True Food Kitchen - Plano
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Rewards only by credit card payments?
I’ve been eating at TFK for the last 6 months and joined their rewards program around April.
Sometimes I paid with cc and others with cash, waiting for my rewards show anytime soon. Last Sunday, May 19th I finally asked the waitress how exactly is the mechanism for my points to show in the app and to my surprise she answered that only the payments made with the registered cc count!!! WTH?? I’ve spent more than $300 since April and none of that counts as rewards bc I paid cash or with other cc??
That’s nonsense and a ripoff of rewards to a frequent customer. This is 2019 where elementary kids are developing apps and they say they’re working on that feature??!
What a disappointment for being a frequent client. As customers we always want our money’s worth and based on that we make decisions.
Come on TFK make it worth coming back to enjoy your food and service.
Great food & Great atmosphere! Easily serves a large party!
VERY slow service, waitress attended to us maybe 3 times the whole night, food was great but took an hour and a half to get my food and cocktail and the place was not busy, disappointing.
It was disappointing to have multiple items on the menu unavailable at time of ordering. We look forward to coming to your restaurant. However when multiple items are unavailable, it’s disappointing. May not be our first choice next time.
Service is terrible. Took 20 minutes to get a server after being seated.
The Best Fish Tacos in town!
Nice concept with great food. Service a bit slow at times. Love the atmosphere.
On Mother's Day by dinner, there were no more clean glasses, certain menu items were exhausted, and service was slower. Ordered a well done burger and the first pass was medium. We really like this restaurant, and plan to go back, but on a peak day wasn't operating as well as they could. Food was good, but has been better on other days.
Wow! This was the overall best lunch experience! The menu had the best choices for our family. Wile will be dining again real soon.
Food was good. Little pricey but my wife and mother in law loved it.
Perfect Mother’s Day Brunch
Mother’s Day brunch
Delicious abundant amounts of food- service was fantastic at 10am- Parking was way better in the morning than the afternoon-
The food is awesome and can accommodate all kinds of food allergies and diets.
First time there, service was great. We sat on the patio and enjoyed the random cool May weather. The sangria was delicious as well as our food!
Delicious and healthy food! Portion size is perfect. Love the option of inside or outside seating.
I have been to tru food around 20 times and I usually love it. I chose to go there for my 40th Birthday. The drinks were terrible. I ordered a Moscow mule and sent it back. I ordered their new Strswberry Rhubarb margarita. It was bad, I didn’t enjoy it. Both drinks were way too sweet and not well-balanced. Same with the food. My charred cauliflower had too much sauce and my salad had too much dressing. We came in late so I’m not sure if the main chef and bartender were gone but it was the worst food and drink quality I’ve had there by far. The server was amazing and the service was impeccable.
Very good flavors. Fresh and high-quality ingredients. The menu is full of great options that motivate new and favorite tastes. Most servers are engaged and helpful.
Beautiful spring evening for patio dining. Terrific service and server. Food was all top flight including new honeydew beverage, chicken satay appetizer, ancient grains bowl with salmon, and finally the key lime mousse. Can’t wait to go back !
Thank you for your five star review. We value you and appreciate you as a fan a of our brand.
Everything was perfect from the staff to the food and service. Very fresh food!
Very enjoyable experience. Wait staff was just the right balance of attentive but not overbearing. Food was delicious as was dessert. Definitely a staple place for us either the seasonal changes in the menu!
Lunch for two with a drink each was $92.00!!!!! Crazy expensive, but the food was really good. Not sure I will make this a place I would come to often!
Love this place! Beautiful food and I always have a great time
Happy Admin Day celebration for us!
Always amazing food and service! Will definitely be back.
This service has been poor the last three times I’ve been there so I think I’ll stop going. There’s so many other restaurants to choose from in this area. The indoor seating is super noisy. The staff doesn’t seem to really care to give excellent service. It’s very hard to find someone to answer a question or to get you something.
I did not receive what I ordered. My burger was over cooked and did not have extra cheese as I requested. My companion never received his sides. Services was very slow. Very atypical of this place
Great food and service, unfortunately when making the reservations, there’s not a choice where you can choose your sitting. Being sited at the very back of the restaurant lessen the experience.
Service was very slow
Loved everything from the humus to the salads to the shrimp teriyaki bowl. My husband got a margarita pizza and loved it. Great healthy food !!
Sydney and the management was very accommodating and taking care of us.
Everyone there was very engaging.
True Food Kitchen was an interesting place. It touts all natural made scratch food as its offerings. Seating is in a very open space so it is very noisy. I ordered a citrus margarita and had to send it back and order something else. It was not something I felt I could drink. It was mainly cucumber and then I couldn't taste anything past that. I would say the restaurant is a good change from the regular eating out options. I would enjoy it more for lunch I believe than a dinner out with friends. Overall it was good, but not enough to be in my regular rotation.
We enjoyed ourselves and the food was great as well as the service!
Loved it! Something for everyone in the family. Healthy food done REALLY REALLY well with tons of flavor! Will definitely be going back. Appreciated to happy hour food and drink options as well at a decent price point. Keep that please!
Waitress of our table was fabulous.. she did a wonderful job!!!
I made a 1:00 reservation on Open Table for 2 and when I arrived they hostess had NO reservation for me. I had an email confirmation but NO reservation. It was a busy day, but thankfully there was an available table. Not a great first impression. The food was ok, but nothing to rave about and overpriced for what it was and what I got.
Good afternoon, I would like to say I am embarrassed for the experience that you had with us. I would like an opportunity to hear a bit more about your experience and make this right. I sent you a message with my email if you could send me the best contact information for me to reach out to you. thank you again,
Wonderful staff! Food is so delicious fresh and healthy of course ☺️
Thank you for your review! We enjoy hearing about our guest having a wonderful experience!
Went to my daughter's favorite restaurant to celebrate her birthday. Great service, great food! When reading the menu and ingredients in the dishes, you may not recognize some of them or think they go well together, but trust the chefs! It's all good!
Sandra, you are too kind! Thank you for your compliments I will pass this on to my team, they are very passionate and love what they do! We look forward to your next visit!
There’s a little bit a question about the validation of our birthday party that we’re celebrating, didn’t really appreciate that