Union Café - Churchtown
Excellent service and excellent food
Super service and were seated very fast, much improved service since our last visit. Food also came fast and was consistent. Will be back again!
I think that some of the food was expensive - we got a very small portion of Hake for almost €22 which is expensive when you consider what you receive elsewhere in the area and also the BBQ Beef melt didn't have much beef
Service was very slow , but the food was ok
Price was ok
Food took ages to come out despite not being too busy and was pretty average. Was seated initially beside an unused glass door which was draughty so we asked to be moved. This was accommodated no problem.
Really enjoyed it, staff were lovely, food was delicious, all around great place no complaints at all
Dined with family of 4. Kids meals were very good value and adult dishes were ok-proced for the quality. We tried a 2-course valentines special with free bubbly and also ordered a chicken wing starter and one burger main course. The beetroot and walnut salad was nice though some nuts were a little over toasted and the accompanying leaves were a little drowned out. The gnocchi with butternut squash was great although just a tad over salted. Loved the spicy wings, particularly the blue cheese dip. Really liked the lively (but not noisy) atmosphere and lighting. The spacious aisles make the place feel open but also reasonably private. Unfortunately it also made it a bit difficult to catch the waiter's attention when needed, but when they showed up they were friendly, courteous and helpful.
Found it very hard to get table service at the end of our meal but overall a pleasant experience. The food was lovely (eggs Benedict and French toast) and the ambiance was great. We'll be back.
They should really do something about the cold draft from the windows at the front of the building it takes from the overall experience, it was pictorially bad on the day we are there it was so bad we moved seats.
Third time being and never fails to impress. Very family friendly. I like how the tables aren't on top of each other so you have plenty of space and comfort. Definitely recommend and will definitely be back again.
Our waiter was very friendly and accommodating, which was great. We did have to wait a good while for both our starters and main courses. The food was very tasty though !
First time there with a toddler . Staff were really nice and interactive , toddler given loads of crayons and some paper to keep her busy, cute little touch of giving her some water in a coffee cup with a straw, she was delighted with herself ! Nice and relaxed atmosphere . Food lovely!
Really enjoyed my first and second night having a meal
Thanks for the great rating DavidO. We greatly appreciate the support.
Lovely staff and great service. Food was quite poor, soggy chips, okish burger, terrible bread and butter pudding.
Nice place but seriously needs to up their game on the food.
Hi MaryH, Thank you for letting us know about your experience. I am very glad to see that you found our staff and service to be great, however I am very alarmed about your food experience. I have passed your feedback to Kitchen management team, who are taking this very seriously. Apologize for that and hope this won't deter you from giving us another chance. Kind Regards, Union Team
Union Cafe has it all top front of house team always warm friendly efficient. Food always excellent & consistent. Hands down fav restaurant 😍
Thank you FionaO! I have passed your kind words to Our team, and they are delighted. Looking forward seeing you again. Kind Regards, Union Team
Food was fine, nothing spectacular. Service was pretty poor though. Not the first time either.
Hi MarP, Thank you for taking your time and letting us know about your experience. I am very sorry to read that you haven't enjoyed your visit. We are very proud of our food and service standard, which clearly where not up to usual level during your visit. Could you please provide us with some more details, so we can fully investigate, where did when wrong and try to ensure not to happened again. Looking forward to your respond. Kind Regards, Union Team
I have dined here on a number of occasions with my daughter, with a valued friend, and with my granddaughters. We have all enjoyed each visit and look forward to our next visit. This is a superb local venue.
Lovely service and great atmosphere. Impeccable baby changing facilities.
Thank you for your lovely review. Looking forward seeing you again. Kind Regards, Union Team
I really wanted to like this as it is local. However we came in and sat down , the menu looked lovely , what came was sparse ( after the kitchen broke down for half an hour leaving our meals 5 minutes late not even an offer of an extra coffee or money off tab) , a side of sauteed mushrooms 3.50 for a spoonful side. The pancakes were dry - overall I was not impressed I am sorry. Staff were nice however!
