Trifecta

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1. WG

   WelshGirl

   Detroit

   15 reviews

   3.0

   15 reviews

   Dined 4 days ago

   overall3food4service5ambience3

   I was expecting a traditional British afternoon tea with cloth tablecloth‘s, napkins, and perhaps a quieter setting with soft music. I thought it might’ve been like the old style tea at the Taj hotel which was the former Ritz Carlton hotel. Given the price point I don’t think I’d be going back there for some thing that was less than my expectation.

   Report
2. OT

   OpenTable Diner

   New England

   1 review

   vip
   5.0

   1 review

   Dined on May 12, 2022

   overall5food5service5ambience5

   Outstanding experience. We had a 4-course meal with wine pairing for a special event. Staff was awesome. I highly recommend it.

   TrifectaResponded 6 days ago

   Thank you for taking the time to review Trifecta! We are thrilled to hear you enjoyed the 'Meet the Winemaker' night and that our exceptional staff impressed you. We look forward to welcoming you back again soon!

   Report
3. E

   Elle

   1 review

   4.0

   1 review

   Dined on May 11, 2022

   overall4food4service5ambience4

   I was there for the first time for an event - meet the winemaker of Château Barbebelle. Delicious wine, beautiful presentation, pleasant ambiance.

   TrifectaResponded 6 days ago

   Thank you, Elle for taking the time to review Trifecta! We are delighted to hear that your enjoyed our 'Meet the Winemaker' night and hope to welcome you back again very soon!

   Report
4. CM

   ColleenM

   Orlando

   1 review

   5.0

   1 review

   Dined on April 28, 2022

   overall5food5service5ambience5

   Perfect date night drink spot. Beautiful food presentation. Great ambiance, very comfortable high end bar

   TrifectaResponded on May 12, 2022

   Thank you, Colleen for taking the time to review Trifecta! We are delighted you enjoyed your visit and look forward to welcoming you back again soon.

   Report
5. OT

   OpenTable Diner

   New England

   3 reviews

   vip
   5.0

   3 reviews

   Dined on April 22, 2022

   overall5food5service5ambience5

   The staff was very professional and the cocktails on point, very creative and delicious! The ambiance is perfect for a afterwork drink, chill but classy. Highly recommended!

   TrifectaResponded on May 12, 2022

   Thank you for taking the time to review Trifecta! We are delighted to hear you enjoyed our exceptional staff and delicious cocktails. We look forward to welcoming you back again soon.

   Report
6. A

   Andrew

   1 review

   5.0

   1 review

   Dined on April 17, 2022

   overall5food4service5ambience4

   Very attentive/accommodating service and good high tea. Always a nice experience!

   TrifectaResponded on May 12, 2022

   Thank you for taking the time to review Trifecta Afternoon Tea! We look forward to welcoming you back again soon.

   Report
7. L

   Lisa

   New England

   6 reviews

   5.0

   6 reviews

   Dined on April 9, 2022

   overall5food5service5ambience5

   Enjoy the atmosphere and the presentation of the food. The server is great in taking photos for us, and we love it.

   TrifectaResponded on May 12, 2022

   Thank you for your 5-star review, we look forward to welcoming you back again soon!

   Report
8. OT

   OpenTable Diner

   New England

   5 reviews

   vip
   4.0

   5 reviews

   Dined on April 2, 2022

   overall4food3service4ambience4

   Food was good but very very small for the price. While it is supposed to be about the experience also, I don’t feel like you are getting the value.

   TrifectaResponded on May 12, 2022

   Dear Guest, Thank you for taking the time to review Trifecta. I appreciate your feedback regarding your experience, and welcome the opportunity to discuss it in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

