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Tseen Ja by AZULIK, Tulum, ROO

Tseen Ja by AZULIK

4.0
4
293 Reviews
MXN500 and over
Japanese Speciality
Tseen-Ja pays homage to the culinary culture of the Land of the Rising Sun. The chefs skillfully and respectfully create dishes that harmonize flavors to perfection using fresh, seasonal ingredients and ancestral Japanese methods.

Each bite is enjoyed serenely in this lush natural setting, from high in the treetops. This sensory experience allows you to enjoy Japanese cuisine uniquely, taking time to appreciate each flavor and texture.

- Reservations must be changed at Open Table 24 hours in advance or a cancellation fee of MXN 1000 per person will be charged
- 15 minutes tolerance to the reserved time
- The use of professional cameras and drones is not allowed.
- Adults only
- Elegant casual attire (no swimsuits, we do not recommend high heels)

Make a reservation

2 people

7:00 PM


Booked 4 times today

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN500 and over
  • Cuisines
    Japanese Speciality
  • Hours of operation
    Dinner Daily 5:00 pm–10:30 pm Bar Daily 5:00 pm–11:30 pm
  • Phone number
    984 980 0640 ext. 4
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Formal Attire
  • Executive chef
    Rogelio Gorozpe & Santiago Conde
  • Neighborhood
    Tulum
  • Cross street
    Hotel Zone
  • Parking details
    Public Lot
  • Entertainment
    A Live DJ & Real Japanese Food in a House Tree Environment make of Tseen Ja A Unique Place in Tulum
  • Additional
    Bar/Lounge, Beer, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Outdoor Smoking Area, Patio/Outdoor Dining, View, Wine

What 293 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 4.2Service
  • 4.5Ambience
  • 3.5Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Great for creative cocktails

  • Cancun / Riviera Maya

    Hot spot

  • Tulum

    Great for creative cocktails

  • Tulum

    Hot spot

  • Tulum

    Good for special occasions

  • Tulum

    Lively

293 Reviews
  1. OpenTable Diner

    Mexico City

    1 review

    5.0

    1 review

    Dined on May 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Simplemente espectacular!!! La comida excelente, la atención impecable, el ambiente inmejorable

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  2. Sanela

    Orlando

    10 reviews

    2.0

    10 reviews

    Dined on May 9, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    So we were at this place back in May 2021. At that time I gave them a five star review. Everything was amazing. Food was great, service was great. Music was amazing. Drinks were delicious. What a difference this may. We made Reservation thinking it’s gonna be busy. They were not busy at all. I guess this is slow season in Tulum right now. When you make a reservation on OpenTable, they ask you if you are celebrating anything and we were celebrating our 33rd anniversary. We arrived with a couple friends. Had few drinks, order some food. Drinks were pretty good. Food came in weird order. It was very interesting because restaurant was not busy at all. Maybe there was another two or three tables. we had an issue with one of the dishes and the manager came over to talk to us about it and he said that well it is what it is they will not take it off of the menu. That’s just how they do things. Well, I’m not the person who just agrees with everything so obvious I pushed back and got the item taken off of the bill. But attitude is unmatched. For a restaurant that’s not busy at all, the way they treat the customers it is ridiculous. We will never come back to this place. Probably it will not matter to them, but it will matter to me Because I don’t want be treated like a second class citizen. I’m not bougie or anything like that. I just need good customer service. Being in the industry for more than 15 years, it’s not hard. You have to have a little bit of people skills and a smile on your face. Everything else can be taken care of. But not with the attitude they have here. Obviously everything is overpriced. Like everything else is in Tulum and I don’t see myself coming back to this place. Oh by the way, nothing was done for anniversary. I wonder why you ask if we are celebrating anything if you don’t even mention it. 

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  3. Michelle

    Orange County

    4 reviews

    4.0

    4 reviews

    Dined on April 13, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    The views were breathtaking the food was so delicious, the design of the nests Gorgeous! I suggest you go with your credit card because this place isn’t cheap but I think the experience was worth it.

