True Food Kitchen - Pasadena

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1. K

   Kilted1

   Los Angeles

   58 reviews

   vip
   5.0

   58 reviews

   Dined 3 days ago

   overall5food5service5ambience4

   Last minute group reservation for 9 of us and most had never been. The restaurant had just finished a small private party, so they quickly turned the room and reset for lunch diners. Fast service, great menu, great plate presentations and flavors.
   

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2. FB

   FredB

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food5service1ambience5

   We really like this restaurant! The ambiance and food were amazing. However, the service was poor! After we were seated, we didn't have a waiter/waitress drop by for about 15 minutes! My wife had to get up to find someone and ask for assistance! For the remainder of the meal, the service was very spotty as well. It was weird - we must've had a half dozen different people who dropped by during the course of the meal and you'd think that would represent good service but it wasn't. My coffee went empty and I waited for a refill. Then when someone came by and asked if I would like a refill, he eventually came back and poured hot water instead of coffee. He then had to take my cup and fill it with coffee. I was surprised at this poor level of service for what was otherwise a great restaurant.
   

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3. PH

   PaulH

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience3

   It was a fairly pleasant lunch and would have been more enjoyable had the ambient noise not been so loud. All the sound of people speaking loudly to overcome the noise reverberated all around us, so it was a struggle to have a conversation and hear each other, and we sat next to each other. We were sitting in the section that is near the kitchen entrance, so maybe I’ll have to request better seats next time. 🤷🏻‍♂️
   

   True Food Kitchen - PasadenaResponded 3 days agoHello Paul H, we are delighted to hear that you enjoyed your dining experience despite the noise factor being too loud. We will communicate this feedback to our team in efforts to make your next dining experience off the charts. Thank you for taking the time to leave a review, and we look forward to serving you again in the near future!
   

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4. DK

   DeborahK

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   I had the teriyaki burger and it was fantastic. I also loved the matcha horchata
   

   True Food Kitchen - PasadenaResponded 3 days agoHello DeborahK, we are so happy to hear that you enjoyed a delicious Teriyaki burger, it just hopped on to our seasonal spring menu. Thank you so much for joining us, and we look forward to seeing you again in the near future!
   

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5. SZ

   SusanZ

   Exclusive

   8 reviews

   2.0

   8 reviews

   Dined on May 22, 2023

   overall2food1service4ambience4

   This place has gone downhill as it focuses more on volume and crowd-pleasing food-as-entertainment. It's abandoned its commitment to healthy food and vegan options. This is LA: you can get awesome, delicious vegan burgers almost anywhere, but not here, where they are afterthoughts, just modifications on the standard meat ones. Hummus is runny because they are watering it down and spicing it up with jalapeno to disguise it. Come back to your roots, TFK!
   

   True Food Kitchen - PasadenaResponded on May 23, 2023Hello Susan Z, we are sad to hear that your last visit with us was not up to True standard, we will communicate this feedback to our team in efforts to make your next visit adequate to our True standard of providing delicious/nutritious food, alongside stellar service and a wonderful ambiance. We clearly missed the mark, and we would love to hear more about your experience. You can reach us at 626-639-6818. Respectfully, Bryan Moreno
   

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6. R

   Robert

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on May 21, 2023

   overall4food4service4ambience4

   Delays in seating when having a reservation, and timeliness of the food was a bit slow.
   

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7. JN

   JudyN

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on May 21, 2023

   overall5food4service5ambience5

   Always a joy coming here. Food is good, people are nice, relaxing ambience,‘what more can one ask.
   

   True Food Kitchen - PasadenaResponded on May 23, 2023Hello JudyN, we are delighted to hear that you have enjoyed your dining experience with us on multiple occasion, it means the world to us. We strive to provide delicious food, alongside stellar service and wonderful aesthetics day in and day out, and we are so happy to hear that it was provided for you. Thank you so much for joining us, and we look forward to serving you again soon!
   

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8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 20, 2023

   overall5food5service5ambience5

   Heather was fantastic. She made our celebration lovely. The entire team did a great job. And the food is consistently fresh and yummy!
   

   True Food Kitchen - PasadenaResponded 3 days agoHello OpenTable Diner, we are so happy to hear that your dining experience with us was nothing short of spectacular, we will let Heather know that she did a fantastic job contributing to your visit. Thank you so much for leaving such a kind review, and we look forward to serving you again soon!
   

