Upstairs at The Ace Hotel

4.5
116 Reviews
$30 and under
American
Perched on the rooftop of Ace Hotel Downtown Los Angeles, Upstairs; eclectic, all-day menu is cultivated to complement the vibrant atmosphere of our open-air home, with cinematic city views stretched out in all directions.

The health and wellbeing of our guests and staff is our highest priority. We have implemented CDC and local mandated protocols to keep everyone safe, including limited seating, heightened cleaning and sanitizing, as well as contactless menus. Please note: all guests are required to wear a mask upon entry.

* Kindly note that all reservations are held for 15 minutes. Your entire party must be present
* If we see that you have made multiple reservations for a big group, we will only honor one reservation as we are required to adhere to the CDC guidelines at this time.
* Once seated, your reservation time is 90 minutes to enjoy your experience.
* The last reservation can be seated 90 minutes prior to closing

Thanks for coming to hang out with us!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 116 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.2
food
4.4
service
4.6
ambience
4.2
value
Noise · Moderate
86% of people would recommend it to a friend
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M
Merlee
Los Angeles
4 reviews
Dined 3 days ago
Overall5food4service5ambience5

Amazing service.

GF
GabrielleF
1 review
Dined 7 days ago
Overall5food5service5ambience5

Bartenders were amazing! Drinks were great. Surprised it was a hot tub!

MI
MISSA
Los Angeles
1 review
Dined on April 3, 2021
Overall2food2service2ambience3

I won’t be going there again!
It was my bday and the guy at the door barely let me in cause on of my friends was a few minutes late, he almost gave my table away.

The waiter was nice but the food on the menu is so boring and the seafood was not good.

GA
GraceA
1 review
Dined on April 1, 2021
Overall3food3service2ambience3

Waitress took to long to serve food. It was not busy to say they might be back up. Waitress not friendly at all.

CB
vipCharlesB
Los Angeles
1 review
Dined on March 28, 2021
Overall5food4service5ambience5

The service was excellent excellent and
I appreciate that they accomodated our seating request. Thank you.

VV
VivianaV
New Mexico
6 reviews
Dined on March 28, 2021
Overall4food5service5ambience3

Staff was amazing. As a guest of the hotel they accommodated my change in reservation time. Only issue was I would have preferred sitting on the lounge side as opposed to the pool area. Server helped my my bday bday special by helping me deliver a fun clue for our scavenger hunt. Top notch. 💎

LF
LisaF
San Francisco
1 review
Dined on March 27, 2021
Overall5food3service4ambience3

Staff and spot was great. Wish there were more food options. Also, on the weekends, it feels like the bar tenders have a hard time moving drinks. Took a while to receive ours.

CD
CDfromSB
New England
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

Great view, tasty appetizers, good spot for a date night!

OT
OpenTable Diner
Los Angeles
16 reviews
Dined on March 27, 2021
Overall5food5service5ambience5

Great service great good drinks are bomb

MH
MarkH
Los Angeles
1 review
Dined on March 27, 2021
Overall4food5service4ambience5

The food and the service once sat at our table was excellent. However, when getting to the table, the hostess was a bit curt and unhelpful. No welcoming attitude or warmth. She was also slow and there was a long line even though the space “upstairs” was nearly empty.

DN
DanielN
Los Angeles
4 reviews
Dined on March 26, 2021
Overall4food5service3ambience3

Covid safe. Great food. Romantic ambiance. Definitely will come back.

OT
OpenTable Diner
Los Angeles
1 review
Dined on March 24, 2021
Overall5food5service5ambience5

Great food and nice ambiance!

TW
vipTemoorW
Los Angeles
8 reviews
Dined on March 21, 2021
Overall3food4service5ambience3

I use to come here a lot so was excited to come back. We showed up earlier than normal but as we got up the elevator we were sat in the corner near the elevator kind of away from everything.
There were some seats open as I went to the restroom. I didn’t want to disturb the waitress to move us so we just enjoyed where we were and rushed the experience of the Upstairs.

OT
OpenTable Diner
Los Angeles
1 review
Dined on March 21, 2021
Overall4food3service4ambience5

I will like a little bit more options on the menu

SA
SylviaA
Los Angeles
3 reviews
Dined on March 21, 2021
Overall5food4service5ambience4

With the pandemic, it's been difficult to find places for birthday celebrations, etc. The Ace Rooftop was the perfect option for my friend's birthday. The staff was incredible, and even accommodated our request to move to a different table (very generous, given the COVID "rules"). I love the food at the Ace, and was not disappointed... I just wish the menu was a bit more "robust." I'm sure they've had to limit it due to the last year's circumstances, though. Overall, very pleased.

JS
JarodS
New York Area
1 review
Dined on March 21, 2021
Overall5food5service5ambience5

:) loved it - everything was great. will be back soon

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on March 20, 2021
Overall4food5service4ambience5

Anniversary

JL
JLP3
1 review
Dined on March 19, 2021
Overall5food5service5ambience5

Great service, really liked the atmosphere here.

RG
RockeyG
1 review
Dined on March 18, 2021
Overall3food2service1ambience5

Service was bad on a Thursday night. Good drinks. OK food. Lovely views and scenery though.

JE
JerryE
San Francisco
3 reviews
Dined on March 14, 2021
Overall5food5service5ambience5

Good quality food. Everyone was happy with their food and the drinks were great.