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  4. OpenTable Diner

    New Orleans

    1 review

    1.0

    1 review

    Dined on April 1, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Desastre. Violento. No vale lo que cuesta. El sushi es de lo más ordinario. Y se desarma. El baño, sucio. Se cayó literalmente la tapa del dispenser de toallas de papel sobre mi mejilla. Me dejó un moretón. El gerente se disculpó apenas. Y propuso arreglar la situación trayendo unos “petite fours” que no eran más que 4 escasos caramelos. Mi marido calificó la situación de humillante. Por supuesto que la cuenta vino abultada (dejamos la propina del 15% para el mozo que no tuvo la culpa). Aún hoy estamos con dolor de estómago y dudando de si incluso algunos de los pescados estaría en mal estado. El peor festejo de aniversario. Pero nuestro amor sigue intacto. Disaster. Violent. It's not worth what it costs. The sushi is the most ordinary. And it falla apart. The bathroom, dirty. The lid of the paper towel dispenser literally fell on my cheek. It left me a bruise. The manager barely apologized. And he proposed to fix the situation by bringing some “petite fours” that were nothing more than 4 meager candies. My husband described the situation as humiliating. Of course the bill came in large (we left the 15% tip for the waiter who was not at fault). Even today we are with a stomach ache and doubting whether even some of the fish would be spoiled. The worst anniversary celebration. But our love remains intact.

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  5. OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on March 31, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Pésimo!! Primero pedimos una botella de sake y nos la llevaron a la mitad pensando que no nos daríamos cuenta, obvio nos dimos cuenta y después nos llevaron la nueva y cerrada. Después pedí un wagyu A5 el cual no era! Lo venden a 3,400 pesos y ni siquiera es la calidad que te venden, no era wagyu A5!! Pedí un sashimi de hamachi y no servía, olía horrible, y lo peor es que se los regresamos y aún así nos obligaron a pagarlo cuando el pescado no servía! De plano pagamos la cuenta y nos fuimos a cenar unos tacos

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  6. Angelica

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on March 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    El lugar increíble, aunque no todas las mesas tienen buena vista como para ver el atardecer, a menos que pagues por los nidos. La comida muy rica. Buen servicio

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  7. OpenTable Diner

    Central Coast

    5 reviews

    5.0

    5 reviews

    Dined on March 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had an outstanding omakase meal celebrating my friend’s birthday. Everything was perfect, food was outstanding and a very attentive staff. We’ll be back!

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  8. Lavinia

    Milan

    2 reviews

    vip
    3.0

    2 reviews

    Dined on March 19, 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 3
    Very cool place, food very good also the service was very good

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  9. LLuethje

    Mexico City

    7 reviews

    vip
    5.0

    7 reviews

    Dined on March 14, 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Los precios son muy caros para lo que ofrecen en la calidad de bebidas y comida

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  10. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on March 12, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I had an amazing experience at Azulik in Tulum. From the moment we arrived until we left, everything was magical. The ambiance is breathtaking, and the service is warm and personal. The sunset experience, with incredible cocktails and music, was simply grand. Dining at Tseen Ja was equally delightful, with premium-level service and excellent food. Prices were comparable to other local restaurants. We ended the magical night at the museum. Overall, a fantastic experience.

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  11. OpenTable Diner

    Fort Lauderdale

    1 review

    vip
    2.0

    1 review

    Dined on March 10, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 5
    la calidad es mala buen servicio pero la comida en general regular

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  12. stacyh

    Las Vegas

    7 reviews

    vip
    5.0

    7 reviews

    Dined on March 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Most amazing experience of my entire life. And, I have traveled the world. Worth the cost

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  13. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on March 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Super artistic decor made of wood bamboo and plants very romantic attentive service and very delicious food

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  14. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    We choose for Japanese. One experience not to skip. The originality of the architecture, the kitchen in your eyes even you dine into the trees. Great architecture and culinary experience. Not crowded as last time. A comment toward de menu, it should have been better to be provided with pictures, however the personnel was capable to lead us through make us the best choice. Thank you for this total experience.

