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TWG Tea Salon & Boutique

4.5
4.5
304 Reviews
CAN$51 and over
Contemporary French / American
TWG Tea Salon & Boutique, the finest luxury tea brand of the world, offers a full dining menu for breakfast, lunch and dinner as well as an elegant afternoon and high tea services, a vast collection of over 500 fine harvest teas and exclusive tea blends and an exquisite selection of TWG Tea designed tea ware and accessories for the modern tea table. At the forefront of Tea Gastronomy in Vancouver, TWG Tea integrates a myriad of signature teas into savoury and sweet recipes using unique flavours creating an unmistakable nuance that deliciously enhances each dish. (Please note that this period we have Tea Set only and minimum order one tea set per person)

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Contemporary French / American, Afternoon Tea, Dessert

  • Hours of operation

    Mon 5:00 am–5:15 am

  • Phone number

    (604) 336-1070

  • Payment options

    AMEX, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Private party facilities

    We offer our TWG Tea Salon for private and corporate events. Please enquire for more information.

  • Private party contact

    Reza Nasooti: (604) 985-5844

  • Neighborhood

    Downtown

  • Cross street

    Thurlow St.

  • Parking details

    Street Parking and Public parking lots nearby<br />

  • Public transit

    West Georgia and Thurlow

  • Additional

    Cocktails, Gluten-free Options, High Tea, Weekend Brunch, Wheelchair Access, Wine

What 304 people are saying

Overall ratings and reviews

4.5
4.5 based on recent ratings
  • 4.3Food
  • 4.6Service
  • 4.5Ambience
  • 4Value

NoiseQuiet

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  1. IF

    IrisF

    Vancouver

    1 review

    5.0

    1 review

    Dined on March 29, 2021

    overall5food5service5ambience5
    A perfect place for high tea. I brought my mom here for her birthday and we had a fantastic experience. The food was very beautiful and delicious. Elegant ambiance. Service was great. Will definitely recommend this place!
  2. BB

    BiancaB

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on March 24, 2021

    overall5food5service5ambience5
    Loved TWG! Very friendly and helpful staff. The food was delicious and there was a lot of variety to choose from. The decor was inviting and the seats were comfy.
  3. AT

    AlphaT

    Hawaii

    6 reviews

    5.0

    6 reviews

    Dined on March 23, 2021

    overall5food5service5ambience5
    Delicious food and excellent service. One of the best luxury high tea experiences I've had so far. Definitely recommend.
  4. M

    Melly

    Vancouver

    1 review

    4.0

    1 review

    Dined on March 16, 2021

    overall4food4service5ambience5
    Very good tea, food, and service. I think the price is a bit high, however, for high tea. I would have liked substitute sugar availability too. But overall, it was a pleasant and relaxing experience.
  5. JL

    JanetL

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on March 15, 2021

    overall5food5service5ambience5
    TWG did not disappoint! The food was excellent, the service superb, and the staff very personable!
  6. HC

    HilaryC

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on March 10, 2021

    overall4food5service4ambience5
    Had a lovely catch up with a friend and enjoyed stunning tea suggestions from our server. The food was also delicious and highly recommend this for a girls outing!
  7. G

    Guybrush

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on March 6, 2021

    overall5food5service5ambience5
    Heavenly cuisine. Honestly, probably one of the top 3 tea times I've had. Service/ staff is really nice and professional.
  8. P

    Panda

    Vancouver

    1 review

    3.0

    1 review

    Dined on February 27, 2021

    overall3food3service5ambience5
    The experience overall was ok but I consider the price to be high for the quality of food. One of the savory items was literally a small cucumber and cream cheese sandwich ... wasn't sure what to think of that when I got it. The sweet items weren't memorable either. The service was excellent though and the ambiance was nice
  9. OT

    OpenTable Diner

    Vancouver

    3 reviews

    vip
    3.0

    3 reviews

    Dined on February 18, 2021

    overall3food4service3ambience4
    It was the first time doing high tea in North America. Service was subpar - we were seated and given menus with about 300 different teas - no descriptions or help with selection. When we made our decision, the server doubted our choice, yet gave no other suggestions. Savoury food items was good, but we had higher expectations for the sweet selection. Would I go back? Probably not. Was this a good one time visit? Yes.
  10. y

    yang

    Vancouver

    3 reviews

    vip
    1.0

    3 reviews

    Dined on February 15, 2021

    overall1food1service1ambience1
    Ever since TWG changed hands it has become awful. The food is terrible and overpriced. They couldn't even boil the water for the tea.
  11. AT

