True Food Kitchen - Walnut Creek
Support True Food Kitchen - Walnut Creek during COVID-19
Safety precautions
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Great service. Easy QR code to order. Easy payment system.
Thank you for the feedback Kathy!
Great food, but poor, indifferent, and inattentive service. We were made to feel like we were a nuisance. Drinks were delayed, server rarely checked on us (it was slow - we were on of two parties seated in the section), and our dishes were never cleared (the server actually left the check next to a table full of dirty dishes). Very atypical- but extremely disappointing service- on this most recent visit.
Hi Darren, I've just sent you a private message and would love to connect with you about your recent experience
I usually love True Food, but because of Covid there is a limited menu which had a good range of items but not our favorites. The service was so so, I think they only had one main server. They are making the best of it and am glad we gave it a go.
We truly thank you for your support during these special times, thank you!
Great healthy food! Tasty food with healthy protein options.
We love when our guests love our food as much as we do, thank you!
The management here is pretty aloof and the service can be slow. Excellent food though!
Hi, I've just left you a private message and would love to discuss your feedback. Thank you for taking the time to review and hope to hear from you soon!
Great food. Doing good job keeping everyone safe from covid.
Love this place and will return soon.
They real messed up our order. The host sat us. Nobody came to take our order. People that arrived after had their orders taken. We decided to us mobile app. Entrees did arrive at the same time, appetizer arrived after entrees. Not until it was time to pay did they realize we didn't have a waiter. Not sure how this happened.
Hi, I've just sent you a private message and would love to connect with you about your recent experience. Thank you for your feedback and hope to talk soon!
Good quality food. We had the Brussel sprouts and shared a pizza. Perfect amount for lunch. Dress warm Incase you don’t get near a heater. Very limited beer menu. Overall good food, we will be back.
Hollie we'll be so thrilled to have you back in! New beer hits the menu today, come check it out!
Great healthy food.
Thanks so much Angela!!
It was a really lunch! I really love the fall menu with everything but it squash!!!
Thank you!
We're always happy with True Food & have done covid-take out since.
Food is so fresh. Staff warmly greets you. Kim our server was fun and professional. Tried breakfast sandwiches. Not too large yet tasty kale salad on side. Andre, manager, checked in on us so gracious. We'll be back!!
Spike thank you so much for taking the time to review and for the shoutouts for Kim and Andre! They're awesome members of our team and will be so excited to see the review, thanks again and see you soon!!
The food and drinks are always remarkably consistently great! During these tricky times it's so nice to be offered such a variety of cuisine and beverages, all served perfectly prepared using the freshest of ingredients. The Ancient Grains bowl is a favorite. The service is friendly and very efficient. Plus, the ambience feels leisurely and conducive to communication.
Thank you so much for this review! It's everything we try to be and more and we're so excited that we came through for you. Hope to see you again soon!
We had a reservation and when they sat us outside, no one came to wait on us for 20 minutes!
It was a cold day and the heater wasn't working on the patio. When the server finally arrived, we asked if we could move inside. Yes, it's covid times but our reservation was late afternoon and there were plenty of open tables.
The server took another 10 minutes to return! Then, she told us the wait for inside would be another 30. We left. I'm very disappointed in this restaurant and it's going to take me a while to go back.
Hi Laura, I've just left you a private message and would really love the opportunity to connect. Thank you!
The food was delicious as always! Service was a bit slow.
Hi Keto, I've just left you a private message and would love to talk about your recent experience. Thank you!
This used to be my favorite restaurant in WC, but it has changed. I am not sure if it is COVID related, but the place was nearly empty at 6:30 on a Sunday night. The food was cold. The service was so/so and there was plenty of staff that I could see. It was actually too bright inside and felt sterile. I am not sure if I would go back. So unfortunate.
Hi Lori, I've left you a private message and would love to talk to you. My name is Amanda and I'm the GM here, I've left you my email and would appreciate the opportunity to connect. Thank you! Amanda
Service was amazing! Very clean and felt safe dining there.