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  15. LailahB

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on February 24, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3
    They used to be good, I don’t know what happened but it’s pathetic now. Food was horrible, drinks were not good either, service was confusising, place is uncomfortable.

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  16. OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was amazing , we were served by Barak who was very accommodating and welcoming to us- told us about the other jungle restaurant which we also want to check out. The food was insane the best seafood I’ve ever eaten, all the dishes we tried were amazing

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  17. OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on January 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food, Great settings and there’s an amazing Bridge to walk onto 🥳🥳🥳

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  18. OpenTable Diner

    Greater Boston

    4 reviews

    2.0

    4 reviews

    Dined on January 12, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Very overpriced for just average food. Was not allowed to to walk around, see the atmosphere or sunset to take photos. Waiter was lingering at our table the whole meal. My margarita did not taste fresh. Was looking forward to our meal here and unfortunately would not return or recommend to others.

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  19. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined on January 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 4
    Food was bad prices are high, service was mediocre at best

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  20. DiegoS

    New York City

    1 review

    3.0

    1 review

    Dined on January 4, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Basic sushi/japan food but prices are so expensive! The quality is not high than the price, the expectations was absolutely not met.

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  21. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on January 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The place was great, food was good and very cosy, and nice design

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  22. OpenTable Diner

    Miami

    3 reviews

    3.0

    3 reviews

    Dined on December 27, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    Good but service can be better. The food take too long to get ready and the waitress was more worried with your cellphone than the clients

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  23. NiheleR

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on December 17, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Incredible experience 😍 we loved the food, the view , the service… everything was perfect 👍

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  24. ShaunS

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on December 17, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The food was okay, the service was pretty good, the ambiance was excellent, and the noise level was perfect. It was a little pricey.

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  25. SFsm

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on December 9, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful spot. Great service. Delicious food. A destination restaurant

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  26. OpenTable Diner

    Bath

    1 review

    5.0

    1 review

    Dined on December 4, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Absolutely stunning place. Generous portions Highly recommended for special occasions to make memories

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  27. OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on December 3, 2023

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 5
    Veryyyy expensive place! Food not to good. Basically going to see a very unique interior.

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  28. KaylaJ

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on November 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Barak was our server, we had an amazing experience, this was worth the trip to Tulum 👍🏽

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  29. Kristina

    New York City

    29 reviews

    vip
    4.0

    29 reviews

    Dined on September 12, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    What a beautiful restaurant! Russell really took care of us and truly gave us a personalized experience. The food was beautiful and made with care by the chef. Overall a great experience and a must-do in Tulum!

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  30. JayG

    New York City

    1 review

    2.0

    1 review

    Dined on August 24, 2023

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 5
    I got the best steak of my life down the block for the price of ramen here.

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  31. OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on August 17, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    State alla larga da questo posto, partendo dal presupposto che il locale era vuoto, il cibo immangiabile, unica cosa positiva il servizio, molto cortesi e gentili. Per il resto non vale la pena non ci andate!!!!!

    1 person found this helpful

  32. OpenTable Diner

    Cancun

    1 review

    1.0

    1 review

    Dined on August 10, 2023

    1. Overall 1
    2. Food 3
    3. Service 4
    4. Ambience 3
    El lugar tiene un diseño precioso, la Mesera fue muy amable…. A pesar de estar vacío, nos pidieron entre 600-800 dólares no consumibles para usar una mesa afuera 🤯

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  33. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined on August 10, 2023

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 4
    We visited Tseen last year and had a phenomenal experience so we decided to return. The menu has changed significantly along with the pricing. Not many options to choose from. When ordering drinks we were told they were out of ice & did not have a blender for Daiquiris. When ordering our entrees there was only enough steak & crab for one order (we needed 3) I was told they could get one steak from their sister restaurant up the street but my price would be the same as the surf & turf. The steak was not seasoned at all. The sushi was ok but not too fresh or made well, it was crumbling & falling apart. My husband didn’t get a meal at all and our bill was over $700 USD for 3. Totally different experience than our first visit. We were celebrating our daughter’s bday and were seriously underwhelmed and disappointed.

