UMAI

4.5
23 Reviews
MXN310 to MXN500
Japanese
El restaurante Oriental es un sofisticado y acogedor espacio donde toda la familia puede disfrutar de la exquisita gastronomía asiática, siente y vive una experiencia culinaria de países del oriente.

Support UMAI during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 23 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
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LG
LukeG
1 review
Dined on November 13, 2021
Overall3food4service5ambience3

Greatly service and food! The chef was great and had a lot of character!

F
vipFmc374
Houston
38 reviews
Dined on October 21, 2021
Overall4food4service5ambience4

We celebrated our anniversary and had a great time! The food was good and the server & his helper were awesome!! 🤩🤩

However, I don’t believe the hostess checked us in because I didn’t get my points on my Open Table account. 😔

AC
AndreaC
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Excelente servicio y la comida súper rica!
El precio súper accesible

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S
Scarletdlt
Puerto Vallarta
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Excelente servicio, muy atentos todo el tiempo, gran variedad de menú y muy rico, el ambiente es tranquilo

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OT
OpenTable Diner
Puerto Vallarta
1 review
Dined on September 16, 2021
Overall5food5service5ambience5

Comida deliciosa, el equipo muy amable y ambiente muy japonés felicidades!!

UMAI
Responded on September 21, 2021

Muchas gracias por sus comentario. Nos da mucho gusto que haya disfrutado la expriencia Umai. Saludos

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OT
OpenTable Diner
New Mexico
1 review
Dined on July 24, 2021
Overall4food4service5ambience5

Having eaten sushi all over the world, the benchmarks are pretty high. This was very tasty and worth the money. It lacked refinement and more subtle flavors that sets the great apart from the good. Ambiance was nice and the service was very attentive and friendly.

UMAI
Responded on September 21, 2021

We would like to thank you for choosing Umai as your host. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. Warm regards

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OT
vipOpenTable Diner
Houston
1 review
Dined on July 15, 2021
Overall5food5service5ambience4

It was a great experience! It was a little warm because of all the heat from the hibachi grill filling the entire space.

UMAI
Responded on September 21, 2021

Thank you for taking the time to share your overview. We are glad to know that you enjoy the Umai flavors. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Warm regards

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AN
ANGELICAL
Puerto Vallarta
1 review
Dined on April 26, 2021
Overall3food3service4ambience5

Les falta personal que atienda el teléfono y las redes sociales.

UMAI
Responded on September 21, 2021

Hola, Gracias por compartir sus comentarios a través de este medio. Sus comentarios son realmente valiosos para nosotros, ya que esto nos permite mejorar nuestros niveles de servicio y producto. Saludos

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S
Sweetstuff16
Montreal
49 reviews
Dined on April 16, 2021
Overall5food5service5ambience3

The food was good, well presented and the service excellent. It is a little on the pricey side, slightly over priced. There is a show on the grill and you can sit around to watch, which is fun for birthday party or tourist.

UMAI
Responded on September 21, 2021

Hi, We thank you for taking the time to share your comments in OpenTable. We are very happy to learn that your visit was good. It was a pleasure being your hosts. Warm regards

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OT
OpenTable Diner
Guadalajara
2 reviews
Dined on April 5, 2021
Overall4food4service5ambience3

Excelente servicio, la comida muy buena, sin embargo nada extravagante. El pescado es el que encuentras en cualquier otro restaurante, les falta variedad premium.

UMAI
Responded on September 21, 2021

Hola, Gracias por compartir sus comentarios a través de este medio. Sus comentarios son realmente valiosos para nosotros, ya que esto nos permite mejorar nuestros niveles de servicio y producto. Saludos

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EB
ElsaB
Puerto Vallarta
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

Excelente servicio, siempre atentos y amables. La comida caliente en su punto y variada, las bebidas preparadas de casa son lo mejor que he probado.

UMAI
Responded on September 21, 2021

Hola, Muchas gracias por elegir Umai como su anfitrión y tomarse el tiempo para compartir su experiencia con nosotros. Saludos

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DS
vipDarrinS
Portland
22 reviews
Dined on March 23, 2021
Overall5food5service5ambience5

Great place! Great service, food and fun cocktails.