Michelle I'm so happy that you felt safe and taken care of on your visit. We're doing our best to provide an environment everyone can enjoy and be safe in and we appreciate your review!! Thanks and hope to see you soon!
I typically have had good food here, but it was not up to par this last visit. Both entrees were cold, as was the latte....just not good flavors and presentation wasn't even as good.
Service however was great and the ambiance is nice
Hi Marisa, I've just sent you a private message and I'd love to connect with you about your recent experience. Thank you for the honesty and the feedback! Amanda
Everything we ordered was terrific and the servings were very generous contrary to some comments from previous diner,s, who thought the quantity of food was not enough ! Service was excellent but the space is quite noisy due to the industrial atmosphere! Overall loved❤️it
Thank you so much for taking the time to review!! We love that you left full and happy and would love to see you again soon! If you stop in during a weekday the atmosphere tends to be much quieter than on a busy weekend - appreciate the feedback, have a great week!
Great food & fun with friends!
I'm so happy we could provide you with a safe and fun environment to get together with your friends!! Thank you for the review and see you soon!
Service is always slow. Food is good very healthy. They need to work on getting their waitstaff to be more organized and serve food in a more timely manner.
Hi Sarah, I'm so sorry to hear that we disappointed you this last Saturday. It is our goal to deliver fast and friendly service to every guest on every visit and I hate that we didn't deliver on that promise on your last visit. I know we're better than this and you deserver better. I'd like to offer you a dinner for you and a friend on me so we can make this up to you and offer you the service you deserve. My name is Amanda, please reach out and I hope you can forgive us. Thank you!
Since I am gluten free, I find many delicious options on their menu. My choice for lunch was the Korean Bowl which has sweet potato glass noodles with shiitake mushrooms and veggies. The spicy sauce completed the great combination. Would definitely order this again....but have to admit that everything I have ordered at True Food has been tasty!
CALady thank you so much for the positive review of our food!! We love that everyone can find something they love on our menu, regardless of food restriction, allergy, or sensitivity! Have a great week and see you soon!
Love everything about True Food Kitchen. The food is divine and service fantastic. Wish the pricing made it more affordable (my salad was $25!) but delicious!
Amy we're so happy that you enjoyed your food and service! It's our pleasure to provide great hospitality and exceptional food to our guest every time and we love making our guests happy! Thank you for the feedback you've provided and have a great weekend!
Very poor service
I'm so sorry that we didn't offer you the service you expected and deserved. We're much better than this and we fell short. I know we can do better and I'm hoping you'll give us the chance to make it up to you. My name is Amanda, I'm the General Manager and if you're willing to let us I'd love to personally take care of you the next time you visit so we can show you what we're really capable of and to apologize for this last visit. Please contact me at the restaurant and thank you!
I’ve been many times trying to enjoy this “healthy food” right in the middle of broadway plaza. But the food is just bland and simply unmemorable. Sorry just my opinion. Overrated restaurant.
Hi, I'm truly disappointed to hear that we've missed the mark with your experience now on multiple occasions. I know our food and I really believe we have something for everyone - we just haven't done our job finding you the right fit. I'd love to personally take care of your next visit. My name is Amanda and I'm the GM here in Walnut Creek. Please call the restaurant and ask for me on your next trip in, I'd love to show you what we can do. Thank you for the feedback and see you soon!
Indoor dining area - there are times people are seated without following social distance guidelines per the County mandate
Hi, I want you to know that we take your feedback and the county social distancing guidelines very seriously. We remeasured our tables to make sure that we are in compliance and we will continue to do that between every shift to adjust when tables have been altered. Your safety is our top priority and I sincerely apologize that you felt we were neglectful of this. I'd love to connect with you; you can reach me by calling the restaurant and asking for Amanda. Thank you & hope to talk you soon
Service could’ve been friendlier
Hi Jennifer, I'm so sorry to hear that you did not receive the level of hospitality that we pride ourselves in giving daily. I know we can do better and I'd be so grateful for the opportunity to take care of you myself and have you back in for an experience that will wow you. We focus so much on making our guests feel like family and I'm upset we missed the mark. Thank you for the feedback and please reach out to the restaurant - My name is Amanda and I hope to hear from you soon. Thank you
It was great!