    1 person found this helpful

  34. SolSpirit

    Cancun

    1 review

    3.0

    1 review

    Dined on July 14, 2023

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5
    I have visited this place a couple of times. To be honest every time something is just off. Last time they said they are fully booked and sold ne the Nest experience although we were just 4 people and the restaurant was half empty. After paying fir the nest they offered us a table at the restaurant and gave some if that nest price towards the bill. Basically we were kind of tricked. This time for example it was super cool because we were the only ones in the restaurant. When asking for recommendations we were immediately pointed to the most expensive platter on the menu. When the bill arrived, we had 3 staff members around us confirming and being extremely loud about the price and confirming it over and over. Felt like I was at the bus station. Once the bill was paid. The waiter began asking for tips and was very specific with the amount he wants. It felt really uncomfortable. Actually it was one of the most uncomfortable restaurant experiences I have had. However the quality of the food is amazing and we were the only table there for the full night.. so it was like a private dinner basically, which was a cool experience. The service for a 1000$ bill was really unprofessional and actually put my table in a puzzled situation. The lady running with the card machine was screaming out the numbers which made my guests feel extreme discomfort because they were not involved in the closing of the bill. Also, it was a birthday dinner and we warned Azulik about that. There has been 0 notice and attention to that information. Overall, have given this place 4 chances and the only reason I was back is because of the food and the experience. I give the food a 5/5 I give the experience a solid 1/5 The waiter begged for tips basically. I doubt that I will ever be back as there is Kokoro in Aldea Zama which had much better service always and the food is as amazing if not actually better. Disappointment & confusion. Not professional.

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  35. OpenTable Diner

    Cancun

    1 review

    2.0

    1 review

    Dined on July 2, 2023

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 4
    Very bad food. Highly overpriced, very high. Not recommended at all

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  36. StephD

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on May 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really delicious meal and drinks, nice ambiance. It was fun to walk around the hotel after and explore the property a bit.

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  37. DANROSAS

    Guadalajara

    3 reviews

    4.0

    3 reviews

    Dined on May 13, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    El personal ameno, agradable y profesional, nos hicieron vivir una experiencia muy placentera, la ambientación es espectacular con originalidad. Comimos el menú del Cheff lo cual hizo de esta visita algo inigualable.

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  38. EugeniaC

    Cancun

    1 review

    1.0

    1 review

    Dined on May 4, 2023

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    La comida no era buena. Comimos sushi. No tiene buena relación precio calidad. La mesa no era cómoda, había demasiada luz en el salón. Por las fotos pensé que la propuesta era más abierta.

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  39. Dave

    Cancun

    1 review

    1.0

    1 review

    Dined on May 1, 2023

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 1
    Disappointing Definitely not a place where I will go back.

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  40. pablazo

    New York City

    16 reviews

    vip
    2.0

    16 reviews

    Dined on April 30, 2023

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 2
    One of the most beautiful restaurants I have ever been, but… incredibly overpriced and the food could be way much better for the price. The tables are so uncomfortable that make you want to leave as soon as possible. This place needs an urgent intervention.

    Is this helpful?

FAQs

Tseen Ja by AZULIK is rated 4 stars by 293 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 4 times today
Google Map for Tseen Ja by AZULIK

Carretera Tulum Ruinas Km 5, Zona Hotelera, Tulum, ROO 77780

Additional information

  • Cross street
    Hotel Zone
  • Neighborhood
    Tulum
  • Hours of operation
    Dinner Daily 5:00 pm–10:30 pm Bar Daily 5:00 pm–11:30 pm
  • Price
    MXN500 and over
  • Cuisines
    Japanese Speciality
  • Dining style
    Casual Elegant
  • Dress code
    Formal Attire
  • Parking details
    Public Lot
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    Rogelio Gorozpe & Santiago Conde
  • Entertainment
    A Live DJ & Real Japanese Food in a House Tree Environment make of Tseen Ja A Unique Place in Tulum
  • Additional
    Bar/Lounge, Beer, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Outdoor Smoking Area, Patio/Outdoor Dining, View, Wine
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