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9. J

   Jacks

   1 review

   5.0

   1 review

   Dined on May 20, 2023

   overall5food5service5ambience5

   First impressions count and we came back because we were greeted by a friendly host/hostess, seating was ample and umbrellas for shade. Our servers were awesome, super friendly and attentive. We didn’t feel rushed at all and the menu has a host really delicious, healthy meals do it’s hard to chose. Definitely going back next month to try something new. I highly recommend this restaurant and there’s ample parking just behind the restaurant and valet parking.
   

   True Food Kitchen - PasadenaResponded 7 days agoHello Jacks, it sounds like you had a wonderful experience all around, and we really wouldn't have it any other way! Day in and day out we strive to provide delicious/nutritious food alongside stellar service, and we are so happy to hear that it was provided for you. Thank you for joining us, and we look forward to serving you again soon!
   

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10. u

    uphoria

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5

    If you’re a fan of fresh and delicious, as well as, wholesome meals. I highly recommend this spot. Their edamame guacamole is pure delicious and refreshing. Also, big fan of their Bolognese lasagna. Above and beyond for guest services.
    

    True Food Kitchen - PasadenaResponded 7 days agoHello Uphoria, we are so happy to hear that you enjoyed your dining experience with us, it means the world to us. Thank you for your recommendation, and we look forward to serving you again in the near future!
    

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11. SL

    StephenL

    Hawaii

    8 reviews

    4.0

    8 reviews

    Dined on May 19, 2023

    overall4food5service3ambience5

    We were celebrating a birthday, and found the food to be at its usual high-level. Unfortunately, the service was very slow this particular day. That may have been due to the large crowd of diners.
    

    True Food Kitchen - PasadenaResponded 3 days agoHello StephenL, first off let us start by saying that we are so thankful that you joined us on such a special occasion. We are saddened to hear that you did not enjoy some speedy service, we normally have a 12-15 minute standard as far as food goes, and we would've loved to provide that for you. We can ensure during your next visit we will do our best to provide some stellar expeditious service. Thank you for joining us, and we look forward to serving you again soon!
    

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12. KM

    KarenM

    Los Angeles

    43 reviews

    vip
    5.0

    43 reviews

    Dined on May 18, 2023

    overall5food5service5ambience5

    True Food has delicious healthy options. Their Seasonal Menu is exceptional. The service and hospitality was outstanding, going above and beyond to make sure we had been pleased.
    

    True Food Kitchen - PasadenaResponded 3 days agoHello Karen M, we are so happy to hear that you enjoyed your dining experience with us. We are delighted to hear that you enjoyed some our refreshing seasonal items. Thank you so much for joining us, and we look forward to serving you again soon!
    

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13. IF

    IanF

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on May 15, 2023

    overall4food3service5ambience4

    The staff were friendly, gracious and accommodating. The servers organization was lacking, with several different servers trying to take orders and bring out food. Appetizers and drinks arrived promptly, although there was some miscommunication with the back of the house about items that were 86d after Mother's Day. The appetizers were amuse bouche – sized. Pizza was serviceable. kimchi fried rice bowl wasn't exactly fried rice, and I found it to be a touch too spicy to appreciate the kimchi and nutty flavors from the black rice. The bill took forever to get to us, but that is partially because the restaurant really filled up quickly, and was busy by the time we left.
    

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14. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    1.0

    3 reviews

    Dined on May 15, 2023

    overall1food1service1ambience1

    Man, I want this place to be better than it is. I keep giving it another try and it’s been a disappointment. Servers are overworked and undersupported. Food is inconsistent, some overly spicy for no reason and some so bland. Great space that they stuff too many tables into so it’s too loud and you can’t move around easily. Good selection of gluten free menu items makes me root for this restaurant. I hope management can make some positive changes to support their staff.
    

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15. MH

    MattH

    Los Angeles

    5 reviews

    2.0

    5 reviews

    Dined on May 14, 2023

    overall2food2service2ambience3

    Don't go on Mother's Day. Too busy, the food was delayed and then hastily thrown together. They weren't ready for the rush at all.
    

    True Food Kitchen - PasadenaResponded on May 16, 2023Matt, we appreciate your feedback. Please accept our sincere apologies for what you experienced on Sunday. The delayed experience was unlike anything we’ve delivered in the past, and we take full responsibility for the set of circumstances that led us there. We would like the opportunity to win you back and will be contacting you directly via the e-mail provided on your reservation. Hope to talk to you soon.
    