   Report
9. JK

   JessicaK

   New York Area

   1 review

   vip
   4.0

   1 review

   Dined on March 26, 2022

   overall4food4service4ambience3

   Nice place but the

   Report
10. YO

    YOLO

    1 review

    2.0

    1 review

    Dined on March 26, 2022

    overall2food4service3ambience2

    The restaurant manager at Trifecta last night (March 26, 2022) was awful, incredibly rude, and she clearly hated kids. She made us feel soooo unwelcome. Do not get me wrong, my servers at Trifecta last night were AMAZING, but the Trifecta restaurant manager last night was AWFUL. For example when I first walked up to her to check-in I said, quite clearly, "we have a reservation for 3 at 5:30pm" to which she rudely replied "you don't have a reservation?" Then she kept walking by my table and giving me and my kids mean looks; one time she angrily picked a crayon up off the floor to which I said "thank you so much!" to which she DID NOT EVEN REPLY. So friggin' rude!!! But the cherry on top was her refusal to even bring my kids ice cream for dessert! This is the FOUR SEASONS, not a Marriott -- as the founder of Four Seasons, Isadore Sharp, preaches in his "Golden Rule" Four Seasons service training, staff must treat each and every guest as they would want to be treated themselves. It's simple -- just follow the Golden Rule! The restaurant manager's total refusal to even provide us with something so basic as ice cream was totally shocking and totally contrary to everything Four Seasons stands for (and I have stayed at many many many different Four Seasons properties -- staff always will move mountains to make guests happy!). In sum, you should get a new Manager of Trifecta -- maybe promote one of the servers I had to Manager, they were fabulous. The food itself was quite good and the cocktails were TO DIE FOR. Many kudos to the chef, all of my servers, and the bartender/mixologist. All this place needs is a new restaurant manager who is more kid-friendly / just more friendly in general.

    TrifectaResponded on April 4, 2022

    Dear Guest, Thank you for taking the time to review Trifecta. I appreciate your feedback regarding your experience, and welcome the opportunity to discuss it in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
11. OT

    OpenTable Diner

    New England

    9 reviews

    4.0

    9 reviews

    Dined on March 20, 2022

    overall4food3service4ambience4

    Overall experience is amazing! Who don’t like to spill some tea?? The price went up. The food (bites) was ok. Can be better but can’t expect a whole 3 course meal at tea time! The tea was tasty! So many to pick from. Yet a great Sunday well spent!

    Report
12. S

    Satbps

    New England

    1 review

    2.0

    1 review

    Dined on March 20, 2022

    overall2food2service2ambience2

    I am so sad after the disappointment of Afternoon Tea yesterday. I had looked forward to introducing my older daughters to the novel English rituals and special aspects of this British tradition. The experience was absent of the detail I have known from stays and dining at the 4S whereby the presentation was much less formalized and involved given the price. Most significantly, the opportunities to enjoy the practice were not provided.

    Report
13. D

    Danielle

    Philadelphia

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food5service5ambience5

    Afternoon tea was absolutely wonderful. Everything was displayed beautifully and was delicious and filling!

    Report
14. A

    Akshita

    New York Area

    1 review

    5.0

    1 review

    Dined on March 11, 2022

    overall5food5service5ambience5

    Service was amazing - would definitely come back!

    Report
15. NS

    NorthShore978

    New England

    5 reviews

    vip
    5.0

    5 reviews

    Dined on March 6, 2022

    overall5food5service5ambience5

    My daughter and I went there for afternoon tea. Everything was perfect from start to finish. Can’t wait to return.

    Report
16. OT

    OpenTable Diner

    New England

    2 reviews

    2.0

    2 reviews

    Dined on March 5, 2022

    overall2food4service1ambience5

    Our server was very nice and we’ve had her before, Tatiana. We notified the restaurant we were running behind for our reservation. When we get there only one of us was There for our party and they sat me. I waited for my guest to arrive to order a drink but Tatiana got me a water and some of the table finger foods. After my other guest arrived we were ready to order within ten minutes. After placing our order we got impatient as 25 minutes had passed by and we still didn’t have our drink and noticed the people to both our sides did. They comped our first round and offered to get us desert but the kitchen was closed. She said next time your in just remind me and I’ll get you desert. I was just kind of bummed because when I have been here previously it’s been great. I hope they remember us next time so I can try dessert.

    Report
17. CR

    CorinnaR

    New England

    5 reviews

    5.0

    5 reviews

    Dined on February 27, 2022

    overall5food5service5ambience5

    I took my 6 year old daughter to tea at Trifecta. Pre-covid I'd done all the teas in Boston, and I've been missing it. I'm so glad a new option has opened up, and that it's inclusive of children (with their own menu), which is not always the case. The food and service were excellent, and the space is really lovely. I appreciated the small details like the variety of pretty tea pots and the rock sugar stirrers. I would say the focus of this tea is more on the food and less the tea itself, but the whole experience was really wonderful, and my daughter absolutely loved it.

    Report
18. MH

    MichelleH

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on February 27, 2022

    overall5food4service5ambience5

    Afternoon tea was a lovely time. Great spread of food and unique options. I loved the tea selection and the liqueur pairing was incredible as well. Highly recommend this experience for any special occasion or date!

