Urbano Mexican Kitchen & Bar
I got to Urbano all the time, multiple times a week. The food and service has gone down hill and last night was especially bad. I understand it was taco Tuesday and a bit hectic but I waited over an hour for my 4 tacos that were all over salted to an unbearable level. Not only that; but the size of the salsa is now three 1oz small containers when it used to be a bowl. It’s ridiculous to even have to pay for chips and salsa when I can go to Mesa and get them for free. I asked if we could have more since we were waiting so long and I was informed they no longer give free refills on the chips and salsa. I was also charged for sour cream that I never received. I couldn’t find the waiter to tell him to take it off. It was all around a terrible experience and I am extremely disappointed in the direction Urbano is going.
The waiter was extremely unprofessional. He was standing and speaking so relaxed like he was talking to his friends. When he took out order he was tried to memorize it instead of writing it out on a paper. Then he came back like 3 times asking what was the thing that we ordered. And he also did that with the table right next to us. Then the food was really bad. The rice was soggy and tasteless the same with the beens. I was expecting good quality food for the price. The waiter also asked if we wanted chips and salsa but never told us ahead we were gonna get charged for it. When we were done with our food and payed he never came back to pick up our plates. The manager had to do it for him and as we walked out, the waiter was at the door just chatting with the host.
Overall great experience. Food was fantastic. We were seated near a large group so the noise level was a bit high. Had two margaritas. The mango was decent. The original was better. Guacamole was amazing and the cod tacos were very good also. Ambience was very nice with the dim lighting. Will definitely return.
As usual a great night at Urbano! The food is always fresh and delicious - make sure to get the guacamole. Taco Tuesdays are the BEST!
Server was generally inattentive, maybe had too many tables to cover. Entree order took over 35 minutes to arrive, they apologized twice but of course I had to pay full price. Good guacamole, but I thought small amount for the price. My wife’s plate was served 7 mins prior to mine, a huge pet peeve of mine to not be both served at the same time. 1st visit here, won’t be back.
Great food, service and ambiance.
Not the first time there the tacos are great but this time we ordered 2 meals one came out on time the other meal came out AN 1/2HOUR LATER. with nn retribution. Very disappointed
Food was excellent service a little slow. Pretty sure the server was fairly new so not her fault
Great place - glad we found it - not your typical Mexican restaurant
Also very happy to see they can accommodate Vegan and Gluten Free diets
First experience was brunch and it was fantastic. Our waiter made fantastic recommendations.
Food was mediocre. Dined with Urbano Mex a few months ago had the same exact meal. Guacamole carne asada tacos organic margarita. Although the tacos were cold last time they had flavor. This meal was a disappointment. Service was also poor. I had to track down the waitress to order.
The food is always good. The bar is lively and a great place to watch a game and hang with friends! There have been times where I waited a while to be seated despite a reservation, but not this time. Well done.
Our food was absolutely delicious! My only complaint is that they no longer muddle the cucumber basil margarita that they offer. I asked the server to have the bartender muddle it more and he came back a minute later and nothing more was done. I then flagged down the manager and asked him and he did it right at the table for us!
We had a great time. The experience could not have been better. Came with neighbors and even though we all live in Bethlehem we felt like we were on a vacation or excursion. Already making plans to return. FUN.
We LOVE Urbano! Food is fresh and delicious. Order the tableside Guac - you won't regret it. If you are a meat eater - the short rib taco is a MUST TRY! Does get busy so order a cocktail and be patient - it's worth it!
Urbano is a great casual place to go with friends, family, or event on an intimate date. Taco Tuesday is definitely worth the price and there is a very good variety of types of tacos. Their margaritias are amazing, especially if you like them a little on the stronger side! I would definitely recommend giving this place a try!
Ambiance was nice but food left something to be desired for the price. Guacamole was good but severely lacking in quantity. Tacos were okay but chicken in them was like something you'd get from a can. Service was kind but we waited too long for a reserved table because of a "glasses shortage." Waiter was nice enough but not on the ball.
Food was amazing and our waiter James was great. Was very attentive and and one of the better waiters I have had.
urbano was wonderful as always! love this place! excellent mojitos and tacos!
This is the best Mexican food I've ever had! Such great service and atmosphere.
Manager was very helpful and polite. Great margaritas and good food. I recommend!
Great as always
Wonderful service in great dark sultry ambiance room. Nice bar. Food was good we had carnitas tacos and the rice bowl. Dessert was yummy as well. Sweet corn could use some work. It had nothing on awshucks...or even Chili's corn. Needs more, perhaps lime cheese or spices or all three. I love you Margarita was delicious!
Atmosphere is top on the list for this restaurant.
Food and Drink: Guacomole is crushed tableside if you're into that kind of thing. A nice selection of Tequilas makes the drinks you order even better.
Service is friendly and accomodating.
I have been to Urbano a few times and have enjoyed it very much. I was there Saturday evening with my husband and the service was poor. The margaritas were also not as good as when the place opened. They were very syrupy. The queso was gritty and not smooth. Im disappointed that it isnt as good as it was just a few months ago!
Rice/bean/mushroom/broccoli bowl with no seasonings at all!! Boring even with guac and sour cream. How about those great Mexican seasons?
I enjoy there food and there drinks a lot. But Saturday night was a different story. The tacos were just okay and they did not even mix the guac when we ordered it! The server was very pleasant and nice and thanked us for our patience on wait time from the host to getting our meals and drinks. We decided at the end to pay our tab and go to the bar for one last drink and the bartenders were extremely nice and they were quick in serving us as well. I am hoping the service was just because it was a Saturday night and will still give them another chance at some point.
Food was great, drinks were not good. My mango margarita was warm, and had way too much syrup.
This was my second time there. This second experience was awful. The service was slow. I asked for guac and chips and it never came, but my meal came way before I could get the guac. Every time we ordered drinks the service was slow. The waitress seemed a little too distracted and never really came to check up on us or if we needed anything.
Awesome food as always and our server Liz was fantastic!!
Urbano was fantastic!! My friends and I met for lunch and we all loved our food. The homemade guac was great-loved the pestle and mortar, very cool touch. The food was all unique and nothing like the typical Mexican food I'm used to. Definitely would recommend.
If you enjoy super service, a cozy atmosphere, delicious food and tasty beverages, this is the place for you! Highly recommend one of the rice bowls - A generous bowl filled with your favorite Mexican goodies, served hot!
Our server was clueless. He did not the answers to several questions that we asked. More importantly, the tacos were cold and the shells were soggy.
Environment is nice. We much prefer Mesa (the sister restaurant) to Urbano. The shared menu items just do not compare to Mesa. Server was very friendly.
Went there for my besties birthday and we had a great time. The food was good, especially the homemade guacamole 😋. I would go back again just for that. Our server Miguel was very nice and polite and was a great server.
lovely restaurant. very noisy,hard to have conversation.
Our waiter was very nice,but spoke way to fast with hard to understand his words.
food was good.
very cramped table.
FOOD IS AMAZING!! Tons of choices all were fabulous. Definitely some of the best food I have ever eaten!!!
Wonderful place to dine at and we are never disappointed 💜
One of the best places to eat around! Highly recommend!
Service was not that great. Food was ok. Prices were good. Ambiance was great.