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16. J

    joelJ

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food5service5ambience4

    Great healthy food. Friendly and prompt service! Best cauliflower I've ever tasted 😋
    

    True Food Kitchen - PasadenaResponded 2 days agoHello joelj, we are delighted to hear that you were able to enjoy a delicious/nutritious meal, we wouldn't have it any other way. We strive to provide revolutionary cauliflower that takes over your taste buds on a daily basis. Thank you for your review, and we look forward to serving you again soon in the near future!
    

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17. SJ

    SandJ

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food3service4ambience4

    True Food use to be one of our favorite places to eat in Pasadena. This last visit was disappointing.
    

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18. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food1service1ambience1

    1-hour wait on Mother’s Day even with a reservation
    

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19. OT

    OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on May 14, 2023

    overall2food3service5ambience2

    True Food Pasadena was unprepared for the level of business they encountered on Mother’s Day. I wish they had better systems in place so that those that made reservations could enjoy their experience. We were sat 35 mins after checking in and waited well over an hour and half to eat. Meters had expired and everything. Customer service was exceptional given the circumstances. Very kind server, mgr came over to apologize with a free appetizer and we each got a free dessert. I’m pretty sure that these accommodations were made for most guests as it should be - which continued to back things up; actually I’m not sure why things were so backed up as we never received a reason. Again, just wish they were better prepared as our decision to celebrate at TF is now deemed a bad one. Just so disappointing having anticipated a lovely brunch w/mom. I would be hesitant on selecting TF for any major holiday. Do better TF.
    

    True Food Kitchen - PasadenaResponded on May 16, 2023Thank you for taking the time to provide feedback on your experience from Sunday. We are very sorry for the set of circumstances that led us to running late on your reservation and delaying your meal. We take full accountability for this. Please know this type of experience is an anomaly, and we are embarrassed it occurred. We would like to have the opportunity to make this up to you. Can you please e-mail me directly at Nancy.Geden@TrueFoodKitchen to discuss further?
    

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20. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 14, 2023

    overall3food5service4ambience5

    Had a reservation but had to wait an additional 30 minutes before actually being seated . This was our second year in a row going on Mother’s Day and we did not have this experience last year on Mother’s Day . Good food but you could tell the staff was exhausted and spread thin.
    

    True Food Kitchen - PasadenaResponded on May 16, 2023Please accept our sincerest apologies for running late on your reservation. We should never put our guests in a position where they cannot be seated upon arrival at their reservation time. We would like to make this delay up to you. Can you please e-mail me directly at Nancy.Geden@TrueFoodKitchen so that we may discuss further? Hope to hear from you soon.
    

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21. CC

    CindyC

    1 review

    2.0

    1 review

    Dined on May 14, 2023

    overall2food5service5ambience4

    I received an email a couple days before Mother's Day to make an appointment and decided to try thinking it may not happen given it was so close to Mother's Day. I was surprised by the availability, so I thought. I took my 98 year old mother but was disappointed at the overbooking resulting in us waiting almost an hour to get seated and another hour to receive the food. The staff is always the very best and I could tell they were very apologetic about the very long wait. Would I do this again. No, not on a special day. Will I come back on a normal day. Yes.
    

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22. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food1service1ambience1

    I recently dined at True Foods for a reservation at 12:30 pm on Mother's Day, and I wanted to share some feedback on my experience. While I was excited to celebrate the occasion with my family, I was disappointed that we had to wait for over an hour before being seated. Additionally, the noise level in the restaurant was very high, and the service staff seemed overwhelmed with the number of customers. Furthermore, we were disappointed to find that the Mother's Day special had limited options available, and the food took a long time to arrive. We were done by 3 pm, and we noticed that the customers next to our table even asked for a 50% discount because they were also waiting a long time for their food. I understand that mistakes can happen, but I wanted to suggest that they should consider taking fewer reservations to avoid overbooking or hiring additional staff to manage busy days like Mother's Day.
    

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23. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food1service1ambience1

    They sat us 40 minutes after our reservation. Then we sat at the table for an hour and still didn’t get our food. We ended up, taking it to go and bringing it home, and the quality of the food was not up to par. 
    

    True Food Kitchen - PasadenaResponded on May 16, 2023Hi Audra. I responded to your Yelp review and sent you an e-mail. Hoping we can make things right for you.
    