    Report
19. LO

    LisaO

    New England

    2 reviews

    2.0

    2 reviews

    Dined on February 20, 2022

    overall2food1service2ambience2

    Food was stale, sandwiches tasted like they sat out for hours before being served. The atmosphere felt more like a diner, not cozy or chic for a $100 per person price point. I notified the restaurant well beforehand that we had an almond allergy, no accommodations were made, I sat and watched my partner eat a macaron while all I received was a shoulder shrug and a ‘sorry’.

    TrifectaResponded on March 3, 2022

    Dear Guest, Thank you for taking the time to review Trifecta Afternoon Tea. I appreciate your feedback regarding your experience, and welcome the opportunity to discuss it in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
20. EZ

    EleanZ

    1 review

    4.0

    1 review

    Dined on February 19, 2022

    overall4food5service5ambience5

    The fixed interval for one reservation is only 1 hour-ish. Kind of short for a high tea occasion.

    Report
21. AG

    AdiG

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on February 18, 2022

    overall3food1service2ambience4

    We were not offerd food menus. The service was just correct and not very friendly. All was very random and not the vibe we expected. Had a drink and went to eat some place else

    TrifectaResponded on February 21, 2022

    Thank you for taking the time to review Trifecta. I am disappointed to hear that your overall visit did not live up to our high standards and I welcome the opportunity to discuss your experience in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
22. J

    Josh

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    Great experience. Would definitely return. Loved the sliders!!!

    TrifectaResponded on February 17, 2022

    Thank you for your review. I am glad that you enjoyed the sliders, they are incredible! We look forward to welcoming you back again soon.

    Report
23. R

    Rose

    1 review

    2.0

    1 review

    Dined on February 13, 2022

    overall2food1service2ambience3

    Place was beautiful but sadly the tea and food was terrible. We been to a few hotels with afternoon tea in boston and this one was not comparable to the others.

    Report
24. C

    Cielo

    New England

    2 reviews

    2.0

    2 reviews

    Dined on February 13, 2022

    overall2food4service1ambience1

    We had booked a table for 4 people for drinks and dinner. The server gave us a table next to the elevator in the hotel lobby. So you can imagine we were having dinner while people were continuously coming and going through the elevator. When I made the reservation it was not clear from the website that the table won't be in the main room or else I wouldn't have booked the table. It was major buzz kill. Initially the server told us that she will get us a table in the main room so we just ordered drinks but later they told us they won't be able to accommodate us in the main room and we could either order food or leave. So we ended up ordering food there coz everyone was hungry by that time. Even though their food and drinks were good such experiences make you hate going to these places. I don't think I will recommend this place to anyone.

    TrifectaResponded on February 17, 2022

    Thank you for taking the time to review Trifecta. I am disappointed to hear that your overall visit did not live up to our high standards and I welcome the opportunity to discuss your experience in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
25. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on February 12, 2022

    overall5food5service5ambience5

    Staff was very friendly and attentive. Food and drinks were excellent. The crispy chickpea fries are a must try! Will most definitely be back again!

    Report
26. AM

    AnthonyM

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food4service5ambience4

    A great and elegant afternoon tea with a high level of service

    TrifectaResponded on February 17, 2022

    Thank you for your review, I am glad that you enjoyed your time at Afternoon Tea. We look forward to welcoming you back again soon!

    Report
27. DC

    DarrenC

    1 review

    5.0

    1 review

    Dined on February 11, 2022

    overall5food5service5ambience5

    The service,beginning with the host Jay, was top notch-start to finish. Our server was pleasant, amazing and attentive. The cocktails were exquisite The ambiance and vibe was beyond cool and I may regret sharing this review. I would like to keep it a hidden gem.

    TrifectaResponded on February 17, 2022

    Thank you for your kind words! We look forward to having you back soon.

    Report
28. u

    uggg

    New York Area

    7 reviews

    1.0

    7 reviews

    Dined on February 5, 2022

    overall1food2service1ambience2

    This is highly over-rated. The prices were outrageous, and they only serve drinks. We had two drinks and a small hummus plate and it cost 60.00, Skip it.

    TrifectaResponded on February 7, 2022

    Thank you for taking the time to review Trifecta. I am disappointed to hear that your overall visit did not live up to our high standards and I welcome the opportunity to discuss your experience in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
29. M

    Miche

    New York Area

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience5

    Wonderful experience! I enjoyed the 90 minutes session there.

    Report
30. R

    Rpatte

    Argentina

    2 reviews

    1.0

    2 reviews

    Dined on January 30, 2022

    overall1food3service1ambience3

    We were told by the waitress that alcohol was part of the Afternoon Tea package, and then later told when the bill came that it was extra.

