Twelve

Twelve reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dasia

   Dallas1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cierra was amazing! The most sweetest person! She made sure we had an amazing experience!
   

   TwelveResponded 4 days ago

   Hello Dasia, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon.
   

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2. C

   Crystal VIP

   Dallas97 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Quick seating. Warm casual ambiance. Delicious food.
   

   TwelveResponded on May 15, 2025

   Hello Crystal, Thank you for your rating. I'm truly sorry to hear about the duplicate charge. Please contact the restaurant directly at 903-787-5111 to speak with management to resolve the issue. We hope to have the opportunity to serve you again and provide the exceptional experience you deserve.
   

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3. S

   Sherri

   Austin1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful Mother’s Day brunch! Food and service were fantastic
   

   TwelveResponded on May 13, 2025

   Hello Sherri, We appreciate your positive feedback about your experience. We take pride in serving our customers and will continue to strive to make the best food in Tyler. We hope to see you again soon.
   

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4. J

   James VIP

   Chicago6 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch spot. Our server was exceptionally friendly and made us feel very welcomed. Highly recommend for brunch!
   

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5. OT

   OpenTable Diner

   New York City3 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Made reservations for Mother’s Day brunch and we arrived about 15 minutes early. We were immediately taken to table, met by our wonderful waitress and received our meal very quickly. Thoroughly enjoyed the brunch and left with several boxes of delicious leftovers.
   

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6. H

   Heath

   Dallas1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had brunch on Mothers Day, shrimp and grits were out standing
   

   TwelveResponded on May 13, 2025

   Hello Heath, We appreciate your positive feedback about your experience. We take pride in serving our customers and will continue to strive to make the best food in Tyler. We hope to see you again soon.
   

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7. T

   Thomas

   Dallas23 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Appetizer had stale chips, but was exchanged, was very good. Breakfast tacos the very best!
   

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8. N

   Nevid

   Orlando2 reviews

   2.0

   Dined on May 10, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   While the food was good as always, on this particular trip the service was not. Not only did our waitress rush us to order right after we had been sat, she then proceeded to only check on us every 10-15 minutes. Drinks arrived late, appetizers arrived after the main course, and to cap it off, the check arrived with the wrong items on it and it took another 10-15 minutes for her to come back around so that we could have it corrected. We spoke to a manager who said that she would give us a gift card next time we came in, which I doubt will happen, but had no other solution other than a half apology. All in all, not the usual experience we expect from Twelve, and not an experience we care to try again anytime soon.
   

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9. L

   Lily

   San Antonio1 review

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best steak i have probably ever had . My family and i enjoyed our dinner . It was easy to book a reservation and by the time we arrived at the restaurant our table was ready for us to come in and sit down . We were ready to order as we had already reviewed the menu online and the service was quick and excellent. The food it self was delicious so much taste behind it ! Thank you twelve for having us . What a beautiful and elegant restaurant you have as well as very affordable!
   

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10. C

    Chris

    Dallas4 reviews

    2.0

    Dined on May 3, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    We were seated promptly given we had reservations .. The waitress was not at all educated on drinks and took a long time to return with them . It then took another 20 min for her to even take our order . After taking our order another 20 min for our food to arrive . My husbands steak was cold and “chewy” . My steak was cooked well not medium as ordered and also chewy. It was defiantly NOT a filet mignon cut . Needless to say .. we won’t return .
    

    TwelveResponded on May 12, 2025

    Hello Mr Chris, I am so sorry to hear about your poor experience and service. It is important to us for our guest to have the best experience and it sound like we dropped the ball. If you are able, I would like to hear more about your visit with us so I can better train my staff and management team so we can learn from this. I also want to make things right with you and show you we can do a better job than what you experienced. Please call me at 903-504-5075 and let me know a little more about your visit. Thank you, Amanda.
    

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