiano in Melbourne (which was lovely) this was a let-down. I won’t be back.
   

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5. S

   Shaun

   Queensland2 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All round great experience! We will definitely come back again!
   

   Vapiano - Grand Central ToowoombaResponded on April 14, 2025

   Thanks for your review & feedback Shaun! We look forward to seeing you back again soon 😊
   

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6. G

   Greg

   Queensland1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The younger female waitress was a bit rude but all the other staff were excellent The food was better than the Brisbane store Definitely will be back
   

   Vapiano - Grand Central ToowoombaResponded on March 3, 2025

   Hi Greg, thank you for providing us with your feedback. We have passed your feedback on to our team. We're pleased you enjoyed dining with us, can't wait to see you back again soon 😊
   

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7. C

   Cass

   Queensland1 review

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful meal. Great value and amazing service.
   

   Vapiano - Grand Central ToowoombaResponded on February 10, 2025

   Thanks for your review & feedback Cass! We look forward to seeing you back again soon 😄
   

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8. T

   Tony

   Melbourne3 reviews

   4.0

   Dined on January 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Good food, reasonable prices and helpful staff. The only thing I didn't like was the option to use the QR code. This takes away some of the experience.
   

   Vapiano - Grand Central ToowoombaResponded on January 24, 2025

   Hi Tony, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon 🍝
   

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9. V

   Vincent

   Queensland1 review

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food, will definitely go again.
   

   Vapiano - Grand Central ToowoombaResponded on February 3, 2025

   Hi Vincent, thank you for your feedback & review. We can't wait to see you again soon! 😄
   

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10. L

    Leanne

    Queensland1 review

    5.0

    Dined on December 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love going to Vapianos! The food is great, the atmosphere lovely , the staff are always friendly and helpful. Good value and good fun!
    

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    Vapiano - Grand Central ToowoombaResponded on December 27, 2024

    Hi Leanne, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon 🍝
    

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