Hi Rebecca, Thank you for sharing your experience with us. I would like to apologize for the food delay on the day, if there's an issue we always try to rectify it at the spot and make up for it. It was clearly over site from Our side that it wasn't the case on the day and I do sincerely apologize for that. I would really appreciate if you could contact us directly at email@example.com so we can discuss this further. Kind Regard, Union Team
Genuinely the worst cafe experience we’ve had. Arrived at 11:45 for our booked table for brunch for 4 people. It took 50+ minutes to actually bring the food to our table. Our order was simple. One Porridge, One cheese & tomatoes on toast, one bacon with maple syrup pancakes and one yogurt.
When we eventually got served to porridge was awful, they forgot the tomatoes and they forgot the syrup. How can you mess up such simple dishes?
We got the syrup, returned the porridge but didn’t bother with Another dish or the tomatoes as we were out of time.
Even the waiter said he thought the porridge looked odd!!!
Left very disappointed and hungry. Definitely not worth a visit. Patrick.
Thank you for letting us know about your experience. We take all feedback extremely seriously as it help us to get full insight of our customers experience. We are very proud of Our high food standards, which clearly you haven't received on the day and we are very sorry for that. I can assure you that all points you have raised has been passed on to the kitchen team, who I know are taking the matter very seriously and will held an investigation. Hope this won't Deter you from visiting again
The guy that serviced our table was extremely helpful& friendly . He was so patient with our table (3 kids) and was so friendly to the kids too.
Thank you for your support! Looking forward seeing you again. Kind Regards, Union Team
A lovely venue. Very warm and inviting. Table layout is great, booths are a fine size for family dining. Food was gorgeous, loads to choose from. The staff were so nice and very efficient. Already looking forward to a return visit.
Thank you for your lovely review. We are delighted that you have enjoyed your visit with us and I am gonna pass your kind word to Our staff. Looking forward seeing you again. Kind Regards, Union Team
We had a party of 12, including two Children under 5 on 3rd January 2019 for my husband’s 50th birthday.I think Kelly was our waiter ( I’m not great with names)and she set the tone,was helpful & bubbly as well as efficient. The food, the room and the team were all perfect and the table given to use meant our large group could relax. We’ve been here before in smaller groups ,without a booking ,but the service level was as attentive and welcoming.
Two complimentary glasses of Prosecco and non alcoholic version for the children was a lovely treat!
We love Union. Food is superb and staff all really pleasant. Lovely ambience. One pointer I would have is to try and ensure one staff member is responsible for a set amount of tables only to ensure promptness of service (drinks, questions regarding an order etc). Really really great place to eat
2nd time here and again Great service. Good good. Definitely return.
Thank you Darren. We are delighted that you enjoyed your visit. Looking forward seeing you again. Kind Regards, Union Team
Lovely atmosphere & extremely friendly staff. Good range of food & drinks.
Thank you DeirdreL. We are delighted that you enjoyed tour visit. Looking forward seeing you again. Kind Regards, Union Team
There were 5 of us there and none of us enjoyed the meal unfortunately.
Thank you very much for taking your time and writing the feedback. We are working hard to give our customer a great experience and I am very sorry it wasn't the case for you and your friends. Can you please email us more details on firstname.lastname@example.org so we can see where we can improve?
Lovely ambience and welcoming staff- a great place for a family lunch or drinks with friends.
Having been a few times now I can honestly say this lovely Cafe is getting better and better. The shining star after the wonderful food is the lovely staff. We were so looked after. Thank you.
Designergirlie Thank you for your High rating and lovely comment. We are looking forward to your next visit. Kind Regards, Union Cafe team
First time that we felt very rushed in the restaurant. We were told before we even sat down that they needed the table back quickly (we had a booking) and as soon as we were finished the bill was put on the table.