    AnnaT

    1 review

    5.0

    1 review

    Dined on February 15, 2021

    overall5food5service5ambience5
    TWG never disappoints. They had limited selection, and we could only order the Valentine set due to covid but this was explained to us prior to our arrival to the restaurant. Food was amazing, and service was impeccable. I have been telling my friends about this place and am going to take one of them here next time. Super excited for our next visit!
  12. J

    Jennine

    1 review

    5.0

    1 review

    Dined on February 2, 2021

    overall5food5service5ambience5
    I really enjoyed the entire High Tea experience. The food was very delicious. I am not as fond of desserts compared to savoury dishes, it would be neat to offer a few more savoury items as subs for some desserts but really that is a minor comment because even the desserts were fabulous. Thank you it was a special afternoon out for my girls and I, we had a lovely time.
  13. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 31, 2021

    overall5food5service5ambience5
    Nicholas was pleasant and knowledgable, and the manager was very gracious and informative about the teas. Overall, a terrific experience. Pink Flamingo tea is a new favorite!
  14. EB

    EsteraB

    1 review

    5.0

    1 review

    Dined on January 9, 2021

    overall5food5service5ambience5
    The perfect place to feel pampered! Everything at TWG is absolutely exquisite!
  15. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 8, 2021

    overall5food5service5ambience5
    I booked a table at TWG for my birthday and I was extremely impressed with the impeccable service. Our server, Nicholas, made our dining experience special. He provided recommendations for our teas and allowed us to smell several options before selecting what we would like. He allowed for us to make substitutions and additions to our meals without charge. He also brought us free macarons and a dessert for my birthday! I will be back!!
  16. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 4, 2021

    overall5food5service5ambience5
    I took my mom here for her birthday and all of the staff was amazing and very kind. They even gave her a little surprise birthday cake! :) Will definitely return to try our their other afternoon tea sets. The food, service and ambience were all top notch!
  17. LC

    LynC

    1 review

    5.0

    1 review

    Dined on January 2, 2021

    overall5food5service5ambience5
    Excellent service from all the workers who worked that day. January 2 2pm. Ambience is really classy and the food and tea was excellent
  18. LP

    LPY1812

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on January 1, 2021

    overall5food5service5ambience5
    Stay there too short but it was not their fault due to it was new year eve. Sure want to go there again
  19. PT

    PaulT

    Vancouver

    1 review

    4.0

    1 review

    Dined on December 25, 2020

    overall4food4service4ambience4
    Over All the service is great, with nice music background. We have 2 different afternoon tea set, we think over all value is worth it.
  20. RT

    RizaT

    Vancouver

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 20, 2020

    overall5food5service5ambience5
    It’s a great place for tea, nice ambience , good value for your money and excellent service.
  21. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 30, 2020

    overall5food5service5ambience5
    It was nice they were really kind and tea and food was great.
  22. MH

    MiladH

    Vancouver

    1 review

    2.0

    1 review

    Dined on November 14, 2020

    overall2food1service4ambience3
    Do not recommend, they force each person to pay about 60 dollar, for not fresh food and small bites provided. Service and tea quality are good.
  23. S

    Scott

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on November 13, 2020

    overall5food5service5ambience5
    A fantastic time away from our kids. A wonderful change of pace. No rush, relaxing time.
  24. M

    Mari

    1 review

    4.0

    1 review

    Dined on October 24, 2020

    overall4food2service4ambience4
    Service was great, friendly, and very good tea recommendations. We went around 3, the sandwiches were probably made in the morning so the sides were a bit hard and dry already. But the pastries were excellent.
  25. V

    Vive

    Vancouver

    1 review

    5.0

    1 review

    Dined on October 10, 2020

    overall5food5service5ambience5
    Loved the intimate atmosphere, the customer service was exceptional and the tea service exquisite. Will go back soon.
  26. OT

    OpenTable Diner

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on October 9, 2020

    overall5food5service5ambience5
    Good as always. ❤️
  27. ZS

    ZahraS

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on October 5, 2020

    overall5food4service5ambience5
    We were the only two in the restaurant that evening. Lucas and Shiraz were our waiters and were so lovely.
  28. NV

    NorthVanFoodie

    Vancouver

    16 reviews

    5.0

    16 reviews

    Dined on September 26, 2020

    overall5food5service5ambience5
    Delicious high tea with exceptional food and recipes. Great ambience, very ornate.
  29. TC