The ambiance and the rooftops views are picture worthy.

n
njnotafoodie
Los Angeles
1 review
Dined on March 14, 2021
Overall5food5service5ambience5

Perfect pandemic-friendly rooftop/outdoor dining experience. Tables were spaced out, staff wore masks and shields, patrons wore masks anytime they got up from their tables. Service was great, drinks were innovative and delicious, and the spinach dip was so good!

Q
Quincy
Los Angeles
4 reviews
Dined on March 14, 2021
Overall5food5service5ambience5

Our server was great and attentive. The drink was made by a gentleman named Bravo (i think) and it was excellent. He had the courtesy of delivering our drinks along with a compliment which was super sweet. The salsa was just the right amount of spiciness and the chicken quesadilla was well worth it. the ambience of the outdoor patio was amazing. the noise level was perfect. i would definitely recommend and also come back another time.

L
Lana
1 review
Dined on March 14, 2021
Overall3food3service1ambience4

Pretty views and good drinks & snacks but service was off, want too busy and pretty sure our server had a few drinks as it took an hour just to get our check and was incorrect after that long wait, didn’t even bother being overcharged just wanted to get out of there after waiting so long.

LD
LorenaD
Los Angeles
10 reviews
Dined on March 14, 2021
Overall3food3service4ambience3

More food options and music. Too quiet.
I don't know if it's the Covid, but it was boring

SG
vipShannonG
Los Angeles
4 reviews
Dined on March 13, 2021
Overall5food5service5ambience5

We had a lovely time! After a short wait we were seated at the best seat in the house, food was hot, and drinks were sweet. Overall very friendly staff and fun evening. It is truly a gem!

OT
OpenTable Diner
1 review
Dined on March 13, 2021
Overall5food4service5ambience5

It was a great experience for being there for the first time. Definitely will go back again.

J
Jojo
1 review
Dined on March 13, 2021
Overall5food5service5ambience5

This is great rooftop bar to hang out with friends or go on a cute date. Definitely a nice bar to check out in downtown LA.

LM
LindsayM
1 review
Dined on March 7, 2021
Overall3food2service3ambience5

Not a lot of menu items for food, more just for snacks. Ambiance was nice. Would be a good place for a happy hour with friends or co-workers before dinner somewhere else.

KO
KellyO
1 review
Dined on March 6, 2021
Overall5food5service5ambience5

Amazing food, service and views! Highly recommend!

AB
AngelaB
1 review
Dined on March 6, 2021
Overall3food2service4ambience4

Everything was overpriced. But view was very nice.

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Perfect. Service was outstanding and the spinach artichoke dip and cocktails were AMAZING. Coming back soon!

J
vipJunie
Orange County
13 reviews
Dined on March 5, 2021
Overall4food4service3ambience5

Great location in the ❤️ of DTLA, skyline view was nice. Very busy, but not surprised, I’m happy that restaurants are open again. Staff followed all safety protocols. Discovered the bar at the entrance to the movie theater which was really cool and the bartender made a great Maple Old Fashion 🥃. I’m coming back for that.

K
Koley
1 review
Dined on March 5, 2021
Overall5food4service4ambience5

celebrated birthday with a great view. tables were spread apart and we felt very safe and comfortable. staff were very friendly even though they were understaffed . it did take awhile for drinks to come out but the views were worth the wait!

V
vipViolet
Baja California
1 review
Dined on March 4, 2021
Overall2food2service1ambience2

We had reservations at 8, got there and they said they have no available tables and to wait a little. After 40 minutes they still didn’t have a table in the patio, so they offered pool side. They seated us and took them a long time to get our orders! We decided to go eat at another place after one drink. Bad service, if I made reservations we should get a table.

SC
SadieC
1 review
Dined on February 28, 2021
Overall4food4service4ambience5

This is a great place to grab drinks and an app with friends. Great ambiance and friendly service. Had to wait in line even though we had a reservation.

AS
ArmandoS
1 review
Dined on February 27, 2021
Overall5food5service5ambience5

Came here on a Saturday night with my date around 7pm for drinks. The ambiance is amazing. With a view of the city, great furniture, and amazing overall feel of the space I highly recommend it for a casual but nice outing.

M
Mike
1 review
Dined on February 27, 2021
Overall5food4service5ambience5

Really cool spot, nice decor, fantastic service, clean, very well stocked bar. Would recommend

JS
vipJasonS
Los Angeles
3 reviews
Dined on February 27, 2021
Overall3food4service1ambience4

Upon entering the elevator needed service. We waited 15m with out any additional accommodation offered for the inconvenience. Server was nice but he was obviously slammed and overwhelmed covering 10 tables alone. Therefore, we were not well tended to.

OT
OpenTable Diner
Los Angeles
1 review
Dined on February 27, 2021
Overall5food2service5ambience4

Great service, views and drinks! The food was subpar, so I wouldn’t recommend eating at the rooftop. If you need a light snack with drinks, the chips and salsa with a side of guacamole will do the trick.

OT
OpenTable Diner
Los Angeles
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

They sat us by the jacuzzi on a big cushion under a heater, it was a nice experience.

FAQs

Upstairs at The Ace Hotel offers takeout which you can order by calling the restaurant at (213) 623-3233.

Upstairs at The Ace Hotel is rated 4.5 stars by 116 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.