Umami Burger - SOMA
Great burgers, but relatively limited menu and if someone didn't like truffle oil (and I don't) there was no regular ketchup option - Bar-B-Q sauce was good but not a great option for the fries! Service was outstanding! Open air environment was ok but a bit cool. Close to ATT Park was main driver for choosing and that worked great!
Well it’s just not the same Umami experience anymore
Burger was cold
Ketchup was not Umami
Truffle fries were to thick
Will not return
Was alright, both food and service, but overpriced for what is basically a fast-food burger chain. Also plant-based/vegetarian options not marked at all.
We had a large group and the waiter was the only one in the whole place yet he handled our table amazingly! We were all so impressed! I also especially appreciated that they not only had a vegan dinner option they also had a dessert option!
Loved the very different and variety of food choices. Friendly environment and our waiter was very friendly and provided great service.
Lots of hype and not much umami in each bite.
Nice staff, though.
Family stopped in for a quick burger after show had to ask the GrubHub driver to move from our table so we could sit down the place was so swarmed with delivery people with food all over the floor that the people in the restaurant were definitely second priority over the ones who placed online orders once we got our food which took forever I had to send mine back as it was not cooked the server was really nice but so busy he couldn’t get to us
I didn't like the fact that our wine was brought over already opened( can). The only good thing was the fries. Waiter didn't know much about any of the food.
Took forever for anyone to even come by. And all the dues came out cold.
Very casual "sports bar" type of place. We went there for a late lunch before seeing a local show with our young granddaughter. The burgers were EXCELLENT and the service very friendly, relaxed and efficient. It is right across the street from the S.F. Giants' baseball stadium. As this was NOT a game day, it was very quiet - but I'm sure it's quite different when there is a game! We will definitely go back.
Great food, fast and friendly service ! So many delicious options to choose from. I wanted to order everything off the menu! I will be returning again
Nice experience trying the Impossible Burger.
We went quite late and the place was calm.
Our greeter was rude and basically gave me the impression he didn’t want us as patrons. I was there with my sister, nephew and son. He was absolutely rude and snarled at us constantly. Our server was fine. But each time I looked up and saw him or he walks by, he would snarl at us yet he was extremely friendly to others.
The burgers and fries were lack luster. I think the In n Out burger I had recently tasted better than that for a fraction of the price. Won’t be coming back again and will suggest others to do the same.
It’s been years since last time. Likely won’t be going back
The fish tacos were outstanding but the poke bowl was a big disappointment. We order poke bowls everywhere and this was just a big bowl of lettuce with a few pieces of poke in it. I would really recommend they make it more interesting and put more poke and more ingredients in it. I absolutely loved the fish tacos and would highly recommend them. I really like that they offer the impossible burger in both burger form and in the taco bowl. Next time I go I'll try the taco bowl with the impossible burger and definitely the fish tacos. Also, it was very noisy, I wish they had just turned the music down a little bit so it was easier to carry on a conversation.
Asked to add mushrooms on burgers and we got 2 pieces of chopped mushroom on each burger
We used to love this place but they've changed their menu and got rid of the burgers we liked best. Plus, no more turkey burgers. On the day we visited, they were also entirely out of Impossible burgers and sweet potato fries. Don't expect we will go back.
Server was rude. Treated us like a were kids and weren’t going to tip him and put us under Togo order when we clearly sat down and ordered food. Every time we’d ask for something he’d be rude about it. Overall horrible service. Would not recommend to anyone
Food was great. Tried the Impossible Burger. It was excellent.
Service was fast at first then really slowed down. It took forever to get our check.
Very good impossible burger at a great value. Nice to eat outside!
Great and accommodating. They stayed open later because of the graduation was running late. The food came out quickly but still delicious.
The food was good and service was fast.
Their burgers are so small for the price even though it's really good.
Food was amazing. Went 2 hours before Giants game so it wasnt too busy but service was still slow
Great place. Very welcoming staff / ownership. Food was delicious.
Receptionist was very helpful seating us at a better table than the original, and the waiter was very attentive at first, but seemed to be overwhelmed as crowds came in. We had to hurry to make a train, and had to leave the dessert on the table to catch the train due to a long wait for the check to arrive. Interesting food, but lacking something in presentation. Just a burger sitting alone on the plate seemed a little stark. Onion rings were good, but the ketchup had a strange flavor. Wasn't bad experience, maybe expected too much.
burger still good
Great place, staff was really helpful and the food was super.
Best truffle fries ever !!!
The soda machine wasn’t working, out of tea
And tots. Asked for appetizers to come with the meal and all three came out separately 10 minutes apart and before our meal. Burgers were cold and over cooked. Server was clearly overworked and didn’t bring items as asked (sugar, asked twice then I went to the bar to get). Dinner took almost 2 hours!
Cold food, cold temperatures (we couldn’t remove our jackets). Not great burgers, I had a much better experience in the past but dining here on 12/31/2018 was awful.
Still the best burgers around. We use to go to the branch on Union St. Sorry that it's not there any longer
but the King St. one is almost as convenient. We're glad they're there.
Great burgers , but they were out of most of the wines we wanted to order. The restrooms are in bad shape and need repair and better cleaning.
Good option if you are going to AT&T Park for an event or game.
Across from AT&T Park, convenient if you are attending something in the area. Burgers were good, fries too, nice staff.
Had high hopes, but they didn't have the brussel sprouts on the menu, we never got the beet salad we ordered and we waited over 40 minutes for a couple of burgers. Was hoping a great burger, it was under cooked and nothing special. No love went in to the finished product. Why spend $50 for something I can do better for $10
Really disappointing. The food was good but the service was abysmal. And that's generous.
There was nothing about this experience that would ever bring me back to this restaurant, nor would I recommend it to anyone.
The last time we went here was when it first opened several years ago. At that time, there were much fewer good burger options and Umami was great. Loved the burger, sides, service, atmosphere...though the price for the amount of food I thought was too high.
Skip to this visit and everything has changed. But the one thing that hasn't is Umami keeping up with the times. There are so many excellent burger establishments and great restaurants that have put gourmet burgers on their menu. We found the burgers to be mediocre at best. They were overcooked, dry and lacked flavor from both lack of seasoning and the way they were cooked.
Service was friendly, but there were too many employees joking around with each other, that they ignored some basic service essentials. After trying several times to get the attention of the staff, my wife finally just got up, walked to the bar area to interrupt their conversations and said, "May we please have our check?"
The place was pretty empty, but the service slow and inconsistent. Although we all ordered our burgers medium, they were well done and dry. They are very heavy handed with the truffle oil, we could taste it in almost everything we ordered.
The burgers especially the impossible and the manly were better than the service. The fries were well just meh. They don’t have sugar substitute for their iced teas and did I mention that the service lacked passion and enthusiasm?!
Good location near at&t park but could be better.