Other than that food etc was lovely as always.
Thank you for taking your time and writing your feedback. Our bookings are taken for max 2 hours sitting time and probably the table was booked again, however I'd like to know more about your experience to make sure you were given enough of time at your visit. I apologize in behalf of our team. I would appreciate if you could email us more details at email@example.com so we can investigate and prevent from happening again. Kind Regards, The Union cafe Team
Lovely morning breakfast with family and kids. Staff and service attentive and super friendly as always.
Thanks guys - keep up the brilliant service & experience.
Thank you for your kind word. Looking forward seeing you again! Happy Christmas!
Nice food in pleasant surroundings. Service was good. Would be happy to go there again.
NoelN thank you very much for your kind words. Kind Regards, Union Cafe Team
We went for a bite after school nativity with grandparents, chicken burgers and wings, brownie sundae, bread pudding and sorbets. All very tasty. Service was attentive despite a busy afternoon . Would love a jug of water in table had to keep asking and asking for more water
Hi ElizabethM, Thank you for taking your time and leaving us lovely review. We are delighted that you had a great time and looking forward seeing you again. Feedback about jug, taken aboard. Kind Regards, Union Team
Lovely room with great wait staff and nice relaxed ambience
Thank you for your support, we really appreciate it. Looking forward seeing you again. Kind Regards. Union Team
I loved Union Cafe but my chicken dish wasn’t good. Overcooked and disappointing leading to it being just ok. I’ll try it again though, as maybe they were just having a bad day. The staff were great and location fab.
Hi, Thank you for letting us know about your expirience. We are very happy to see that you have found staff to be great and you like our location. However I am very disappointing that your chicken dish was not up to usual standard. I can assure you that we have passed your feedback to kitchen team, and they are looking in to is as we speak. Thank you for giving us another chance, so you can see it was a once off case. Looking forward seeing you again. Kind Regards, Union Team
I would for breakfast and lunch. Not so much for dinner. Food was fine but menu offering was average.
Thank you for taking your time and leaving the review. Our menu is quiet big and it contains nice choice of starters, burgers, pizzas and proper mains. We do pasta, steaks and a two different fish dishes. We cater for vegetarians and vegans, and do Gluten free options. Would you like to let us know more about your menu expectation at firstname.lastname@example.org so we can see if we are missing anything? Warm Regards, Dagmara
Food was nice but the service was poor. The waiter left us dessert menus and never came back. We had to call over the maitre'd to take our order. We had to call her over again to give us the bill as there was still no sign of our waiter. She didn't seem happy to serve us at all. Unfortunately the service has been poor every time I have visited this venue.
Dear Churchtowner. I am really sorry about your bad experience in our cafe. We are aiming to provide a great service and I'd like to apologize that it wasn't the case for you. As per person who took your desert order, she is very apologetic and by no means wanted you to feel as she didn't wanted to serve you. Please email me directly at email@example.com with your complaint as I'd like to follow up on this with you. Kind Regards, Dagmara
We have dined in the Union Cafe several times and were always very satisfied with the food.
Unfortunately this was not the case on our last visit . One of our group had the “special dish of the day’’ it was overcooked and the meat was dry, the staff acknowledged that it was the last serving of lamb and offered to change it to another dish , it should never have been served. Another had hake and was very disappointed with her dish. I had a salad with chicken the chicken was also overcooked. I am not sure what happened in the kitchen as we have always had very tasty meals. All 3 meals this time were way below the normal standard we have come to expect in the Union Cafe , Churchtown.
Dear Sheamura. Thank you for taking your time and leaving your feedback. I spoke to you on the date and once again I am very sorry about your experience. It is not our usual standard. Please e-mail me directly at firstname.lastname@example.org as I would like to follow up on that. Kind Regards, Dagmara
The food was very tasty and the staff were friendly and attentive.
Thank you Katie for your support. Looking forward seeing you again. Kind Regards, Union Team