This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

UMAI

4.6
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7 Reviews
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MXN310 to MXN500
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Japanese
El restaurante Oriental es un sofisticado y acogedor espacio donde toda la familia puede disfrutar de la exquisita gastronomía asiática, siente y vive una experiencia culinaria de países del oriente.

Support UMAI during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 7 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.8
food
4.5
service
4.2
ambience
4.4
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
vipOpenTable Diner
San Francisco
1 review
Dined on July 18, 2020
Overall5food5service5ambience4

The staff was incredibly friendly and accommodating. Everyone wore protective face shields + masks. The food was top notch (we had cold and hot rolls) as well as some appetizers. I’d visit again in a heartbeat.

UMAI
Responded on July 24, 2020

Thanks for your visit. We really appreciate your review. Best regards

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S
Suzu396
Puerto Vallarta
1 review
Dined on March 8, 2020
Overall4food5service3ambience3

Delicious food. Ambiance a bit sterile. Will go back.

UMAI
Responded on March 18, 2020

Dear Suzu396, Thanks for your review. We are glad you liked the Umai flavors. Come back soon! Best regards

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JG
JohnG
Puerto Vallarta
8 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Excellent food... excellent service.... many fine menu choices. Will come again

UMAI
Responded on March 4, 2020

Hi JohnG, We are delighted to know that you’ve enjoyed our menu and had an excellent staff service. We sincerely hope we can be your hosts again very soon. Best regards

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OT
OpenTable Diner
Edmonton
3 reviews
Dined on November 7, 2019
Overall5food5service5ambience5

Fantastic food!

OT
OpenTable Diner
1 review
Dined on August 25, 2019
Overall5food5service5ambience5

Food and drinks very yummy.

LW
LoriW
Puerto Vallarta
1 review
Dined on August 13, 2019
Overall5food5service3ambience5

Food, ambiance and price were excellent. Service was a little slow. Desserts (ice cream) was awful

UMAI
Responded on March 4, 2020

Hi LoriW, We thank you for taking the time to share your review. It was a pleasure to know that you liked the food, ambiance and price. Your comments are truly valuable for us, as this allow us to improve our service levels and product. Best regards

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e
vipericr
Puerto Vallarta
6 reviews
Dined on July 28, 2019
Overall1food4service1ambience2

The food is good. The staff - pulled some tricks that seemed dishonest - drink upcharges that resulted in double billing. Also, the tepanyaki chef actually skimmed food off our order!! In a group of 5, it amounted to a full plate serving of steak and shrimp with fried rice! I couldn’t believe my eyes.

UMAI
Responded on March 4, 2020

Dear ericr, We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. Best regards

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FAQs

UMAI offers takeout which you can order by calling the restaurant at 01 322 226 0404 ext. 49.

UMAI is rated 4.6 stars by 7 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.