Always a perfect place for dinner. Whether it's a date night or dinner with friends always a great place with excellent food and superb service
Sorry about this bad review, hopefully they can fix this restaurant.
Service was not what you would expect , not knowledgeable on menu or food ingredients and slow and forgetful service. Surf and turf special was horrible ! Seafood was fishy and petite fillet mignon was very small, thin and slightly tough. The worst thing was the mashed potatoes, they taste and look like powder potatoes with a few potatoes thrown in! Most steakhouses pride themselves on the mashed potatoes these potatoes make you feel like you're eating hospital food. Susi was good, calamari was good but a little tough, the cheesecake looks like a small half scoop of ice cream on graham cracker crust.
It tastes pre-frozen and is not very good.
Overall a very good experience. I’ve been asked several times previously and have always been satisfied . On this visit three persons in my party had broiled lobster’s and all were overcooked. I didn’t anticipate that would be an issue having had only good experiences at this place on prior occasions. I know what I won’t order on my next visit
Union has become one of our go to favorites. The food is very consistent and they have a nice wine list. The staff is very attentive and our waiter Christian was no exception. He had a great personality and just the right balance of personality and professionalism. We will be back and will send our friends!
Ambience and decor are beautiful. Service was mixed, wrong entrees were brought to the table. Steak was underdone and sides were cold. No bibs offered for lobster which is normal in most restaurants serving lobster. Had to ask for wet-nap or towel, cold towel was brought to table with lemon . Although coffee was French press, it was extremely bitter. The waiter tried very hard and was good. Prices charged are not commensurate with the quality of food and service at this restaurant. We were terribly disappointed and not sure we would return unless changes are made.
This is our favorite spot by far! We always love our meal and the wine is delicious! The staff is also amazing! They are so knowledge and accommodating! I recommend to people all the time!!
Union Prime never disappoints!!
Our server was great- Our porterhouse for 2 was cooked perfect - could have been a bit warmer when brought to the table - Lobster special was a great value. Pear cocktail was delicious
Delicious, but service was too relaxed... not as attentive as it should have been. It was Valentine’s Day so they were crowded, but it was not the level of service you’d expect at a place like this... will probably not go back.
My wife an i enjoyed Valentine's Day at Union Prime. The food was great, the service was awesome and the overall environment was high class and very pleasant. My wife was truley impressed.
Food was great, the atmosphere was great and nice and quiet for a couple to enjoy their dinner
Sushi appetizer was good. We ordered a porterhouse for 2 and Waiter especially noted he’d bring steak rare and cook more if too rare. It came medium rare, which we noted to server(a different Person) who did nothing. To boot the steak was not at all tasty. Sides, mushrooms and baked potato were subpar. All in all a subpar and overpriced experience.
Took wife out for Valentines Day first was greeted by very unfriendly hostess who had an attitude when I did not want to be seated in the noisy bar area.
Asked for a simple change from cous cous which came with the dish I desired to any veggie but was informed that the chef was not making any changes that evening.
When my Sea Scallops were delivered they were like rubber balls and ended up having a quinoa salad with chicken for my main course .....which in fact came very delayed out of the kitchen.
It was not like the place was busy we had a 6:30 reservation which was originally a 7PM reservation.
The hostess greeted us when we arrived while two other couples arrived at the same time. She proceeded to walk all of us thru the restaurant...like a parade..and seat us all in the same area at the same time. Not very professional. MThe food and service were above average. Several customers elected to sit with their coats hanging over the back of the chair...this is something you see at a diner and Applebee’s..not a Steakhouse.
The food wasn’t worth the cost. The items that I had could have been seasoned better. Outside of the food the service was top notch, our server Chris was very hospitalable and patient.
This restaurant is beautiful. Came here on date night with my husband. The food was good overall. The lobster Mac n cheese is very bland, but the sushi is very good, as well as the stuffed shrimp and the salmon. Overall a positive experience. I would come here again.
