Umami Burger - West Loop

4.3
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214 Reviews
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$30 and under
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Burgers

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Casual
At Umami Burger, we’re all about about amplifying your taste buds by dropping some serious umami flavor bombs into our food. It’s not by chance so many people call an Umami Burger the best burger they’ve ever had. And now we go beyond the perfect burger with new menu items like fresh salads, chicken sandwiches, and craveable sides. Whether you’re looking for an enjoyable casual dining experience or hitting your favorite craft beer spot for happy hour, Umami has a surprise for your taste buds.

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What 214 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.2
service
4.2
ambience
4.1
value
Noise · Moderate
81% of people would recommend it to a friend
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LT
vipLeahT
Chicago
14 reviews
Dined on March 8, 2020
Overall5food5service5ambience4

The vanilla salted caramel milkshake was excellent and the truffle fries were very good and the vegan burger tasted like meat!! Very good service as well. Will go back!!

DL
vipDusanL
Chicago
39 reviews
Dined on March 5, 2020
Overall5food5service4ambience3

Food was good, server was very helpful with food choices

F
Foodie
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Exceptional service, accommodating staff, great restaurant all around!

KM
KatieM
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

A vegan must try. Delicious burger, fries were good, and the vegan milkshake was also great!

OT
OpenTable Diner
Chicago
1 review
Dined on February 7, 2020
Overall5food4service5ambience5

Food was great.

h
vipheatherd
Chicago
28 reviews
Dined on February 1, 2020
Overall5food4service4ambience4

We sat at the bar and our bartender Mike was great! The food came out delicious and everything was yum!

KA
vipKellyA
Chicago
11 reviews
Dined on January 7, 2020
Overall4food4service5ambience5

Went there during the week for dinner. We were the only people in there at 5:30. Staff was great! My daughter loved her burger with the egg and potatoes. I opted for the trio of sliders...not a bad option for a VERY LIGHT meal, but not enough if you’re feeling hungry. Fries with the truffle aioli were divine! Will be back in the future.

OT
OpenTable Diner
Chicago
1 review
Dined on December 14, 2019
Overall2food2service4ambience5

Over priced for the portion size and quality. The burger was overcooked, asked for medium rare with no pink in sight.
Got my kids the ice cream sandwich which we’re supposed to be on cookies. They were out of cookies and thought bread would be a good substitute. They still had the audacity to charge full price for an ice cream bread sandwich!
Server was nice.
Save yourself an unhappy experience and head just north to shake shack (if in a hurry) or East to Au Cheval (if u have time for the wait).

m
mecha
Chicago
12 reviews
Dined on November 22, 2019
Overall5food5service5ambience5

Great fun, excellent service and fabulous food. Will definitely come!!

A
Abby
Chicago
2 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

Went to Umami after curling at Whiskey Business. Tried the impossible burger and the wagyu...both were phenomenal! The milkshakes here are awesome as well :) Will definitely be back!

OT
OpenTable Diner
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

Great! Good food great service good atmosphere

OT
OpenTable Diner
Chicago
1 review
Dined on November 2, 2019
Overall2food3service2ambience3

Took a while to get our food. They ran out of different foods we wanted to order or did order. They got my daughters ice cream order wrong.

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Was phenomenal! Burgers across the board were phenomenal; our party of 9 really had a great time. Our server was absolutely the best with good recommendations and conversation throughout and even brought my brother a free birthday ice cream sandwich (with fresh, warm, hot out the oven cookies sandwiching ice cream... was incredible!!) highly recommend

MD
MicheleD
Chicago
1 review
Dined on October 18, 2019
Overall3food4service2ambience3

It's very good if you don't have to worry about time. It took over an hour and a half for a couple burgers and some fries. The service was friendly when it was around but they only had one server for a Friday at noon so I ended up having to stay at work later to make up all of the time I spent past my lunch hour since it took so long. So if you need to stick to your lunch hour, I would maybe look somewhere else, but it you have the time, then this would be a great pick!

R
vipRhonda
Chicago
37 reviews
Dined on September 8, 2019
Overall5food5service5ambience5

We LOVE this place! So many great options for people who prefer to eat meat-less - and the food is 100% delicious!!!

OT
OpenTable Diner
Chicago
8 reviews
Dined on August 18, 2019
Overall5food5service5ambience5

We sat outside. Food was very good! Enjoyed the atmosphere as well.

s
scotth
1 review
Dined on July 31, 2019
Overall5food5service5ambience5

Our group of 8 enjoyed a wonderful assortment of food and beverages. The prices were moderate, but the food was outstanding. I will go back to enjoy more kimchi brussels sprouts and impossible burgers.

OT
OpenTable Diner
Chicago
1 review
Dined on July 28, 2019
Overall5food5service5ambience5

Fantastic burgers. Great atmosphere. Recommend highly

MO
MeenaO
1 review
Dined on July 25, 2019
Overall4food3service5ambience4

Restaurant seemed understaffed at the time. But the waiter made up for it. He was very nice and accommodating

RK
RebeccaK
New York Area
1 review
Dined on July 22, 2019
Overall5food5service5ambience5

Great food. Loved the impossible burger. Great selection of drinks and a nice outdoor patio.

OT
OpenTable Diner
1 review
Dined on July 19, 2019
Overall5food5service5ambience5

Great service, friendly staff, excellent food.

DV
DannyV
1 review
Dined on July 13, 2019
Overall5food5service4ambience5

BEST vegan burger I've eaten. I will definitely come back.

SA
ShaunaA
Washington DC
1 review
Dined on July 6, 2019
Overall4food2service4ambience4

Great service. Our burgers were over cooked and a few things on the menu weren't available.