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24. JK

    JasK

    Los Angeles

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food2service4ambience1

    They completely overbooked for Mothers Day. It was chaos. Seated 45 minutes after our reservation. Reservation was for inside because of heat and elderly family members. Were seated outside with half the table in the sun. Food took an hour and a half and multiple orders were wrong. Would have been another half hour for lunch. Servers and cooks were doing the best they could but management was greedy and set them up to fail. One server quit in the middle of the madness. Multiple moms said they ruined Mother’s Day.
    

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25. JR

    JorgeR

    Los Angeles

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food3service1ambience2

    We had a reservation at 12:15 pm on Sunday (Mother's Day). They didn't seat us until almost 1 pm. The food did not arrive until around 1:45 pm. The server was beyond nice and attentive, but their was chaos at the check-in and people waiting on Colorado to be seated over 45 minutes. The restaurant was ill equipped for the amount of parties and reservations. I would recommend this place for the food, but maybe not the service.
    

    True Food Kitchen - PasadenaResponded on May 16, 2023Jorge, we are so sorry to have started your experience that way. I hope that we can change your mind on not recommending our service, as I promise what you experienced on Sunday in running late seating you is an anomaly and not how we run our business. I’ve e-mailed you directly at the e-mail provided on your reservation so that I can invite you in for a return visit to make things right. Hope to talk to you soon.
    

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26. MF

    MichaelF

    Orange County

    3 reviews

    4.0

    3 reviews

    Dined on May 14, 2023

    overall4food5service5ambience5

    The food is always good a True Foods. I recommend True Foods to all my friends.
    

    True Food Kitchen - PasadenaResponded 2 days agoHello MichaelF, thank you for taking the time to leave such a kind review, and for recommending us to your friends on multiple occasions. It really does mean the world to us, and we look forward to turning your next experience with us into a 5 star experience. We look forward to serving you again soon!
    

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27. LV

    LVSTAR

    Las Vegas

    50 reviews

    vip
    4.0

    50 reviews

    Dined on May 14, 2023

    overall4food5service4ambience5

    VISITED FOR MOTHER'S DAY...SUPER BUSY, BUT THEY WERE ABLE TO GIVE PRETTY GOOD SERVICE, OUR ENTREE'S WERE DELAYED IN ARRIVING, AND THE MGR DID COMP US AN ORDER OF DELICIOUS RICOTTA MUFFINS, WHICH WAS VERY APPRECIATED AFTER THE LONG DELAY IN OBTAINING OUR MEALS. I WOULD DEFINITELY GO BACK THERE WHEN IN PASADENA.
    

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28. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2023

    overall4food4service4ambience5

    Overall excellent restaurant but food was delivered not warm enough
    

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29. BK

    BeatriceK

    Seattle

    5 reviews

    5.0

    5 reviews

    Dined on May 14, 2023

    overall5food5service5ambience4

    We were large a party and had to delay the reservation by an hour on the day of dining. The staff was very accommodating to reschedule the reservation. Great service and delicious food. Everybody enjoyed the dinner.
    

    True Food Kitchen - PasadenaResponded on May 16, 2023Beatrice, thank you so much for your understanding and flexibility. We truly appreciate it. Hope to see you again soon!
    

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30. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5

    Great restaurant for large groups and young kids! Menu is not overwhelming and everything ordered was delicious.
    

    True Food Kitchen - PasadenaResponded 2 days agoHello OpenTable Diner, we are happy to hear that you have chosen us as one of your opportune destinations for large parties, here at True, we strive to provide simplicity with a combination of deliciousness, and we are delighted to hear that it was provided for you. Thank you so much for joining us, and we look forward to serving you again soon.
    

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31. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 12, 2023

    overall3food2service5ambience4

    Food was wack. Drinks were cool. Jess, our server, was a beautiful soul. Her conversation was the only highlight of the visit.
    

    True Food Kitchen - PasadenaResponded 7 days agoHello OpenTable Diner, we are sad to hear that your dining experience with us was anything short of spectacular. We will let Jess know that she did a fantastic job, and we hope that your next visit will provide some delicious food, alongside more stellar service. Thank you for joining us!
    

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32. SJ

    SteveJ

    1 review

    4.0

    1 review

    Dined on May 6, 2023

    overall4food4service5ambience4

    because you are a healthy restaurant, when adding sauces/toppings/condiments ie subbing out feta cheese for non dairy option on burger, it does not have to be gushing out the sides. It's not a photo shoot. I have to eat it and I don't need that much. Nobody does. Thank you. Less waste, less spill, less food.
    

