UMI Urban Kitchen

UMI Urban Kitchen reviews from people who’ve dined at this restaurant. Based on recent rating.

1. G

   Giuseppe

   Cancun1 review

   1.0

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very bad experience at UMI, reserved a table of 5 and had to wait 3 hours. Bad customer service, never saw a poor service like that in all Mexico!
   

   Is this helpful?

2. B

   Brenda

   Monterrey2 reviews

   1.0

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Pésimo servicio, gasté en transportación ( la cual es cara aquí) para ir con mi familia a este restaurante y al llegar me dijeron que no tenían registrada mi reservación, sin embargo una señorita ahí me comentó que la esperara unos minutos para darme una mesa que tenía disponible y después de 30 min ya no se apareció y vino otro compañero suyo a simplemente decirnos que no nos podían dar la mesa porque no tenían la reserva que hice a través de OpenTable y el lugar estaba lleno. Ya se imaginaran el coraje que hice porque iba con mis papás, que son personas mayores, y sólo se limitaron a corrernos y no nos quisieron atender... (cuando ya habían dicho que nos iban a dar mesa) horrible el servicio del lugar, nunca volvería!! Pésima opción,no respetan reservas , no gasten en transportación para ir a este lugar !!
   

   Is this helpful?

3. N

   Nill1 VIP

   Chicago9 reviews

   4.0

   Dined on May 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   UMI was a delight experience, a nice dining atmosphere with stunning views of the city. The ambiance is both modern and cozy, making it an ideal spot for a relaxing meal. A special shoutout to Alexia, whose warm and attentive service truly enhanced our dining experience. Her friendly demeanor and attention made our visit memorable. UMI is definitely a place to visit for great food, top-notch service, and nice city views.
   

   • 
   • 

   Is this helpful?

4. OT

   OpenTable Diner

   Denver2 reviews

   2.0

   Dined on March 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was not as we had hoped, nor was the service. Chose to leave after 1st course.
   

   Is this helpful?

5. m

   mccate8 VIP

   Portland5 reviews

   1.0

   Dined on March 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a reservation for 7:00. Showed up, no one at the hostess stand. No one at the restaurant but one other table. Finally someone sat us. No water, no server 10 minutes. Placed a drink order, no drink 10 min. Left. Not sure what’s going on there but reviews are bogus.
   

   Is this helpful?

6. C

   Carmen VIP

   Mexico City19 reviews

   2.0

   Dined on March 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   El servicio y la terraza están muy bien. La comida es muy normal, he comido en muchos restaurantes japoneses más ricos y creativos. Los precios son disparatados, no lo vale! El precio del segundo vino blanco más barato es de 1.500 pesos ( más propina). Es un Casa Madero 2V por el que me pedían en un excelente restaurante japonés de La Roma en CDMX, 800 pesos la semana pasada. No tiene sentido que el mismo vino cueste aquí, casi el doble. Lo siento, no lo recomiendo, no vale lo que cuesta
   

   Is this helpful?

7. OT

   OpenTable Diner

   Cancun1 review

   3.0

   Dined on March 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Excellent edamames, sushi rice was a bit soggy. Service was average considering the waiter only addressed to my husband and only asked him: how is everything sir? It seemed as though I was not there…please work on this.
   

   Is this helpful?

8. OT

   OpenTable Diner

   Philadelphia2 reviews

   5.0

   Dined on February 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Una buena experiencia! Me gusta las vistas en el rooftop y la comida es muy deliciosa. Recomiendo!
   

   • 
   • 
   • 
   • 

   Is this helpful?

9. OT

   OpenTable Diner

   Mexico City1 review

   1.0

   Dined on February 15, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Pésimo servicio y muy mala calidad de restaurante no lo recomiendo para nada
   

   Is this helpful?

10. OT

    OpenTable Diner

    San Francisco2 reviews

    1.0

    Dined on February 11, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 4

    I should have read the various reviews of this restaurant. Drinks were weak and flavorless. Food was a little better, but definitely not worth the price attached to them. Service was ok until we were made to feel awkward about leaving tip on the card. I would not recommend. There are so many better restaurants in PDC.
    

    Is this helpful?