When we arrived we didn't know we were supposed to of pre-paid. We were told when your done just come back outside to the hostess and pay. That was weird. Anyone could of just walked out around the corner and not paid. When we got in, it was cafeteria style. They ask what you want and you get to choose from eggs, sausage, bacon, croissant, and pancakes. Once seated a hostess comes around and gets your drink order. Here's the thing though, you are paying $27 dollars and this is NOT a buffet. That one chance at the beginning to get food, that's it and they don't tell you that. Normally when you spend that kind of money its all you care to eat. The hostess that brings you a drink, well that's the only time she came by the table so don't expect refills. Mine wasn't even that nice to begin with. You are paying for the character experience which is ok. Gru, minions, Hop characters, Dora, Diego, and Spongebob and Squirdward. Probably better just to seek them out in the park.