    TariqC

    Vancouver

    1 review

    5.0

    1 review

    Dined on September 26, 2020

    overall5food4service5ambience4
    Great place for tea. A huge selection and great service
  30. OT

    OpenTable Diner

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on September 21, 2020

    overall5food5service5ambience5
    Favorite choice always.
  31. R

    Ryan

    Exclusive

    6 reviews

    vip
    5.0

    6 reviews

    Dined on September 10, 2020

    overall5food5service5ambience5
    Excellent tea selection. Dining area is very pleasant and well presented.
  32. Y

    Yaya

    Hong Kong

    3 reviews

    vip
    3.0

    3 reviews

    Dined on August 19, 2020

    overall3food4service2ambience3
    It is disappointed that they arranged a table at a narrow alley which facing the area storing for tea set stands. I made the reservation 2 weeks before, assume they can have a good arrangement.
  33. CB

    CharleyB

    1 review

    5.0

    1 review

    Dined on July 18, 2020

    overall5food5service5ambience3
    We had a lovely birthday tea! Great service and very good food.
  34. OT

    OpenTable Diner

    Vancouver

    4 reviews

    5.0

    4 reviews

    Dined on July 7, 2020

    overall5food4service5ambience5
    Servers were attentive and it was overall a lovely experience
  35. EY

    EvelynY

    1 review

    4.0

    1 review

    Dined on July 5, 2020

    overall4food4service5ambience4
    High tea was good but Unfortunately not running full menu:(
  36. F

    Foodstar

    New York Area

    19 reviews

    vip
    1.0

    19 reviews

    Dined on June 27, 2020

    overall1food1service3ambience4
    This place does not hold up to the TWG reputation. Every item was bland, ambience is nice but I will never go back. Deeply disappointed as I’ve visited their Hong Kong, Singapore, London locations. This was terrible.
  37. OT

    OpenTable Diner

    Vancouver

    8 reviews

    vip
    1.0

    8 reviews

    Dined on June 19, 2020

    overall1food1service2ambience1
    I wouldn't go back again. The afternoon tea was not good at all. Quite disappointed
  38. SN

    SuwaneeN

    1 review

    3.0

    1 review

    Dined on March 15, 2020

    overall3food3service4ambience3
    Food not good that I am expected. Very pricey. Atmosphere and service are good!
  39. AL

    AmyL

    Vancouver

    3 reviews

    2.0

    3 reviews

    Dined on March 7, 2020

    overall2food3service3ambience3
    TWG was disappointing. The server was nice and there seemed to be a lot of staff, however it didn’t feel like we were looked after. I asked about Signature Tea set and was told I had to order the Spring Time menu. The menu was fine - but not what we were expecting. The pot of tea was nice flavour. It is still not clear to me if the tea should have been included in the ‘Tea Set’ or if we were meant to choose our own. If I was meant to have the set tea option it wasn’t explained at all - a theme for the entire experience. One of our ordered items was forgotten about, but was on our bill. I am glad I reviewed it. Upon the review I realized that we had been charged for two separate pots of tea on top of the set menu that seems to have tea listed. Very confusing service all together. The menu and offering was not explained well and mediocre for the cost. I feel like I am complaining about cost, but what I am disappointed about was the value of the experience for what I paid (a birthday treat for my mother). It felt very low quality and a place that attracts tourists and not locals. I have had better experiences for high tea elsewhere and I would not visit TWG again.
  40. TM

    ThaliaM

    Vancouver

    9 reviews

    3.0

    9 reviews

    Dined on February 14, 2020

    overall3food3service4ambience3
    It was ok. Nothing exceptional but ok. Food was good but I think the menu has been similar without significant change for a few years.

FAQs

TWG Tea Salon & Boutique is rated 4.5 stars by 304 OpenTable diners.

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Cross street

    Thurlow St.

  • Neighborhood

    Downtown

  • Hours of operation

    Mon 5:00 am–5:15 am

  • Cuisines

    Contemporary French / American, Afternoon Tea, Dessert

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Street Parking and Public parking lots nearby<br />

  • Public transit

    West Georgia and Thurlow

  • Payment options

    AMEX, JCB, MasterCard, Visa

  • Additional

    Cocktails, Gluten-free Options, High Tea, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (604) 336-1070

  • Private party facilities

    We offer our TWG Tea Salon for private and corporate events. Please enquire for more information.

  • Private party contact

    Reza Nasooti: (604) 985-5844

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