CB
vipCharlesB
Orange County
3 reviews
Dined on July 2, 2019
Overall4food5service4ambience4

Suprisingly good. everything we tried was excellent. I'm a burger fanatic and this is top ten in Chicago.

M
Melo
Chicago
4 reviews
Dined on June 28, 2019
Overall4food4service3ambience3

I haven't been in several months. My first experience with UMAMI was in Brooklyn, New York, and I had what I thought was one of the best burgers ever. I came to the Chicago location and was satisfied. Since then, the menu must have changed as I didn't have quite the same burger experience. Overall the meal was delicious. My party enjoyed themselves, and the service was just a little short of excellent. I would have liked a bit more attention to basic things like soft-drink refills, but beyond that, I'm sure I'll be back.

MB
MBPA
Philadelphia
13 reviews
Dined on June 10, 2019
Overall2food5service1ambience5

Not enough staff. Bartender was handling the bar and at least 10 tables. Food was good but took almost two hours for dinner. App came at same time as burgers. Tough night.

LS
LouiseS
1 review
Dined on May 11, 2019
Overall5food5service5ambience4

Umami has a menu that's pleasing to meat eaters and vegans and vegetarians as well.

RM
RaymondM
1 review
Dined on May 5, 2019
Overall1food1service1ambience3

Made a reservation to take my date because she's a vegetarian and had an appetite for a juicy impossible burger. We were so excited. We got there at 1pm on a Sunday and the waitress told us there were no impossible burgers. What a disappointment. Nothing for her to eat from the menu. Then they took forever to get the drinks. It was an overall bad experience.

M
vipMela526
Chicago
342 reviews
Dined on April 30, 2019
Overall4food4service5ambience4

Great appetizers and nice choice of beef burgers. No such burger as a veggie or turkey burger however. Thought that was odd. They did, however, have an ahi tuna burger that was absolutely wonderful!!!! Try the potato tots with cheese for sure. They were great.

PD
PDMc
2 reviews
Dined on April 6, 2019
Overall4food4service4ambience5

Food took a while to come out but once out, very flavorful combinations!

LT
vipLaTF
Chicago
5 reviews
Dined on April 5, 2019
Overall4food4service5ambience5

I love the vegan burger options and the service is always good!

EA
EricA
1 review
Dined on April 5, 2019
Overall3food3service3ambience3

Average Fulton Market spot. Odd that mustard was no where to be seen at a burger place. Good food. A little too focused on the truffles for my taste (ie Truffle ketchup)

OT
OpenTable Diner
Chicago
2 reviews
Dined on March 31, 2019
Overall2food2service3ambience2

Food was unfavorable. But drinks were good

E
Eddie
Chicago
3 reviews
Dined on March 31, 2019
Overall5food5service5ambience5

This place was fantastic. We went on a TravelZoo coupon - but we'll be back soon with or without a coupon! The menu was amazingly creative, with many non-meat and outright vegan "bun to bun" options. The bar was beautiful (backlit bottles) with a good selection of beers and unique cocktails. The ambiance was airy, open, nicely lit. The service was excellent. We ordered the Brussels sprouts as a starter and we've never had Brussels sprouts anywhere close to this delicious! The three of us all had different variations of the Impossible Burger (meatless) and they were all excellent. We also got sides of fries and onion rings that were top notch. We went to the West Loop location - which is a pretty nice neighborhood these days, with lots of new buildings - lots of apartments and shops and restaurants. Check out Umami - you won't be disappointed. (It wasn't open yet when we went, but they have a patio area outside in the back for the summer months).

m
vipm5000
Chicago
14 reviews
Dined on March 27, 2019
Overall4food5service5ambience4

Tasty tasty burger - full bar- can't wait to return

DS
vipDennisS
New England
11 reviews
Dined on March 17, 2019
Overall4food5service4ambience3

Wagyu burger was excellent and at $14 a good deal. Sadly our order of sweet potato fries came way after we all finished our burgers. Liked the fried but wish they came sooner. Impossible burgers were a Eurosong hit

SS
vipStefanieS
Detroit
5 reviews
Dined on March 17, 2019
Overall4food4service3ambience4

Burgers were fantastic! Cooked to perfection and the flavor was outstanding. Service was a little slow, but everyone was VERY friendly! Would definitely go back to West Loop next time we are in Chicago.

OT
vipOpenTable Diner
Cincinnati
2 reviews
Dined on March 15, 2019
Overall5food5service5ambience5

The server was super accommodating for the birthday at the table and provided the right level of service for the event!

KS
vipKristenS
Chicago
7 reviews
Dined on March 12, 2019
Overall2food2service2ambience3

Not ideal for lunch (or any meal for that matter). Came here at noon for lunch on a Tuesday and waited over 45 mins for a burger and fries. No one around us had food for at least a half hour. I picked this place because they had the vegan "impossible" burger. It tasted ok, but I wouldn't come back for the food either. It was completely underwhelming. I've had better veggie burgers at many other places. We had to leave by 1pm and as soon as we got our food at 12:50 we had to inhale and immediately ask for the check. The bill was $50 for two burgers, 1 order of friends and 1 pop. I get that in the west loop you pay a premium but for that price and in that neighborhood, we expected a much faster/better level of service. Definitely not coming back.

OT
vipOpenTable Diner
Chicago
1 review
Dined on March 7, 2019
Overall5food5service5ambience4

The happy hour deals were very good and made the meal really fairly priced for a lot of food

FAQs

Umami Burger - West Loop does offer delivery in partnership with Caviar, Postmates and Uber Eats.

Umami Burger - West Loop is rated 4.3 stars by 214 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

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