Ulana - Ritz Carlton Kapalua
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
It's a hotel breakfast buffet.. with that being said the eggs Benny was perfect and the POG was quality
Had 6 people at breakfast on a Sunday Three people had the buffet and 3 ordered all carte. All of the food was very good and the server was very pleasant and helpful but the delivery of food was PAINFULLY slow. It seemed they were short of staff. The people that had the buffet had already gone to get their food and eaten an entire plate of food before the all carte items arrived. And the all carte items were pancakes and an omelette, not items that should take a long time to prepare. With the buffet you can order some additional items that aren't on the buffet and it was also very slow to receive those items. It also took about 20 minutes to get our check from the time I requested it. We were there for over 90 minutes which was very long for breakfast.
We'll try it again because the food was so good, but hopefully they will have more staff available by then
Horrible service for a Sunday morning. Waited 15 minutes to get water and coffee and another 20 to get tea. My partner had the buffet and I ordered aka carte. My order (French toast) took an hour to be delivered. My partner was done eating by the time my food arrived. At one point I had to ask the hostess to send the server to our table. I told the server to forget it since it was taking too long and we were ready to go. They never checked on us or offered us more tea or coffee while we waited. For the price and reputation of the Ritz Carlton I expected better service. It was not busy and they had several workers standing around so I don’t see how the ball was dropped. I would not recommend.
We visited for breakfast and it was enjoyable, though nothing special. We ordered eggs Benedict, and the hollandaise came broken on both my husbands local style and my traditional. That was the first time I’ve ever had that happen, and it’s a restaurant breakfast favorite for me. I’m not sure if the waitress waited too long to deliver it or if the chef sent it that way. Our kids had the buffet and were very satisfied. Overall, that was probably the first and last time we’ll dine there.
Great avocado toast and delightful server!
The food was horrible for a $60 breakfast. Juice was canned juice and the food tasted processed.
Disappointing. Not at Ritz quality
Awesome experience. World class service and exceptional food! Great ambience! You feel at home.
Great virtual buffet breakfast. Good variety of fruits and juice. Love the family style proteins and starch. The location has a golf course view not like the previous terrace location which is under renovation but still is decent allowing space for social distancing. Hope to return soon.
This is our go to place for every special holidays. Price is reasonable, incredible views, great service and fantastic food. The Ritz never disappoints us.
Enjoyed a wonderful breakfast in a beautiful setting. The service and food were both excellent. It may be on the expensive side, but in this case you definitely “get what you pay for”. We will come back in a heartbeat on our next trip to Hawaii. Thanks Ulana!
Wonderful Mother’s Day brunch! Great set up with gorgeous views, elevated decor, several buffet stations, delightful beverages menu and easy listening live music. Great experience overall, would definitely come back again. Service was great too!
My family and I have dined here before, about 4 years ago. It was the best breakfast we’d even had. The macadamia banana pancakes were so memorable than we knew we needed them again. The buffet was incredible. It should be incredible for $50 a head for breakfast! We were more than willing to spend that again. We knew things might be a bit different because of Covid, but what we got were doll sized portions of decent food. Although the macadamia nut banana pancakes were still advertised, they were not on the menu. I guess Covid got em? Who knows. We couldn’t get a straight answer as to why they weren’t on the menu. We actually ended up ordering 3 separate times because the portions were so small. Had we been told beforehand, we would’ve known how much to order. We were also told that we were the last table of the morning, so they were loudly cleanings up around us and we felt very rushed. I normally don’t leave bad reviews. My daughter has worked in the restaurant industry, and I know that some people are never satisfied. It was Mother’s Day, and while this was just their normal breakfast, not the brunch, we were really disappointed. I hope the brunch was better. For $125 a pop, it had better be!
Great service and delicious food
We had a beautiful and delicious Easter Brunch! With the pandemic, we felt the brunch was managed safely and efficiently. Delicious food selections, beautiful flowers on tables, wonderful live music. It was really special. Would definitely recommend!
The Easter Brunch was definitely not worth it. We had breakfast there the day before and while service was okay, the food was much better and worth the expense.
Great food! They have a little bit of everything!
Incredible food. Great staff. Very accommodating and helpful without hovering or constantly checking on you. Just professional and attentive. Well done Ulana. We will be back.
Paulo was our server today for our breakfast and he was great! We had the breakfast package during our stay at the Ritz and honestly all of the servers were fabulous, Kevin, Amy, and I believe Julie were a few others who took care of us. Food selection had a great variety to choose from.
The service was awesome.
It was great! Food, service, atmosphere were excellent. Highly recommended.
This was excellent! The buffet breakfast was outstanding in choice and variety. Server was efficient, friendly, and knowledgeable. Delightful in every aspect, we will return. Highly recommended!
Always a nice Sunday Brunch option which my wife and I have enjoyed many times over the years. Staff is always present when needed and the gentle pace is a welcome alternative to other brunches which seemed over crowded. Top it all off with a nice walk among the grounds. Real treat!
Even though remodeled, this place never disappoints- great breakfast selections and wonderful, attentive service. Love Ritz-Carlton Kapalua!
The absolute best breakfast buffet on the island. Soo many options including fresh fruit, omelette station, and great pastries. They offer dietary alternatives as well
The food was excellent and the service was good. The price was high though, so it sort of took away from the experience. It is a resort in Hawaii though so, I guess that's to be expected. I would say that the overall service of the entire hotel was above and beyond!
High quality food, great service and beautiful view. It is worth the price, parking is complimentary.
New Years Eve with our family .., very loud and it was busy of course. The buffet was extremely expensive and very poor quality. My expectations for a restaurant at the Ritz Carlton are high as most are very good and consistent.
There was not enough food out for the quantity of people there ... ran out of many things . Also just terrible presentation , not a lot of variety
Amazing new year buffet! Really enjoyed the food and service
Great place for a family breakfast!
Christmas Day dinner buffet: outstanding food quality, preparation, presentation and selection. Top notch pastry chef!
My husband and I enjoyed Thanksgiving dinner at Ulana. The food was fantastic. We found nothing wrong. In fact we loved it so much that we decided to return for Christmas dinner. Christmas dinner was a huge let down. Turkey and ham were mediocre. The prime rib was good though. Most of the food was dried out...especially the mashed potatoes and stuffing. Veggie dishes were over cooked and scallops were underdone. Our overall food experience was a huge let down. Not sure we would return.
Expensive but it was Christmas Day and they pulled out all the stops! Truly enjoyed thoroughly!
Christmas Day brunch was great. Food was uniformly good. Pleasant atmosphere. Only issue was we somehow got double charged. Staff fixed it after we identified the error.
The buffet was great! Love there coffee...not sure what brand it is, but it tasted great! This was so easy to book through a open Table. Our server Laura was awesome, friendly, very accommodating from start to finish! Ulana is lucky to have her and needs to be cloned...thank you Ulana and thank you Laura!
We were disappointed that there wasn’t a carving station.
Ate the breakfast buffet. It was delicious! Smoked salmon. Eggs Benedict. Mini waffles. Assortment of pastries. Shrimp and noodles. To top it off they gave us a birthday dessert tray for free. Excellent breakfast event.
Delicious breakfast buffet! Nice selection of hot stations, omelet station, fresh fruits, cereals, and more!
Ulana - Ritz Carlton Kapalua is rated 4.3 stars by 66 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.