UMAI
Responded on September 21, 2021

Hi, Thank you for taking the time to write a review about your visit to Umai. Warm regards

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JS
JorgeS
1 review
Dined on January 31, 2021
Overall2food2service4ambience4

Soy de la plaza salgo a comer los fines de semana y me llamaba la atencion el lugar pero creo no regresar, aunq los sabores ahi estan son buenos el precio esta por encima de la plaza y no los vale, pedi un tempura para mi nieto (niño 7 años) era pura harina frita y casi no tenia pescado, un suhi puro arros no se veia el camaron, sus porciones son muy cortas para lo que cobran, creo que hay mejores opciones en el tipo de comida en la plaza como YEO, o SUNAMI

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E
Elias
Puerto Vallarta
1 review
Dined on December 31, 2020
Overall4food4service5ambience4

Comida de fin de año de 12 tiempos en general bien, pero maridaje dejo mucho que desear. Ademas de dulces en su mayoría.

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OT
OpenTable Diner
Cancun
1 review
Dined on September 15, 2020
Overall5food5service5ambience5

Muy atentos y con excelente nivel de detalle por festejo de cumpleaños, un mesero canto las mañanitas con voz de mariachi real 🥳🥳🥳

UMAI
Responded on September 30, 2020

Apreciamos mucho su recomendación. Fue un gusto que hayan festejado con nosotros una fecha tan especial. Saludos cordiales

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OT
vipOpenTable Diner
Guadalajara
2 reviews
Dined on August 23, 2020
Overall5food5service5ambience5

Excelente todo

UMAI
Responded on September 30, 2020

Muchas gracias por su recomendación. Saludos

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OT
vipOpenTable Diner
San Francisco
1 review
Dined on July 18, 2020
Overall5food5service5ambience4

The staff was incredibly friendly and accommodating. Everyone wore protective face shields + masks. The food was top notch (we had cold and hot rolls) as well as some appetizers. I’d visit again in a heartbeat.

UMAI
Responded on July 24, 2020

Thanks for your visit. We really appreciate your review. Best regards

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S
Suzu396
Puerto Vallarta
2 reviews
Dined on March 8, 2020
Overall4food5service3ambience3

Delicious food. Ambiance a bit sterile. Will go back.

UMAI
Responded on March 18, 2020

Dear Suzu396, Thanks for your review. We are glad you liked the Umai flavors. Come back soon! Best regards

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JG
JohnG
Puerto Vallarta
8 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Excellent food... excellent service.... many fine menu choices. Will come again

UMAI
Responded on March 4, 2020

Hi JohnG, We are delighted to know that you’ve enjoyed our menu and had an excellent staff service. We sincerely hope we can be your hosts again very soon. Best regards

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OT
OpenTable Diner
Edmonton
3 reviews
Dined on November 7, 2019
Overall5food5service5ambience5

Fantastic food!

OT
OpenTable Diner
Houston
1 review
Dined on August 25, 2019
Overall5food5service5ambience5

Food and drinks very yummy.

LW
LoriW
Puerto Vallarta
1 review
Dined on August 13, 2019
Overall5food5service3ambience5

Food, ambiance and price were excellent. Service was a little slow. Desserts (ice cream) was awful

UMAI
Responded on March 4, 2020

Hi LoriW, We thank you for taking the time to share your review. It was a pleasure to know that you liked the food, ambiance and price. Your comments are truly valuable for us, as this allow us to improve our service levels and product. Best regards

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e
vipericr
Puerto Vallarta
7 reviews
Dined on July 28, 2019
Overall1food4service1ambience2

The food is good. The staff - pulled some tricks that seemed dishonest - drink upcharges that resulted in double billing. Also, the tepanyaki chef actually skimmed food off our order!! In a group of 5, it amounted to a full plate serving of steak and shrimp with fried rice! I couldn’t believe my eyes.

UMAI
Responded on March 4, 2020

Dear ericr, We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. Best regards

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FAQs

UMAI offers takeout which you can order by calling the restaurant at 322 226 0404 ext. 49.

UMAI is rated 4.5 stars by 23 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.