Had the lobster special. Delicious. I was just shocked that nothing came with the lobster. Not a vegetable, not a salad. Nothing! Otherwise great!
Everything was delicious. Can’t wait to go back
The restaurant was beautiful and the food was excellent. Prices on par with other restaurants of the same type area. We definitely would go back again for special occasion or a really nice date night.
It was fine.
Service is always excellent. Was pleasantly surprised with the lobster special which was great and was extremely reasonable priced. And thank you for bringing back the Cinnabon for dessert.
Steak perfectly cooked. Our server Melissa was attentive and made sure we had everything we needed.
Dominic was amazing, loved him. He was knowledgeable Friendly, accommodating. John the Maitre D was also great, we ran a little late for our 6PM reservation and he entertained my mother in law while she waited for us!
Great wonderful service always a great time there and wonderful food🙂
It was my husbands 60th birthday and the staff made sure we had a great table, wonderful service and he was made to feel special. The food was so good. It couldnt have been a better experience.
The food and atmosphere at Union Prime is quite good, the service is far from it. We arrived early for our 8 p.m. reservation meeting friends at the bar. The restaurant was more than half empty. Waited at the bar for almost 10 minutes, waiting for one of the two bartenders to pay any attention to us. Had a round of drinks and moved to the table. Paper menus were flimsy and stained, something I did not expect at a restaurant of this caliber. The staff was more suited to a casual restaurant or Pub, not a fine dining restaurant. We ordered several sushi rolls as an appetizer, which arrived quickly but we're somewhat, bland. Not bad, but nothing special. We ordered our entrees which arrived quickly and were quite good. Ribeye steak was tender and cooked as ordered. Sea bass what's moist and flavorful, but on the small side. Dishes with cleared, we ordered coffee and cappuccino. Coffee arrived, followed five minutes later by the check (which we did not tequest). We tried to order a round of drinks, but our server was nowhere to be found. We left the table and went to the bar. Another wait for one of the bartenders to stop talking with one another and take out drink order. We sat at the bar for about 15 minutes talking when they began shutting the lights. Felt it was time to leave. In short, good food, poor service. If you plan on spending $100+ per person, for dinner, I would spend it at Peter Luger or Morton's.
Place was very good. Would def recommend. For a New Year’s Eve the food was on point and service was great. Very friendly staff
Came to Union for new years eve dinner. Arrived at 6pm and were promptly seated. Service was great as was the food.
Couldn't help but compare it to Morton's which is next door. The setting was much nicer at Union and the food was just as good with a greater variety, but at Union used plates were left on the table between courses and crumbs and splattered food were never cleared. Plates were piled upon removal from the table and no one refolded a napkin when a guest left the table. These are little things but they make a difference.
The food was terrific and the service outstanding!
Had a great meal! Service was very good - attentive wait staff. One of my favorite restaurants!
Great steak, great appetizers, great service. What more could you want.
My favorite go to restaurant. Date night or girls night always a great time with amazing service and food.
We were a table of 4, the service was okay on not a very busy night. The food was very expensive, but good.
The service was as exceptional as the food!!
The ambiance was fantastic, the price was as expected for an upscale restaurant
We had dinner here Christmas night & the restaurant is very pretty. Service from the host to waiter was wonderful. They are so friendly & attentive. The food was good. Unfortunately some of the bread in the bread basket was stale. Salads were great. Apps were very good. All of us had fish entrees that were so overpriced. And this was their normal menu, not a holiday menu. For example the bronzini fish was $49!! We just had this at Kyma 3 days prior for $33 with beautiful ambiance & another restaurant nearby earlier in the week for $29. Union is crazy expensive & no better. We found the prices for the seared ahi Tuna also high. Food was delicious but not worth the price when you can get the same elsewhere. We enjoyed our night but wouldn’t go back.
Went for Christmas dinner. Great time, excellent service and the steak and other food was amazing. We had such a good time. Pricey, but worth it.
Excellent food, luxurious atmosphere, great service that was very attentive to me and my kids.
Wonderful service & food.