    Report
31. SK

    SheilK

    1 review

    4.0

    1 review

    Dined on January 22, 2022

    overall4food3service5ambience3

    I have a nut allergy and was offered different desserts instead of the prepared plate. None of them were good. Two were options I would not even consider dessert. Scones and sandwiches were delicious (except for the egg/beet/caviar, which judging by other diners plates, no one liked?). My daughter who ate the not nut-free desserts was happy with her options. Lastly, I would recommend that the black tea be made MUCH stronger and that hot water be added periodically to keep the tea warm/hot.

    TrifectaResponded on February 7, 2022

    Thank you for taking the time to review Trifecta. I am disappointed to hear that your overall visit did not live up to our high standards and I welcome the opportunity to discuss your experience in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
32. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on January 16, 2022

    overall5food5service5ambience5

    Great experience Raj our server was excellent

    Report
33. CL

    CLeslie

    New England

    10 reviews

    5.0

    10 reviews

    Dined on January 15, 2022

    overall5food5service5ambience5

    Loved the “contemporary” aspect of having afternoon tea. Upon being seated, we were served a glass of champagne and a savory macaroon stuffed with foie gras. Magnificent! So tasty. Each tea is paired with an appertif. My daughter’s Earl Gray tea was accompanying by some Grand Marnier. My English breakfast tea was accompanied by something like a Kahlua Sombrero. Then came the tasty scones, sandwiches and petit fours. All delectable! We can’t wait to go back!!! Although expensive, it was well worth the experience!

    TrifectaResponded on February 7, 2022

    Thank you for your kind review of Trifecta Afternoon Tea! We are so glad you enjoyed your experience with us and look forward to welcoming you back again soon!

    Report
34. DV

    DavidV

    New England

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 9, 2022

    overall5food5service5ambience5

    Amazing, thoughtfully-curated cocktails, with delicious small plates and dessert. The staff was lovely. You can sit in the cozy dining room or in the much more open lounge/lobby space. Highly recommend.

    Report
35. MC

    MilindC

    New England

    1 review

    4.0

    1 review

    Dined on January 8, 2022

    overall4food5service3ambience3

    Overall, we had a nice time. Although, we had a 2.30 pm reservation for high tea, but we had to wait almost 25 mins before we got to our table.

    Report
36. OT

    OpenTable Diner

    New England

    8 reviews

    vip
    4.0

    8 reviews

    Dined on January 2, 2022

    overall4food4service5ambience4

    Our server Victor was amazing! He did an excellent job of taking care of us!

    TrifectaResponded on January 5, 2022

    Thank you for your review! We will be sure to pass along your high praises to Victor - he will be thrilled! We look forward to welcoming you back again soon.

    Report
37. Y

    Yvonne

    1 review

    3.0

    1 review

    Dined on January 2, 2022

    overall3food3service5ambience4

    The cost per meal of afternoon tea jumped $20 per person in the three weeks between when we made the reservation and when we arrived to celebrate a milestone birthday. The service was lovely, but that kind of price increase is a lot to swallow. We also don't drink alcohol, and they did not offer substitutions for the liquor pairings, so we received less value than other diners. (They did give us a nice sparkling apple cider to substitute the bubble at the front.) I wish they offered a price point that accounted for those of us who don't want alcohol with our scones and cucumber sandwiches.

    TrifectaResponded on January 5, 2022

    Thank you for taking the time to review Trifecta. I am disappointed to see that your overall visit did not live up to our high standards and appreciate your feedback. I welcome the opportunity to discuss your experience in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Julia Casale Assistant Director of Food & Beverage

    Report
38. AK

    AnnieKB

    New England

    5 reviews

    5.0

    5 reviews

    Dined on December 31, 2021

    overall5food5service5ambience5

    Beautiful ambiance and spectacular selection. A new yearly tradition!

    Report
39. YM

    YegorM

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on December 24, 2021

    overall5food4service5ambience5

    Beautiful place Drinks are incredible and atmosphere is over the top - perfect compliment for Four Seasons Deviled Eggs were strange so I would say pass on those next time .

    TrifectaResponded on December 27, 2021

    Thank you for taking the time to review Trifecta. We appreciate your kind words and feedback and hope to welcome you back again soon!

    Report
40. OT

    OpenTable Diner

    New England

    6 reviews

    5.0

    6 reviews

    Dined on December 21, 2021

    overall5food5service5ambience5

    Fantastic ambiance and selection of special cocktails!

    TrifectaResponded on December 27, 2021

    Thank you for your 5-star review, we look forward to welcoming you back again soon!

    Report