We think you're great! Have an awesome week and hope to see you again soon!
Food was very good. It tasted like real, well-prepared food.
Joan thank you so much for the feedback! We aim to please and hope to see you again real soon
Have eaten several times at True food. This is the first
time my turkey burger and sweet potatoe mash wasn’t good.
Will not eat here again for a long time.
Atmosphere was disturbing because of Covid.
I'm sorry to hear you found the atmosphere to be unpleasant and you were displeased with the food you received. I know we're better than what we showed you and I'd be so grateful for the opportunity to have you back for a visit on us that I know will wow you. I'd like to take care of your table and reservation personally. Please reach out to me at the restaurant and give us the chance to turn this around. We so appreciate that you chose us and hope to see you again soon. Thank you, Amanda
Great overall experience
Hi Candice, I'm so glad you enjoyed your experience with us! We pride ourselves in treating our guests and team like family and we look forward to having you in again soon!
We were served by Gio. He is amazing! All of his suggestions were on point. Gio was very personable and provided excellent customer service. He was fun to talk to and came to check on us several times. When we come back, we’ll ask to be sat at his section.
Food was excellent, very flavorful and portions were perfect.
2 dogs ran in off leash from outside. The severs handled it with grace under fire.
Thank you so much for your kind review and recognition of Gio!! He's an allstar and we're lucky to have him, he'll be so excited to hear how pleased you were! Thanks again and hope to see you soon!
Awesome as always
Thank you so much!! Hope to have you back soon!
Service great as always. Everyone nice in spite of all the rules. We had a nice lunch in the shade. The kale side salad needs to be reimagined. Neither my friend nor I likes it. It was fresh, pretty but not to our taste.
Thank you so much for your feedback and for your kind words about our service and atmosphere. We hope to see you again soon, have a great week!
Our first indoor dining experience during the pandemic. They did a good job with indoor dining arrangements.
This means so much to us as we are trying our best to make sure both our guests and our team feels as safe as possible while they are in our care. We appreciate you choosing us and we're so thrilled to have gotten the opportunity to serve you during this time. Hope to see you again soon!
Delicious, as always. We had a joyful, lovely, helpful, and patient server which made the entire experience that much better!
It's so great to hear you had such an amazing time while you dined with us! We'd love to serve you again so come see us again soon and thank you for the review!
Food was good, but took a long time to come out. Service just ok, border lining poor.
Hi KDMD, I'm sorry to hear you found your service to be lacking. We strive to give our best in both quality food and service and we hate that we missed the mark in service. I know we can do better and I'd love the opportunity to personally oversee your next experience. My name is Amanda and if you're open to allowing us to treat you to your next visit, please phone the restaurant and ask for me. Thanks for the review! Amanda
I love the creative healthy menu!
That's so great to hear! Thank you for choosing us and hope to see you again soon!
Sanitizer available on table, tables spaced to allow distancing, great food as always
Hi there! It's great to know you found every aspect of our restaurant to be clean, comfortable, and inviting. Ensuring your complete comfort is very important to us, as we want to see you back again soon!
It was an amazing stay, we got seated earlier then our reservation time, the food tasted DELICIOUS plus the service was amazing as well!
Katey thank you so much for taking the time to review!! Please let us know the next time you're in!
Everything was cooked to perfection and so flavorful! great staff and service
Kristin thank you so much for the review! We appreciate you and hope to see you again soon!
FAQs
True Food Kitchen - Walnut Creek offers takeout which you can order by calling the restaurant at (925) 952-7314.
True Food Kitchen - Walnut Creek is rated 4.6 stars by 2138 OpenTable diners.
True Food Kitchen - Walnut Creek does offer gift cards which you can purchase here https://truefoodkitchen.cashstar.com/store/recipient?locale=en-us.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.
