How is UMI Urban Kitchen restaurant rated?

Name: UMI Urban Kitchen
Address: Calle 12 S/N entre 5ta Ave y Calle 10. Centro, Playa del Carmen, ROO, Mexico, 77710
Telephone: 984 212 8666
Price range: MXN310 to MXN500
Rating: 3.8

UMI Urban Kitchen

3.8 (53)

MXN310 to MXN500

International

Calle 12 S/N entre 5ta Ave y Calle 10. Centro, Playa del Carmen, ROO 77710

About this restaurant

Great for scenic views
Great for creative cocktails
Great for outdoor dining

Coming Soon!
UMI Rooftop Restaurant a new gastronomic proposal of Thompson Playa del Carmen, offers dishes inspired by Asian cuisine with a Contemporary Tokyo Izakaya kitchen concept, lead by the Chef Román Osamu from Japan in an exclusive setting with the best view of Playa del Carmen and the Caribbean.

The decoration and the atmosphere will immerse you in an authentic experience of Japanese culture with an always festive environment, DJ and live music making UMI a unique place and a must-visit in Playa del Carmen.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

There’s more to explore

Discover countless more restaurants like this one with our app.

Scan the QR code to discover countless more restaurants like this one with our app.

Open app

Dining areas

Additional information

Dining style
Casual Dining
Price
MXN310 to MXN500
Cuisines
International, Breakfast, Mexican
Hours of operation
Breakfast Daily 7:00 am–12:00 pm Lunch Daily 12:00 pm–6:00 pm Happy Hour Daily 4:00 pm–6:00 pm Dinner Daily 6:00 pm–10:00 pm
Phone number
984 212 8666
Website
https://ugc.production.linktr.ee/6b17a431-03b9-4053-916a-f7942cc70aa5_UMI-Lunch---Cena-ING-y-ESP.pdf
Payment options
AMEX, Mastercard, Visa
Dress code
Casual Dress
Executive chef
Osamu Román
Catering
Don't hesitate to contact us to receive a quote for our catering services. We will be happy to assist you. Special offers for local clients are available.

Location
Calle 12 S/N entre 5ta Ave y Calle 10. Centro, Playa del Carmen, ROO 77710
Neighborhood
Playa del Carmen / Riviera Maya
Cross street
12 street between 5th and 10th
Parking details
Street Parking
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Private Room, Vegan, View, Wheelchair Access, Wine

What 53 people are saying

UMI Urban Kitchen reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

3.8

3.8 based on all time ratings

3.8Food
3.9Service
4.1Ambience
3.6Value

Noise • Moderate

53 Reviews

G
Giuseppe
Cancun / Riviera Maya1 review
1.0
Dined on January 1, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Very bad experience at UMI, reserved a table of 5 and had to wait 3 hours. Bad customer service, never saw a poor service like that in all Mexico!
Is this helpful?
B
Brenda
Monterrey2 reviews
1.0
Dined on January 1, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Pésimo servicio, gasté en transportación ( la cual es cara aquí) para ir con mi familia a este restaurante y al llegar me dijeron que no tenían registrada mi reservación, sin embargo una señorita ahí me comentó que la esperara unos minutos para darme una mesa que tenía disponible y después de 30 min ya no se apareció y vino otro compañero suyo a simplemente decirnos que no nos podían dar la mesa porque no tenían la reserva que hice a través de OpenTable y el lugar estaba lleno. Ya se imaginaran el coraje que hice porque iba con mis papás, que son personas mayores, y sólo se limitaron a corrernos y no nos quisieron atender... (cuando ya habían dicho que nos iban a dar mesa) horrible el servicio del lugar, nunca volvería!! Pésima opción,no respetan reservas , no gasten en transportación para ir a este lugar !!
Is this helpful?
N
Nill1 VIP
Chicago / Illinois9 reviews
4.0
Dined on May 26, 2024
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 5
UMI was a delight experience, a nice dining atmosphere with stunning views of the city. The ambiance is both modern and cozy, making it an ideal spot for a relaxing meal. A special shoutout to Alexia, whose warm and attentive service truly enhanced our dining experience. Her friendly demeanor and attention made our visit memorable. UMI is definitely a place to visit for great food, top-notch service, and nice city views.
Is this helpful?
OT
OpenTable Diner
Denver / Colorado2 reviews
2.0
Dined on March 25, 2024
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 3
Food was not as we had hoped, nor was the service. Chose to leave after 1st course.
Is this helpful?
m
mccate8 VIP
Palm Springs / Palm Desert Cities5 reviews
1.0
Dined on March 25, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Had a reservation for 7:00. Showed up, no one at the hostess stand. No one at the restaurant but one other table. Finally someone sat us. No water, no server 10 minutes. Placed a drink order, no drink 10 min. Left. Not sure what’s going on there but reviews are bogus.
Is this helpful?
C
Carmen VIP
Mexico City20 reviews
2.0
Dined on March 11, 2024
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 2
El servicio y la terraza están muy bien. La comida es muy normal, he comido en muchos restaurantes japoneses más ricos y creativos. Los precios son disparatados, no lo vale! El precio del segundo vino blanco más barato es de 1.500 pesos ( más propina). Es un Casa Madero 2V por el que me pedían en un excelente restaurante japonés de La Roma en CDMX, 800 pesos la semana pasada. No tiene sentido que el mismo vino cueste aquí, casi el doble. Lo siento, no lo recomiendo, no vale lo que cuesta
Is this helpful?
OT
OpenTable Diner
Cancun / Riviera Maya1 review
3.0
Dined on March 8, 2024
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 2
Excellent edamames, sushi rice was a bit soggy. Service was average considering the waiter only addressed to my husband and only asked him: how is everything sir? It seemed as though I was not there…please work on this.
Is this helpful?
OT
OpenTable Diner
Philadelphia County2 reviews
5.0
Dined on February 22, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Una buena experiencia! Me gusta las vistas en el rooftop y la comida es muy deliciosa. Recomiendo!
Is this helpful?
OT
OpenTable Diner
Mexico City1 review
1.0
Dined on February 15, 2024
1. Overall 1
2. Food 2
3. Service 1
4. Ambience 2
Pésimo servicio y muy mala calidad de restaurante no lo recomiendo para nada
Is this helpful?
OT
OpenTable Diner
San Francisco Bay Area2 reviews
1.0
Dined on February 11, 2024
1. Overall 1
2. Food 2
3. Service 2
4. Ambience 4
I should have read the various reviews of this restaurant. Drinks were weak and flavorless. Food was a little better, but definitely not worth the price attached to them. Service was ok until we were made to feel awkward about leaving tip on the card. I would not recommend. There are so many better restaurants in PDC.
Is this helpful?

FAQs

UMI Urban Kitchen is rated 3.8 stars by 53 OpenTable diners.