Tulum Kitchen and Bar

Tulum Kitchen and Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tiffany

   Atlanta3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food at this restaurant was undeniably flavorful, with generous portions that made the meal feel worth the price. However, the service left a lot to be desired, and the overall experience didn’t match the promise of the place. First, being required to pay $20–$40 just to park before even stepping foot inside was a major turnoff. It instantly cut into my dining budget. Entering from a side door, I found no signage or staff to direct me to the hostess or main entrance, which was confusing and unwelcoming. Once seated, my guest and I waited patiently—nearly 20 minutes—before our server even greeted us. The menu was limited, especially for chicken options. We had a few questions about the dishes, which our server answered plainly, but he seemed rushed or disengaged. After placing our drink and appetizer order, we waited another 15 minutes before seeing him again—at which point he admitted to forgetting our cocktail order. When the crab dip appetizer finally arrived, it was delicious and well-presented. During our meal, a fire performance began. While intended to be entertaining, it felt unnecessary and fell short of expectations. Our entrées arrived and exceeded expectations in both flavor and portion size. My dish could’ve easily served three people, and I was pleased to take leftovers home. That said, we only saw our server once more after our food arrived. At the end, we received complimentary shots—possibly an attempt to make up for the poor service. But when it came time to pay, the server handed us a QR code and asked us to leave a five-star review, standing there while we began. I chose not to complete mine, preferring to give an honest reflection here. Great food, but I won't be returning unless the service drastically improves
   

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2. c

   charles

   Washington DC16 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ⭐️⭐️⭐️⭐️⭐️ Five-Star Experience at Tulum Buckhead! Dining at Tulum in Buckhead was like being transported straight to a beautiful resort in Mexico. From the moment we walked in, the atmosphere, music, and decor made us feel like we were on a tropical getaway — vibrant, welcoming, and relaxing. We started with the snapper bites and shrimp and crab rolls, both absolutely delicious and packed with fresh flavor. For the main course, we couldn't resist the 2-pound lobster special — it was cooked to perfection and bursting with buttery goodness. Every bite was unforgettable. Our server, Thaddeus, was phenomenal — attentive, knowledgeable, and made our first visit feel like we were longtime guests. His energy and attention to detail truly elevated the evening. The live music was the perfect touch, creating a lively yet relaxed vibe that made us want to stay all night. Honestly, the Instagram posts don’t do this place justice — it’s even better in person! Tulum is now officially one of our favorite Saturday spots for food, music, and gathering with friends and family. This was our first visit, but it absolutely won’t be our last. Five stars across the board!
   

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3. T

   Theophilus

   Cleveland1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was sooo good and the presentation was awesome. Would recommend anyone looking for great food and great experience.
   

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4. J

   Joel

   Atlanta1 review

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time! The food, service & ambiance was top tier! I would definitely visit this spot again! The only drawback is, the establishment tip themselves gratuity. I typically tip 20% or more unless service is absolutely horrible! As a customer, I would like to have the luxury to tip relative to personal experience.
   

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5. L

   Ludenie

   Atlanta1 review

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was amazing. Although it took a long time for them to seat us. We enjoyed our food
   

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6. A

   Ashley

   Las Vegas1 review

   1.0

   Dined on April 19, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Terrible service.. dinner took 3 hours for 3 people. I noted it was for 2 birthdays and they didn’t do anything
   

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7. J

   Jimmy

   Atlanta6 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   From the moment we arrived at Tulum Kitchen & Bar, we were impressed by the warm welcome and stylish, inviting ambience. The space is beautifully designed—elegant with a modern tropical vibe, perfect for a date night or dinner with friends. The staff was outstanding—attentive, professional, and genuinely friendly. Special thanks to Tim, the manager, who went above and beyond to ensure our experience was flawless. His pleasant demeanor and hands-on approach truly made us feel valued and well cared for. The food was fantastic—everything was fresh, flavorful, and beautifully presented. We enjoyed every course, and the drinks were just as impressive—creative, refreshing, and well-balanced. Tulum Kitchen & Bar is a gem—great service, amazing food, and a wonderful atmosphere. We highly recommend it and can’t wait to return!
   

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8. F

   Frank

   Houston7 reviews

   1.0

   Dined on April 18, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We waited 30 minute to receive our appetizers which was only chips and dip and after 1.5 hours we’re yet to receive our entrees . We ended up just leaving and having dinner somewhere else. Additionally they charged a mandatory 20% gratuity which is crazy since the service was horrible. You would think that service would be impeccable if you are billing a mandatory gratuity to someone’s check.
   

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9. R

   Ryla

   Unspecified1 review

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tulum was amazing! I got the oxtail pasta and wow… 😮‍💨🤌🏽
   

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10. J

    Jazimin

    Atlanta1 review

    3.0

    Dined on April 17, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    This place was okay. The hype on instagram is overrated. I feel like the food really wasn’t that good for the price. The drinks was good though.
    

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