    True Food Kitchen - PasadenaResponded on May 10, 2023Hello SteveJ, thank you for taking the time to leave us a review, we will communicate this feedback to our team in efforts to improve our guest experience. We look forward to turning your next visit into a wonderful experience!
    

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33. R

    Robert

    1 review

    5.0

    1 review

    Dined on May 6, 2023

    overall5food5service5ambience5

    Delicious food, great service & cozy ambience. The only thing I’d change is not seating couples/people next to other couples (some people are too loud lol)
    

    True Food Kitchen - PasadenaResponded 7 days agoHello Robert, we love to hear that you enjoyed your experience with us all around, it means the world to us. We will take this feedback and communicate it to our team in efforts to make your next visit off the charts. We look forward to serving you again soon!
    

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34. JS

    JStewart

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 2, 2023

    overall5food5service5ambience5

    The food was delicious, as always. So nice to have vegan and vegetarian food that you can get excited about. Our server, Lucas, was excellent! Helpful, knowledgeable, efficient and very personable. A thoroughly enjoyable lunch, thank you!
    

    True Food Kitchen - PasadenaResponded on May 6, 2023Hello Jstewart, we are so thankful that you took the time to leave a review. It means the world to us, we will let your server know that he did a fantastic job providing some excellent service. We look forward to serving you again in the near future!
    

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35. HJ

    HeidiJ

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food5service5ambience5

    Tasty, healthy, and innovative dishes and reasonably priced too. Great service!
    

    True Food Kitchen - PasadenaResponded on May 2, 2023Hello Heidij, we are so happy to hear that you enjoyed some delicious food alongside some stellar service, it means the world to us. Thank you so much for joining us, and we look forward to seeing you again soon!
    

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36. RR

    RebeccaR

    Los Angeles

    1 review

    4.0

    1 review

    Dined on April 30, 2023

    overall4food5service4ambience5

    Service was a little slow but otherwise a very enjoyable dinner.
    

    True Food Kitchen - PasadenaResponded on May 2, 2023Hello RebeccaR, we are sad to hear that you experienced some service that was not speedy, and up to True Food standard. Regardless we are still happy to hear that you enjoyed your dining experience with us. Thank you for joining us, and we look forward to serving you again soon!
    

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37. SC

    StephanieC

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on April 29, 2023

    overall5food4service4ambience4

    Enjoyed everything—food, wine, ambiance, customer service. True Food Kitchen was a great find!
    

    True Food Kitchen - PasadenaResponded on May 4, 2023Hello StephanieC, we are so happy to hear that you enjoyed your dining experience all around. It looks like we hit the trifecta of stellar service, delicious food, and a wonderful ambiance, and we are so happy about it. Thank you for joining us, and we look forward to serving you again soon!
    

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38. DG

    DeborahG

    1 review

    5.0

    1 review

    Dined on April 23, 2023

    overall5food5service5ambience5

    I always enjoy my meal at True Food. There are lots of great vegetarian options. My only complaint is that they took the Inside/Out Burger off the menu. It was great. :(
    

    True Food Kitchen - PasadenaResponded on April 30, 2023Hello DeborahG, we are delighted to hear that you have enjoyed your dining experience with us on multiple occasions. We strive to provide to various dietary restrictions on a daily basis, and we love to hear that it was provided for you! We are sad to hear that you miss the Inside/Out quinoa burger, it was one of our fan favorites a couple years ago. We will provide this feedback to our team in efforts to potentially spark a revival! Thank you for joining us!
    

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39. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5

    Yummy and great outdoor dining experience, helpful staff.
    

    True Food Kitchen - PasadenaResponded on April 26, 2023Hello OpenTable Diner, we are delighted to hear that you enjoyed a delicious meal, alongside some stellar service, it means the world to us. Thank you so much for joining us, and we look forward to serving you again soon!
    

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40. KM

    KarenM

    Los Angeles

    43 reviews

    vip
    5.0

    43 reviews

    Dined on April 22, 2023

    overall5food5service5ambience5

    Love the remodeled east room with comfy half booths, window shades to block the hot sunshine at sunset and added greenery made it a more pleasant dining experience. The new Spring Menu is so fantastic. I highly recommend you check it out!
    

    True Food Kitchen - PasadenaResponded on April 26, 2023Hello KarenM, we are delighted to hear that you enjoyed the aesthetics that True has to offer, we also greatly appreciate your recommendation on joining us for our Spring menu, it means the world to us. Thank you for joining us, and we look forward to serving you again soon!
    

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